Yealink CP965 User manual

End User Guide for Yealink CP965
END USER GUIDE
Nov2022

AireSpring
End User Guide for Yealink CP965
2
End User Guide for Yealink CP965
Introduction
This guide will help you get up and running with your new desk phone. For an
explanation of the listed features please reference the AirePBX Feature Guide at
https://airespring.com/resources/resources-others/?d=guides.
Accessing the CommPortal
To congure phone, log in at https://commportal.airespring.com/
Once you login, select Devices and add the Yealink CP965
Once you access to the phone page, the following screen will display:
Contents
Introduction........................................................................................................................... 2
Accessing the CommPortal.............................................................................................. 2
Programmable keys – Soft key........................................................................................ 4
Programmable keys – Line key........................................................................................4
Features................................................................................................................................... 5
Preferences............................................................................................................................. 6
Lines 1...................................................................................................................................... 6

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End User Guide for Yealink CP965
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Programmable keys – Soft key

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End User Guide for Yealink CP965
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In this section you will have 4 soft keys and will be able to select from the following
options:
fNone – this is used when a key is not assigned a function.
fDirectory – this congures the key to provide you with the phone’s list of contacts.
fStatus – this congures the status of your phone
fHistory
fDirectory
fCustom Key
fDial
Programmable keys – Line key
The Line Keys capabilities
In this section you will have additional options to congure up to 30 keys:
fLine
fDirected Pickup – this congures a key to pick up a call
fDirectory
fDND
fEnhanced Call Park
fEnhanced Monitor Extension
fForward – you can the target number to forward calls to.
fGroup Pickup
fIntercom / PTT
fKeypad Lock

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End User Guide for Yealink CP965
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fLast Caller ID Erasure
fLAP
fPaging List
fPrivate Call Hold
fRetrieve Parked Call
fSpeed Dial
fVoicemail
fLog Out
Features
In this section you will be able to set up:
fDial Plan - It congures the time (in seconds) for the IP phone to automatically dial
out the entered digits without pressing a send key
fCall Log - It enables or disables the IP phone to save local call log.
fNotication Popups –
Display Voice Mail Popup - It enables or disables the IP phone to display the pop-
up message when the phone receives a new voice mail (Note: If the voice mail pop-
up message box disappears, it won’t pop up again unless the user receives a new
voice mail or the user re-registers the account that has unread voice mails).
Display Missed Call Popup - It enables or disables the IP phone to display the pop-

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End User Guide for Yealink CP965
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up message when the phone misses a call.
Display Forward Call Popup - It enables or disables the IP phone to display the
pop-up message when the phone forwards an incoming call to other party.
Preferences
In this section you will be able to congure:
fCall Display - It enables or disables the IP phone and method to display the called
contact information when receiving an incoming call.
fDisplay
Background Image Type - It congures system or custom wallpaper displayed on
the IP phone. “Use System Image”- You can select one Image of system resource.
“Use Custom Image” - You can select one Image of uploaded resource.
System Background Image - It congures which wallpaper of system resource dis-
played on the IP phone.
Upload Background Image - It congures the access URL of the custom wallpaper
image. Note: The image you want to upload must be in jpg,. png,. der format.
Lines 1
In this section you will be able to congure:
User’s information (Number, Name, Description), Ringtone.
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2022 AireSpring, Inc. airespring.com
Ready to nd out more? Contact us at 888-389-2899,
email [e-mail], or visit our website at www.airespring.com
REV. 11.30.2022