Yealink VC400 User manual

jiu

Copyright
Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use but not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.

WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedba[email protected].

GNU GPL INFORMATION
Yealink VC400 video conferencing system firmware contains third-party software under the GNU General
Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for
the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
ix
About This Guide
Thank you for choosing Yealink VC400 full HD video conferencing system. It supports
1080P full HD video conference, with the features of good compatibility, easy
deployment and intelligent network adaptability, making it the best choice for SME.
Yealink VC400 full HD video conferencing system can help enterprises organize video
conferences easily. Users can enjoy the high quality video conferencing experience
with limited cost.
This guide provides everything you need to quickly use your new video conferencing
system. First, verify with your system administrator that the IP network is ready for system
configuration. Also be sure to read the Overview and Getting Started
sections in this guide before you set up and use the VC400 video conferencing system.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing VC400 Video Conferencing
Chapter 4 Using VC400 Video Conferencing System
Chapter 5 Troubleshooting

User Guide for the VC400 Video Conferencing System
x

Table of Contents
xi
Table of Contents
About This Guide ......................................................................... ix
In This Guide............................................................................................................................. ix
Table of Contents ........................................................................ xi
Overview .....................................................................................13
Packaging Contents ............................................................................................................ 13
Optional Accessory .......................................................................................................... 15
System Component Instructions......................................................................................... 15
VC400 Codec .................................................................................................................... 16
VCC18 HD Camera .......................................................................................................... 17
VCP40 Video Conferencing Phone ............................................................................... 18
VCR10 Remote Control .................................................................................................... 21
Icon Instructions .................................................................................................................... 23
Icon on Display Device .................................................................................................... 23
Icon on VCP40 Video Conferencing Phone................................................................. 24
LED Instructions...................................................................................................................... 25
User Interfaces....................................................................................................................... 26
Remote Control ................................................................................................................. 26
Web User Interface ........................................................................................................... 27
Documentations ................................................................................................................... 28
Getting Started ...........................................................................29
System Installation ................................................................................................................ 29
Installing the VC400 Video Conferencing System ....................................................... 30
Installing the Camera ....................................................................................................... 31
Installing Batteries for the Remote Control.................................................................... 32
Connecting the CPE80 Expansion Microphone........................................................... 33
Powering the System On and Off ...................................................................................... 33
Setup Wizard.......................................................................................................................... 34
Registration ............................................................................................................................ 37
Idle Screen Display ............................................................................................................... 37
Navigating Menus on the Display Device ........................................................................ 39
Entering Data and Editing Fields ........................................................................................ 40
System Status......................................................................................................................... 41
Customizing VC400 Video Conferencing System ..................43
General Settings ................................................................................................................... 43
Automatically Sleep Time ................................................................................................ 43
Backlight ............................................................................................................................. 44
Site Name ........................................................................................................................... 45
Language........................................................................................................................... 46
Time & Date........................................................................................................................ 47
Key Tone ............................................................................................................................. 49
Audio Settings .................................................................................................................... 50
Local Directory...................................................................................................................... 52
Call History Management ................................................................................................... 64
Call Type ................................................................................................................................ 71
Bandwidth Settings............................................................................................................... 72

User Guide for the VC400 Video Conferencing System
xii
Audio Setting......................................................................................................................... 73
Audio Output Device ....................................................................................................... 73
Audio Input Device........................................................................................................... 74
Far-end Camera Control..................................................................................................... 75
Using VC400 Video Conferencing System ..............................77
Placing Calls .......................................................................................................................... 77
Placing a Call Using the Remote Control...................................................................... 78
Placing a Call Using the VCP40 Phone.......................................................................... 79
Placing a Call via Web User Interface........................................................................... 79
Placing Multiple Calls........................................................................................................ 79
Answering or Rejecting Calls .............................................................................................. 81
Auto Answer....................................................................................................................... 81
Do Not Disturb (DND)........................................................................................................ 82
Call Management................................................................................................................ 86
Call Mute ............................................................................................................................ 86
Call Statistics....................................................................................................................... 87
Presentation ....................................................................................................................... 88
Changing Video Layout................................................................................................... 88
Controlling the Camera ................................................................................................... 92
Changing Video Input Source ........................................................................................ 94
Video Recording ............................................................................................................... 94
Screenshot.......................................................................................................................... 97
Ending Calls ........................................................................................................................... 84
Troubleshooting ..........................................................................99
System Diagnostics............................................................................................................... 99
General Issues ..................................................................................................................... 101
Camera Issues ..................................................................................................................... 102
Display Issues ....................................................................................................................... 103
Video & Audio Issues.......................................................................................................... 103
System Maintenance ......................................................................................................... 104
Regulatory Notices...................................................................110
Service Agreements........................................................................................................... 110
Limitations of Liability.......................................................................................................... 110
Safety Instructions ............................................................................................................... 110
Restriction of Hazardous Substances............................................................................... 112
Appendix A - Time Zones ........................................................114
Index.......................................................................................... 118

Overview
13
Overview
This chapter provides the overview of the VC400 video conferencing system. Topics
include:
Packaging Contents
System Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new system, contact your
system administrator.
Packaging Contents
The following items are included in your package. If you find anything missing, contact
your system administrator.
VC400 Codec
VCC18 HD Camera

User Guide for the VC400 Video Conferencing System
14
VCP40 Video Conferencing Phone
L-Bracket ( for installing the camera)
Camera Mounting Accessories
VCR10 Remote Control
2 AAA Batteries
Power Adapter

Overview
15
Cables
7 Cable Ties
Installation Guide
Check the list before installation. If you find anything missing, contact your system
administrator.
Optional Accessory
The following item is optional. You should purchase it separately if necessary.
The CPE80 expansion microphone is used for expanding the audio pickup range.
CPE80 Expansion Microphone
System Component Instructions
Before installing and using VC400 video conferencing system, you need to be familiar

User Guide for the VC400 Video Conferencing System
16
with the following system components:
VC400 Codec
VC400 codec compresses outgoing video and audio data, transmits this information to
the far end, and decompresses incoming data. It supports 16:9 and 4:3 aspect ratios. It
can be compatible with different audio output devices, and can adapt to the display
devices automatically.
You do not need to operate the VC400 codec once it has been properly installed in
your environment.
VC400 codec front panel

Overview
17
VC400 codec back panel
Port Name
Description
①
Power Button
Powers the system on or off
②
LED Indicator
Indicates the system statuses
③
USB
Inserts a USB flash drive to the port for storing
screenshots and recording videos
④
PC
Connects to a PC for sharing documents or videos
during a conference call
⑤
Camera
Connects to a camera
⑥
Display1
Connects to a display device for displaying video
images
When connecting only one display device to the
VC400 codec, Display1 port is the only available port.
⑦
Display2
Connects to another display device for displaying
video images
⑧
Line In
Connects to audio input device using the supplied
audio cable
⑨
Line Out
Connects to audio output device using the supplied
audio cable
⑩
Audio In
Connects to VCP40 video conferencing phone
⑪
Internet
Connects to the network devices
⑫
DC19V
Connects to the power adapter
⑬
Reset Key
Resets the system to factory defaults
⑭
Security Slot
Allows you to connect a universal security cable to
VC400 codec, so you can lock down it. The system will
not be removed after locked.
VCC18 HD Camera
VCC18 HD camera supports 18x optical zoom, white balance and automatic gain. You
can place the camera on the table or mount it to the wall. The LED indicator in front of

User Guide for the VC400 Video Conferencing System
18
the camera indicates different statuses of the system. For more information, refer to LED
Instructions on page 25.
You can use remote control to adjust the position or focus of the camera. The VCC18
camera can be panned (±100 degrees range), tilted (±30 degrees range).
Infrared Sensor
The infrared sensor locates at the field of Yealink logo. Aim the remote control at the
camera IR sensor to operate the unit.
VCP40 Video Conferencing Phone
VCP40 video conferencing phone supports 360-degree audio pickup and AAC-LC
Codec to achieve ultra-HD voice.

Overview
19
Connect the VCP40 phone to the VC400 codec. It can work as an audio device for the
system. You can also place calls, answer calls or view directory and history on the
VCP40 phone.

User Guide for the VC400 Video Conferencing System
20
System component instructions of the VCP40 phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys, time,
date and other relevant data:
• Call information—call duration
• Icons (for example, )
• Missed call information
• Time and date
②
Soft Keys
Label automatically to identity their context-sensitive
features.
③
On-hook Key
Rejects or ends a call or returns to the previous screen.
④
Scrolls through the displayed information upwards.
⑤
Enters list or answers incoming calls.
⑥
Scrolls through the displayed information downwards.
⑦
Keypad
Provides the digits and symbol characters “.””#”.
⑧
Off-hook Key
Initiates a call or answers a call.
⑨
Presentation Key
Enables or disables presentation.
⑩
Mute Key
Toggles mute feature.
⑪
Volume Key
Adjusts the volume of the speakerphone and ringer.
⑫
Microphone
Picks up voice.
⑬
LED Indicators
Indicate phone and call statuses.
⑭
Speakerphone
Provides ringer and hands-free (speakerphone) audio
output.
⑮
MIC Port
Connects to a CPE80 expansion microphone.
⑯
Security Slot
Allows you to connect a universal security cable to your
phone, so you can lock down your phone. The phone
will not be removed after locked.
⑰
Audio Out Port
Connects to VCP40 phone using the Ethernet cable
labeled Audio in.
Provides the power supply for the VCP40 phone.

Overview
21
VCR10 Remote Control
VCR10 remote control provides 3 shortcut keys. It can help users organize conference
easily with intuitional and efficient operating in all screens.
Hardware components of the remote control:
Item
Description
①
Sleep Key
Puts the system to sleep or wakes up the system.
②
Red Shortcut Key
Locates at the bottom left of the screen. Label
automatically to identify their context-sensitive features.
In the idle screen, it is used to enter main menu screen,
corresponds to the Menu soft key.
③
Yellow Shortcut Key
Locates at the bottom of the screen. Label
automatically to identify their context-sensitive features.
In the idle screen, it is used to enter the pre-dialing
screen, and corresponds to the Call soft key.

User Guide for the VC400 Video Conferencing System
22
Item
Description
④
Blue Shortcut Key
Locates at the bottom right of the screen. Label
automatically to identify their context-sensitive features.
In the idle screen, it is used to save and check the
camera preset position, and corresponds to the Preset
soft key.
⑤
Vol+
Increases the system volume.
⑥
Vol-
Decreases the system volume.
⑦
Zoom out Key
Zooms the camera out.
⑧
Zoom in Key
Zooms the camera in.
⑨
OK Key
Confirms actions or answers incoming calls.
⑩
Navigation Key
In the menu screen, press or to switch menus,
press or to select items.
In the idle screen, pan and tilt the camera to adjust
the viewing angle.
⑪
Mute Key
Toggles mute feature.
⑫
Home Key
Returns to the idle screen when in the menu screen.
Enters the pre-dialing screen during a call.
⑬
Video Source Key
Selects video input sources.
⑭
Off-hook Key
Enters the pre-dialing screen.
Places a call.
Answers a call.
⑮
Delete key
Deletes the entered characters.
⑯
On-hook Key
Ends a call or exits from a conference call.
Returns to the previous screen when not in a call.
⑰
Keypad
Enters digits.
Enters the pre-dialing screen.
Stores the preset position of the camera.
⑱
Video Recording
Key
Provides the special characters “*”or “.”.
Starts/Stops recording video when the phone is idle.
⑲
Snapshot Key
Provides the pound key (#).

Overview
23
Item
Description
Captures the on-screen image of the display
device when the phone is idle.
Icon Instructions
Icon on Display Device
Icons appearing on the display device are described in the following table:
Icon
Description
(flashing)
Network is disconnected
Network is available
Packet loss
(flashing)
VCP40 video conferencing phone is not
connected
(flashing)
Camera is not connected
SIP account is registered
H.323 account is registered
Lowercase letters input mode of the
on-screen keyboard
Uppercase letters input mode of the
on-screen keyboard
Symbol input mode of the on-screen
keyboard
Auto answer
Missed calls
Volume is 0
Do not disturb
Do not disturb during a call

User Guide for the VC400 Video Conferencing System
24
Icon
Description
Call mute
Call encryption
The content of the local camera
Focus content
Camera position
Record a video
Dialed calls
Received calls
Missed calls
Dual screen mode
Dual video sources (when a PC is
connected to the PC port on the VC400
codec)
A USB flash drive is inserted to the USB port
on the VC400 codec
Local contact
Conference contact
VPN is enabled
Icon on VCP40 Video Conferencing Phone
Icons appearing on the VCP40 LCD screen are described in the following table:
Icon
Description
(Flashing)
Network is unavailable
SIP account is registered (the icon flashes
when the SIP account is not registered
successfully)