Yealink T41 User manual

QUICK REFERENCE GUIDE
YEALINK
T41/42/46/48G
HANDSETS

2
T41/42G HANDSET FEATURES
1.
2.
3.
4.
5.
7.
8.
9.
The contact icon Call Forward/
Forwarded Calls
Handset mode Ringer volume is 0
Headset mode Missed Calls
Hands-free speakerphone mode Received Calls
Voice Mail Placed Calls
Call Hold Do Not Disturb
Call Mute Network is
unavailable
6.
10.
11.
12.
3.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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1. LCD Screen Shows information about calls, messages, soft
keys, time, date and other relevant data
2.
Power
Indicator LED
Indicates phone power and some feature statuses.
• Incoming call—Fast ashing
• Voice mail or text message—Slow ashing
3. Line Keys Use these keys to activate up to six accounts and
assign various features
4.
Mute Key Toggles and indicates mute feature.
Headset Key Toggles and indicates the headset mode.
Message Key Accesses voice mails.
Redial Key Redials a previously dialed number.
5. Speakerphone
Key
Toggles and indicates the hands-free
speakerphone mode.
6. Volume Key Adjusts the volume of the handset, headset,
speaker, and ringer.
7. Keypad Provides the digits, letters, and special characters
in context-sensitive applications.
8. Speaker Provides ringer and hands-free (speakerphone)
audio output.
9.
Scroll through the displayed information.
Conrms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
10. Soft Keys Label automatically to identity their context-
sensitive features.
11. Hookswitch
Tab
Secures the handset in the handset cradle when
the IP phone is mounted vertically.
12.
Hookswitch Picking up the handset from the handset cradle,
the hookswitch bounces and the phone connects to
the line, laying the handset down on the handset
cradle, the phone disconnects from the line.

4
T46G HANDSET FEATURES
1.
2.
3.
4.
5.
8.
9.
The contact icon Call Forward/
Forwarded Calls
Handset mode Ringer volume is 0
Headset mode Missed Calls
Hands-free speakerphone mode Received Calls
Voice Mail Placed Calls
Call Hold Do Not Disturb
Call Mute Network is
unavailable
6.
10.
3.
7.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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1. LCD Screen Shows information about calls, messages, soft
keys, time, date and other relevant data
2. Power
Indicator LED
Indicates phone power and some feature
statuses.
3. Line Keys Use these keys to activate up to six accounts and
assign various features
4. Headset Key Toggles and indicates the headset mode.
Mute Key Toggles and indicates mute feature.
5.
Message Key Accesses voice messages.
Hold Key Places a call on hold or resumes a held call.
Redial Key Redials a previously dialed number.
Transfer Key Transfers a call to another party.
6. Speakerphone
Key
Toggles the hands-free speakerphone mode.
7. Volume Key Adjusts the volume of the handset, headset,
speaker, and ringer.
8. Keypad Provides the digits, letters, and special characters
in context-sensitive applications.
9.
Scroll through the displayed information.
Conrms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
10. Soft Keys Label automatically to identity their context-
sensitive features.

6
T48G HANDSET FEATURES
1.
2.
3.
4.
5.
The contact icon Call Forward/
Forwarded Calls
Handset mode Ringer volume is 0
Headset mode Missed Calls
Hands-free speakerphone mode Received Calls
Voice Mail Placed Calls
Call Hold Forwarded Calls
Call Mute Do Not Disturb /
Network is unavailable
6.
13.
7.
8.
9.
10.11.
12.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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1. Power
Indicator LED
Indicates phone power and some feature statuses.
2.
Touch Screen The screen is touch-sensitive. Tap to select and
highlight screen items. Shows information about
calls, messages, soft keys, time, date and other
relevant data
3. Headset Key Toggles and indicates the headset mode.
4. Mute Key Toggles and indicates mute feature.
5. Hold Key Places a call on hold or resumes a held call.
6. Transfer Key Transfers a call to another party.
7. Speakerphone
Key
Toggles and indicates the hands-free
speakerphone mode.
8. Message Key Accesses voice messages.
9. Redial Key Redials a previously dialed number.
10.
Position the cursor within text you’re updating.
Enable or disable elds.
Turn pages or scroll through values for a eld.
Scroll through items. Access to History and
Directory respectively.
Conrms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
11. Volume Key Adjusts the volume of the handset, headset,
speakerphone and ringer.
12. Keypad Provides the digits, letters and special characters
in context-sensitive applications.
13. Speaker Provides hands-free (speakerphone) audio
output.

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Touch Screen
Navigating the Touch Screen:
• To enter the main menu, tap
• To return to the idle screen, tap
• To go back to the previous menu, tap
• To select an item, tap the item
• To turn pages, tap or on the touch screen.
• To scroll through values in a pull-down list, press or .
Entering and Updating Data:
1. Tap the eld you want to edit.
2. Enter data using the keypad.
3. Tap Save.
To select a eld option:
Tap the eld name, and then tap the eld’s highlighted box. From the
pull-down list, tap the desired option.
USING YOUR T48G HANDSET

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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Placing a Call
Using the handset
1. Pick up the handset.
2. Enter the number, and then press Send.
Using the speakerphone
1. With the handset on-hook, press .
2. Enter the number, and then press Send.
Using the headset
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press Send.
Note: During a call, you can alternate between the headset, hands-
free speakerphone and handset modes by pressing the Headset key,
Speakerphone key or by picking up the handset. Headset mode
requires a connected headset.
Placing Multiple Calls
The G series phones can handle multiple calls at a time. However, as
only one active call (the call that has audio associated with it) can be
in progress at any time, other calls are placed on hold
To place a new call during an active call
1. Press the line button (The active call is placed on hold).
2. Enter the desired extension or external number using the keypad.
3. Press or Send to make the new call.
Press or to display each call, and then press Resume to
retrieve the displayed call.
PLACING AND RECEIVING CALLS

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Answering a Call
Using the handset
• Pick up the handset.
Using the speakerphone
• Press .
Using the headset
• Press .
Note: You can ignore an incoming call by pressing Reject.
Ending a Call
Using the handset
Hang up the handset.
Using the speakerphone
Press .
Using the headset
Press .
Redial
• Press to enter the placed call list.
• Press or to select the desired entry, and then press or
Send to dial the selected number.
• Press twice when the phone is idle to dial out the last dialled
number.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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Call Mute and Un-Mute
• Press to mute the microphone during a call.
• Press again to un-mute the call.
• While a call is on Mute your mute button will display a Red light.
Call Hold and Resume
To place a call on hold
• Press Hold during an active call.
To resume the call, do one of the following:
• If there is only one call on hold, press Resume.
• If there is more than one call on hold, press or to select the
desired call, and then press Resume.
Call history (T41/42/46G)
1. Press History when the phone is idle, press or to scroll
through the list.
2. Select an entry from the list and press Send to call the selected item.
Call History (T46G)
1. When in the call history press or to view:
• All Calls
• Missed Calls
• Placed Calls
• Received Calls
• Forwarded Calls.
2. Select an entry from any history list and press Send to call the
selected item.

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Call History (T48G)
1. When the phone is idle, tap , and then tap the desired call list
on the left.
2. Tap or , or press or to scroll to the desired page.
3. Tap after the desired entry, and then you can:
• Tap Send to place a call
• Tap Add to add the entry to the local directory
• Tap Edit to edit the phone number of the entry before placing a call
• Tap Blacklist to add the entry to the blacklist
• Tap Delete to delete the entry from the list.
Call Transfer
Note: the Transfer button on the T41/42G is Tran.
Blind Transfer
Transfer a call without speaking to the other party, or checking for
ringing tone.
1. Press Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press Transfer.
Semi-Attended Transfer
Transfer a call when ringing tone is heard.
1. Press Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send.
3. Press the Transfer when you hear the ring-back tone.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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Attended Transfer
Transfer a call when the second party answers.
1. Press Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send.
3. Press Transfer when the second party answers.
Call Forward
The following call forward options are available:
• Always Forward - Incoming calls are forwarded unconditionally
• Busy Forward - Incoming calls are forwarded when the phone is
busy
• No Answer Forward - Incoming calls are forwarded if not answered
after a period of time.
(T41/42G)
1. Press Menu when the phone is idle, and then select Call Control >
Call Forward.
(T46G)
1. Press Menu when the phone is idle, and then select Features > Call
Control > Call Forward.
(T48G)
1. Tap when the phone is idle, and then select Features > Call
Forward.
(All)
1. Select the line the forwarding option is to apply to, or select
Common to apply to all lines.
2. Press or to select the desired forwarding type.

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3. Press or to enable/disable call forwarding.
4. In the Forward To eld enter the number to forward to.
5. For No Answer Forward, press or to select the desired
ring time to wait before forwarding.
6. Press Save.
Call Conference
1. Press Conference during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press Send.
3. Press Conference again when the second party answers. All parties
are now joined in the conference.
4. Press to disconnect all parties.
Note: You can split the conference call into two individual calls by
pressing the Split key.
Voice Message
The Message waiting indicator on the idle screen indicates that one or
more voice messages are waiting at the message center. The power
indicator LED slowly ashes red.
To listen to voice messages:
1. Press .
2. Follow the voice prompts to listen to your voice messages.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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CUSTOMIZING YOUR PHONE
Contact Directory (T41/42G)
To add a contact
1. Press NetDir when the phone is idle, and then select the desired
group.
2. Press Option.
3. Select Add.
4. Enter a unique contact name in the Name eld and contact
numbers in the corresponding elds.
5. Press and enter number.
6. Press Save.
To edit a contact
1. Press NetDir when the phone is idle, and then select the desired
group.
2. Press or to select the desired contact.
3. Press Option and then select Detail from the prompt list.
4. Edit the contact information.
5. Press Save.
To delete a contact
1. Press NetDir when the phone is idle, and then select the desired
group.
2. Press or to select the desired contact,
3. Press Option and then select Delete from the prompt list.
4. Press OK when the LCD screen prompts “Delete Selected Item?”.

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Contact Directory (T48G)
To add a contact
1. When the phone is idle, tap , and then tap the desired group
on the left.
2. Tap Add to add a contact.
3. Enter a unique contact name in the Name eld and contact numbers
in the corresponding elds.
4. Tap Save.
To edit a contact
1. When the phone is idle, tap , and then tap the desired group
on the left.
2. Tap after the desired contact.
3. Tap into eld and edit the contact information as required.
4. Tap Save.
To delete a contact
1. When the phone is idle, tap , and then tap the desired group
on the left.
2. Tap after the desired contact, and then tap Delete.
3. Tap the OK when the touch screen prompts “Delete the selected
contact?”.
Speed Dials (T41/42G/46G)
1. Hold down an available line button.
2. In the Type eld, press and choose Speed Dial. Press .
3. In the Account ID eld: press and choose the Line number (i.e.
3, 4, etc). Press .

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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4. In the Label eld: enter a name for the Speed Dial (pressing 0 will
give you a space). Press .
5. In the Value eld: enter the phone number or a Feature Access
Code (e.g. *98).
6. Press Save.
Once set up to dial the number simply press the speed dial button.
Speed Dials (T48g)
1. Tap .
2. Tap Features.
3. Tap DSS Keys.
4. Select an available position.
5. In the Type eld, tap and choose Speed Dial.
6. In the Account ID eld: enter the Position.
7. In the Label eld: enter a name for the Speed Dial (pressing 0 will
give you a space).
8. In the Value eld: enter the phone number or a Feature Access
Code (e.g. *98).
9. Tap Save.
Once set up to dial the number simply tap the speed dial icon.

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Volume Adjustment
Press during a call to adjust the receiver volume of the
handset/speakerphone/ headset.
Press when the phone is idle to adjust the ringer volume.
Note: If the ringer volume is adjusted to minimum, the icon will
appear on the LCD screen
Ring Tones (T41/42G)
1. Press Menu when the phone is idle, and then select Settings > Basic
Settings > Sounds > Ring Tones.
2. Select to apply the ring tone to a particular line or common for all
lines.
3. Press or to select the desired ring tone.
4. Press Save.
Ring Tones (T46/48G)
1. Press Menu when the phone is idle, and then select Settings > Basic
> Sounds > Ring Tones.
2. Select to apply the ring tone to a particular line or common for all
lines.
3. Press or to select the desired ring tone.
4. Press Save.

QUICK REFERENCE GUIDE | YEALINK T41/42/46/48G HANDSETS
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Backlight (T41/42G)
1. Press Menu > Settings > Basic Settings > Display > Backlight
2. Press or to select the desired options
3. Press Save.
Backlight (T46/48G)
1. Press Menu > Settings > Basic > Display > Backlight
2. Press or to select the desired options
3. Press Save.

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TROUBLESHOOTING
These are some suggested basic troubleshooting tips to try before
contacting Vocus.
Phone Not Working
• Unplug handset and then plug it back in.
• Ensure the Ethernet cable from the wall is plugged into the
“Internet” socket.
• Ensure the Ethernet cable from the phone to your computer is
plugged into the “PC” socket.
• Test phone on another port.
• Test another Ethernet cable.
• Try another phone on this connection.
• Is anyone else experiencing the same issue?
Volume Adjustment
• Test with loudspeaker or headset.
• Is it happening with all calls or just some?
• Is the issue present on internal calls?
• Try the phone at another location and see if the problem persists.