Alcatel-Lucent 8068s Premium User manual

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8068S Cloud Edition DeskPhone
8058S Cloud Edition DeskPhone
8018 Cloud Edition DeskPhone
8008G Cloud Edition DeskPhone
8008 Cloud Edition DeskPhone
User Manual
Edition 01 –March 2021

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INTRODUCTION
Thank you for choosing an Alcatel-Lucent Enterprise Desk phone.
This document describes the services offered by the Alcatel-Lucent Enterprise Cloud Edition range desk phones
connected to a SIP server.
The Cloud Edition range is composed of the following desk phones:
•Alcatel-Lucent 8068s Cloud Edition DeskPhone (8068s CE).
•Alcatel-Lucent 8058s Cloud Edition DeskPhone (8058s CE).
•Alcatel-Lucent 8018 Cloud Edition DeskPhone (8018 CE).
•Alcatel-Lucent 8008G Cloud Edition DeskPhone (8008G CE).
•Alcatel-Lucent 8008 Cloud Edition DeskPhone (8008 CE).
The labels and icons displayed depend on the type and the skin of the set. The label is not displayed if the
corresponding feature is not configured on your telephone system. Depending on the size of the display, some
labels may be truncated. All labels are displayed in color and are italicized. This icon describes a succession of
actions or labels you have to do or select: .
This icon describes the consequence of an action: .

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Some features depend on the type of the set.
8068s CE
8058s CE
8018 CE
8008G CE
8008 CE
IP Phone
Color screen
Monochrome screen
Busy light logo on back shell
Theme (skin)
Bluetooth® handset
Bluetooth® Smart Ready
Compatible with Bluetooth ® headset
USB headset
Jack headset
RJ9 headset*
Two-port Gigabit Ethernet switch with
Power Over Ethernet support
Two-port Fast Ethernet switch with Power
Over Ethernet support
Premium Add-on 10 keys modules
Premium Smart display 14 keys module
Premium add-on 40-key modules
Audio services (hands-free, handset and
headset)
Adjusting the contrast of the display
Ambient light sensor
3rd Party Call Control (3PCC)
*Use an adapter RJ9 to connect a jack or usb headset (3GV28177AA).
The labels and icons presented in this document are not contractually binding and may be modified without prior
warning.

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CONTENTS
1GETTING TO KNOW YOUR TELEPHONE .......................................................................................................9
8068S CLOUD EDITION DESKPHONE ................................................................................................................9
1.1.1 PHONE DESCRIPTION............................................................................................................................................9
1.1.2 MAIN SCREEN AND NAVIGATION KEYS .....................................................................................................................9
1.1.3 CALL MANAGEMENT SCREEN ...............................................................................................................................10
1.1.4 CHANGE THE THEME (SKIN)OF YOUR PHONE..........................................................................................................11
1.1.5 BUSY LIGHT LOGO ON BACK SHELL........................................................................................................................11
8058S CLOUD EDITION DESKPHONE ..............................................................................................................12
1.2.1 PHONE DESCRIPTION..........................................................................................................................................12
1.2.2 MAIN SCREEN AND NAVIGATION KEYS ...................................................................................................................12
1.2.3 CALL MANAGEMENT SCREEN ...............................................................................................................................13
1.2.4 CHANGE THE THEME (SKIN)OF YOUR PHONE..........................................................................................................14
1.2.5 BUSY LIGHT LOGO ON BACK SHELL........................................................................................................................14
8018 CLOUD EDITION DESKPHONE ...............................................................................................................15
1.3.1 PHONE DESCRIPTION..........................................................................................................................................15
1.3.2 MAIN SCREEN AND NAVIGATION KEYS ...................................................................................................................15
1.3.3 CALL MANAGEMENT SCREEN ...............................................................................................................................16
1.3.4 CHANGING OR UPDATING THE PAPER LABEL ...........................................................................................................17
1.3.5 FUNCTION KEYS AND PROGRAMMABLE KEYS...........................................................................................................17
8008 /8008G CLOUD EDITION DESKPHONE...................................................................................................18
1.4.1 PHONE DESCRIPTION..........................................................................................................................................18
1.4.2 MAIN SCREEN AND NAVIGATION KEYS ...................................................................................................................18
1.4.3 CALL MANAGEMENT SCREEN ...............................................................................................................................19
1.4.4 FUNCTION KEYS AND PROGRAMMABLE KEYS...........................................................................................................19
PERMANENT FEATURES KEYS ........................................................................................................................21
HOMEPAGE SCREEN ...................................................................................................................................22
1.6.1 HOMEPAGE WITH INFORMATION ABOUT THE PHONE ...............................................................................................22
1.6.2 NAVIGATION.....................................................................................................................................................22
CALL ICONS ..............................................................................................................................................23
KEYBOARD...............................................................................................................................................23
1.8.1 ALPHA-NUMERIC KEYBOARD................................................................................................................................23
1.8.2 MAGNETIC ALPHABETIC KEYBOARD (OPTIONAL)......................................................................................................24
DESCRIPTION OF THE CONNECTORS ................................................................................................................25
ALE WIDEBAND BLUETOOTH®HANDSET.......................................................................................................27
1.10.1 VOICE PROMPTS .............................................................................................................................................28
1.10.2 INSTALLING OR REPLACING THE BLUETOOTH®HANDSET BATTERY ............................................................................28
1.10.3 PAIRING AND CONNECTING THE BLUETOOTH®WIRELESS HANDSET ..........................................................................29
INSTALL A COMFORT WIRED HANDSET ...........................................................................................................29
MULTIPLE SIP ACCOUNTS ..........................................................................................................................30
2CONTACTS MANAGEMENT.......................................................................................................................31
LOCAL DIRECTORY......................................................................................................................................31

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2.1.1 CREATE A NEW GROUP .......................................................................................................................................31
2.1.2 DELETE A GROUP ...............................................................................................................................................31
2.1.3 DELETE ALL GROPUS IN THE LOCAL DIRECTORY ........................................................................................................31
2.1.4 MODIFY A GROUP..............................................................................................................................................32
2.1.5 CREATE A NEW CONTACT ....................................................................................................................................32
2.1.6 DELETE A CONTACT ............................................................................................................................................33
2.1.7 DELETE ALL CONTACTS IN THE LOCAL DIRECTORY .....................................................................................................33
2.1.8 MODIFY A CONTACT...........................................................................................................................................33
CONTACT CARD .........................................................................................................................................34
2.2.1 ADD THE CONTACT TO YOUR LOCAL DIRECTORY.......................................................................................................35
2.2.2 COMPANY DIRECTORY (LDAPS)...........................................................................................................................35
3PROGRAM KEY MANAGEMENT ................................................................................................................36
MAKE CALL USING SPEED DIAL.......................................................................................................................36
BLF........................................................................................................................................................36
4USING YOUR TELEPHONE.........................................................................................................................37
INFORMATION ABOUT THE PHONE .................................................................................................................37
MANAGE THE CALL LOG...............................................................................................................................37
CALLING BY NUMBER..................................................................................................................................39
MAKING A PEER TO PEER SIP CALL .................................................................................................................40
CALLING BY NAME .....................................................................................................................................40
CALL FROM CALL LOG..................................................................................................................................42
CALLING USING YOUR PERSONAL DIRECTORY ....................................................................................................42
CALLING USING SPEED DIAL KEY.....................................................................................................................42
RECEIVING A CALL ......................................................................................................................................43
SWITCHING BETWEEN AUDIO MODES ............................................................................................................44
ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (HANDSET LIFTED).........................................................44
REDIALING .............................................................................................................................................44
SENDING DTMF SIGNALS ..........................................................................................................................45
MUTE,SO THAT YOUR CONTACT CANNOT HEAR YOU.........................................................................................45
INTERPHONY (AUTO ANSWER)....................................................................................................................45
LOCK /UNLOCK YOUR TELEPHONE................................................................................................................45
MAKING A SECOND CALL DURING A CONVERSATION .........................................................................................46
ANSWERING A SECOND CALL DURING A CONVERSATION.....................................................................................46
TO CANCEL YOUR SECOND CALL AND RECOVER THE FIRST....................................................................................47
PLACING A CALL ON HOLD (HOLD) ................................................................................................................47
SWITCHING BETWEEN CALLS (BROKER CALL)...................................................................................................47
TRANSFERRING A CALL ..............................................................................................................................48
4.22.1 TO TRANSFER YOUR CALL TO ANOTHER NUMBER...................................................................................................48
4.22.2 TO TRANSFER A CALL TO ANOTHER CONTACT ON HOLD ..........................................................................................48
THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CONTACTS (CONFERENCE)...........................................48
4.23.1 END THE CONFERENCE WITH ALL PARTICIPANTS....................................................................................................48
4.23.2 AFTER THE CONFERENCE,TO LEAVE YOUR TWO CONTACTS TALKING TOGETHER..........................................................48