Alcatel Temporis IP 600 Service manual

Temporis IP 600
ADMINISTRATOR’S GUIDE
Temporis IP 600 is a performing and easy-to-use SIP IP phone conceived for the
business environment. Features such as an intuitive user interface, wide
interoperability with IPPBX and VoIP providers, HD sound to grant a better efficiency in
business communication or remote phonebook and xml browser to enhance integration
within your company system and customize user interface make it the ideal terminal
for your business.
Please read carefully the administrator guide for a better knowledge of available
functialities and configurations possibilities you have access to with this terminal and
thus be granted with an entire satisfaction.
Declaration of Conformity
Hereby, it’s declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Warning

To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.

Contents
Getting Started .................................................- 1 -
Packing List........................................................................................... - 1 -
Assembling the Phone ............................................................................ - 1 -
Configuration and Registration ................................................................ - 3 -
Basic Configuration via Web Page ....................................................... - 3 -
Basic Configuration using phone keypad ............................................. - 5 -
Overview ..........................................................- 7 -
Keypad................................................................................................. - 7 -
LEDs .................................................................................................... - 7 -
Icons ................................................................................................... - 8 -
User Interface ..................................................................................... - 10 -
Customizing Your Phone.................................- 13 -
General Settings.................................................................................. - 13 -
Phone Status ................................................................................. - 13 -
Language ...................................................................................... - 14 -
Time and Date ............................................................................... - 15 -
Push XML ...................................................................................... - 18 -
Maximum number of Calls ............................................................... - 18 -
Keypad Lock .................................................................................. - 19 -
Logo Customization ........................................................................ - 21 -
Audio Settings..................................................................................... - 22 -
Volume ......................................................................................... - 22 -
Ring Tones .................................................................................... - 23 -
Codec Selection ............................................................................. - 25 -
Tone Settings ................................................................................ - 25 -
Voice ............................................................................................ - 26 -
Distinctive Ringing ......................................................................... - 27 -
Contact Management ........................................................................... - 28 -
Edit/Add/Delete Contacts ................................................................ - 28 -

Import/Export Contact List .............................................................. - 33 -
Remote Phone Book ....................................................................... - 34 -
Broadsoft ...................................................................................... - 35 -
LDAP ............................................................................................ - 36 -
Basic Call Functions........................................- 38 -
Outgoing calls ..................................................................................... - 38 -
Call Devices................................................................................... - 38 -
Call Methods.................................................................................. - 38 -
Live Dialpad .................................................................................. - 41 -
Send Key configuration ................................................................... - 42 -
Password dial ................................................................................ - 43 -
Call Completion.............................................................................. - 44 -
Auto Redial.................................................................................... - 45 -
Hot Line ........................................................................................ - 46 -
Anonymous call ............................................................................. - 47 -
Dial Plan ....................................................................................... - 49 -
Incoming calls ..................................................................................... - 53 -
Answering an incoming call ............................................................. - 53 -
Rejecting an incoming call ............................................................... - 54 -
DND ............................................................................................. - 54 -
Call Forward .................................................................................. - 54 -
DND/FWD Synchronisation .............................................................. - 56 -
Intercom....................................................................................... - 57 -
Auto Answer .................................................................................. - 58 -
Call log............................................................................................... - 59 -
Accessing Call log........................................................................... - 60 -
Accessing Missed Calls list ............................................................... - 60 -
Accessing Dialed Calls list................................................................ - 60 -
Call list items management ............................................................. - 60 -
Missed call log enable/disable .......................................................... - 61 -
During an Active Call............................................................................ - 62 -
Mute............................................................................................. - 62 -
Call Hold ....................................................................................... - 62 -
Call Waiting ................................................................................... - 62 -

Call Transfer .................................................................................. - 64 -
3-way Conference .......................................................................... - 65 -
Network Conference ....................................................................... - 65 -
HuaWei ATS Conference .................................................................. - 66 -
Voicemail ...................................................................................... - 68 -
SMS ............................................................................................. - 70 -
Advanced Functions........................................- 73 -
Account Setting ................................................................................... - 73 -
TLS .............................................................................................. - 74 -
DNS-SRV ...................................................................................... - 74 -
Network Setting .................................................................................. - 75 -
PC Port Setting .............................................................................. - 75 -
Advanced Network Settings ............................................................. - 76 -
Maintenance Tasks ............................................................................... - 81 -
User levels .................................................................................... - 81 -
Administrator Mode ........................................................................ - 81 -
Reboot.......................................................................................... - 81 -
Reset to Factory............................................................................. - 82 -
Configuration Export/Import ............................................................ - 83 -
WatchDog ..................................................................................... - 83 -
Action URL/URI .............................................................................. - 84 -
Firmware Update and Autoprovisioning ............................................. - 86 -
Decryption .................................................................................... - 87 -
Zero-Active Interface ...................................................................... - 88 -
System Log Export ......................................................................... - 89 -
PCAP Trace Export .......................................................................... - 90 -
Keys configuration ............................................................................... - 90 -
Send Key configuration ................................................................... - 90 -
Soft key Layout.............................................................................. - 90 -
Programmable Keys........................................................................ - 91 -
Line keys Configuration................................................................... - 92 -
Trouble Shooting ..........................................- 108 -

Appendix A. ..................................................- 110 -
Line Key configuration menu ................................................................- 110 -
Memory Key configuration menu...........................................................- 113 -

Temporis IP 600 Administrator guide version 0.1 - 1 -
Getting Started
Packing List
The following components are included in your package:
TEMPORIS IP 600
Phone Foot Stand
Wall mount accessories
Handset & Handset Cord
Ethernet Cable
Quick Start Guide
Assembling the Phone
This section introduces how to assemble the phone with the components in the packing
list
Attach the foot stand or wall mount accessories;
Connect Handset;
Connect Network and Power.
Attach the Stand or wall mount accessories, as shown below:

Temporis IP 600 Administrator guide version 0.1 - 2 -
Connect Handset and Headset, as shown below:
Note: Headset is not provided in the package.
Connect Network and Power
You can either connect the phone to the AC Power directly using a power adapter (not
supplied) or to a PoE compliant switch or hub. Your system administrator will advise you
on which one to use.
Foot stand
assembly
Please make sure that you
insert the foot in the correct
position. Footstand and phone
include some dots to guide
you doing this.
Wall mount
1. Remove the stand.
2. Slide up this part
3. Install wall mount fittings
2
3
3

Temporis IP 600 Administrator guide version 0.1 - 3 -
Note:
If inline power is provided, do not install AC adapter (not provided). Make sure the
Ethernet cable and switch/hub are PoE compliant.
The Internet Port can also be connected to Hub/Switch/IP PBX or other internet
devices.
The phone can also share the network connection with other network devices such as
PCs. Connect the phone PC port and computer network port together using an Ethernet
cable.
Configuration and Registration
Some simple configurations are needed to get your phone ready for making calls:
network and account information must be correct.
If you are not an administrator, please contact your internet administrator or service
provider for more details.
Basic Configuration via Web Page
Temporis IP600 features an embedded web server to help administrators and users
configure, manage and use their phone in an intuitive and simple manner. The phone’s
web server can be accessed with any web browser.

Temporis IP 600 Administrator guide version 0.1 - 4 -
Press OK button on the keypad of the phone to enter the status page and find out your
Temporis IP600 IP address. Enter it (for example http://192.168.1.100) into the
address bar of your web browser. The default administrator’s login name and password
are admin/admin.
Note: Please locate your PC in the same network segment of your Temporis IP600
(192.168.1.X) to be able to access the web configuration page. Please consult your
system administrator for help.
Network Settings
Choose Network->Internet Port WAN .
DHCP: By default the phone attempts to contact a DHCP Server in your network in
order to obtain its valid network settings, e.g. IP address, subnet mask, gateway, DNS
server, etc.
Static IP Address: If your phone cannot contact a DHCP Server for any reason, you
need to enter the network settings manually via Static IP Address. Please contact your
internet administrator for more details.
PPPoE: If you are using an xDSL Modem, you may connect your phone to the internet
via PPPoE mode. Please contact your ISP for the User Name and Password for
internet access.
Note:
Using the wrong network parameters may result in inaccessibility of your phone and
may also have an impact on your network performance. Please contact your network
administrator.
Account Settings
The phone attempts to register to the SIP server using the account data provided by
automatic or manual initialization.
Choose Account page. You will find the following parameters:
Field
Description
Register Status
It shows the register status of the phone (read only)
Account Active
You can choose on/off to enable/disable the account respectively.
Label
The name showing on the LCD of current device.
Display Name
The local phone name showing on the other phone when calling.
Register Name
Register name provided by ISP.
User Name
User account information, provided by ISP.

Temporis IP 600 Administrator guide version 0.1 - 5 -
Password
Account password provided by ISP.
SIP Server
SIP server address provided by ISP.
When Network and Account Setting configuration are settled, the following information,
related to register status, is displayed on the idle screen:
Registering
Registered successfully
Register failed
When all accounts register fail, phone will display by default.
When the phone reboots, it will register automatically. If many phones register at the
same time, for example after a power outage, the SIP server may be affected; admins
can set a register power up time so that the phones will register a random time after
power up.
Setting the power up time via web interface:
Choose network->Advanced-> Random Registration, enter the time in the field and
validate with Confirm button.
Note:
Should the IP PBX (SIP registrar) require an authentication, a correct password is
needed. Make sure you are using the appropriate input method or enter the password
via the web user interface.
Basic Configuration using phone keypad
You will need admin privilege to perform this and other configurations. By default the
phone will be in user mode, so you will need to perform a simple procedure to switch
to admin mode.
Change phone to admin mode:
Press MENU7.User type. Press right navigation key until you see “admin” on the
screen. Then press the down key to be prompted for the password. It is “admin” by
default and press OK.
Network Settings: Press MENU->3.Settings->2.Advanced->OK. Enter the admin
password, and choose Network->WAN Port/PC Port /VLAN/Webserver
Type/802.1x Settings to enter the internet relating configuration page

Temporis IP 600 Administrator guide version 0.1 - 6 -
Account Settings: Press MENU->3.Settings->2.Advanced->OK. Enter the admin
password, and choose Accounts->OK to configure the account settings.
You can refer to the above “Basic configuration via web page”chapter for parameter
details.
Note:
The active User Type is shown with an * on the left of display when you enter Menu7.
User Type menu, like this:
Once you finish all admin related tasks you should go back to user mode with the same
procedure, or simply reboot the phone.
<*user >

Temporis IP 600 Administrator guide version 0.1 - 7 -
Overview
Keypad
LEDs
Table 1 Line Keys
LED Status
Description
Steady green
The account is active
Blinking green
There is an incoming call to the account, or there is a call on hold
status
off
The phone is in idle status whatever registered/ unregistered

Temporis IP 600 Administrator guide version 0.1 - 8 -
Table 2 Line Keys set to BLF
LED Status
Description
Steady green
The monitored account is in idle status
Fast blinking green
There is an incoming call to the monitored account
Slow blinking green
The monitored account is on an conversation
Off
It is not active as BLF
Table 3 Power Indication LED
LED Status
Description
Steady amber
When new messages or new missed calls
During boot process
Blinking amber
When there is an incoming call or when a call is muted
Slow blinking amber
When network is not available or sip server failure
off
In idle mode
Table 4 Line Keys set to BLA
LED Status
Description
Steady green
All of the members are in idle status
Slow blinking green
Some part s is seizing the line/ ring-back/ under the private
hold status.
Fast blinking green
Some part(s) is ringing /on the phone / under the public hold
status or all of the parts press hold.
Off
It is not active as BLA
Icons
Temporis IP600 displays different kinds of icons on its LCD, you can refer to the
following table for their meanings:

Temporis IP 600 Administrator guide version 0.1 - 9 -
Icon
Description
Flashes when the internet is disconnected
Account register failed
Account registering
Account register successful
Missed calls
Call in
Call out
Input Method: all letters and numbers
Input Method: numbers
Input Method: multi-lingual letters in lower case
Input Method: multi-lingual letters in upper case
Call muted
Call hold
Voicemail
SMS
Call forward
DND(Do not Disturb)
Auto answer
In handset mode
In headset mode
In speaker mode
The recording session cannot be started
The recording cannot be stopped.
Probably the recording box is full.
This call cannot be recorded.
The recording session has successfully started.

Temporis IP 600 Administrator guide version 0.1 - 10 -
User Interface
There are two ways to customize specific options on your phones:
Using keypad and display on the phone;
Using Web user interface in an Internet browser from your PC; please refer to
“Configuration and Registration” chapter to get into the Web interface.
In many instances, it is possible to use both the user interface to operate the phone and
change settings; some, however, are only possible via a phone or web user interface.
Please refer to the following table for differences:
Phone Options
Phone UI
Web UI
Status
--IP
--MAC
--Firmware
--More
√
√
Call Features
--Call Forward
--Call Waiting
--Function Keys
-- Send Key
--Hot Line
--Anonymous Call
--Auto Redial
--Dial Plan
--Tones
--DND Codes
--ReDialTone
--Emergency
√
√
√
√
√
√
√
√
√

Temporis IP 600 Administrator guide version 0.1 - 11 -
--BusyToneDelay
--Return code when refuse
--Return code when DND
--Intercom
--Call Completion
--Broadsoft Settings Menu
--Logs Settings
√
√
Basic Phone Functions
--Language
--Time & Date
--Ring Tone
--Phone Volume
--Logo Customization
√
√
√
√
√
√
√
√
Advanced Phone Functions
--Accounts
--Network
--Phone Setting
--Voice
--Codecs
--Echo Cancellation etc
--Reset to factory
--Set password
--Update
--Set AES Key
--Keypad Lock
--Auto Provision
√
√
√
√
√
√
√
√
Other Features
--Messages
--History Type
--Directory
--User Mode
√
√
√
√
√

Temporis IP 600 Administrator guide version 0.1 - 12 -
Note:
The above table only indicates most of phone functions rather than all of them. Please
refer to next chapters for more details.
Some functions are password protected. In this case when you are prompted for a
password make sure to introduce one in accordance with active User Type.
The default administrator password is admin.

Temporis IP 600 Administrator guide version 0.1 - 13 -
Customizing Your Phone
General Settings
Phone Status
You can view the status of your phone using the Phone interface or the Web interface.
This option allows you to review:
IP
MAC
Firmware
Network: MAC, WAN, LAN, Gateway, DNS, etc
Phone: Model, Hardware, Firmware, Product ID and MAC
Accounts: the 3 SIP accounts status
Check the Phone Status via Phone interface:
Press OK button directly or Menu soft key, choose 1.Status.
Use the navigation keys to scroll through the list and check the specific one.
View the Phone Status via Web interface:
Open a web browser and input the IP Address of the phone. Enter login and password
(default login and password are both “admin”). Status page will be shown directly.

Temporis IP 600 Administrator guide version 0.1 - 14 -
Language
The default Phone interface language is English.
It also supports French, Spanish, Dutch, German, Italian, Polish, Portuguese, Turkish, ,
etc. You can change the language for the phone user interface and the web user
interface independently from each other.
Note:
All languages may not be available for selection. The available languages depend on the
language packs currently loaded on the IP phone. Please contact your system
administrator or technical support for more information about language packs loading.
To change the language via Phone interface
Press Menu->3.Settings->1.Basic ->1.Language.
Scroll through the list of available languages.
Press the Save soft key or OK button when the desired language is highlighted.
Press Back soft key to return to the previous screen.