VeriFone P630 User manual

www.verifone.com
P630
Installation Guide
Verifone Part Number DOC560-333-EN-B, Revision B

Installation Guide P630
2
© Verifone Inc. All rights reserved.
P630 Installation Guide
© 2023 Verifone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any
form without the written permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has
attempted to ensure the accuracy of the contents of this document, this document may include errors or
omissions. The examples and sample programs are for illustration only and may not be suited for your
purpose. You should verify the applicability of any example or sample program before placing the
software into productive use. This document, including without limitation the examples and software
programs, is supplied “As-Is.”
Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks
associated with Verifone’s products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective
holders.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.
Verifone, Inc
1-800-Verifone
www.verifone.com
Verifone Part Number DOC560-333-EN-B, Revision B

Installation Guide P630
3
© Verifone Inc. All rights reserved.
Contents
Preface 7
Audience 7
Organization 7
Related Documentation 7
Conventions and Acronyms 8
1. Device Overview 11
Features and Benets 12
Back Functions 12
Ease of Use and Ergonomics 13
2. Setup 15
Device Location 15
Ease of Use 15
Environmental Factors 15
Electrical Considerations 16
Contactless Considerations 16
PIN Protection Measures 17
Ensuring User Privacy 18
Inside the Shipping Carton 18
SAM/TF Cards 20
Installing or Changing SAM/TF Card 21
Power Supply 21
Manual Startup 23
Cable Connections 23

Installation Guide P630
4
© Verifone Inc. All rights reserved.
Attaching a Cable Connector to the P630 24
Connection to Another Verifone Terminal 25
Serial Connection 25
RS-232 Connection Using an External Power Brick 26
Ethernet Connection with External Power Brick 27
Smart Card Reader 29
Conducting a Smart Card Transaction 29
Magnetic Stripe Card Reader Use 30
Conducting a Credit/Debit Card Transaction 30
Contactless Transactions 30
Performing Contactless 31
Transactions 31
Optional Accessories 32
Privacy Shield 32
Installing the Privacy Shield 33
Mounting Plate 33
Attaching a Mounting Plate to P630 33
Mounting P630 with Mounting Plate to a Wall or Flat Surface 33
Mounting P630 to a Flat Surface (Without a Mounting Plate) 34
Mounting P630 with Mounting Plate to a Vertical Bracket 34
Mounting Considerations 34
External Camera 35
Periodic Inspection 37
3. Specications 38
Unit Power Requirements 38
Temperature 38
Humidity 38
External Dimensions 38

Installation Guide P630
5
© Verifone Inc. All rights reserved.
Weight 38
Processor 39
Display 39
Magnetic Card Reader 39
Primary Smart Card 39
Security 39
4. Maintenance and Cleaning 40
General Care 40
Additional Safety Information 41
Surface Cleaning 41
Smart Card Cleaning 42
Cleaning the SCR 42
Magnetic Stripe Cleaning 43
Decommissioning/ Removal from Service 43
5. Verifone Service and Support 45
Returning a Device for Service 45
Accessories and Documentation 47
Cables 48
Power Supply 48
Stylus Pen 48
Stylus Holder 48
Cleaning Kit 48
Documentation 49
External Camera 49
Camera Door 49
Camera Cable 49

Installation Guide P630
6
© Verifone Inc. All rights reserved.
6. Troubleshooting Guidelines 50
Display Panel Does Not Work 51
Keypad Does Not Respond 52
Transactions Fail to process 52
Check Magnetic Card Reader 52
Check Smart Card Reader 52
7. Caution and Warning Messages 53
Caution and Warning Messages 53

Installation Guide P630
7
© Verifone Inc. All rights reserved.
Preface
This guide is the primary source of information for setting up and installing the P630 device.
Audience
This guide is useful to the engineers who are involved in installing and conguring the P630 device.
Organization
This guide is organized as follows:
Chapter 1, Device Overview. Provides an overview of the P630 device.
Chapter 2, Setup. Explains how to setup and install the P630 device, select a location, and establish
connection with other devices.
Chapter 3, Specications. Discusses power requirements and dimensions of the P630 device.
Chapter 4, Maintenance and Cleaning. Explains how to maintain your P630 device.
Chapter 5, Verifone Service and Support. Provides information on how to contact your Verifone
representative or service provider and information on how to order accessories and documentation from
Verifone.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a
problem in device installation.
Chapter 7, Caution and Warning Messages. Shows the UL/cUL certication compliant translations of all
Warning and Caution messages in this installation guide.
Related Documentation
To learn more about the P630 device, refer to the following set of documents.
P630 Certications and Regulations VPN DOC560-101-EN
P630 Quick Installation Guide VPN DOC560-102-EN

Installation Guide P630
8
© Verifone Inc. All rights reserved.
P630 Camera Quick Installation Guide VPN DOC560-103-EN
P630-2 Installation Guide VPN DOC560-334-EN
Conventions and Acronyms
This section describes the conventions and acronyms used in this guide.
Document Conventions
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1: Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms that are
cross referenced.
See Conventions and Acronyms.
The light bulb icon is used to highlight
important information.
RS-232-type devices do not work on
the P630 communication port.
The caution symbol indicates possible
hardware or software failure, or loss of
data.
The unit is not waterproof or dustproof
and is intended for indoor use only.
The lightning symbol is used as a
warning when bodily injury might
occur.
Due to the risk of shock do not use the
unit near water.
Acronym Denitions
Various acronyms are used in place of the full denition.
Table 2 presents acronyms and their denitions.

Installation Guide P630
9
© Verifone Inc. All rights reserved.
Table 2: Acronym Denitions
Acronym
Denitions
3DES
Triple Data Encryption Algorithm
AC
Alternating Current
ANSI
American National Standards Institute
cUL
Underwriters' Laboratories of Canada
DC
Direct Current
DUKPT
Derived Unique Key Per Transaction Method as dened in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
ECR
Electronic Cash Register
EMV
Europay, MasterCard and Visa
ISO
International Organization for Standardization
MRA
Merchandise Return Authorization
MSAM
Multiple Secure Access Module
LAN
Local Area Network
LCD
Liquid Crystal Display
LED
Light-Emitting Diode

Installation Guide P630
10
© Verifone Inc. All rights reserved.
PED
PIN Entry Device
PIN
Personal Identication Number
POS
Point-of-Sale
RS-232
Recommend Standard number 232
SAM
Secure Access Module
TF
Trans Flash
UL
Underwriters Laboratories
USB
Universal Serial Bus
VPN
Verifone Part Number