Yealink MeetingSpace VC800 Service manual

Copyright
Copyright © 2017 YEALINK (XIAMEN) NETWORK TECHNOLOGY
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(1) Warranty
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CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
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About This Guide
v
About This Guide
Thank you for choosing the Yealink VC800 full HD video conferencing system. It is an all-in-one
unit that supports 1080P-full HD video conferencing and includes outstanding features such as
good compatibility, easy deployment and intelligent network adaptability. These make it the
best choice for SME.
The Yealink VC800 full HD video conferencing system is designed to help enterprises organize
video conferences easily and efficiently. Users can expect to enjoy the high-quality video
conferencing experience very cost-effectively.
The guide is intended for administrators who need to configure, customize, manage, and
troubleshoot the video conferencing system properly, rather than for end-users. It provides
details on the functionality and configuration of the Yealink VC800 video conferencing system.
Many of the features described in this guide involve network and account settings, which could
affect the system’s performance in the network. Therefore, an understanding of IP networking
and a prior knowledge of VoIP telephony concepts are necessary.
In This Guide
This administrator guide includes the following chapters:
Chapter 1, “VC800 Video Conferencing System Introduction” describes system features,
icons and Indicator LEDs.
Chapter 2, “Getting Started” describes how to install and start up the system and
configuration methods.
Chapter 3, “Configuring Network” describes how to configure network features on the
system.
Chapter 4, “Configuring Call Preferences” describes how to configure call preferences on
the system.
Chapter 5, “Configuring System Settings” describes how to configure basic, audio and
video features on the system.
Chapter 6, “System Management” describes how to manage system contacts and call
history.
Chapter 7, “Configuring Security Features” describes how to configure security features on
the system.
Chapter 8, “System Maintenance” describes how to upgrade system firmware and reset the
system.
Chapter 9, “Troubleshooting” describes how to troubleshoot the system and provides
some common troubleshooting solutions.

Administrator’s Guide for Yealink VC800 Video Conferencing System
vi
Documentations
This guide covers the VC800 video conferencing system. In addition to the administrator guide,
the following related documents are available:
Quick Start Guide, which describes how to assemble the system and configure basic
network features on the system.
User Guide, which describes how to configure and use basic features available on the
systems.
Video Conference Room Deployment Solution, which describes the conference room
layout requirements and how to deploy the systems.
Network Deployment Solution, which describes how to deploy network for your systems.
Yealink VCR11 Remote Control Quick Reference Guide, which describes how to use the
VCR11 Remote Control.
Yealink CPW90 Quick Start Guide, which describes how to work with CP960 conference
phone.
Yealink CP960 HD IP Conference Phone Quick Reference Guide, which describes how to
use CP960 conference phone.
You can download the above documentations online:
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=196
You can see the Yealink Products Regulatory Notices Guide for all regulatory and safety
guidance.
For support or service, please contact your Yealink reseller or go to Yealink Technical Support
online: http://www.yealink.com/Support.aspx .
Typographic Conventions
Yealink documentations contain a few typographic conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
Convention
Description
Bold
Highlights the web/phone user interface items such as menus, menu
selections, soft keys, or directory names when they are involved in a
procedure or user action (e.g., Click on Setting ->General).
Also used to emphasize text
Blue Text
Used for cross references to other sections within this documentation
(e.g., refer to Troubleshooting).

About This Guide
vii
Convention
Description
Blue Text in
Italics
Used for hyperlinks to Yealink resources outside of this documentation
such as the Yealink documentations (e.g.,
For more information, refer to VC800 Full HD Video Conferencing
System User Guide .
You also need to know the following writing conventions to distinguish conditional information:
Convention
Description
->
Indicates that you need to select an item from a menu. For example,
Settings->Call Features indicates that you need to select Call
Features from the Settings menu.
Terms
As you read this guide, you’ll notice that the same terms are used repeatedly. Make sure you
familiarize yourself with these terms.
Cloud platform: This term refers to Yealink VC Cloud Management Service (Yealink Cloud),
Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform.
Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom
account.
Cloud systems: This term refers to the systems that support Cloud feature, including SIP
VP-T49G IP phone, VC desktop and VC110/VC120/VC400/VC800 video conferencing system.
Cloud contacts: This term refers to Yealink Cloud contacts and YMS contacts.
Firmware
Common reasons for updating firmware include fixing bugs or adding features to the device.
You can download the latest firmware for your product online:
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=196
For more information on how to upgrade the system firmware, refer to Upgrading Firmware on
page 249.
Summary of Changes
This section describes the changes to this guide for each release and guide version.

Administrator’s Guide for Yealink VC800 Video Conferencing System
viii
Changes for Release 30, Guide Version 30.6
Major updates have occurred to the following sections:
Restricting Reserved Ports on page 54
Conference Type on page 129
Device Type License on page 219
Multipoint License on page 220
Appendix B: Trusted Certificates on page 276

Table of Contents
ix
Table of Contents
About This Guide ........................................................................... v
In This Guide ................................................................................................................................................................................ v
Documentations ........................................................................................................................................................................vi
Typographic Conventions......................................................................................................................................................vi
Terms.............................................................................................................................................................................................vii
Firmware ......................................................................................................................................................................................vii
Summary of Changes .............................................................................................................................................................vii
Changes for Release 30, Guide Version 30.6 .....................................................................................................viii
Table of Contents..........................................................................ix
VC800 Video Conferencing System Introduction .......................1
VoIP Principles.............................................................................................................................................................................1
Physical Features of System...................................................................................................................................................2
Icon Instructions .........................................................................................................................................................................3
Icons on Display Device .................................................................................................................................................3
Icons on CP960 Conference phone...........................................................................................................................5
LED Instructions ..........................................................................................................................................................................6
User Interfaces.............................................................................................................................................................................8
Web User Interface ..........................................................................................................................................................8
Remote Control .................................................................................................................................................................9
Getting Started.............................................................................13
Connecting the VC800 Video Conferencing System................................................................................................ 13
Connecting the VC800 Codec .................................................................................................................................. 13
Connecting the Audio Device................................................................................................................................... 15
Installing the VC800 Video Conferencing System..................................................................................................... 16
Mounting the VC800 Codec on a TV..................................................................................................................... 16
Mounting the VC800 Codec on a Wall................................................................................................................. 17
Installing Batteries for the Remote Control ................................................................................................................. 17
Remote Control Battery Safety Information....................................................................................................... 18
Powering the System On ..................................................................................................................................................... 18
Put the System to Sleep ....................................................................................................................................................... 18
Powering the System Off..................................................................................................................................................... 19
System Initialization ............................................................................................................................................................... 19
System Startup ......................................................................................................................................................................... 20
Setup Wizard............................................................................................................................................................................. 20

Administrator’s Guide for Yealink VC800 Video Conferencing System
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Enabling Communication with Other Systems........................................................................................................... 21
Placing a Test Call to Yealink VC800 System............................................................................................................... 21
Configuring Network...................................................................23
Preparing the Network ......................................................................................................................................................... 23
Configuring LAN Properties ............................................................................................................................................... 24
DHCP................................................................................................................................................................................... 24
Configuring Network Settings Manually ............................................................................................................. 29
IPv6 Support .................................................................................................................................................................... 32
Configuring Network Speed and Duplex Mode ........................................................................................................ 36
VLAN............................................................................................................................................................................................. 38
LLDP..................................................................................................................................................................................... 39
Manual Configuration for VLAN.............................................................................................................................. 42
DHCP VLAN...................................................................................................................................................................... 44
802.1X Authentication........................................................................................................................................................... 46
H.323 Tunneling....................................................................................................................................................................... 49
Configuring your System for Firewall Traversal.......................................................................................................... 53
Call Setup and Media Ports....................................................................................................................................... 53
Restricting Reserved Ports......................................................................................................................................... 54
Network Address Translation............................................................................................................................................. 57
Static NAT ......................................................................................................................................................................... 57
STUN ................................................................................................................................................................................... 60
Rport ................................................................................................................................................................................... 64
Intelligent Firewall Traversal............................................................................................................................................... 66
Quality of Service .................................................................................................................................................................... 67
VPN ............................................................................................................................................................................................... 70
Configuring Call Preferences ......................................................75
Video Conference Platform................................................................................................................................................. 75
Logging into the Yealink VC Cloud Management Service Platform ........................................................ 76
Registering a YMS Account....................................................................................................................................... 80
Logging into the StarLeaf Cloud Platform .......................................................................................................... 82
Logging into the Zoom Cloud Platform............................................................................................................... 84
Registering a Pexip Account ..................................................................................................................................... 87
Logging into the BlueJeans Cloud Platform....................................................................................................... 90
Logging into the Mind Platform.............................................................................................................................. 92
Registering a Custom Account ................................................................................................................................ 95
Logging out of the Cloud Platform........................................................................................................................ 98
Configuring the Third-party Virtual Meeting Room ....................................................................................... 98
Configuring SIP Settings ....................................................................................................................................................102
SIP Account ....................................................................................................................................................................102
SIP IP Call.........................................................................................................................................................................104
Configuring H.323 Settings...............................................................................................................................................106