NEC Univerge DT930 User manual

UNIVERGE DT930/DT920(8LCX)
USER’S GUIDE
Before using this product and document, please read the following document carefully.
Also, please keep this document to the place where you can see any time.
Safety Precautions and Regulatory Notices for DT Series (GVT-034084-001)
The latest version of document can be downloaded from the following URL
https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html
GVT-118708-001
Issue 2.0
June, 2020

i
IMPORTANT NOTICE
LIABILITY DISCLAIMER
NEC Platforms, Ltd. reserves the right to change the specifications, functions, or features, at any
time, without notice.
NEC Platforms, Ltd. has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Platforms, Ltd. and shall not be reproduced
without prior written approval from NEC Platforms, Ltd. All brand names and product names on this
document are trademarks or registered trademarks of their respective companies.
Copyright 2020
NEC Platforms, Ltd.

PREFACE
ii
PREFACE
This manual describes operating procedures of UNIVERGE IP Phone DT930 / DT920(8LCX) Multiline
Terminal to be connected to UNIVERGE SV9300 communication server.
OUTLINE OF THIS MANUAL
This manual consists of;
INTRODUCTION
Please read through this chapter before use for your understanding and proper use of this product.
TERMINAL SETUP
This chapter describes the operations to be performed on the Menu Screen, such as speaker volume
control and LCD contrast adjustment.
FEATURE OPERATION
This chapter describes the operating procedures of service features such as make a call, answer an
incoming call, set call transfer or call hold.
APPENDIX
This chapter describes the supplemental information of this manual.
ABOUT THE MARKS USED IN THIS MANUAL
The following table shows the meaning of the marks used in this manual.
MARK
DESCRIPTION
CAUTION: The works that a user cannot perform by himself, some dangers that may cause
damages to the terminal and other cautions are described.
TIP: Useful tips when using this terminal are described.

PREFACE
iii
TERMS IN THIS MANUAL
The following table shows the terms described in this manual.
TERMS
DESCRIPTION
Dial Tone
You will hear the dial tone from handset when you lift up the hand set. If you press
speaker key, you will hear the dial tone from speaker.
Special Dial
Tone
If you press the transfer key while you are in conversation with calling party, you will
hear the special dial tone.
Ringback
Tone
When you dial an extension number, you will hear the ringback tone.

CONTENTS
iv
CONTENTS
IMPORTANT NOTICE.............................................................................................. i
OUTLINE OF THIS MANUAL ....................................................................................... ii
INTRODUCTION.................................................................................................................. ii
TERMINAL SETUP .............................................................................................................. ii
FEATURE OPERATION....................................................................................................... ii
APPENDIX........................................................................................................................... ii
ABOUT THE MARKS USED IN THIS MANUAL........................................................... ii
TERMS IN THIS MANUAL........................................................................................... iii
CONTENTS.............................................................................................................iv
INTRODUCTION .....................................................................................................1
FACE LAYOUT.............................................................................................................1
SPECIFICATIONS........................................................................................................2
KEYS AND PARTS.......................................................................................................4
OUTLINE .................................................................................................................8
STARTING OF A TELEPHONE............................................................................................8
CALL SCREEN ..................................................................................................................10
LINE SCREEN ...................................................................................................................12
PHONE BOOK...................................................................................................................13
CALL HISTORY .................................................................................................................14
MENU.................................................................................................................................14
INSTALLATION PROCEDURE...................................................................................15
ATTACHING OR REMOVING FACEPLATE AND DESI PRINTER SHEET........................15
ADJUSTING ANGLE OF TILT LEGS .................................................................................15
CONNECTING LAN CABLE...............................................................................................16
ATTACHING DIRECTORY CARD......................................................................................16
CONNECTING HEADSET..................................................................................................17
TERMINAL SETUP................................................................................................18
ADJUSTING VOLUMES.............................................................................................18
TO ADJUST HANDSET RECEIVER VOLUME...................................................................18
TO ADJUST SPEAKER VOLUME......................................................................................18
TO ADJUST RINGER TONE..............................................................................................18
TO SET RINGER TONE.............................................................................................18
WHEN DISTINCTIVE RINGING PATTERNS TO DISTINGUISH INTERNAL AND
EXTERNAL INCOMING CALLS ARE PROVIDED..............................................................18
WHEN DISTINCTIVE RINGING PATTERNS TO DISTINGUISH INTERNAL AND
EXTERNAL INCOMING CALLS IS NOT PROVIDED.........................................................18
TO SET RINGING OF HEADSET...............................................................................19
TO SET ILLUMINATION PATTERN FOR CALL INDICATOR LAMP .........................19
TO ENABLE/DISABLE RTP ALARM..........................................................................20
TO ENABLE/DISABLE DTMF TONE..........................................................................20

CONTENTS
v
TO SET KEY TOUCH TONE......................................................................................21
TO SET MUSC ON HOLD..........................................................................................21
TO SET PREFIX.........................................................................................................21
TO SET CALENDAR FORMAT ..................................................................................21
TO SET TIME FORMAT .............................................................................................22
TO ENABLE/DISABLE VOLUME LEVEL DISPLAY ...................................................22
TO SET SCREEN SAVER..........................................................................................22
TO SET BRIGHTNESS OF LCD BACK LIGHT ..........................................................23
TO ENABLE/DISABLE LCD BACKLIGHT FADE CONTROL .....................................23
TO CHANGE FONT SIZE...........................................................................................23
TO SET A LANGUAGE...............................................................................................23
TO SELECT WALLPAPER.........................................................................................24
TO SET FONT COLORS............................................................................................24
TO SET TURN OFF DISPLAY....................................................................................24
TO CHANGE GUI MODE............................................................................................25
TO CHANGE THEME.................................................................................................26
TO ENABLE/DISABLE ANIMATION...........................................................................26
SCREEN WHEN THE PHONE STARTS....................................................................26
TO SET HOME SCREEN...................................................................................................26
REGISTER A HOME URL..................................................................................................27
TO CHANGE PASSWORD.........................................................................................28
TO SET USABILITY....................................................................................................28
TO RESET TERMINAL SETTINGS............................................................................28
TO DOWNLOAD A FILE.............................................................................................28
TO BACK UP OR RESTORE THE SETTING DATA OF TERMINAL .........................31
TO BACK UP THE SETTING DATA OF TERMINAL..........................................................31
TO RESTORE THE SETTING DATA OF TERMINAL.........................................................32
TO SET BluetoothDEVICE......................................................................................34
TO ENABLE Bluetoothfunction.......................................................................................34
PAIRING AND CONNECTING ...........................................................................................34
TO CHECK THE PAIRING DEVICE AND DISSCONNECT................................................35
TO CHANGE INQUIRY TIME.............................................................................................36
TO DISPLAY BluetoothMODULE INFORMATION..........................................................36
OPERATION..........................................................................................................37
FAVORITE..................................................................................................................37
FAVORITE SCREEN..........................................................................................................37
TO REGISTER SHORTCUT ..............................................................................................38
TO USE THE SHORTCUT.................................................................................................40
TO EDIT THE SHORTCUT ................................................................................................41
TO DELETE SHORTCUT...................................................................................................42
TO CHANGE SHORTCUT DISPLAY .................................................................................43

CONTENTS
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SYSTEM.....................................................................................................................44
HOW TO SELECT A SYSTEM SOFT KEY.........................................................................44
SAMPLE DISPLAY.............................................................................................................44
HOW TO USE SYSTEM SOFT KEYS................................................................................46
PHONEBOOK.............................................................................................................47
PERSONAL PHONE BOOK...............................................................................................47
SYSTEM PHONE BOOK....................................................................................................50
CALL HISTORY..........................................................................................................54
TO START HISTORY.........................................................................................................54
TO DISPLAY HISTORY DATA...........................................................................................54
TO CALL............................................................................................................................54
TO DELETE .......................................................................................................................54
TO REGISTER...................................................................................................................55
HOW TO INPUT CHARACTERS................................................................................55
MULTI WINDOWS......................................................................................................56
SWITCHING XML APPLICATIONS....................................................................................56
IN CASE OF STARTING 5TH APPLICATION......................................................................57
ABOUT UPDATE XML ICON .............................................................................................57
FEATURE OPERATION........................................................................................58
LOGIN/LOGOUT.........................................................................................................58
TO LOGIN..........................................................................................................................58
TO LOGOUT......................................................................................................................58
MAKING A CALL ........................................................................................................59
TO MAKE AN EXTERNAL CALL........................................................................................59
TO MAKE AN INTERNAL CALL.........................................................................................59
ANWERING A CALL...................................................................................................59
TO ANSWER AN EXTERNAL CALL ..................................................................................59
TO ANSWER AN INTERNAL CALL ...................................................................................59
HOLDING A CALL (USING CALL HOLD)...................................................................60
TO HOLD...........................................................................................................................60
TO RETRIEVE THE HELD CALL.......................................................................................60
IF UNANSWERED .............................................................................................................60
HOLDING A CALL (USING EXCLUSIVE CALL HOLD)..............................................60
TO HOLD...........................................................................................................................60
TO RETRIEVE THE HELD CALL.......................................................................................61
IF UNANSWERED .............................................................................................................61
TRANSFER A CALL..................................................................................................61
TO TRANSFER A CALL (WITH ANNOUNCEMENT) .........................................................61
TO TRANSFER A CALL (WITHOUT ANNOUNCEMENT)..................................................62
LAST NUMBER REDIAL.............................................................................................62
ONE-TOUCH SPEED CALLING KEYS ......................................................................62
TO PROGRAM...................................................................................................................62
TO VERIFY........................................................................................................................63

CONTENTS
vii
TO MAKE A CALL..............................................................................................................63
STATION SPEED DIALING........................................................................................63
TO REGISTER FOR STATION SPEED DIALING ..............................................................63
TO MAKE A CALL USING STATION SPEED DIALING .....................................................63
ORIGINATING A VOICE CALL...................................................................................63
THREE/FOUR-PARTY CONFERENCE .....................................................................64
VOICE MAIL ...............................................................................................................64
PRESET ANSWER.....................................................................................................64
TO SET PRESET ANSWER...............................................................................................64
ANSWER TO A CALL WITH PRESET ANSWER...............................................................64
TO CANCEL.......................................................................................................................64
RECEIVING A VOICE FROM SPEAKER ...................................................................65
TO RECEIVING A VOICE FROM SPEAKER .....................................................................65
TO RESTART TALKING.....................................................................................................65
TALKING HANDSFREE .............................................................................................65
TO SET HANDSFREE .......................................................................................................65
TO CANCEL.......................................................................................................................65
TO MAKE A CALL WITH HANDS FREE............................................................................65
TO ANSWER A CALL WITH HANDS FREE.......................................................................65
CALL PICKUP - GROUP ............................................................................................65
CALL PICKUP - DIRECT............................................................................................66
MULTILINE APPEARANCE........................................................................................66
TO ANSWER A CALL ........................................................................................................66
DND (DO NOT DISTURB)..........................................................................................67
TO SET DND......................................................................................................................67
TO CANCEL.......................................................................................................................67
SAVE AND REPEAT A NUMBER...............................................................................67
TO SET SAVE AND REPEAT ............................................................................................67
HOW TO DIAL BY SAVE AND REPEAT............................................................................67
TRUNK QUEUING - OUTGOING...............................................................................68
TO SET TRUNK QUEUING –OUTGOING .........................................................................68
WHEN TRUNK IS AVAILABLE...........................................................................................68
TO CANCEL.......................................................................................................................68
CALL BACK................................................................................................................68
TO SET CALL BACK..........................................................................................................68
WHEN THE BUSY TERMINAL BECOMES IDLE ...............................................................69
TO CANCEL.......................................................................................................................69
TIMED QUEUING (OUTSIDE LINE ONLY)................................................................69
TO MAKE/ANSWER A CALL DURING CALL IN PROGRESS...................................69
STATION HUNTING...................................................................................................70
STEP CALL.................................................................................................................70
CALL WAITING...........................................................................................................70

CONTENTS
viii
TO ACTIVATE CALL WAITING..........................................................................................70
TO ANSWER CALL WAITING............................................................................................70
EXECUTIVE OVERRIDE............................................................................................71
CALL FORWARDING - BUSY LINE...........................................................................71
TO SET CALL FORWARDING- BUSY LINE ......................................................................71
TO VERIFY........................................................................................................................71
TO CANCEL.......................................................................................................................71
CALL FORWARDING –NO ANSWER.......................................................................72
TO SET CALL FORWARDING - NO ANSWER..................................................................72
TO VERIFY........................................................................................................................72
TO CANCEL.......................................................................................................................72
CALL FORWARDING –ALL CALLS ..........................................................................72
TO SET CALL FORWARDING - ALL CALLS .....................................................................72
TO VERIFY........................................................................................................................72
TO CANCEL.......................................................................................................................72
CALL FORWARDING - DESTINATION......................................................................73
TO SET CALL FORWARDING - DESTINATION................................................................73
TO CANCEL CALL FORWARDING - DESTINATION.........................................................73
CID (CALLER ID) CALL DISPLAY..............................................................................73
TO DISPLAY CALLING PARTY INFORMATION................................................................73
TO REDISPLAY CALLING PARTY INFORMATION...........................................................73
VOICE FIRST/TONE FIRST.......................................................................................74
TO SET VOICE FIRST/TONE FIRST MODE......................................................................74
WHEN A CALLED TERMINAL HAS BEEN SET TO VOICE FIRST....................................74
WHEN A CALLED TERMINAL HAS BEEN SET TO TONE FIRST.....................................74
ANSWER A VOICE CALL HANDSFREE....................................................................74
AUTOMATIC INTERCOM...........................................................................................75
TO INITIATE.......................................................................................................................75
TO ANSWER......................................................................................................................75
MANUAL INTERCOM.................................................................................................75
TO INITIATE.......................................................................................................................75
TO ANSWER......................................................................................................................75
DIAL INTERCOM........................................................................................................76
TO INITIATE.......................................................................................................................76
TO ANSWER......................................................................................................................76
INTERNAL ZONE PAGING WITH MEET-ME PAGE..................................................76
TO PAGE (TERMINAL A)...................................................................................................76
TO ANSWER (TERMINAL B).............................................................................................76
BOSS/SECRETARY CALLING...................................................................................77
TO CALL BOSS FROM SECRETARY................................................................................77
IF BOSS ACCEPTS CALL..................................................................................................77
IF BOSS REFUSES CALL..................................................................................................77
TIMED REMINDER.....................................................................................................77

CONTENTS
ix
TO SET..............................................................................................................................77
PRIVACY RELEASE...................................................................................................77
RETURN MESSAGE SCHEDULE..............................................................................78
TO SET..............................................................................................................................78
TO CANCEL.......................................................................................................................78
WHISPER PAGE........................................................................................................78
TO SET..............................................................................................................................78
TO ANSWER......................................................................................................................79
SYSTEM CLOCK SETUP BY STATION DIALING .....................................................79
DAY/NIGHT MODE CHANGE BY STATION DIALING...............................................79
SECURITY MODE......................................................................................................80
TO LOCK OR UNLOCK SECURITY MODE.......................................................................80
EMERGENCY CALL ..........................................................................................................81
DOUBLE HEIGHT CHARACTERS ON LCD...............................................................82
TO CHANGE OF THE TARGET LINE TO BE DISPLAYED IN DOUBLE HIGH SIZE.........82
HEADSET OPERATION.............................................................................................83
TERMINAL OPERATION USING THE HEADSET..............................................................83
ADJUSTING HEADSET RINGER TONE VOLUME............................................................83
HOW TO USE THE WIRELESS HEADSET .......................................................................84
HOW TO USE BluetoothHEADSET................................................................................84
APPENDIX A. MENU LIST ...................................................................................86
APPENDIX B. INPUT CHARACTERS..................................................................89
HOW TO INPUT CHARACTERS (SYSTEM)..............................................................89
SYSTEM/STATION SPEED DIALING FEATURE...............................................................89
CHARACTER CODE TABLE FOR COMMON/PERSONAL DIRECTORY SERVICE.90
CHARACTER CODE TABLE FOR MENU CONTENTS .............................................91