Rath SmartRescue 5 User manual

N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 262-246-4828 (fax)
www.rathmicrotech.com www.area-of-refuge.com
RP8500510
Ver. 1
12/17
Made in the USA
3 Year Warranty
SmartRescue 5 & 10
Installation & Operations Manual

Thank you for purchasing Rath’s SmartRescue. We are the largest Emergency Phone Manufacturer
in North America and have been in business for over 35 years.
We take great pride in our products, service, and support. Our Emergency Phones are of the highest
quality. Our experienced customer support teams are remotely available to assist with site preparation,
installation, and maintenance. It is our sincere hope that your experience with us has and will continue to
surpass
your expectations.
Thank you for your business,
Tom Touchett
President Table of Contents
Pre-Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . Page 3
Installation Steps 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 3
Wiring SmartRescue to 120V Power Source. . . . . . . . . . . . .Page 4
Wiring Emergency Phones to SmartRescue. . . . . . . . . . . . .Page 5
Programming Options for SmartRescue. . . . . . . . . . . . . . . .Page 6
Powering Emergency Phones. . . . . . . . . . . . . . . . . . . . . . . . Page 7
Programming Options for Phones. . . . . . . . . . . . . . . . . . . . .Page 8
Operations/Testing System. . . . . . . . . . . . . . . . . . . . . . . . . . Page 9
Additional Features
System Supervision - Area of Refuge. . . . . . . . . . . . . . . . . .Page 10
Phone Line Supervision - Elevator Industry. . . . . . . . . . . . .Page 11
Submaster Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 12
SmartRescue System Activation Relay. . . . . . . . . . . . . . . . .Page 13
Programming SmartRescue back to Default. . . . . . . . . . . . Page 13
Programming Phones in Consolidator Mode. . . . . . . . . . . .Page 13
Adjusting Volume on SmartPhones. . . . . . . . . . . . . . . . . . . Page 14
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 262-246-4828 (fax)
www.rathmicrotech.com www.area-of-refuge.com

Battery Backup
Connection
SmartRescue 5 & 10
Page 3
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 262-246-4828 (fax)
www.rathmicrotech.com www.area-of-refuge.com
• 120V power
• Determine Communication:
 •DedicatedanalogphonelinefromPOTS,PBX,orCentralO󰀩ce
• VoIP - requires use of Rath Model 2100-VoIP to connect SmartRescue to VoIP phone system
 •InternalIntercom(noo󰀨sitecalling)-requiresRathModel2100-Linesim
• Digital or Cellular connect - Call Rath 800-451-1460
• Twisted, shielded 22 or 24 AWG wire cabling to connect each Emergency Phone to the SmartRescue
Base Station
• Use 24V 18/2 wire if remote powering the Emergency Phones
Pre-Installation Requirements
Step 1
Remove the front cover from the SmartRescue
and mount the SmartRescue back box to the wall
usingsuitablemountingscrews(notincluded).
Step 2
Punch out the conduit knockouts for the analog
phone line and phone cabling runs.
Step 3
Connect an analog phone line to the outside
phone line (Diagram A)
Step 4
Connect the backup battery cable to the battery
terminal(batteryincluded).(Diagram A)
Note: If using 2300 Submaster see page 12.
Installation Steps
DIAGRAM A
Outside Phone
Line

Page 4
Wiring the SmartRescue
•Connectthehotwireofthe120vactotheLscrew
• Connect the neutral wire of the 120vac to the N screw
• Connect the ground wire of the 120vac to the ground screw
• Connect one lead of the DC power connection to the –V screw and the other to the +V screw, polarity is not important.
• Connect the DC power connection to the SmartRescue. The power connection is on the lower left hand side of the board.
Step 5
Wire the SmartRescue to a 120V power source
Note: Models 2500-205 and 2500-210 come with a Plug-in Transformer
Wiring the SmartRescue
+V-V
LN
GROUND
NEUTRAL
120vac
HOT
Yellow (PIN-1)
Green (PIN-2)
Red (PIN-3)
Black (PIN-4)
Handset Connection
Dedicated Analog
Phone Line
24V Power Input
Battery Backup
Optional Sub-Master
Phone Ports
RJ-11
Plug-In
Transformer
Phone Push Connector 1
Phone Push Connector 2
Phone Push Connector 3
Phone Push Connector 4
Phone Push Connector 5
Phone Push Connector 6
Phone Push Connector 7
Phone Push Connector 8
Phone Push Connector 9
Phone Push Connector 10
Supplied by
Rath!
Supplied by
Rath!

Page 5
Wiring Emergency Phones to the SmartRescue
Step 6
Wiring the Emergency Phones to the SmartRescue
Wiring Emergency Phones to the SmartRescue
*Use 22 or 24 AWG 2-pair twisted, shielded cable between
the phones and the SmartRescue. The maximum communi-
cation run is 5,100’
Connecting wire run:
To SmartRescue: Insert 4 wires for each phone as shown
on the SmartRescue Diagram
To Phone: Wire out to a standard 2-pair RJ11 phone jack.
Connect this jack to the 5’ cord supplied by Rath.
Emergency Phone
SmartRescue
The Emergency Phones come with a 5’ cord with an RJ11
on both ends. If you received a spade connector, your
company requested it. Wire according to your company
guidelines.
*Shieldsfromthecablingruns(ifused)shouldbe
attached to one of the mounting screws on the
SmartRescue housing.
Yellow(PIN-1)
Green(PIN-2)
Red(PIN-3)
Black(PIN-4)

Page 6
Programming Options for SmartRescue
Step 7
Mount the front cover back onto the enclosure.
Step 8
Programming Options for SmartRecue
Option 1
Factory Default:
TheEmergencyPhoneswillcalldirectlyo󰀨siteandnotstopattheSmartRescue.Thatphone’sbuttonwill
light at the SmartRescue during the call.
(Keep in Default Mode if site is not manned 24/7 to answer calls onsite)
Option 2
ProgramtheSmartRescuetoAllowtheEmergencyPhonestocalltheSmartRescuerst,thenoutside
number(s):
(Used when sta󰀨 are available at certain times to answer calls)
1. Hold down Red Disconnect and Submaster 1 buttons for 5 seconds
 2.Releasebuttons(youwillhearaconrmationtone)
3. Press Phone 2 button, then Red button, and then the Phone 1 button
 4.PressSubmaster2button,thenSubmaster1button(youwillhearaconrmationtone)
*Note: If you need to reprogram the SmartRescue back to Default Mode see page 13.
Programming the SmartRescue

Page 7
Powering Emergency Phone Options
Step 9
Options for powering the Emergency Phones.
Option 1
Rath 2500-PWR24 Power Supply:
• Use 1-pair 18 AWG wire for power, maximum distance of 5,100’
• Do NOT wire more than 3 devices per wire run and a maximum of 11 devices per Power Supply
Powering Emergency Phone Options
Page 3
SOLID LIGHT: CALLING
BLINKING LIGHT: RECEIVED
0
2
5
3
1
4 6
78 9
*
#
SOLID LIGHT: CALLING
BLINKING LIGHT: RECEIVED
0
2
5
3
1
4 6
78 9
*
#
SOLID LIGHT: CALLING
BLINKING LIGHT: RECEIVED
0
2
5
3
1
4 6
78 9
*
#
0
2
5
3
1
4 6
78 9
*
#
SOLID LIGHT: CALLING
BLINKING LIGHT: RECEIVED
0
2
5
3
1
4 6
78 9
*
#
2 Pair- Twisted
24-22ga
2 Pair- Twisted
24-22ga
2 Pair- Twisted
24-22ga
2 Pair- Twisted
24-22ga
2 Pair- Twisted
24-22ga
2500-PWR24
1 Pair
18ga
Hot
To 120vac
Ground
Neutral
SOLID LIGHT: CALLING
BLINKING LIGHT: RECEIVED
EMERGENCY PHONE
EMERGENCY PHONE
EMERGENCY PHONE
EMERGENCY PHONE
EMERGENCY PHONE
Rescue Services
Submaster 1
Submaster 2
Battery:
Green: Full Charge
Yellow: Mid-level Charge
Red: Low Charge
Read all operating steps before proceeding.
Operation:
1. Solid lit LED (Phone, Sub-Master or Rescue Services)
indicates Call in Progress.
2. Slow blinking LED indicates Call on Hold.
3. Lift Handset.
4. Press yellow TALK/HOLD button to call in to a specific
Sub-Master. If the green LED is lit you will join conversation.
5. Press black TALK/HOLD button to call in to a specific Phone.
If the green LED is lit you will join conversation.
6. Press TALK/HOLD button again to place conversation on hold.
7. Press red Disconnect Call to Rescue Services button to
end external call. Any Phone and Sub-Master originally talking
remain in conversation with this unit.
8. Hang up Handset to end calls to Phone and Sub-Master.
Battery
AC Power
Phone 1
Phone 2
Phone 3
Phone 4
Phone 5
Disconnect Call
to Rescue Services
800-451-1460
www.rathmicrotech.com
www.area-of-refuge.com
SmartRescue Phone - 5
Do NOT power
SmartRescue
with this
Option 2
Transformers: Only applicable if your phone comes with one supplied by Rath
Option 3
Powered Directly by Elevator Car

Programming the Phone(s)
Step 10
1.Optionsforprogrammingthephone(s)
Option 1
Call emergency numbers o󰀨site, without stopping at the SmartRescue
a. Press Enter to get into program mode
b. Press 1, Enter, (Emergency Number), Stop
c. If using two emergency numbers: Press 2, Enter, (Emergency Number), Stop
d. Repeat for up to 5 total emergency numbers
e. To exit programm mode: Press and hold Stop for 2-3 seconds until warble sound
Programming the Phone(s)
Option 2
Call SmartRescue rst, if no answer call emergency numbers o󰀨site
a. Press Enter to get into program mode
b. Press 1, Enter, (Emergency Number), Stop
c. Press 2, Enter, (same Emergency Numberasenteredinb.),Stop
d. To exit programm mode: Press and hold Stop for 2-3 seconds until warble sound
2. Program the location message
Note: This is always done unless your Call Center requrest it not to be
a. Press Enter to get into program mode
b. To turn on message, press 1, 3, Enter, 2
i. For no message, press 1, 3, Emter. 0
c. Press 6, Record, (waitforbeep,speakyourmessage),Stop
d. To program frequency of message, press 1, 3, Enter, ___
i. 1 = plays message once
  ii.2=playsmessagetwice(thisisstandardconguration)
iii. 3 = plays message until the called party presses *on their phone
e. To exit program mode, press and hold Stop for 2-3 seconds until warble sound
*Note: Elevator Industry: REQUIRED to have the ability to call into each elevator from
outside the building. For instructions on how to put each phone into Consolidator Mode see
page 13.
Page 8

Operations & Testing
1. Once all connections are made, the following LEDs should be lit:
•PowerLED,locatedonbottomedgeofthefaceplate,willbeconstantlylitgreen.
 •BatteryLED,locatedonbottomedgeofthefaceplate,willbeconstantlylit:
  •Red=Lowlevelcharge
• Yellow = Mid level charge
• Green = Full charge
2. Initiate a call to an Emergency Phone or Sub-Master from the SmartRescue Base Station:
 a.LifthandsetonSmartRescueBaseStation
b. Press the Talk button for the corresponding Emergency Phone or Sub-Master you wish to call into
 c.ThegreenLEDwilllightnexttothatbutton
d. You should have two-way communication to that phone
e. You can place the phone on hold by pressing the Talk button a second time
f. To resume communication, press the Talk button a third time
g. To disconnect, hang up the handset
3. Emergency Phone places a call into the SmartRescue Base Station:
a. You will hear an alternating audible tone at the Base Station indicating a call has been initiated by
one of the phones
 b.ThecorrespondinggreenLEDwilllightontheSmartRescueBaseStationnexttothephonethat
placed the call
 c.Liftthehandsetandthereistwo-waycommunicationbetweentheSmartRescueandthe
Emergency Phone. The handset can be hung up on the SmartRescue at any time to end the call
4. Emergency Phone places a call into the SmartRescue Base Station then an outside number, or
just to an outside number:
a. You will hear an alternating audible tone at the Base Station indicating a call has been initiated by
 oneofthephones(ifprogrammedtocalloutsidelineonly,notone)
 b.ThecorrespondinggreenLEDwilllightontheSmartRescueBaseStationnexttothephonethat
placed the call
c. If call is not answered at the SmartRescue Base Station, the Emergency Phone will hang up and
dial the second number programmed into the phone
 d.TheCOLineLED,locatednexttotheredbutton,willalsobelitindicatingthattheoutsidelineis
active. Two-way communication can then take place between the outside line and phone once the
call is answered
e. The SmartRescue can join the conversation by lifting the handset
f. To talk to rescue services only from the SmartRescue, place the phone on hold by pressing the
corresponding Talk button. To bring them back into the conversation, press the Talk button again.
g. To disconnect rescue services, press the red button at the top of the faceplate. The Rescue
 ServicesLEDwillgoo󰀨andleaveyoucommunicatingwiththephonesonly.
h. Handset on the SmartRescue can be hung up at any time to end the call
If above testing works and voice communication is clear, congratulations,
you have successfully installed the stysem
Operation/ Testing System
Page 9

Appendix
System Supervision
Area of Refuge Systems, NFPA required (Not required for Elevator Industry)
NFPA-2016
24.10.4 - All pathways between a remote area of refuge station and the central control point shall be
monitored for integrity.
24.13.4 Power Supplies: All control units shall meet the power supply requirements of section 10.6s
10.6.9 Monitoring Integrity of Power Supplies
10.6.9.1 Unless otherwise permitted or required by 10.6.9.1.3 and 10.6.9.1.6 all primary and secondary
power supplies shall be monitores for the presence of voltage at the point of connection to the system.
10.6.9.1.1 Failure of either the primary or secondary power supply shall result in a trouble signal in
accordance with section 10.14
10.6.7.2.1Thesecondarypowersupply(batterybackup)shallhavesu󰀩cientcapacitytooperatethe
systemunderquiescentload(systemoperatinginanonalarmcondition)foraminimumof24hoursand,
attheendofthatperiod,shallbecapableofoperatingallalarmnoticationappliancesusedfor
evacuation or to direct aid to the location of an emergency for 5 minutes. Page 10

Appendix
Phone Line Supervision
Elevator Industry REQUIRES notication if phone line is lost
RathSmartPhoneshaveabuilt-inLineCheckFeature.Thephoneconstantlylooksforaphoneline.Whena
phone line is not detected it will trigger the onboard relay. Connect the relay to one of Rath’s alarm devices,
2100-Alarm or OEM versions.
Elevator Code
Phone Line Detection Code Compliant (2.27.1.1.6)
• The Alarm & Junction board provides a simple, fully functional solution to meet the 2010 and 2013 codes
• The Rath Alarm System checks the complete phone line system, from the elevators to the machine room
and from the machine room to the outside world
• Elevator code states each elevator phone needs to check that there is an active phone line at least once
every 24hr period
• If an active phone line is not detected, an audible and visual alarm must be activated at the main landing
panel
•TheSmartPHoneVIandtheAlarm&Junctionboardsprovideafullcircleproducto󰀨eringthattakesthe
guesswork out of code compliance
2100-ALARM
Page 11
OEM System: Alarm & Junction

Appendix
Page 12
2300-630SM Submaster Installation & Operation
Installation:
• Mount the Submaster to the wall in a desired location
• Run twisted 22 or 24 AWG 4-wire cabling to connect the Submaster to the SmartRescue
• Emergency Phones MUST be in Consolidator Mode (see page 12)
Operation:
•Lifthandset
• To speak to individual phones connected to SmartRescue:
Press *1 (Phone 1)
Press *2 (Phone 2)
Press *3 (Phone 3)
Press *4 (Phone 4)
Press *5 (Phone 5)
Press #1 (Phone 6)
Press #2 (Phone 7)
Press #3 (Phone 8)
Press #4 (Phone 9)
Press #5 (Phone 10)
If you wish to speak to all phones, press *0
Wiring Diagram:
T
W
T
W
1
4
7
*
3
6
9
#
1
4
7
*
3
6
9
#
Ports for Optional
2300 Sub-Master
Phone

Appendix
Page 13
TB1 Relay
SmartRescue System Activation Relay
When an Emergency phone has been activated,
this relay changes state and can be connected to
analarmpanel,strobe,orothernoticationmeans.
Programming SmartRescue back to default settings
a. Hold down Red Disconnect and Submaster 1 buttons for 5 seconds
b.Releasebuttons(youwillhearaconrmationtone)
c. Press Phone 2 button, then Red button, then Submaster 2 button, and then the Phone 5 button
d.PressSubmaster2button,thenSubmaster1button(youwillhearaconrmationtone)
Program Emergency Phone(s) to Consolidator Mode (Only Elevator Industry)
Note: Consolidatormodeallowsyoutohaveupto(10)SmartPhonesonasingletelephonelineandtoggle
between them from an outside call.
Programming Steps
a. Press Enter to get into program mode
b. Press 7, Enter
c.ForPhone(s)1-5press*, 1-5
Example:
For Phone 1: Press 7, Enter, *, 1
For Phone 2: Press 7, Enter, *, 2
d.ForPhone(s)6-10press#, 1-5
Example:
For Phone 6: Press 7, Enter, #, 1
For Phone 7: Press 7, Enter, #, 2
e. To exit program mode, press and hold Stop for 2-3 seconds until warble sound
f.Conrmoperationbycallingthephonenumberthatphone(s)areinstaledon;allphoneswillanswer.
To speak to individual phones:
i. For phones 1-5 press *1, *2, *3, *4, *5
ii. For phones 6-10 press #1, #2, #3, #4, #5
iii. To speak to all phones press *0

Page 14
Appendix
Adjusting Volume on SmartPhone (VR1)
a.LocatethesilverVR1portonthebottomrightcornerofthe
SmartPhone board
b.UsinganePhilipsHeadscrewdriver,turntheVR1clockwiseto
increase the volume and counterclockwise to decrease the volume
Troubleshooting
Problem Possible Cause & Solutions
PowerLEDisnot
illuminated:
• Check to make sure the transformer is connected to a good 120V power source.
If 24V powered, check the power supply.
• Make sure power connection on the circuit board is secure.
BatteryLEDisnot
illuminated or always
shows red:
• Battery has not charged for long enough. Wait 18 hours for the battery to trickle
charge. When fully charged it will have 19v.
• Battery plug is not connected to circuit board. Verify connection.
• Battery is worn. It is recommended to replace every 2 years.
LEDsonSmartPhone
ashwhenbuttonis
pressed:
• Verify the phone line is working and is connected properly.
• Verify dial tone is present at the call stations.
Submaster and Phone
LEDsblinkingon
SmartRescue base:
• Verify power is applied and the backup battery is connected properly to the
SmartRescue board.
SmartRescueLEDsstay
on:
• Wires may be crossed. Verify wiring from the base to the SmartPhone is correct.
Two-way communication
from SmartPhone is
poor:
• There is likely feedback on the line. Adjust the VR1 and VR2.
• Verify wiring is not spliced onto the phone line cord.
SmartRescue will not
dial phones:
• Verify wires are connected properly from the base to the SmartPhones.
SmartRescue will dial
phone but phones will
not dial SmartRescue:
• No outside phone line connected to SmartRescue.
• Phone line connected does not have working 24v to 52v.
•Lineconnectedhasvoltagebutdoesnothaveworkingdialtone.
• Plug analog phone into phone line and place a call out to verify line.
No sound or tone on
SmartRescue handset:
• Verify 24v power is connected to the SmartRescue base.
Dial tone present on
SmartRescue handset
and phone is not calling
out:
• There should not be a dial tone on the SmartRescue handset.
• Wire pairs are out of order. Verify wire pairs are connected to the correct pins.
• Wires are shorted and need to be replaced.