Yealink VC120 User manual

Copyright
Copyright © 2017 YEALINK (XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
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Warranty
(1) Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
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(3) Limitation of Liability
Yealink and/or its respective suppliers are not responsible for the suitability of the information contained
in this document for any reason. The information is provided “as is”, and Yealink does not provide any
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for these damages.
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and Yealink. By installing,
copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you
are the owner or an authorized user of the device, and (3) you represent and warrant that you have the
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as if you had signed it. The EULA for this product is available on the Yealink Support page for the product.

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accompanying products and/or patents being applied by Yealink.
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GNU GPL INFORMATION
Yealink VC120 video conferencing system firmware contains third-party software under the GNU General Public
License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the Yealink VC120 full HD video conferencing system. It supports
1080P-full HD video conferencing and includes outstanding features such as good compatibility,
easy deployment and intelligent network adaptability. This makes it the best choice for SME.
The Yealink VC120 full-HD video conferencing system is designed to help enterprises organize
video conferences easily and efficiently. Users can expect to enjoy the high-quality video
conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing system
quickly. First, verify with your system administrator that the IP network is ready for system
configuration. Also be sure to read the Overview and Getting Started sections in this guide
before you set up and use the VC120 video conferencing system.
See the Yealink Products Regulatory Notices Guide for all regulatory and safety guidance.
Chapters in This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC120 Video Conferencing System
Chapter 4 Using the VC120 Video Conferencing System
Chapter 5 Using Cloud Platform
Chapter 6 Using VCP41 with the PC or Mobile Device
Chapter 7 Using the VCM30 Video Conferencing Microphone Array
Chapter 8 Troubleshooting

User Guide for the VC120 Video Conferencing System
vi
Documentations
The following table shows documentations available for the VC120 video conferencing system.
Name
Contents
Where found
Language
Yealink VC120 Video
conferencing System
Quick Start Guide
System installation
and network
configuration
On the website/ In
the package
English/Chinese
Yealink VC120 Video
Conferencing System
User Guide
System/Web user
interface settings
Customizing and
using the system
On the website
English/Chinese
Yealink VC400 &
VC120 Video
Conference Room
Deployment Solution
Conference room
layout,
environmental
requirements and
installation
recommendations
for the system
On the website
English/Chinese
Yealink VC Series
Video Conferencing
System Network
Deployment Solution
Network
deployment for the
VCS under various
scenarios
On the website
English/Chinese
Yealink VC400 &
VC120 Video
Conferencing System
Administrator Guide
Functionality and
configuration of the
Yealink VCS
On the website
English/Chinese
Note
You can also download the latest documentations online:
http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage .

About This Guide
vii
Typographic Conventions
Yealink documentations contain a few typographic conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
Convention
Description
Bold
Highlights the web/phone user interface items such as menus, menu
selections, soft keys, or directory names when they are involved in a
procedure or user action (e.g., Click on Setting ->General).
Also used to emphasize text
Blue Text
Used for cross references to other sections within this documentation
(e.g., refer to Troubleshooting).
Blue Text in
Italics
Used for hyperlinks to Yealink resources outside of this documentation
such as the Yealink documentations (e.g.,
For more information, refer to Yealink VC400 & VC120 Video
Conferencing System Administrator Guide .).
You also need to know the following writing conventions to distinguish conditional information:
Convention
Description
->
Indicates that you need to select an item from a menu. For example,
Settings->Basic Settings indicates that you need to select Basic
Settings from the Settings menu.
Terms
As you read this guide, you’ll notice that the same terms are used repeatedly. Make sure you
familiarize yourself with these terms.
Cloud platform: This term refers to Yealink VC Cloud Management Service, Yealink Meeting
Server, Zoom, BlueJeans, Pexip, Mind and Custom platform.
Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom
account.
Cloud contact: This term refers to Yealink Cloud contact and YMS contact.
Summary of Changes
This section describes the changes to this guide for each release and guide version.

User Guide for the VC120 Video Conferencing System
viii
Changes for Release 23, Guide Version 23.20
The following section is new for this version:
Using the Yealink Meeting Server on page 126
Changes for Release 23, Guide Version 23.6
The following section is new for this version:
Using the Yealink Meeting Server on page 126
Major updates have occurred to the following section:
Placing a Call via Web User Interface on page 90
Configuring Camera Presets on page 110
Changes for Release 22, Guide Version 22.15
The following section is new for this version:
Account Polling on page 83
Using the StarLeaf Cloud Platform on page 137
Major update has occurred to the following section:
Changing Video Input Source on page 108
Changes for Release 22, Guide Version 22.5
The following sections are new for this version:
Virtual Remote Control on page 41
Meeting Blacklist on page 56
USB Configuration on page 57
Using Cloud Platform on page 125
Major updates have occurred to the following sections:
Icon Instructions on page 17
Setup Wizard on page 28
Registration on page 33
Idle Screen Display on page 34
Call History Management on page 68
Configuring Camera Presets on page 110

About This Guide
ix
Video Recording on page 112
Screenshot on page 117
Camera Issues on page 154
Changes for Release 21, Guide Version 21.20
The following sections are new for this version:
Keyboard Input Method on page 36
Major updates have occurred to the following sections:
Icon Instructions on page 17
Setup Wizard on page 28
Directory on page 58
Bandwidth Settings on page 75
Placing a Call Using the Remote Control on page 89
Changes for Release 21, Guide Version 21.15
The following sections are new for this version:
VCP41 Video Conferencing Phone on page 12
Website Snapshot on page 50
Hiding Icons in a Call on page 57
Chairman-Mode Conference on page 92
8-way MCU on page 85
Auto Recording on page 116
Using VCP41 with the PC or Mobile Device on page 145
Major updates have occurred to the following sections:
Packaging Contents on page 1
Icon Instructions on page 17
Setup Wizard on page 28
Installing the VC120 Video Conferencing System on page 24
Placing Multiple Calls on page 91

User Guide for the VC120 Video Conferencing System
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Changes for Release 20, Guide Version 20.6
The following sections are new for this version:
Remote Control Battery Safety Information on page 28
Meeting Password on page 53
Meeting Whitelist on page 55
Using the VCM30 Video Conferencing Microphone Array on page 147
Major updates have occurred to the following sections:
VCC18/VCC20 HD Camera on page 7
VCR10 Remote Control on page 15
Installing the VC120 Video Conferencing System on page 24
Audio Settings on page 77
Far-end Camera Control on page 80
Call Mute on page 106
Video Recording on page 112
Screenshot on page 117

Table of Contents
xi
Table of Contents
About This Guide ........................................................................... v
Chapters in This Guide...........................................................................................................................................v
Documentations ......................................................................................................................................................vi
Typographic Conventions...................................................................................................................................vii
Terms ..........................................................................................................................................................................vii
Summary of Changes ...........................................................................................................................................vii
Changes for Release 23, Guide Version 23.15.......................................................................................viii
Changes for Release 23, Guide Version 23.6 .........................................................................................viii
Changes for Release 22, Guide Version 22.15.......................................................................................viii
Changes for Release 22, Guide Version 22.5 .........................................................................................viii
Changes for Release 21, Guide Version 21.20.........................................................................................ix
Changes for Release 21, Guide Version 21.15.........................................................................................ix
Changes for Release 20, Guide Version 20.6 ............................................................................................ x
Table of Contents..........................................................................xi
Overview .........................................................................................1
Packaging Contents ................................................................................................................................................1
VC120 Package .....................................................................................................................................................1
VCP40 Package .....................................................................................................................................................3
VCP41 Package .....................................................................................................................................................4
VCM30 Package....................................................................................................................................................5
System Component Instructions........................................................................................................................5
VC120 Codec .........................................................................................................................................................5
VCC18/VCC20 HD Camera...............................................................................................................................7
Video Conferencing Phone ........................................................................................................................... 10
CPE80 Expansion Microphone..................................................................................................................... 12
VCM30 Video Conferencing Microphone Array................................................................................... 14
VCR10 Remote Control................................................................................................................................... 15
Icon Instructions .................................................................................................................................................... 17
Icons on Display Device ................................................................................................................................. 17
Icons on Video Conferencing Phone ........................................................................................................ 19
LED Instructions..................................................................................................................................................... 20
User Interfaces........................................................................................................................................................ 21
Web User Interface........................................................................................................................................... 21
Remote Control ................................................................................................................................................. 22
Getting Started.............................................................................23
System Installation ............................................................................................................................................... 23
Installing the VC120 Video Conferencing System ............................................................................... 24
Installing the Camera ...................................................................................................................................... 25
Installing Batteries for the Remote Control............................................................................................ 27
Powering the System On or Off ...................................................................................................................... 28
Setup Wizard .......................................................................................................................................................... 28
Controlling the Camera ...................................................................................................................................... 32
Controlling Local Cameras ............................................................................................................................ 32
Controlling Dual Cameras ............................................................................................................................. 33
Registration ............................................................................................................................................................. 33

User Guide for the VC120 Video Conferencing System
xii
Idle Screen Display ............................................................................................................................................... 34
Navigating Menus on the Display Device ................................................................................................... 36
Keyboard Input Method..................................................................................................................................... 36
Entering Data and Editing Fields..................................................................................................................... 37
System Status ......................................................................................................................................................... 38
Customizing the VC120 Video Conferencing System...............41
General Settings .................................................................................................................................................... 41
Virtual Remote Control................................................................................................................................... 41
Automatic Sleep Time..................................................................................................................................... 42
Backlight............................................................................................................................................................... 43
Site Name............................................................................................................................................................. 44
Language.............................................................................................................................................................. 45
Time & Date........................................................................................................................................................ 46
Key Tone............................................................................................................................................................... 49
Website Snapshot............................................................................................................................................. 50
Volume Settings ................................................................................................................................................ 51
Meeting Password ............................................................................................................................................ 53
Meeting Whitelist.............................................................................................................................................. 55
Meeting Blacklist............................................................................................................................................... 56
Hiding Icons in a Call....................................................................................................................................... 57
USB Configuration............................................................................................................................................ 57
Directory ................................................................................................................................................................... 58
Adding Local Contacts.................................................................................................................................... 59
Placing Calls to Contacts................................................................................................................................ 60
Editing Local Contacts..................................................................................................................................... 61
Deleting Local Contacts.................................................................................................................................. 62
Searching for Contacts ................................................................................................................................... 63
Search Source List in Dialing ........................................................................................................................ 64
Importing/Exporting Local Contact Lists ................................................................................................. 66
Call History Management.................................................................................................................................. 68
Viewing Call History......................................................................................................................................... 69
Placing a Call from the Call History List ................................................................................................... 70
Deleting an Entry from the Call History List........................................................................................... 71
Adding a Local Contact from the Call History List............................................................................... 73
Call Protocol............................................................................................................................................................ 74
Bandwidth Settings .............................................................................................................................................. 75
Audio Settings........................................................................................................................................................ 77
Audio Output Device....................................................................................................................................... 77
Audio Input Device........................................................................................................................................... 78
Far-end Camera Control..................................................................................................................................... 80
Controlling Far-end Camera......................................................................................................................... 81
Using the VC120 Video Conferencing System...........................83
Account Polling...................................................................................................................................................... 83
8-way MCU.............................................................................................................................................................. 85
Placing Calls ............................................................................................................................................................ 88
Placing a Call Using the Remote Control ................................................................................................ 89
Placing a Call Using the Video Conferencing Phone.......................................................................... 90
Placing a Call via Web User Interface ....................................................................................................... 90
Placing Multiple Calls ...................................................................................................................................... 91
Chairman-Mode Conference........................................................................................................................ 92
Answering or Rejecting Calls..........................................................................................................................101

Table of Contents
xiii
Auto Answer......................................................................................................................................................102
Do Not Disturb (DND)...................................................................................................................................103
Ending Calls...........................................................................................................................................................105
Call Management................................................................................................................................................106
Call Mute ............................................................................................................................................................106
Call Statistics .....................................................................................................................................................107
Changing Video Input Source....................................................................................................................108
Presentation ......................................................................................................................................................109
Configuring Camera Presets.......................................................................................................................110
Video Recording..............................................................................................................................................112
Screenshot .........................................................................................................................................................117
Video Layout.....................................................................................................................................................119
Using Cloud Platform ................................................................125
Using the Yealink VC Cloud Management Service Platform .............................................................125
Dialing Yealink Cloud Accounts ................................................................................................................125
Using the Yealink Meeting Server ................................................................................................................126
Dialing YMS Accounts...................................................................................................................................127
YMS Video Conference.................................................................................................................................127
Using the StarLeaf Cloud Platform...............................................................................................................137
Dialing StarLeaf Cloud Numbers ..............................................................................................................137
Joining the StarLeaf Meeting .....................................................................................................................138
Using the Zoom Cloud Platform...................................................................................................................139
Joining the Zoom Meeting..........................................................................................................................139
Using the BlueJeans Cloud Platform ...........................................................................................................140
Joining the BlueJeans Meeting..................................................................................................................140
Using the Pexip Platform .................................................................................................................................141
Dialing Pexip Alias ..........................................................................................................................................141
Joining the Pexip Meeting...........................................................................................................................142
Using the Mind Platform..................................................................................................................................143
Joining the Mind Meeting...........................................................................................................................143
Using the Custom Platform.............................................................................................................................144
Using VCP41 with the PC or Mobile Device ............................145
Connecting a PC or Mobile Device to the VCP41 ..................................................................................145
Adjusting the Volume of the PC or Mobile Audio.................................................................................146
Removing the PC or Mobile Audio ..............................................................................................................146
Using the VCM30 Video Conferencing Microphone Array ....147
Placing the VCM30 .............................................................................................................................................147
Muting or Unmuting the VCM30..................................................................................................................147
Viewing VCM30 Information ..........................................................................................................................148
Troubleshooting.........................................................................151
System Diagnostics ............................................................................................................................................151
General Issues.......................................................................................................................................................152
Camera Issues.......................................................................................................................................................154
Display Issues........................................................................................................................................................155
Video & Audio Issues ........................................................................................................................................155
System Maintenance .........................................................................................................................................156
Regulatory Notices ....................................................................165

User Guide for the VC120 Video Conferencing System
xiv
Service Agreements ...........................................................................................................................................165
Limitations of Liability .......................................................................................................................................165
Safety Instructions ..............................................................................................................................................165
Restriction of Hazardous Substances..........................................................................................................167
Appendix A - Time Zones..........................................................169
Index............................................................................................173

Overview
1
Overview
This chapter provides an overview of the VC120 video conferencing system. Topics include:
Packaging Contents
System Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new system, contact your system
administrator.
Packaging Contents
The VC120 video conferencing system can work with the VCP40 video conferencing phone,
VCP41 video conferencing phone or VCM30 video conferencing microphone array. You can
purchase any combination according to your needs:
Note
VC120 Package
VC120 Codec
HD Camera
We recommend that you use the accessories provided or approved by Yealink. The use of
unapproved third-party accessories may result in reduced performance.

User Guide for the VC120 Video Conferencing System
2
L-Bracket (for installing the camera)
Velcro×2 (one Velcro is on the bracket)
Camera Mounting Accessories
VCR10 Remote Control
AAA Batteries×2
Power Adapter

Overview
3
Cables
Cable Ties×5
Quick Start Guide
VCP40 Package
VCP40 Video Conferencing Phone
Ethernet Cable (7.5m)
Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the
VCP40 video conferencing phone with the 7.5m Ethernet cable. VCP40 video conferencing
phone can work as an audio device for the VC120 video conferencing system. You can also place
calls, answer calls or view directory and history on the VCP40 video conferencing phone.

User Guide for the VC120 Video Conferencing System
4
VCP41 Package
VCP41 Video Conferencing Phone
Expansion Microphone CPE80×2
Ethernet Cable (7.5m)
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)
Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the
VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing
phone can work as an audio device for the VC120 video conferencing system. You can also place
calls, answer calls or view directory and history on the VCP41 video conferencing phone.

Overview
5
VCM30 Package
VCM30 Video Conferencing Microphone Array
Ethernet Cable (7.5m)
Locate the Audio In port of on the 120 Codec, and connect it to the Audio Out port of the
VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as
the audio input device for the VC120 video conferencing system. For more information, refer to
Audio Input Device on page 78.
Note
System Component Instructions
Before installing and using the VC120 video conferencing system, you need to be familiar with
the following system components:
VC120 Codec
VCC18/VCC20 HD Camera
Video Conferencing Phone
CPE80 Expansion Microphone
VCM30 Video Conferencing Microphone Array
VCR10 Remote Control
VC120 Codec
VC120 Codec compresses outgoing video and audio data, transmits this information to the far
end, and decompresses incoming data. It supports 16:9 and 4:3 aspect ratios. It can be
compatible with different audio output devices, and can adapt to the display devices
Check the list before installation. If you find anything missing, contact your system administrator.

User Guide for the VC120 Video Conferencing System
6
automatically.
You do not need to change the VC120 Codec once it has been installed properly in your
environment.
VC120 Codec front panel
VC120 Codec back panel
Port Name
Description
①
Power Button
Powers the system on or off.
②
LED Indicator
Indicates different system statuses. For more information,
refer to LED Instructions on page 20.