Mitel 5140 User manual

USER GUIDE
MITEL NETWORKSMITEL NETWORK
IP Appliance
5140

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Contents
ABOUT THE 5140 IP APPLIANCE 
CALL BASICS 
ADVANCED FEATURES 
$FFRXQW&RGHV 
$ODUP&DOOV 
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ADMINISTRATOR FEATURES 
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USING THE APPLICATIONS 
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USING VISUAL VOICE MAIL 
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FEATURE ACCESS CODES 

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ABOUT THE 5140 IP APPLIANCE
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5140 IP Appliance Features
Tips for your Comfort and Safety
Don’t cradle the handset!
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Protect your hearing
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Adjusting the viewing angle
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Ringer Control
To adjust the Ringer Volume whilst 5140 IP Appliance is ringing:
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DUHSURJUDPPDEOH
1DYLJDWLRQ.H\V VFUROOVWKHGLVSOD\WRWKHQH[WRUSUHYLRXVSDJH7KHOHIWDUURZNH\
EDFNVSDFHVHUDVLQJDQ\FKDUDFWHUVWRWKHOHIW7KHULJKWDUURZNH\
LQVHUWVVSDFHV2.SHUIRUPVWKHGHIDXOWFRPPDQGRQDVHOHFWHGLWHP
'LDOSDG.H\V XVHGIRUGLDOOLQJZKHQLQSKRQHPRGHDQGWRHQWHUFKDUDFWHUVZKHQLQ
DSSOLFDWLRQPRGH
 


Handset, Headset and Speakerphone Volume
To adjust the volume of the active receiver:
z
3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\
Display Contrast Control
To adjust the Display Contrast whilst the 5140 IP Appliance is idle:
z
3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\
Quick Key Programming
<RXFDQSURJUDP\RXUTXLFNNH\VXVLQJWKH,3$SSOLDQFHRUWKH'HVNWRS7RRO7KH'HVNWRS7RRO
LVDFRP
S
DQLRQD
SS
OLFDWLRQIRUWKH,3$
SS
OLDQFHWKDWUXQVRQD3&,WDOORZV
\
RXWRODEHOWKH
T
XLFN
NH
\
VWKDW
\
RX
S
UR
J
UDPPHG7KHODEHOVD
SS
HDURQWKHGLV
S
OD
\
DQGFDQQRWEHDVVL
J
QHGIURPWKH,3
$SSOLDQFHLWVHOI
To display the feature that is currently programmed to a quick key:
 3UHVV6(77,1*6
 3UHVVDTXLFNNH\
 3UHVVDQRWKHUTXLFNNH\RU6(77,1*6WRH[LWWKH6HWWLQJVPHQX
To program a quick key from 5140 IP Appliance:
 3UHVV6(77,1*6
 3UHVVWKH1H[WFRPPDQGNH\XQWLO3(5621$/.(<6"LVGLVSOD\HG
 3UHVVWKH6HOHFWFRPPDQGNH\
 3UHVVWKHTXLFNNH\WREHSURJUDPPHG
,IWKHVHOHFWHGNH\DOUHDG\KDVDIHDWXUHSURJUDPPHGSUHVVWKH&OHDUFRPPDQGNH\WRGHOHWH
WKHIHDWXUHDQGWKHQSUHVV6HOHFWWRFRQWLQXHZLWKSURJUDPPLQJDQHZIHDWXUH
 3UHVVWKH&KDQJHFRPPDQGNH\
 3UHVVWKH1H[WFRPPDQGNH\WRVFUROOWKURXJKWKHOLVWRIDYDLODEOHIHDWXUHVXQWLOWKHGHVLUHG
IHDWXUHLVGLVSOD\HG
3UHVVWKH3UHYLRXVFRPPDQGNH\WRUHWXUQWRSUHYLRXVIHDWXUHV
 3UHVVWKH6HOHFWFRPPDQGNH\WRVHOHFWWKHIHDWXUH
,IDGGLWLRQDOLQIRUPDWLRQLVUHTXLUHGWKLVLVUHTXHVWHGQH[W
,IWKHLQIRUPDWLRQLVPDQGDWRU\\RXFDQQRWSURFHHGXQWLOWKLVLQIRUPDWLRQLVHQWHUHG
 3UHVV6(77,1*6WRFRPSOHWHWKHRSHUDWLRQRUSUHVVDQRWKHUTXLFNNH\DQGSURFHHGWRSURJUDP
DQRWKHUIHDWXUH
1RWHV
 8VHWKH'HVNWRS7RROWRDVVLJQODEHOVWRWKHTXLFNNH\V
 :KHQSURJUDPPLQJVSHHGGLDOQXPEHUV\RXFDQLQVHUWDSDXVHIRUGLDOWRQHLQWKHQXPEHUE\
SUHVVLQJ+ROGDWWKHD
SS
UR
S
ULDWH
S
RLQWWKLVLQVHUWVDIRXUVHFRQGGHOD
\
IRUH[DP
S
OH3
7KHV\VWHPGLDOVZDLWVIRXUVHFRQGVWKHQGLDOV,IUHTXLUHG\RXFDQLQVHUWPXOWLSOH
SDXVHV
Language Change
To change the language on the display:
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\XQWLO DQJXDJHDSSHDUV
 3UHVVWKH DQJXDJHFRPPDQGNH\
 3UHVVWKHFRPPDQGNH\IRUWKHGHVLUHGODQJXDJH
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX


CALL BASICS
Make a Call
 ,IQHFHVVDU\SUHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQ

3UHVVWKHTXLFNNH\DVVRFLDWHGZLWKWKHSDUW\\RXZDQWWRFDOO

'LDOWKHQXPEHUXVLQJWKHGLDOSDGNH\V
 &RQWLQXHWKHFDOOXVLQJWKHVSHDNHUSKRQHRUOLIWWKHKDQGVHW
Answer a Call
'RRQHRIWKHIROORZLQJ
z
/LIWWKHKDQGVHWRUSUHVV+$1'6)5((
7KHFXUUHQWDSSOLFDWLRQZLOOUHPDLQRSHQ
z
3UHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQDQGWKHQOLIWWKHKDQGVHWRUSUHVV
+$1'6)5((
3UHVVLQJ3 21(9,(:ZLOODOORZ\RXWRVHHWKHFDOOHULQIRUPDWLRQ
End a Call
'RRQHRIWKHIROORZLQJ
z
7RHQGDKDQGVIUHHFDOOSUHVVWKH&DQFHOFRPPDQGNH\WZLFH
z
7RHQGDKDQGVHWFDOOUHSODFHWKHKDQGVHW
Hold
To place a call on Hold:
z
3UHVV+ROG
,IWKHFDOOSODFHGRQKROGKDVD'66% )RU ,1(NH\LWVLFRQIODVKHVZLWKKHOGFDGHQFHDQG\RX
KHDUGLDOWRQH
,IWKHFDOOKDVQRDVVRFLDWHGNH\LWLVKHOGXQGHUWKH3ULPH LQHFRPPDQGNH\<RXKHDUGLDO
WRQH
To retrieve a held call:
z
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3ULPH LQHFRPPQDGNH\RULIWKHFDOOKDVDQDVVRFLDWHG
'66% )RU ,1(NH\SUHVVWKLVNH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\
To retrieve a call from Hold at another extension:
z
3UHVVWKHIODVKLQJ ,1(NH\

25

'LDODQGWKHQXPEHURIWKHH[WHQVLRQWKDWSODFHGWKHFDOORQ+ROG
Transfer
To Transfer an active call:
 3UHVV7UDQV&RQIFRPPDQGNH\
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 'RRQHRIWKHIROORZLQJ

7RFRPSOHWHWKHWUDQVIHUKDQJXSRUSUHVVWKH&DQFHOFRPPDQGNH\

7RDQQRXQFHWKHWUDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGWKHQKDQJXS


ADVANCED FEATURES
Account Codes
$QDFFRXQWFRGHLVDVHULHVRIGLJLWVWKDW\RXDVVLJQWR\RXULQFRPLQJRURXWJRLQJFDOOVXVXDOO\IRU
ELOOLQJRUDFFRXQWLQJSXUSRVHV7KHFRGHLGHQWLILHVWKHDFFRXQWLQWKHFDOOUHFRUGVWKDW\RXUV\VWHP
JHQHUDWHV<RXFDQSURJUDPDQ$&&2817&2'(NH\ZLWKRUZLWKRXWVSHFLI\LQJDQDFFRXQWFRGH,I
\RXKDYHDQDFFRXQWFRGHWKDW\RXXVHRQDUHJXODUEDVLVLWPD\EHHDVLHUWRVWRUHWKHDFFRXQWFRGH
ZLWKWKH$&&2817&2'(NH\WKLVVDYHV\RXIURPKDYLQJWRGLDOWKHDFFRXQWFRGHHYHU\WLPH\RX
ZDQWWRDVVLJQLWWRDFDOO
$FFRXQWFRGHVDUHWKUHHGLJLWVLQOHQJWKDQGLQWKHUDQJH
1RWH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIDFFRXQWFRGHV
PROGRAMMING
3URJUDPDQ$&&2817&2'(NH\DQG(;& 86,9(+2 'NH\DVGHVFULEHGXQGHU4XLFN.H\
3URJUDPPLQJ
1RWH$Q$&&2817&2'(NH\FDQEHSURJUDPPHGZLWKRXWLQFOXGLQJDVSHFLILFDFFRXQWFRGH
Allocating an Account Code to an Outgoing Call
If you have an ACCOUNT CODE key programmed with a specific account code:
 3UHVVWKH$&&2817&2'(NH\
 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU
If you have an ACCOUNT CODE key without a specific account code programmed:
 3UHVVWKH$&&2817&2'(NH\
 'LDOWKHUHTXLUHG$FFRXQW&RGH
 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU
If you do not have an ACCOUNT CODE key programmed:
 'LDOWKH$FFRXQW&RGHIHDWXUHDFFHVVFRGH
 'LDOWKHUHTXLUHG$FFRXQW&RGH
 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU


Allocating an Account Code to a Call in Progress
,I\RXZLVKWRFKDQJHWKHDFFRXQWFRGHDVVRFLDWHGZLWKDQLQFRPLQJRURXWJRLQJFDOOSHUKDSVDFDOO
KDVEHHQWUDQVIHUUHGWR\RXIURPDGHSDUWPHQWZLWKDGLIIHUHQWDFFRXQWFRGH\RXPD\DVVLJQD
GLIIHUHQWDFFRXQWFRGHZKLOVWFRQQHFWHGWRWKHFDOO,QWKLVZD\QXPHURXVDFFRXQWFRGHVFDQEH
DVVRFLDWHGZLWKRQHFDOO
If you have an ACCOUNT CODE key programmed with a specific account code:
 :KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\SUHVVWKH(;& 86,9(+2 'NH\
 3UHVVWKH$&&2817&2'(NH\
 3UHVVWKH(;& 86,9(+2 'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
If you have an ACCOUNT CODE key without a specific account code programmed:
 :KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\SUHVVWKH(;& 86,9(+2 'NH\
 3UHVVWKH$&&2817&2'(NH\
 'LDOWKHUHTXLUHGDFFRXQWFRGH
 3UHVVWKH(;& 86,9(+2 'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
If you do not have an ACCOUNT CODE key programmed:
 :KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\SUHVVWKH(;& 86,9(+2 'NH\
 'LDOWKH$FFRXQW&RGHIHDWXUHDFFHVVFRGH
 'LDOWKHUHTXLUHGDFFRXQWFRGH
 3UHVVWKH(;& 86,9(+2 'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
Alarm Calls
<RXFDQVHWXSDQDODUPZDNHXSRUUHPLQGHUFDOOWRULQJDW\RXUH[WHQVLRQDWDVSHFLILHGWLPH<RX
PXVWDQVZHUDULQJLQJDODUPFDOOEHIRUH\RXFDQFRQWLQXHZLWKDQ\RWKHURSHUDWLRQDW\RXUH[WHQVLRQ
:KHQ\RXUHFHLYHDQDODUPFDOO\RXUH[WHQVLRQULQJVIRUXSWRVHFRQGVGHIDXOWRUXQWLO\RX
DQVZHUWKHFDOO,I\RXGRQRWDQVZHUWKHFDOOZLWKLQWKLVWLPHSHULRG\RXUH[WHQVLRQULQJVDJDLQHYHU\
PLQXWHVGHIDXOWWKLVSURFHVVLVUHSHDWHGXSWRDPD[LPXPRIWHQWLPHVRUXQWLO\RXDQVZHU\RXU
DODUPFDOO
1RWHV
 $QDODUPFDOOLVQRWUHSHDWHGRQVXFFHVVLYHGD\VZKLFKPHDQVWKDW\RXPXVWVHWXSWKHDODUP
FDOOGDLO\
 <RXFDQUHTXHVW\RXU$GPLQLVWUDWRUWRVHWXSDQDODUPFDOOIRU\RXDVGHVFULEHGXQGHU
$GPLQLVWUDWRU5HPRWH$ODUP&DOOV
OPERATION
To set up an Alarm Call from your extension:
 'LDOWKH$ODUP&DOOIHDWXUHDFFHVVFRGH
 'LDOWKHWLPHXVLQJWKHKRXUFORFN
<RXKHDUGLDOWRQHLQGLFDWLQJWKDWWKHDODUPLVVHW
To cancel an Alarm Call:
z
'LDOWKH$ODUP&DOO&DQFHOIHDWXUHDFFHVVFRGH


Answer External Call
,I\RXZDQWWRDQVZHUH[WHUQDOFDOOVLQWKHRUGHUWKDWWKH\DUULYHDW\RXUH[WHQVLRQ\RXQHHGWR
SURJUDPDQ$16:(5(;7(51$ NH\
PROGRAMMING
3URJUDPWKH$16:(5(;7(51$ NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To answer external calls:
z
3UHVVWKHIODVKLQJ$16:(5(;7(51$ NH\
7KH$16:(5(;7(51$ NH\FRQWLQXHVWRIODVKXQWLODOOWKHLQFRPLQJH[WHUQDOFDOOVKDYHEHHQ
DQVZHUHG
Answer Next Call
7KLVIHDWXUHLVVLPLODUWR$QVZHU([WHUQDO&DOOH[FHSWWKDWLWDSSOLHVWR$//LQFRPLQJLQWHUQDODQG
H[WHUQDOFDOOV$QVZHU1H[W&DOODOORZV\RXWRDQVZHUDOOFDOOVLQWKHRUGHUWKDWWKH\DUULYHDW\RXU
H[WHQVLRQZLWKH[WHUQDOFDOOVUHFHLYLQJSULRULW\RYHULQWHUQDOFDOOV
1RWH<RXFDQRQO\DQVZHULQFRPLQJLQWHUQDOFDOOVXVLQJWKLVIHDWXUHLIWKHFDOOLQJH[WHQVLRQQXPEHULV
LQ\RXUH[WHQVLRQJURXS&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIH[WHQVLRQVLQ\RXUH[WHQVLRQJURXS
PROGRAMMING
3URJUDPWKH$16:(51(;7&$ NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To answer internal and external calls in the order that they are presented at your extension:
z
3UHVVWKHIODVKLQJ$16:(51(;7&$ NH\
7KH$16:(51(;7&$ NH\FRQWLQXHVWRIODVKXQWLODOOLQFRPLQJFDOOVKDYHEHHQDQVZHUHG


Auto Answer
7KLVIHDWXUHZKHQDFWLYDWHGHQDEOHVLQWHUQDOFDOOVSUHVHQWHGDW\RXUH[WHQVLRQWREHDQVZHUHG
DXWRPDWLFDOO\WKDWLV\RXDUHFRQQHFWHGWRWKHFDOOHUZLWKRXW\RXUH[WHQVLRQULQJLQJ&DOOVSUHVHQWHG
DW\RXUH[WHQVLRQDUHDQQRXQFHGE\DVLQJOHEXUVWRIULQJLQJWKHQWKHPLFURSKRQHDQGORXGVSHDNHU
DUHDFWLYDWHGDQGWKHFDOOLVDQVZHUHGDXWRPDWLFDOO\<RXFDQFRQWLQXHWKHFDOOKDQGVIUHHRUXVHWKH
KDQGVHW
<RXFDQDXWRPDWLFDOO\DQVZHUFDOOVIURPDVSHFLILFH[WHQVLRQRUIURPDOOH[WHQVLRQVRQWKHV\VWHP
5HIHUWR DQGVIUHH2SHUDWLRQIRULQIRUPDWLRQRQXVLQJ\RXUH[WHQVLRQKDQGVIUHH
1RWHV
 $XWR$QVZHUFDQRQO\EHHQDEOHGWRDQVZHULQFRPLQJLQWHUQDOFDOOV
 <RXVKRXOGGHDFWLYDWH$XWRPDWLF$QVZHUZKHQ\RXOHDYH\RXUGHVN
PROGRAMMING
3URJUDPDQ$XWR$QVZHUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To activate/deactivate Auto Answer:
z
3UHVVWKH$XWR$QVZHUNH\
$XWR$QVZHUGLVSOD\VRQWKHVFUHHQZKHQWKHIHDWXUHLVDFWLYH


Automatic Hold
:KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\WKLVIHDWXUHDOORZV\RXWRPDNHRUUHFHLYHDFDOOZLWKRXW
ILUVWSODFLQJWKHFXUUHQWFDOORQKROG
1RWH$XWRPDWLF+ROGFDQDOVREHXVHGWRPDNHDIDVWWUDQVIHUWKDWLVZKLOVWRQDFDOOSODFH
DQRWKHUWRDQH[WHQVLRQDQGWKHQWUDQVIHUWKHILUVWFDOOWRLWE\KDQJLQJXS)RUPRUHLQIRUPDWLRQRQ
WUDQVIHUULQJFDOOVUHIHUWR&DOO7UDQVIHU
OPERATION
Outgoing Calls
To place the current call on Automatic Hold and make another call:
z
:KLOVWLQFRQYHUVDWLRQZLWKDQHVWDEOLVKHGFDOOPDNHDQRWKHUFDOO
7KHFDOOHUSODFHGRQKROGKHDUVVLOHQFHWRQHRUPXVLFRQKROG
<RXKHDUGLDOWRQH
To return to the call placed on hold:
z
3UHVVWKH&DQFHONH\
To transfer the held party to the newly-called party:
z
:KLOVWLQFRQYHUVDWLRQZLWKWKHQHZO\FDOOHGSDUW\UHSODFH\RXUKDQGVHWRUSUHVV6SHDNHU
Incoming Calls
To place the current call on Automatic Hold and answer an incoming call:
 :KLOVWLQFRQYHUVDWLRQZLWKDQHVWDEOLVKHGFDOOSUHVVWKHIODVKLQJNH\ZKLFKLVLQGLFDWLQJWKH
LQFRPLQJFDOO
 +DQGOHWKHQHZFDOODVXVXDO
To return to the held call:
z
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3ULPH LQHNH\RULIWKHFDOOKDVDQDVVRFLDWHG'66% )
RU ,1(NH\SUHVVWKLVNH\


Broker’s Call (Shuttle)
7KLVIHDWXUHHQDEOHV\RXWRSODFHDFDOORQKROGGLDODQRWKHUQXPEHUWDONWRWKHVHFRQGSDUW\DQG
WKHQDOWHUQDWHEHWZHHQWKHWZRSDUWLHVE\SUHVVLQJWKH6:$3NH
\
7KLVIHDWXUHDOORZV
\
RXWRV
S
HDNWR
ERWKWKHILUVWDQGVHFRQGSDUWLHVLQFRQILGHQFHDWQRWLPHGXULQJWKHXVHRIWKLVIHDWXUHFDQWKHWZR
SDUWLHVFRQYHUVHWRJHWKHU
1RWH<RXFDQDOWHUQDWHEHWZHHQWKHWZRSDUWLHVDQ\QXPEHURIWLPHV
PROGRAMMING
3URJUDPD6:$3NH\DQG(;& 86,9(+2 'NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG6:$3NH\DQG(;& 86,9(+2 'NH\VHWXSRQ\RXU
H[WHQVLRQWRXVHWKLVIHDWXUH
Whilst in conversation with an established external call:
 'LDOWKHQXPEHURIWKHSDUW\WKDW\RXZLVKWRFRQVXOW
 7DONWRWKHVHFRQGSDUW\
 5HWXUQWRWKHKHOGFDOOE\SUHVVLQJWKH6:$3NH\
7KHVHFRQGSDUW\LVSODFHGRQKROG
 3UHVVWKH6:$3NH\WRDOWHUQDWHEHWZHHQWKHWZRSDUWLHV
Call Park
7KLVIHDWXUHDOORZV\RXWRDQVZHUDQH[WHUQDOFDOODQGSODFHLWLQDW\SHRIKROGZKLFKHQDEOHVDQ\RQH
RQWKHV\VWHPWRUHWULHYHLW<RXLQIRUPDQRWKHUH[WHQVLRQXVHUWKDWDFDOOLVZDLWLQJWREHDQVZHUHG
RQDVSHFLILFOLQHXVLQJWKH([WHQVLRQ3DJLQJIHDWXUH7KHH[WHQVLRQXVHUSLFNVXSWKHFDOOE\GLDOOLQJ
WKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGHIROORZHGE\WKHVSHFLILHGOLQHQXPEHU
5HIHUWR&DOO3DUN3LFNXSIRUPRUHLQIRUPDWLRQRQUHWULHYLQJDSDUNHGFDOODQGWR([WHQVLRQ3DJLQJIRU
LQIRUPDWLRQRQEURDGFDVWLQJWRRWKHUH[WHQVLRQXVHUV
PROGRAMMING
3URJUDPWKH3$5.NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To park an incoming external call:
 $IWHUDQVZHULQJWKHFDOOSUHVVWKH3$5.NH\
$PHVVDJHVLPLODUWRWKHIROORZLQJLVGLVSOD\HG/,1([[ (/':KHUH[[LVWKHOLQHQXPEHUWKH
FDOOHULVKHOGRQ
 3UHVVWKH(;7(16,213$*,1*NH\WRDQQRXQFHWKHFDOO
To retrieve an unanswered parked call:
z
,ISURJUDPPHGSUHVVWKH ,1(NH\DVVRFLDWHGZLWKWKHIODKVLQJLFRQ
<RXDUHFRQQHFWHGWRWKHSDUNHGFDOO
Alternatively:
 'LDOWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH
 'LDOWKHWZRGLJLWOLQHQXPEHUIRUH[DPSOH
<RXDUHQRZFRQQHFWHGWRWKHSDUNHGFDOO


Call Park Pick-up
7KLVIHDWXUHDOORZV\RXWRSLFNXSDQH[WHUQDOFDOOKHOGRQDVSHFLILFOLQHE\DQRWKHUH[WHQVLRQXVHUE\
GLDOOLQJWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGHIROORZHGE\WKHOLQHQXPEHU
$QH[WHQVLRQXVHUEURDGFDVWVDPHVVDJHLQIRUPLQJ\RXWKDW\RXKDYHDFDOOZDLWLQJWREHDQVZHUHG
DQGRQZKLFKOLQHWKHFDOOLVKHOG7RUHWULHYHWKHFDOO\RXGLDOWKH&DOO3DUNIHDWXUHDFFHVVFRGH
IROORZHGE\WKHOLQHQXPEHURQZKLFKWKHFDOOLVZDLWLQJ)RUPRUHLQIRUPDWLRQRQSDUNLQJDFDOOUHIHU
WR&DOO3DUN
1RWH<RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGWRSLFNXSWKHFDOO
LQVWHDGRIXVLQJWKHWKUHHGLJLWDFFHVVFRGH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIVLQJOHGLJLWDFFHVV
FRGHV
OPERATION
On receiving a broadcast message of a call waiting to be answered on a specific line for you:
 'LDOWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH
 'LDOWKHOLQHQXPEHURUSUHVVWKH ,1(NH\DVVRFLDWHGZLWKWKHIODVKLQJLFRQ
<RXDUHQRZFRQQHFWHGWRWKHFDOOHU
1RWH5HIHUWR6\VWHP ROGIRUGHWDLOHGLQIRUPDWLRQRQSLFNLQJXSFDOOVLQWKLVZD\


Call Status Information
<RXUGLVSOD\SURYLGHVLQIRUPDWLRQDERXWWKHVWDWXVRI\RXUH[WHQVLRQDQGRIWKHFXUUHQWFDOO
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Call Store
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PROGRAMMING
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Calls For
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To answer a call diverted from another extension:
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Directed Call Pick-up
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