Mitel 5324 User manual

Additional Information on the operation of this phone is available in the Mitel IP Phone User
Reference Guide or by selecting Help from the web administration interface.
47 Main Street ❘PO Box 592 ❘Warwick NY 10990-0592 ❘800.952.7642 www.alteva.com
Mitel 5324 IP Phone–Quick Reference Guide
Handset
LCD Display
Message
Waiting
Lamp Softkeys
Arrow Keys
Mute Key
Speaker Key
Fixed Function
Keys
Keypad
Microphone
Memory Keys
Speaker
Directory Key Displays company internal directory.
Cancel Key Cancels current action.
Redial Key Displays list of recently dialed calls.
Can also be used to dial from a displayed list.
Speaker Key Disables and enables handsfree mode.
Hold Key Puts current call on hold.
Transfer and Press once to start transfer.
Conference Key Press twice to start conference.
Message Key Accesses your voicemail.
Mute/Unmute Key Turns microphone on and off.
Fixed Function Key Legend
Make a call
1. Lift the Handset, or press a LINE
APPEARANCE memory key, or press
the SPEAKER function key.
2. Dial the number from the keypad.
—or—
Press a SPEED DIAL memory key.
Make a call using Redial
1. Press the REDIAL function
key (or the REDIAL softkey), then:
2. Choose the number by scrolling
through the list with the ARROW
keys.
3. Press the DIAL softkey.
Make a call using the Directory
1. Press the MENU softkey.
2. Press the DIR softkey.
3. Enter the first letter of the name
using the keypad.
4.
Use the ARROW keys to find the name.
5. Press the DIAL softkey.
Mute a call
While on a call, press the MUTE
function key to toggle between turning
the microphone on and off.
Place a call on Hold
While on a call press the HOLD
function key.
Retrieve a call from Hold
Press the flashing LINE APPEARANCE
memory key.
Transfer a call
While on a call:
1. Press the TRANSFER function key
(or the TRANSFER softkey).
2. Dial the number.
3. Press the TRANSFER function key
(or the TRANSFER softkey) and hang up.
— or —
Announce the call, press the TRANSFER
function key (or the TRANSFER
softkey) and hang up.
Make a three way call
While on a call:
1. Press the TRANSFER function key
twice (or the CONF softkey once).
2. Dial the second number.
3. Announce the call.
4. Press the TRANSFER function key
once (or the CONF softkey) to join the
parties.
Retrieve a message
Press the MESSAGE function key.
Follow the voice instructions.
Additional Information on the operation of this phone is
available in the Mitel IP Phone User Reference Guide or
by selecting Help from the web administration inter-
face.

Mitel 5324 IP Phone – Quick Reference Guide
1. Activating a phone
To activate a phone you need (1) an extension number, (2) a phone, and (3) a PIN.
The administrator can provide you with an extension number and default PIN.
1. Connect one end of an Ethernet cable to your network LAN jack and the
other to the phone port marked by the symbol on your
5324 IP phone.
2. If your network is not configured with Power Over Ethernet, connect the
phone power pack to a power outlet.
3. If you also need to connect your computer to the LAN, connect an
Ethernet cable from your computer’s network port to the phone port
marked PC.
4. Wait for the phone to display
the following (this may take
30 seconds or more):
5. Press the ACTIVATE softkey.
The display will show:
Enter your extension.
If you have login/logout
privileges, the display will show:
6. Enter your PIN.
7. Press the ENTER softkey.
The display will show:
where xxx is the extension of your phone.
You have successfully activated the phone and can now make calls.
3. Programming Memory Keys
To customize your phone features, follow these steps:
1. Log in to the web administration interface.
2. Select My Phone in the left-hand menu.
3. Select Mitel 5324 IP Phone from the Phone Model
drop-down list if this is not already displayed.
Note: The phone that you are currently logged
into will be marked with an *.
4. Select the memory key that you want to program.
5. Enter the information in the fields displayed in the
Program Memory Details window.
6. Select Save to save your changes or Close
Window to cancel your changes.
7. Select the Print Key Labels button.
4. Setting up your call coverage
Call coverage allows you to specify where calls you
do not answer should be directed. Call coverage
options include voice mail, an auto attendant, a
co-worker’s extension, or another phone number
such as your home number or cell phone.
To configure your call coverage, follow these steps:
1. Log in to the web administration interface.
2. Select My Settings in the left menu.
3. From the menu appearing in the main frame,
select View and edit call coverage options.
4. The main frame will display the call coverage
options. Follow the on-screen instructions.
5. Select the Save button to save your changes.
5. Recording your name announcement
Callers hear your recorded name announcement as
confirmation when they use the auto attendant name
directory to contact you.
Note: The recorded announcement is for the auto
attendant. It is not your voice mail greeting.
To record, or re-record your name announcement,
follow these steps:
1. Log in to the web administration interface.
2. Select Personal Details in the left menu.
3. Select the Record button on the Personal
Details page.
4. When a Record Prompt pop-up window is
displayed, follow the instructions.
2. Logging in to the web administration interface
To log in to the web administration interface, follow these steps:
1. Open your web browser.
(Internet Explorer 6.0 or higher or Mozilla Firefox 1.5.0.4 or higher).
2. Enter the URL for telephone users (provided by your administrator).
The Login screen appears.
3. Enter your extension and PIN (provided by your administrator).
Your personal Home Page will appear.
For assistance on performing any of the functions on this page, select
Help or refer to the Mitel IP Phone User Reference Guide.