NEC UNIVERGE GT890 User manual

GVT-076621-001
Issue 1.1
February, 2019
Before using this product and document, please read the following document carefully.
Also, please keep this document to the place where you can see any time.
- Safety Precautions and Regulatory Notices for GT Series
Standard SIP Video
Terminal
IP Phone GT890
User Guide

1
Caution:
Changes or modifications to this product not expressly approved by NEC, or operation of this product in
any way other than as detailed by this guide, could void your manufacturer warranty.
Caution:
User ID and password are important information. Be careful when handling them. Default password is given
for initial maintenance and operational settings. To enhance the safety, change the default password in the
course of the initial settings and periodically thereafter.
Warning:
NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without
notice.
NEC Corporation has prepared this document for use by its employees and customers. The information
contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval
from NEC Corporation. All brand names and product names on this document are trademarks or registered
trademarks of their respective companies.
Copyright 2018
NEC Corporation

2
FCC Caution:
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
The device complies with FCC radiation exposure limits set forth an uncontrolled environment and it also
complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance
with provided instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must be provided with antenna installation
instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Caution
Any changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

3
CE DECLARATION OF CONFORMITY
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
ETSI EN 300 328 V2.1.1 (2016-11); EN 301 893 V2.1.1 (2017-05)
ETSI EN 301 489-1 V2.1.1 (2017-02); ETSI EN 301 489-17 V3.1.1 (2017-02)
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
EN 62311: 2008; EN62479: 2010
Manufacturer:
NEC Corporation
7-1, Shiba 5-chome, Minato-ku, Tokyo 108-8001, Japan
EUT Feature
Tx/Rx Frequency
Range
2402~2480 MHz 2402~2480 MHz 2412~2472 MHz 5150~5250 MHz
5250~5350 MHz
5470~5725 MHz
Number of Channels 79 40 (37 hopping +
3 advertising channels)
13 UNII Band I:
802.11a/n-HT20-VHT20:
4 channels
802.11n-HT40: 2 channels
UNII Band II:
802.11a/n-HT20: 4 channels
802.11n-HT40: 2 channels
UNII Band III:
802.11a/n-HT20: 11 channels
802.11n-HT40: 5 channels
Carrier Frequency of
Each Channel
f=2402+k MHz
(k=0,1,2….,78)
f=2402+k MHz
(k=0,2,4…,39)
- -
Antenna Type/Gain Internal PCB Antenna /
gain 3 dBi
Internal PCB Antenna
/ gain 3 dBi
Internal PCB Antenna /
gain 3 dBi
Internal PCB Antenna /
gain 4 dBi
Type of Modulation Bluetooth BR 1Mbps: GFSK
Bluetooth EDR 2Mbps: π/4-
DQPSK
Bluetooth EDR 3Mbps: 8DPSK
Bluetooth LE: GFSK 802.11b: DSSS
(DBPSK / DQPSK / CCK)
802.11g/n: OFDM
(BPSK / QPSK / 16QAM /
64 QAM)
802.11a/n: OFDM
(BPSK / QPSK /
16QAM / 64QAM)
Operation temperature 0 °C ~ +40 °C
Storage temperature -10 °C ~ +60 °C
Humidity 10 ~ 90% non-condensing
Domestic use Industrial use Class B

4
Caution: Exposure to Radio Frequency Radiation
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your
body.
CE Authentication
Hereby, NEC Corporation declares that the radio equipment ITX-3370 is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

5
THE TERMS AND CONDITIONS OF SOFTWARE
The software embedded in GT890 contains certain third party open source software components which are
provided under the terms and conditions designated at
https://mind.bcom.nec.co.jp/customernet/soft-license/GT890_OSS.html

6
Table of Contents
Document Purpose ..................................................................................................... 10
Product Overview ........................................................................................................ 11
Model Line Up of ITX-3370 Series .................................................................................................. 11
Feature Highlights .......................................................................................................................... 11
Supporting Communication Servers .................................................................................................... 11
ITX-3370 Technical Specifications................................................................................................... 12
Getting Started ............................................................................................................ 14
Equipment Packaging ..................................................................................................................... 14
Description of the ITX-3370 ............................................................................................................ 15
Front View ............................................................................................................................... 15
Back View ............................................................................................................................... 16
Side View ................................................................................................................................ 17
Connecting and Setting Up the ITX-3370 ........................................................................................ 18
Using the Phone Stand ............................................................................................................ 18
Using the Slots for Wall Mounting ............................................................................................ 18
Getting to Know ITX-3370 ........................................................................................... 20
Use the Touchscreen ...................................................................................................................... 20
Use the Desktop ............................................................................................................................. 22
Desktop Menu ......................................................................................................................... 22
Add Widget to Desktop ............................................................................................................ 23
Manage Desktop Items ............................................................................................................ 23
Set Wallpapers ........................................................................................................................ 25
Manage Running Applications .................................................................................................. 26
Idle Screen ..................................................................................................................................... 27
Switch Idle Screens ................................................................................................................. 27
Set Up Idle Screen .................................................................................................................. 27
Use the Status Bar ......................................................................................................................... 29
Notifications in Status Bar ............................................................................................................... 32
System Settings in Status Bar .................................................................................................. 34
Use the ITX-3370 Keys ................................................................................................................... 34
Keypad Shortcut Functions ...................................................................................................... 35
Use the On-Screen Keyboard ......................................................................................................... 36
Use the Message Waiting Indicator ................................................................................................. 37
Make Phone Calls ........................................................................................................ 38
Register SIP Accounts .................................................................................................................... 38

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Account Status ........................................................................................................................ 38
Configure SIP Account ............................................................................................................. 39
Dial a Number Directly .................................................................................................................... 40
Redial ............................................................................................................................................. 41
Dial a Number via Contact .............................................................................................................. 41
Dial a Number via Call History ........................................................................................................ 41
Answer a Call ................................................................................................................................. 43
Single Incoming Call ................................................................................................................ 43
Multiple Calls/Call Waiting ........................................................................................................ 46
Call Progress Status ................................................................................................................ 47
Call Hold ........................................................................................................................................ 47
Call Recording ................................................................................................................................ 48
Mute ............................................................................................................................................... 48
Turn on Video during Audio Call ...................................................................................................... 49
Switch Audio Channel During Call ................................................................................................... 50
Call Transfer ................................................................................................................................... 51
Blind Transfer .......................................................................................................................... 51
Attended Transfer .................................................................................................................... 52
7-Way Conference .......................................................................................................................... 55
Initiate Conference .................................................................................................................. 55
Remove Party from Conference ............................................................................................... 57
End Conference ....................................................................................................................... 58
Hold and Resume Conference ................................................................................................. 58
Auto Conference Mode ............................................................................................................ 58
Missed Call ..................................................................................................................................... 59
DND (Do Not Disturb) ..................................................................................................................... 59
Voicemail/Message Waiting Indication ............................................................................................ 60
Call Forward ................................................................................................................................... 61
Contact ......................................................................................................................... 64
Local Contacts ................................................................................................................................ 64
Add Single Contacts ....................................................................................................................... 64
Import/Export Contacts ................................................................................................................... 66
Download Contacts ........................................................................................................................ 67
Search Contacts ............................................................................................................................. 68
Use Contacts .................................................................................................................................. 68
Make a Call to Contacts ........................................................................................................... 68
Select Contacts ....................................................................................................................... 68
Add Contacts to Favorites ........................................................................................................ 69
Edit Contacts ........................................................................................................................... 70
Send Contacts to Desktop Shortcut ......................................................................................... 70
Share Contacts Via Bluetooth .................................................................................................. 70

8
Add Contacts to Blacklist ......................................................................................................... 70
Add Group ............................................................................................................................... 70
Add contacts to Group ............................................................................................................. 71
Contacts Storage Status .......................................................................................................... 71
Harassment Interception ............................................................................................ 73
Blocked Contacts............................................................................................................................ 73
Block History .................................................................................................................................. 73
Delete Block History ................................................................................................................ 74
Edit Blacklist ............................................................................................................................ 74
Intercept anonymous calls .............................................................................................................. 75
Call History .................................................................................................................. 77
Local Call History ............................................................................................................................ 77
Dial Out from Call History ........................................................................................................ 78
Call History Options ................................................................................................................. 78
Delete Call History ................................................................................................................... 78
Call History Details .................................................................................................................. 79
File Manager ................................................................................................................ 80
Files Operations ............................................................................................................................. 80
Copy and Paste Files ............................................................................................................... 80
Move Files ............................................................................................................................... 81
Send Files ............................................................................................................................... 82
Delete Files ............................................................................................................................. 82
Rename a File ......................................................................................................................... 83
File Categories ............................................................................................................................... 84
Camera ......................................................................................................................... 85
Take Picture ................................................................................................................................... 85
Record Video .................................................................................................................................. 85
Angle Adjustment............................................................................................................................ 86
Gallery ............................................................................................................................................ 86
Screensaver ................................................................................................................................... 90
Browser ........................................................................................................................ 92
Connect to Network and Devices............................................................................... 94
Ethernet ......................................................................................................................................... 94
Wi-Fi .............................................................................................................................................. 94
Turn On/Off Wi-Fi..................................................................................................................... 94
Connect to Wi-Fi Networks ...................................................................................................... 94
Wi-Fi Settings Shortcut ............................................................................................................ 96
Bluetooth ........................................................................................................................................ 97

9
Turn On/Off Bluetooth .............................................................................................................. 97
Change Bluetooth Device Name .............................................................................................. 98
Pair with a Bluetooth Device .................................................................................................... 98
Unpair a Bluetooth Device ....................................................................................................... 99
Bluetooth Settings Shortcut ...................................................................................................... 99
EHS Headset................................................................................................................................ 100
USB Headset................................................................................................................................ 101
USB ............................................................................................................................................. 103
SD Card ....................................................................................................................................... 104
Compatibility Headset List ............................................................................................................ 105

10
Document Purpose
This document describes how to configure the ITX-3370 via phone's LCD menu and Web GUI menu to fully
manipulate phone's features. To learn advanced functions of ITX-3370, please refer to "IP Phone GT890
Administration Guide".
This guide covers following topics:
 Product Overview
 Getting Started
 Getting to Know ITX-3370
 Make Phone Calls
 Contacts
 Harassment Interception
 Call History
 File Manager
 Camera
 Browser
 Connect to Network and Devices

11
Product Overview
Model Line Up of GT890 Series
Table 1: GT890 Model Line Up
Model Name Description
ITX-3370-1(BK)TEL Standard SIP Video Terminal (Black) for North America
ITX-3370-1W(BK)TEL Standard SIP Video Terminal (Black) for Global
Feature Highlights
The following tables contain the major features of the ITX-3370.
Table 2: ITX-3370 Features in a Glance
Supporting Communication Servers
The following communication servers support ITX-3370.
Table 3: ITX-3370 Supporting Communication Servers
Communication Server Name
1
UNIVERGE 3C
ITX-3370
 16 lines with up to 16 SIP accounts, up to 7-way audio conference
and 3-way 720p 30fps HD video conference, phonebook with up to
1000 contacts, call history with up to 1000 records.
 Dual switched 10/100/1000Mbps network ports, Dual-band 2.4GHz &
5GHz Wi-Fi (802.11a/b/g/n), PoE/PoE+, Bluetooth 4.0+EDR, USB,
SD, HDMI, EHS with Plantronics headsets support.
 7" (1024x600) capacitive (5 points) touch screen TFT LCD, mega
pixel CMOS sensor camera with privacy shutter.
 HD wideband audio, full-duplex hands-free speakerphone with HD
acoustic chamber, advanced acoustic echo cancellation and excellent
double-talk performance.
 Runs the Android™ Operating System 7.0.

12
ITX-3370 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the phone ITX-3370.
Table 4: ITX-3370 Technical Specifications
Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,
802.1X, TLS, SRTP, OpenVPN®.
Network Interfaces Dual switched 10/ 100/ 1000 Mbps ports with integrated PoE/PoE+.
Graphic Display 7" 1024x600 capacitive touch screen (5 points) TFT LCD.
Camera Tiltable mega-pixel CMOS camera with privacy shutter, 720P@30fps.
Bluetooth Bluetooth 4.0+EDR.
Wi-Fi Dual-band 2.4 & 5GHz with 802.11 a/b/g/n.
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo headset
with microphone, USB port, SD, HDMI-out (1.4 up to 720p30fps).
Feature Keys 2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME,
MENU, and BACK.
Voice Codec G.711µ/a, G.722 (wide-band), G.729A in-band and out-of-band DTMF (In audio,
RFC2833, SIP INFO).
Video Codec and
Capabilities
H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up
to 2Mbps, 3-way video conference (720p@30fps), anti-flickering, auto focus and
auto exposure.
Telephony Features Hold, transfer, forward (unconditional/no-answer/busy), 7-way audio
conference(including the host), virtual MPK, downloadable contacts (XML, up to
1000 items), call record, call log (up to 1000 records), call waiting, auto answer,
click-to-dial, flexible dial plan, personalized music ringtones and music on hold,
server redundancy & fail-over.
Sample Applications Local apps: Contacts, Call History, File Manager, MPK, Settings, Browser,
Voicemail, Clock, Recorder, etc.
Applications
Deployment
Allow Android 7.0 compliant applications to be developed, downloaded and run in
the embedded device with provisioning control.
HD Audio HD handset and speakerphone with support for wideband audio.
Base Stand Stand with multiple adjustable angles. Wall mountable.
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS.

13
Security User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1X media
access control.
Multi-
language
System English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified and traditional Chinese, Korean, Japanese, Arabic, Dutch, Norwegian,
Danish, Swedish, Greek, Turkish, Romanian, Polish, Catalan, Hebrew, Ukrainian.
Dialer English, German, Italian, French, Spanish, Portuguese, Russian, simplified and
traditional Chinese, Korean, Japanese, Arabic, Dutch, Swedish, Turkish, Polish,
Hebrew, Ukrainian.
Keyboard
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified Chinese, Arabic, Dutch, Norwegian, Danish, Swedish, Greek, Turkish,
Romanian, Polish, Hebrew, Ukrainian.
Web GUI English, simplified Chinese.
Upgrade/ Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS server or local HTTP upload, mass
provisioning using AES encrypted XML configuration file.
Power and Green
Energy Efficiency
Integrated PoE* 802.3af Class 3, POE+ 802.3at Class 4
*When using with USB devices, must use PSU or PoE+ to power up phone. For other uses, PoE is
enough.
Universal power adapter NOT included: Input 12VDC, 1.5A (18W), Center +
Physical Dimension: 252mm (W) x 211mm (L) x 84mm (H)
Product weight: 1.17kg
Package weight: 1.73kg
Temperature and
Humidity
Operation: 0oC to 40oC
Storage: -10oC to 60oC
Humidity: 10% to 90% Non-condensing
Package Content ITX-3370 phone, handset with cord, screen cleaning cloth, Wall mount, DoC
Leaflet, EULA.
Compliance FCC: Part 15 (CFR 47) Class B; Part68 (HAC)
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268

14
Getting Started
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the ITX-3370.
Equipment Packaging
Table 5: Equipment Packaging
Note:
Check the package before installation. If you find anything missing, contact your system administrator.
ITX-3370
 1x Main Case.
 1x Handset.
 1x Phone Cord.
 1x Wall Mount.
 1x Screen Cleaning Cloth.
 1x DoC Leaflet.
 1x EULA.
Figure 1: ITX-3370 Package Content

15
Description of the ITX-3370
Front View
Figure 2: ITX-3370 Front View
Table 6: ITX-3370 Front View
Item Name Description
1 Front Camera
Mega pixel front camera. The angle can be adjusted, and the
camera can be blocked by scrolling up/down the wheel on the back
of the camera.
2 MWI LED Indicator To indicate message status, call status and phone's system status
using the LED indicator.
3 LCD 7" (1024x600) capacitive (5 points) touch screen.
4 Back Tap to go back to the previous menu.
5 Menu
Press MENU key to access phone’s display settings, edit widgets
and thread manager. Or press and hold on the MENU key for 2
seconds to enter managing application interface directly.
6 Home Tap to go back to Home screen; or touch and press for about 2
seconds to take a screenshot of phone’s screen.
7 Volume Up Tap to turn up the call volume and media volume.
8 Volume Down Tap to turn down the call volume and media volume.
9 Handset Off hook to use handset as the audio channel for calls and media.
3
1
2
5
4
7
6
8
9

16
Back View
Figure 3: ITX-3370 Back View
Table 7: ITX-3370 Back View
Item Name Description
1 Camera Adjusting Wheel Scroll up/down to adjust the camera angle.
2 Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk.
3 Handset Port RJ9 handset connector port.
4 Headset Port RJ9 headset connector port (supporting EHS with
Plantronics headset).
5 LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet.
PoE/PoE+ is supported.
6 PC Port 10/100/1000Mbps RJ-45 port connecting to PC.
7 Power Jack 12V DC Power connector port.
8 Side Connectors Cover Open the cover for USB port, SD card slot, 3.5mm headset
port and mini HDMI port.
1
2
8
34 5 6 7

17
Side View
Figure 4: ITX-3370 Side View
Table 8: ITX-3370 Side View
Item Name Description
1 HDMI Port Connect display device to the HDMI port via HDMI cable.
2 SD Card Port Connect SD storage device to the SD Card Slot.
3 3.5mm Headset Port Connect 3.5mm headset.
4 USB Port
USB devices can be connected via the USB port. For example,
connect a USB flash drive to save captured pictures or connect a
device using a USB cable to charge the device.
1
2
3
4

18
Connecting and Setting Up the ITX-3370
The ITX-3370 can be installed using the built-in stand or attached on the wall using the slots for wall
mounting.
Figure 5: Built in Stand and Mounting Slots on ITX-3370
Figure 6: ITX-3370 Back / Side View
Using the Phone Stand
The ITX-3370 has a built-in phone stand. To set up the ITX-3370 as your desk phone, follow the steps
below:
1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a PoE Switch or a router (LAN side (PoE) of
the router) using the Ethernet cable.
The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up.
4. Using the web configuration interface or from the menu of the touch screen, you can further configure
network connection using static IP, DHCP etc.
Using the Slots for Wall Mounting
1. Attach the wall mount to the slots on the back of the phone;

19
2. Pull out the tab from the handset cradle (see figure below);
3. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
Figure 7: Tab on the Handset Cradle
4. Connect the handset and main phone case with the phone cord;
5. Connect the LAN port of the phone to the RJ-45 socket of a PoE Switch or a router (LAN side (PoE)
of the router) using the Ethernet cable.
The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up;
6. Attach the phone to the wall via the wall mount hole. Refer the specification of screws;
Figure 8: Wall mount screw
7. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP etc.
Specification of screws for wall mount