Mitel MiVOICE 6920 User manual

Mitel 6900 IP PHONES
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CALL HANDLING
MAKE an outside call: Make an internal call: To end a call:
Dial 9 + 1 + area code Dial the extension number Press the End Call softkey,
Dial the telephone number Goodbye key or hang up
TRANSFER: Transfer a call off-site: Transfer call to a mailbox:
Press the Transfer softkey Press the Transfer softkey Press the Voicemail key
Dial the extension number Dial 9 + 1 + area code + phone number Dial the mailbox number
(Announce the call) optional (Announce the call) optional Hang-up quickly
Hang up Hang-up
To cancel Transfer:
Press the Back to Held softkey
HOLD: Retrieve Held Call: Retrieve held call at another phone:
Press the Hold key Press the flashing Line key Dial **1
Dial the extension where call is held
MUTE: for handset, headset or speaker
Press the Mute key while on a call
REDIAL:
Press the Redial softkey to dial the last number called (displayed on Home Screen)
Or Press Redial key to pull up the outgoing call log or press twice to auto dial the last number called
PICKUP: to pick up a ringing call at another phone
Lift the handset
Dial **6
Dial extension number of the ringing phone
PAGE: Press the Page key or Dial the Page Access number
Wait for tone; make announcement
Headset:
Press the Headset key to turn Headset function On/Off

FEATURES
Call Log:
Press the Call History key
Select All, Missed, Outgoing or Received Calls
(Press Dial softkey to dial the number)
Press the Goodbye key or Closed Softkey to exit
Call Forward your calls to another destination:
To Program Call Forwarding:
Press the Settings key
Select Call Forward
Select Always
Enter the destination number (9 + 1 + area code + number)
Check the box on the far right
Press the Save softkey
Select Close softkey
Conference: (up to 8 parties)
Establish first call (inside or outside)
Press the Add User softkey
Establish second call (inside or outside)
Press the Join Calls softkey
(Press Leave Call softkey if you wish to hang-up and let the parties continue to talk)
Speed Dial:
To store a Speed Dial number: To dial a speed dial number:
Press and hold the key you wish to program for 5 seconds Press the programmed key
(until Label Name field appears on display)
Navigate to Speed Call
In the Label Name field spell out a name
Navigate to Number
Enter the internal or external number
Press the Save softkey
ADJUSTMENTS
Ring Tones:
Press the Settings key
Navigate to Audio, then Ring Tones
Press Select softkey or Select Button
Select Internal or External Ring
Select Ring tone
Press the Save softkey
Press Close softkey
Volume:
Handset / Headset / Speakerphone / Ringer
Press the volume key to adjust the volume of an active call or ring