NEC Univerge UM8000 User manual

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Service: 604 -856- 9155
Email: [email protected]
Initializing Your Voicemail:
1. Press VMsg key (on display)
2. Enter default security code: [as previously provided by NATG] then follow prompts:
a. Record your name for the company directory (only your first and last name. ex: Bob Smith)
b. Spell the first three letters of your name (ex: Bob would be 262 on the number pad)
c. Would you like to be listed in the company directory?
Press 1for Yes or 2for NO
d. Record your personal greeting (example below)
e. Enter a new security code
Note:Password must be between 4 to 10 digits. DO NOT use simple codes such as
1234, 1111, 2580 etc..
3. At the end of setup, the system will ask you if you’re satisfied with all of your setting, press 1 for yes
otherwise you’ll need to start over from the beginning.
Example Script:
“You have reached the voicemail of . Please leave a detailed message and I will
return your call as soon as possible. If you’d like to be redirected to reception, press 0. Thank you.”
Listening to Voicemails Using Soft Keys
1. Press VMsg key (on display), enter security code
2. Press New or Old soft key (on display)
3. While the message is playing press:
a. Arch to Save
b. Del to Delete
c. Rew to rewind 5 seconds
d. More takes you to the next page of options:
e. Redir to Redirect the message to another mailbox
Listen to Voicemail Using the Dial Pad
1. Press VMsg key (on display), enter security code
2. Follow Prompts or choose from the following:
a. To Play New Messages Press 4
b. To Leave a Message Press 5
c. To Review old Messages Press 6
d. To Access Set up Options Press 7
WHILE the Message is Playing AFTER Listening to a Message
a. Reply Press 34
b. Check Next MSG Press 35
c. Delete Press 36
d. Archive (Save) Press 37
e. Date/Time Press 38
f. Save As New Press 30
g. Repeat Message Press 3#
a. To Reply Press 4
b. Check Next MSG Press 5
c. Delete Press 6
d. Archive (Save) Press 7
e. Date/Time Press 8
f. Save As New Press 0
g. Repeat Message Press #

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Service: 604 -856- 9155
Email: [email protected]
Changing your Greeting:
1. Press VMsg key (on display), enter security code
2. Press More soft key (of display), Press Setup soft key, Press Greet, Press Curr
3. Follow prompts (NOTE: Press *when done recording)
Switching to your Alternate Greeting:
1. Press VMsg key (on display), enter security code
2. Press More soft key (of display), Press Setup soft key, Press Greet, Press Swtch
3. Follow prompts (NOTE: Press *when done recording)
Changing your Recorded Name:
1. Press VMsg key (on display), enter security code
2. Press More soft key (of display), Press Setup soft key, Press Pers, Press More OR >>>>,Press RcNam
3. Follow prompts (Note: Press *when done recording)
Changing your Spelled Name:
1. Press VMsg key (on display), enter security code
2. Press More soft key (of display), Press Setup soft key, Press Pers, Press Spell
3. Follow prompts
Changing Your Security Code:
1. Press VMsg key (on display), enter security code
2. Press More soft key (of display), Press Setup soft key, Press Pers, Press Code
3. Follow prompts
Accessing Your Voicemail From Outside:
1. Call the main number (or your Direct Line if applicable)
2. When auto attendant greeting begins:
3. Enter 9 + your local (ex 105, 128) Enter your security code
4. Press 4to listen to NEW messages or 6 for old messages
5. The system will then tell you “You have ___ messages, would you like to hear them?” Press 1 for Yes,
or 2 for No
Changing Your Greeting From Off Site
1. Call the main number (or your Direct Line if applicable)
2. When the voicemail answers:
3. Enter 9 + Your Extension, Enter your security code
4. Press 7 for Setup
5. Press 4 for Greeting
6. Press 6for Standard greeting (or 7for Alternate)
7. Press 1to record
8. Press *when done recording