Oce Arizona 365 GT User manual

Operation guide
Océ Arizona 365 GT
User Manual

Copyright
Copyright
Copyright 2018, 2019 Océ.
Illustrations and specifications do not necessarily apply to products and services offered in each
local market. No part of this publication may be reproduced, copied, adapted or transmitted,
transcribed, stored in a retrieval system, or translated into any language or computer language in
any form or by any means, electronic, mechanical, optical, chemical, manual, or otherwise,
without the prior written permission of Océ.
OCÉ MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THE CONTENTS OF THIS
PUBLICATION, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING
WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. OCÉ SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION.
Océ reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation to notify any person of such revision or changes.
Language
Original instructions that are in American English.
Edition 2019-09 (Revision 301024380) US

Contents
Chapter 1
Introduction.........................................................................................................................7
Preface...............................................................................................................................................................8
Product Compliance.........................................................................................................................................9
Chapter 2
Product Overview............................................................................................................. 11
Printer Specifications..................................................................................................................................... 12
Chapter 3
Safety Information............................................................................................................13
Safety and Environment Information........................................................................................................... 14
Flush................................................................................................................................................................ 24
UV Curing System .........................................................................................................................................25
Safety Interlock System................................................................................................................................. 26
Safety Awareness...........................................................................................................................................27
Roll Media Safety Awareness........................................................................................................................36
Chapter 4
How to Navigate the User Interface............................................................................... 39
Operator Interface Hardware.........................................................................................................................40
Printer Interface Software..............................................................................................................................42
Print Job Control Module.............................................................................................................................. 44
Periodic Maintenance.....................................................................................................................................51
Counters Module............................................................................................................................................53
Settings Module............................................................................................................................................. 54
Tools and Utilities Module.............................................................................................................................57
Installation and Upgrade Module................................................................................................................. 60
Chapter 5
How to Operate Your Océ Arizona Printer.....................................................................61
Training Requirements.................................................................................................................................. 62
Printing a Job..................................................................................................................................................63
How to Manage Printer Operations.............................................................................................................. 65
Daily Start-up and Shut-down - Start-up Procedure.............................................................................65
How to Power ON and Off............................................................................................................................. 66
How to Power Off.....................................................................................................................................66
How to Prepare the Printer for Idle Periods...........................................................................................68
How to Lock Out the Power Switch........................................................................................................69
How to Manage the Media Vacuum............................................................................................................. 70
The Media Vacuum System.................................................................................................................... 70
Common Custom Vacuum Zones...........................................................................................................72
How to Manage Media...................................................................................................................................74
How to Handle Media.............................................................................................................................. 74
Chapter 6
How to Operate the Roll Media Option..........................................................................77
Contents
3

Roll Media Option Hardware.........................................................................................................................78
Roll Media Option Specifications..................................................................................................................80
Foot Pedal Switch Functions......................................................................................................................... 82
Roll Media Manager.......................................................................................................................................83
How to Load Media........................................................................................................................................ 85
Load an Empty Core and Install in the Take-up Position......................................................................87
Loading the Media - Standard Method.................................................................................................. 89
Loading the Media - Alternate Method ................................................................................................. 92
How to Unload and Remove Media..............................................................................................................94
How to Unload and Cut Media - B: Cut the Media ............................................................................... 95
How to Unload and Cut Media - C: Remove Media from the Take-up Shaft in Printer or
Remove Take-up Shaft............................................................................................................................ 96
How to Unload and Cut Media - D: Remove the Supply Shaft From the Printer................................97
How to Unload and Cut Media - E: Remove Media Roll Or Empty Core From the Media Shaft ......98
How to Set Up a Roll Media Job...................................................................................................................99
Set a Hold on a Roll Job..........................................................................................................................99
How to Print on Roll Media .........................................................................................................................101
How to Determine the Media Advance Correction Factor........................................................................ 104
How to Use Media Edge Protectors............................................................................................................ 106
Chapter 7
How to Use the Static Suppression Upgrade Kit........................................................ 109
Reduce Static with the Static Suppression Option....................................................................................110
How to Change the Height of the Bar...................................................................................................111
Chapter 8
How to Work With White Ink.........................................................................................113
Operator Guidelines for White Ink.............................................................................................................. 114
White Ink Workflow Overview.....................................................................................................................115
How to Configure ProductionHouse for White Ink.................................................................................... 118
White Ink Quick Start....................................................................................................................................120
How to Prepare White Ink Print Jobs..........................................................................................................122
How to Create a White Flood Fill Layer................................................................................................122
How to Create Spot Data with the Spot Layer Tool - How to Use the Spot Layer Tool...................124
How to Create Spot Data with the Spot Layer Tool - How to Access the Spot Layer Tool....... 126
How to Create Spot Data in Photoshop............................................................................................... 128
How to Prepare Spot Data in Adobe Illustrator...................................................................................131
How to Overprint Spot Data in Illustrator......................................................................................133
How to Place Raster Images in Illustrator .....................................................................................136
How to Create a Spot Channel Path in Illustrator......................................................................... 137
How to Set Up a File for Preflight's Spot Layer Tool....................................................................139
How to Name Your Spot Data in Illustrator...................................................................................140
How to Print With White Ink........................................................................................................................ 142
How to Use Media Models....................................................................................................................142
How to Create a Media Model for White Ink........................................................................................149
How to Configure Layers and Print Order..................................................................................... 152
Configure White Flood Layers........................................................................................................156
How to Set Ink Restrictions.............................................................................................................157
Calibration and Linearization..........................................................................................................158
How to Set Ink Limits...................................................................................................................... 159
How to Create a Media for White Ink Print Jobs - ICC..................................................................160
How to Use the Media You Created...............................................................................................161
How to Create and Use Quick Sets.......................................................................................................162
Chapter 9
Ink System Management...............................................................................................165
Arizona Printer Inks...................................................................................................................................... 166
Change Ink Bags...........................................................................................................................................169
Contents
4

Chapter 10
Error Handling and Troubleshooting............................................................................ 171
Troubleshooting Overview..........................................................................................................................172
Chapter 11
Printer Maintenance....................................................................................................... 175
Maintenance Guidelines.............................................................................................................................. 176
Maintenance Procedures............................................................................................................................. 178
Clean Carriage Underside..................................................................................................................... 178
Printhead Maintenance..........................................................................................................................180
How to Print and Evaluate a Nozzle Check....................................................................................183
Printhead Maintenance - Maintenance for Select Printheads......................................................185
Swab Printheads.................................................................................................................................... 186
How to Clean the UV Lamp Filter......................................................................................................... 189
How to Remove Ink from the Table......................................................................................................191
Empty Ink Waste Trays..........................................................................................................................193
Fill the Coolant Reservoir ..................................................................................................................... 195
Replace the Spit Catcher Foam Pad..................................................................................................... 197
Clean Gantry Rails..................................................................................................................................199
How to Change Ink Filters - How to Change an Ink Filter .................................................................. 201
How to Change Ink Filters - How to Bleed an Ink Filter ............................................................... 204
How to Change Ink Filters - Final Steps.........................................................................................206
How to Change a UV Lamp Bulb.......................................................................................................... 207
How to Remove the UV Lamp Bulb .............................................................................................. 209
How to Replace the Lamp Bulb...................................................................................................... 211
How to Replace the Lamp Housing................................................................................................212
How to Maintain White Ink....................................................................................................................213
Roll Media Option Maintenance..................................................................................................................214
RMO Maintenance Guidelines.............................................................................................................. 214
How to Clean the Rubber Capstan........................................................................................................215
How to Remove Stains (coffee, tea, soda pop, etc.).....................................................................216
How to Remove Uncured Ink on the Capstan............................................................................... 217
Chapter 12
Regulation Notices......................................................................................................... 221
Appendix A
Application Information................................................................................................. 227
Application Resources on our website....................................................................................................... 228
Index.................................................................................................................................231
Contents
5

Contents
6

Chapter 1
Introduction

Preface
Introduction
This manual provides the operator with information about the Océ Arizona® 365 GT UV flatbed
inkjet printers. This manual uses the term Océ Arizona 365 GT to refer to the printers. The manual
orients you to the many features and procedures that allow you to print professional quality
images on various media with the printer.
Language Support
The printer's user interface software supports the English and Chinese languages. To select your
preferred language and other setup information, refer to the Settings Module in Chapter 4.
Printers are shipped with a printed copy of the US English version. You can download a PDF file
of the manual in Chinese from the Customer Support web site: http://downloads.oce.com or
http://www.dgs.oce.com.
Océ on the Internet
For further information on documentation and support for your printer or for information on
other Océ products, please visit our websites: http://downloads.oce.com or https://dgs.oce.com.
Customer Service
If your printer malfunctions and you are unable to resolve the problem, field service technicians
can be dispatched to your site to conduct repairs. Service visits are paid for by the customer,
either under a maintenance agreement, by purchase order or prepayment. Time and material
rates are charged for any service not covered under a maintenance agreement. Before calling to
report a problem, gather as much information about the problem as possible and have it ready to
provide to your customer care center. The more information you can provide initially, the more
quickly the problem can be corrected.
Responsibilities of the Operator
The printer operator must be properly trained. Océ provides training for the operator in the use of
the printer hardware and software at the time of installation. It is the customer's responsibility to
ensure that only properly trained personnel operate the printer. Operators must be fully versed in
the operation of ONYX® ProductionHouse or THRIVE. For any operator unfamiliar with these
applications, ONYX training is required. Training courses are available; contact your local Océ
representative.
The operator or other trained personnel are expected to handle all user maintenance as detailed
in the User Manual, and also replacement of consumable parts (except print heads).
Responsibilities of the Service Technician
Field service technicians must have Océ service training. The service technician is responsible for
all repairs, upgrading and modification requested by the customer or mandated by the Océ
Service and Support Group. The service technician who installs the printer will also provide
training for the operator that covers all of the basic skills required to operate the printer. Service
personnel are furnished with proper tools for the installation and maintenance of the printer. In
addition to the tools and custom kits, each engineer will have basic tools for proper maintenance
and servicing.
Preface
8Chapter 1 - Introduction

Product Compliance
CE Declaration of Conformity
___________________________________
Product Compliance
Chapter 1 - Introduction 9

Marking Declaration Table China Pollution Act
Toxic and Hazardous Substances or Elements in the Product
Part Name Lead (Pb) Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CrVI)
Polybromi‐
ated bi‐
phenyls
(PBB)
Polybromi‐
nated dipe‐
nylether
(PBDE)
Curing Lamp
UV
0 X 0 0 0 0
Inkjet Heads X 0 0 0 0 0
O: indicates that the content of the toxic and hazardous substance in all the homogeneous
materials of the part is below the concentration limit requirement as described in GB/T26572.
X: indicates that the content of the toxic and hazardous substance in at least one homogeneous
material of the part exceeds the concentration limit requirement as described in GB/T26572.
Product Compliance
10 Chapter 1 - Introduction

Chapter 2
Product Overview

Printer Specifications
Introduction
The Océ Arizona 365 GT is a flatbed inkjet printer capable of producing large format images on
various rigid and flexible media. The printers consist of a flatbed vacuum table and moving
gantry. Media is held flat and stationary on the vacuum table during printing. The gantry contains
a carriage that sweeps across the table as the gantry moves in steps along the length of the table
to print an image on the media. A Roll Media Option is available to facilitate printing on roll
media.
Printer Specifications
The printer must be operated in accordance with the environmental conditions specified in the
Océ Arizona Series Site Preparation Guide. Also note that there are many safety requirements
and precautions indicated in this document. Be sure to read all of the safety sections before using
your printer.
NOTE
All specifications in this document are subject to change without notice. While due caution has
been exercised in the production of this document possible errors and omissions are
unintentional.
Feature Specification
Printing Technology Piezoelectric inkjet using Océ VariaDot™ technology:
UV Ink Standard: CMYK or Optional: White.
Maximum Media Size 365 GT: 2.5m (98.4") x 1.25m (49.2")
Media Thickness Maximum: 48mm (1.890")
Maximum Print Size 365 GT: 2.51m (98.8") x 1.26m (49.6")
Media Weight Maximum: 34 kg/m² (7 lbs/ft²)
Nozzle Drop Volume: Variable droplet sizes from 6 to 42 picolitres
User Interface LCD flat-panel monitor and mouse on a user-positioned podium.
Curing System UV curing lamps with variable power settings.
Power Requirements
Voltage:
(Rated Current: 16A)
208 through 240VAC ±10% 60Hz Single Phase
200 through 240VAC ±10% 50Hz Single Phase
365 GT: 2 AC lines -16A Inlet 1 and 8A Inlet 2
Recommended Circuit Breaker:
North America 20A, European Union 16A.
BTU Output 10,000 BTU (2950 watts) under continuous operation.
Hardware Interface USB, Ethernet TCP/IP, 100 base-T (or Gigabyte, if supported by the
local network).
Image Processing Soft-
ware
ONYX® THRIVE (preferred) or ProductionHouse Océ Edition version
X11 or greater for maximum speed and productivity. The drivers for
your printer are included in the ProductionHouse Océ edition.
(ONYX® PosterShop is not recommended as the drivers are not in-
cluded).
Printer Specifications
12 Chapter 2 - Product Overview

Chapter 3
Safety Information

Safety and Environment Information
Important Safety and Environment User Information
Before using Your printing system, make sure that it is properly installed and that You have read
and understand the User Documentation in order to operate the system safely and in accordance
with its functional offerings. When using Your machine make sure to always comply with the
User Documentation.
Warning and caution indicators
In order to warn and make aware all persons operating the machine of possible risks, dangers
and/or hazards, safety warning labels have been applied where required. For safe operation it is
important to understand the meaning of any label. Make sure you read and understand all label
descriptions before you start operating the machine.
In order to avoid potential hazards, make sure that preventive and remedial maintenance is
executed by qualified and trained service technicians.
Disclaimer:
OCE MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THE CONTENT OF THIS
DOCUMENTATION AND ITS COMPLETENESS, EITHER EXPRESS OR IMPLIED, EXCEPT AS
PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OF USE OR
NON-INFRINGEMENT. OCÉ SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM
THE USE OF THIS DOCUMENTATION.
While every precaution has been taken in the preparation of this documentation Océ assumes no
responsibility for errors or omissions contained herein. Océ reserves the right to revise this
documentation and to make changes from time to time.
Notes
• In some regions where this product is sold the following commercial product name(s) may be
registered as model number(s).
Commercial product name model number
Océ Arizona 365 GT HYB182
• Depending on the context, the terms “system”, “machine”, and “equipment” used in the User
Documentation mean the Océ printing system for which this User Documentation shall apply.
• Some consumables and materials designated to be used by this machine are accompanied
with Safety Data Sheets. Please refer to the corresponding Safety Data Sheets for specific
Safety and Environment Information and operating instructions. You may download the actual
Safety Data Sheets from the support site of your product at
"http://downloads.oce.com/" .
• The machine bears the CE-mark to show conformance with applicable legal requirements. The
relevant CE Declaration of Conformity is part of the User Documentation. You may also
download it from the support site of your product at "http://downloads.oce.com/" .
Océ shall not be liable for damages from:
• Failure to comply with the User Documentation;
• Work performed incorrectly on the machine;
• Unauthorized modifications.
Safety and Environment Information
14 Chapter 3 - Safety Information

The following indicators are used in the User Documentation to identify and categorize the level
of the seriousness of hazard:
Symbol Type Description
WARNING Indicates a warning concerning operations that may lead to
injury or even death to persons if not performed correctly. To
use the machine safely, always pay attention to these warn-
ings.
CAUTION Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
IMPORTANT Indicates operational requirements and restrictions. Be sure
to read these items carefully to operate the machine correct-
ly, and avoid damage to the machine or property.
PROHIBITED Indicates an operation that must not be performed. Read
these items carefully, and make sure not to perform the de-
scribed operations.
NOTE Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Personal protection symbols
Symbol Type Description
Eye protection Use the mentioned type of eye protection when you perform
this task or action.
Hand protection Wear the mentioned type of gloves when you perform this
task or action.
Instruction man‐
ual/booklet
Read the user documentation before you perform this task or
action.
The following labels are used in the machine to identify and categorize the level of the
seriousness of hazard:
Label Type Description
WARNING General warning sign.
WARNING Risk of electric shock.
Hazardous electrical parts inside. Do not remove cover.
CAUTION Hot part or hot surface.
Risk of burned fingers when handling the parts, do not touch. 4
Safety and Environment Information
Chapter 3 - Safety Information 15

Label Type Description
CAUTION Crushing of hands.
WARNING Shock hazard.
Disconnect all power sources before servicing.
For authorized service personnel only.
WARNING High touch current.
Risk of electrical shock
Connect to earth before connecting the power supply.
Refer to installation instructions, before operating the equip-
ment.
WARNING Protective Earth (PE) terminal which is intended for connec-
tion to an external conductor for protection against an electric
shock in case of a fault, or the terminal of a protective earth
(ground) electrode.
WARNING Electricity: Main connection for protective earth.
WARNING Electricity: Main switch of the equipment.
Label Type Description
PROHIBITED Do not walk or stand here.
Label Type Description
Optical radiation emission
Category 2
(EN 12198)
WARNING 1. Warning: Hot surface.
Take care to avoid contact with a hot surface.
2. Warning: Optical radiation.
Take care to avoid injury to eyes and skin when in
the vicinity of optical radiation. Take precautionary
actions as described in this document.
3. Warning: Electricity.
Hazardous electrical voltage inside. Do not remove
cover.
Translation: Optical radiation emission Category 2
1
WARNING General warning.
Moving gantry. Stay clear.
4
Safety and Environment Information
16 Chapter 3 - Safety Information

Label Type Description
1
CAUTION Warning: Optical radiation.
Read the user documentation before you perform this
task or action.
Translation: Avoid looking directly at lamps. Optical radi-
ation according EN 12198 Category 2. Special restric-
tions and protective measures are essential when the
machine is used in the workplace. Wear eye-wear,
gloves and long sleeves when using this printer.
The type of eye protection and gloves are prescribed in
this document.
Persons for Machinery Directive
•Instructed person
This User Documentation describes safeguards for the protection of an instructed person.
Instructed person is a term applied to persons who have been instructed and trained by a
skilled person, or who are supervised by a skilled person, to identify energy sources that may
cause pain and to take precautions to avoid unintentional contact with or exposure to those
energy sources.
Power source
WARNING
• Put the power plug directly into a power outlet that has the same configuration as the plug.
The use of an adapter can result in an inadequate power supply. If a proper power outlet is
not available, ask a qualified electrician to carry out the installation.
• This machine has two power inlets. Do not insert both power cables in one phase group.
IMPORTANT
• Consult your authorized service representative before you connect other equipment to the
same power outlet.
• Do not connect the machine to a mains voltage or frequency which differs from the value
stated on the power marking label.
NOTE
• When a connection to a different mains voltage is required, contact your authorized service
representative.
Safety and Environment Information
Chapter 3 - Safety Information 17

Power cord
WARNING
• Do not scratch, abrade, heat, twist, bend, or place a heavy object on the power cord or cause
any other damage to it. The use of a damaged power cord (e.g. exposed core wire or broken
wire) could result in an electrical shock, fire or malfunction of the machine. When you find
any of these conditions, immediately turn OFF the power switch and unplug the power cord
from the power outlet. Then call your authorized service representative.
• Do not use a multiple outlet adapter or an extension lead. Contact your authorized service
representative if an extension lead is required. The use of an extension cord may result in fire
or electrical shock.
• Do not use an extension cord to connect the machine.
• Do not use any power cord other than the one provided. Never use the power cord with any
other electrical device.
• Use only a power cord that is fitted with a protective earth conductor.
• Do not route the power cords in such a way that they can be stepped on or tripped over.
Power plug
WARNING
• If the machine is connected via a wall socket, place the machine close to a wall socket that is
easily accessible. The power plug serves as a disconnecting device.
Grounding
WARNING
• Connect the power cord to a power outlet that is equipped with a protective earthing (PE)
terminal.
• This equipment is not designed for connection to an IT power system. An IT power system is
a voltage network in which the neutral wire is not connected to earth.
Network cable
WARNING
• Only use a screened network cable to connect the machine to the network.
Safety and Environment Information
18 Chapter 3 - Safety Information

Installation
WARNING
• The machine may only be transported, assembled, installed and repaired by an authorized
service representative.
• The installation of accessories and options not permitted for the machines may constitute a
violation of the Safety Regulations and Directives, and may also damage the machine.
• Consult your authorized service representative for details on which accessories and options
are permitted for the machine.
• Only connect products which meet the national and international product safety and radio
frequency interference standards.
• Only use cables as specified by the manufacturer.
• Place the machine on a horizontally level surface of sufficient support.
• Do not place the machine in a location that is subject to vibrations and shocks.
• Do not use flammable sprays, liquids or gases near the product this can cause fire.
Space requirements and operation precautions
WARNING
• Do not place the machine in rooms which are too small and insufficiently ventilated. See the
Product Safety Data Sheet of the machine for the ventilation requirements.
IMPORTANT
• Do not obstruct the operating and service clearance areas in any way.
Operation
WARNING
• Do not lean, lie or stand on any part of the machine, including parts that can be pulled
outwards (e.g. media drawers).
• Read the User Documentation carefully before operating the machine. If you do not
understand something in the User Documentation, please contact your authorized service
representative.
• Before you start to work with the machine, familiarize yourself with the locations and
operation of the emergency stop switches.
• Do not work with unprotected long hair or with loosely hanging items of clothing (e.g. ties,
sleeves, and scarves) and jewelry such as necklaces, bracelets and rings. These can catch
drive mechanisms or moving parts of the machine and cause injury.
• Make sure that no objects (e.g. jewelry chains, paper clips, coins) or liquids get into the
interior of the machine. Do not place containers with fluid (e.g. drinking bottles, glasses, cups
or vases) on top or in the immediate vicinity of the machine.
• If you operate the machine remotely, make sure that nobody is working on the machine.
• Disconnecting the product from the mains-supply network (unplug, power-switch) might
result in system-damage.
Safety and Environment Information
Chapter 3 - Safety Information 19

CAUTION
• This equipment is not suitable for use in locations where children are likely to be present.
• The printing system may not be operated by persons under the influence of alcohol or drugs,
or by persons taking certain types of medication, such as psychotropic drugs.
Disassemble and modification
WARNING
• Do not remove covers and panels that are fixed to the machine. Some machines have an
electrical component or a laser beam source inside that could cause an electrical shock or
injuries.
• Do not modify the machine, because this can cause a fire, an electrical shock, a malfunction
or injuries.
• Do not carry out maintenance activities on other components and maintenance materials
than the components and materials that are mentioned in the User Documentation.
• Only instructed and/or skilled persons are allowed to maintain the machine, to avoid any risk
and/or jeopardize given warranties.
• Do not bridge or disable any safety interlock devices.
CAUTION
• Do not open any door when the machine is starting up or running, unless the control panel
displays a message that asks you to open one or more doors.
• Do not bridge any circuit breakers or fuses.
Repair
CAUTION
• Do not open the service areas. Opening a service area without authorization and improperly
effected repairs may put operators at considerable risk.
• Repairs to the machine must only be carried out by authorized service representatives.
Access to locked areas and areas that can only be opened with special tools is reserved for
authorized service representatives.
Moving the machine
WARNING
• Make sure that if the machine has to be moved, this is done by properly skilled person(s)
who have received adequate instructions.
Safety and Environment Information
20 Chapter 3 - Safety Information