VeriFone Omni 3200 User manual

VeriFone® Omni™ 3200 Series,
®
Quick Reference Guide
RETAIL APPLICATION

SALE
> Swipe card or press [SALE]
> Swipe or input account # and press [ENTER]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input last 4 digits of account # and press
[ENTER] swiped sale only
> Card present? [NO/YES]
manual sale only
> Input customer # and press [ENTER]
purchase card only
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
purchase/business card
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER], if prompted
> Cardholder enters PIN and presses [ENTER]
debit card only
> Input cash amount and press [ENTER]
debit card only
> Print customer copy? [YES/NO]
DEBIT SALE
> Swipe card or press [SALE]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER], if
prompted
> Input $ amount and press [ENTER]
> Input cash back amount and press [ENTER]
only if enabled
> Cardholder enters PIN and presses [ENTER]
> Print customer copy? [YES/NO]
REPRINT
> Press [REPRINT]
> Choose from these options: [LAST/ANY]
> If LAST is selected:
• The last receipt prints
> If ANY is selected:
• Input invoice # and press [ENTER]
• The selected receipt prints
PHONE ORDER
(MANUAL ENTRY ONLY)
> Press [PHONE ORDER]
> Input account # and press [ENTER]
> Input expiration date (MMYY) and press
[ENTER]
> Input customer # and press [ENTER]
purchase card only
> Input V-Code and press [ENTER]
MO/TO only
> Code present? [ENTER]
MO/TO only
> Input invoice # and press [ENTER],
if prompted
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
> Input address and press [ENTER]
> Input zip code and press [ENTER]
> Print customer copy? [YES/NO]
The VeriFone Omni 3200 / 3200SE and 3210 / 3210SE Quick Reference Guide is
a condensed document that includes the most frequently performed functions.
The 3210 / 3210SE, with its integrated PIN pad, enables customers to enter their
PIN directly into the terminal.

RETAIL APPLICATION
Quick Reference Guide
MANUAL SALE
> Press [SALE]
> Input account # and press [ENTER]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input expiration date (MMYY) and press
[ENTER]
> Card present? [NO/YES]
> Input customer # and press [ENTER]
purchase card only
> Input V-Code: Card present? [NO],
then press [ENTER]
MO/TO only
> Code present? [NO/XREAD]
MO/TO only
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
> Input address and press [ENTER]
manual sale only
> Input zip code and press [ENTER]
manual sale only
> Print customer copy? [YES/NO]
MANUAL SALE FOR ECI
(AVAILABLE ONLY FOR THE INTERNET INDUSTRY)
> Press [SALE]
> Input account # and press [ENTER]
> Choose from these options: [CREDIT/DEBIT/EBT]
> Input expiration date (MMYY) and press [ENTER]
> Card present? [NO/YES]
— If YES, imprint the card and press [ENTER]
• Input $ amount and press [ENTER]
• Input zip code and press [ENTER]
• Terminal dials for authorization and
prints a receipt if approved
— If NO, choose either the Phone or Web
transaction type
• If Web:
• Encrypted? [NO/YES]
• Input clerk ID and press [ENTER]
• Input $ amount and press [ENTER]
• Input address and press [ENTER]
• Input zip code and press [ENTER]
• Terminal dials for authorization and
prints a receipt if approved
AUTH ONLY
To scroll menu, press the [ ] key until the
desired option appears.
> Press [AUTH ONLY]
> Swipe or input account # and press [ENTER]
> Choose from these options: [CREDIT/DEBIT/EBT]
> Input expiration date (MMYY) and press
[ENTER] manual sale only
> Input last 4 digits of account # and press
[ENTER] swiped sale only
> Input clerk ID and press [ENTER], if prompted
> Input customer # and press [ENTER]
purchase card only
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
purchase/business card
> Print customer copy? [YES/NO]

FORCE
To scroll menu, press the [ ] key until the
desired option appears.
> Press [FORCE]
> Swipe or input account # and press [ENTER]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input expiration date (MMYY) and press
[ENTER] manual sale only
> Input last 4 digits of account # and press
[ENTER] swiped sale only
> Input customer # and press [ENTER]
purchase card only
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
purchase/business card
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER],
if prompted
> Input approval code and press [ENTER]
> Print customer copy? [YES/NO]
VOID
To scroll menu, press the [ ] key until the
desired option appears.
> Press [VOID]
> Void last transaction? [NO/YES]
> Retrieve by: [INV #] [ACCT #]
> Input invoice # or last 4 digits of account #
and press [ENTER]
> Terminal Displays: [NO] to cancel
[YES] to void
[NEXT] to scroll
> Print customer copy? [YES/NO]
REFUND
To scroll menu, press the [ ] key until the
desired option appears.
> Press [REFUND]
> Input password and press [ENTER]
> Swipe or input account # and press [ENTER]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input expiration date (MMYY) and press
[ENTER] manual sale only
> Input last 4 digits of account # and press
[ENTER] swiped sale only
> Input customer # and press [ENTER]
purchase card only
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
purchase/business card
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER], if
prompted
> Cardholder enters PIN and presses [ENTER]
debit card only
> Print customer copy? [YES/NO]
RETAIL APPLICATION VeriFone® Omni™ 3200 Series

VeriFone® Omni™ 3200 Series
DEBIT REFUND
To scroll menu, press the [ ] key until the
desired option appears.
> Press [REFUND]
> Input password and press [ENTER]
> Swipe card and press [ENTER]
> Choose from these options:
[CREDIT/DEBIT/EBT]
> Input invoice # and press [ENTER], if
prompted
> Input clerk ID and press [ENTER], if prompted
> Input $ amount and press [ENTER]
> Input original transaction date [MM/DD/YY]
> Cardholder enters PIN and presses [ENTER]
> Print customer copy? [YES/NO]
CHECKS
To scroll menu, press the [ ] key until the
desired option appears.
> Swipe check or press [CHECK]
> Choose from these options: [MICR/DLN]
> Input driver’s license # and press [ENTER]
–or–
Swipe check or input MICR # and press
[ENTER]
> Input check # and press [ENTER]
> Input state code and press [ENTER]
> Input $ amount and press [ENTER]
> Record the response
BALANCE INQUIRY
To scroll menu, press the [ ] key until the
desired option appears.
> Press [BALANCE INQ]
> Choose from these options: [CURR] [PREV]
• Select [CURR] for current batch
• Select [PREV] for previous batch
> The balance of the selected batch will display
> Report prints
REPORTS
> Press [REPORTS]
> Select report to print:
[TOTLS RPT] – prints a total report
[DETL RPT] – prints a detail report
> Press [1]; Input clerk ID and press [ENTER]
-or-
Press [ALL] to print all reports
> Report(s) prints
Report Key: m= Manually keyed
* = Trans. adjusted
BATCH REVIEW
To scroll menu, press the [ ] key until the
desired option appears.
> Press [BATCH REVIEW]
> Input password and press [ENTER]
> Retrieve by: [AMNT/ACCT#/INV#]
> Input clerk ID, amount, last 4 digits of
account #, or invoice #, and press [ENTER]
> Select [ADJ] to adjust transaction
> Select [PRINT] to print receipt
> Select [VOID] to void transaction
> Select [NEXT] to scroll
SETTLEMENT
> Press [SETTLEMENT]
> Displays totals
> Confirm totals and press [ENTER]
> Report prints

QRG-VF3200-Rtl Rev 0905 ©2005 NOVA Information Systems, Inc
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