Alcatel OmniOCX 4018 User manual

Alcatel OmniPCX Enterprise
Alcatel 4018/4019

User manual
3
How
Introduction
Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel.
Your terminal has a new ergonomic layout for more effective communication.
How to use this guide
These symbols may be supplemented by small icons or text.
Lift the receiver. Line key.
Hang up. Specific key on numeric keypad.
Numeric keypad. Partial view of display.
Means that the feature is subject to programming. If necessary, contact your installer.
Means that the feature can be accessed by pressing a programmed key - see Programming the
programmable keys.
Adjustment “reduce”. Fixed key.
Adjustment “increase”. MENU key.
Speaker,
Handsfree. Voice mail access key.
Move the navigation key up or down.
To go back one level (press and release) or to return to the welcome page (press and hold) ;
during a conversation, can be used to access the different pages (Menu, Main, etc.) and to return
to the telephone screens.
2
2
6
5
3
abc
def
jkl
mno

How

Contents
5
Toc
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
1.3 Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
1.4 Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . p. 7
1.5 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
1.6 Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
1.7 Making a callback request to a busy number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
1.8 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
2. During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.2 Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.3 Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.4 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.5 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
2.6 Three-way conference with internal and/or external correspondents (conference) . . . . p. 10
2.7 Placing a call on hold (HOLD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
2.8 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
2.9 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
2.10 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
2.11 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
2.12 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
2.13 Recording the current call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
3. Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.1 Answering a night or a general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.2 Manager/assistant screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.3 Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.4 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.5 Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
3.6 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
3.7 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
3.8 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
3.9 Sending a copy of a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14
3.10 Sending a recorded message to a number/a distribution list. . . . . . . . . . . . . . . . . . . . . . . p. 14
4. Keeping in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p. 15
4.2 Forwarding your calls to your voice message service . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
4.3 When you return, review your recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
4.4 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p. 16
4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17
5. Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p. 18
6. Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
6.2 Customizing your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
6.3 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
6.4 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20
6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20
6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20
6.8 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
6.9 Programming the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
6.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
6.11 Identifying the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
6.12 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

Getting to know your telephone
6
redialend
Telephone
Receiver
Alcatel 4018
 Audio keys
 Function keys
END key: to terminate a call.
Handsfree/Speaker Key: to make or answer a call without lifting the receiver (Alcatel 4018).
•Lit in handsfree mode or headset mode (short press).
•Flashing in speaker mode(long press).
Intercom/Mute key:
•During a call: press this key so that your party cannot hear you.
•Terminal idle: press this key so that you can automatically answer a call without lifting the receiver.
To adjust the speaker or receiver volume up or down
Messaging key to access various mail services
If the key flashes orange, a new voice message, a new text message or a call-back request has been received.
'Redial' key :
•To access the 'Redial' feature (short press)
•Call back one of the last 8 numbers dialled (long press).
end
redial
 Navigation
Up-down navigator: used to navigate around the home page, through the menus or in a text zone
when entering characters.
The home page consists of:
•Information on the status of the set (set locked, call forward, etc.).
•Date and time.
•Set programming and configuration features.
Functions accessible (set in idle position): Features accessible in conversation:
Identifying the terminal you are on, Calling a second person during a call,
Lock / unlock your telephone, Sending DTMF signals,
Divert your calls to another number. (imme-
diate forwarding, forward to voice mail,
forward to bleeper),
Recording the current call,
Configure the set (personal assistant, display,
ring tone, voice mail, etc.),
Barring the reception of a new call during
communication.
Accessing recent calls made and unanswered
external calls.
.
Other features can be accessed depending on the configuration of the system.
OK key: used to validate your choices and options while programming or configuring.
Back/Exit key: to return to previous menu (short press) or return to first screen (long press).
Who Am I
Lock
Settings
Who Am I Conslt/Enq
Lock Send DTMF
Forward Record
Settings Forbid camp-on
Events
OK
 Feature keys and programmable keys
Guide key: Use to obtain information on the pre-programmed keys or to access the set programming or configuration.
Phone book key: Access your personal directory.
Pre-programmed feature keys and programmable key
Lit when the feature associated with the key is activated.
Alphanumeric keypad

Using your telephone
1
7
Other
1.1 Making a call
1.2 Answering a call
1.3 Using the telephone in 'Hands free' mode (Alcatel 4018 only)
Terminal idle:
dial the
number for
your call
lift the
receiver
number
required
handsfree
(alcatel 4018
only)
number
required
programmable
line key
you are in conversation
with the destination
number
To make an external call, dial the outside line access code (9) before dialing your
party's number. 9 is the default code for an outside line.
For the attendant, dial '0' (by default).
2
6
5
3
ab c
def
jkl
mn
o
OR
2
6
5
3
ab c
def
jkl
mno
OR
2
6
5
3
ab c
def
jkl
mn
o
OR
conv.
lift the
receiver
handsfree
(alcatel 4018
only)
press the key for
the line that is lit
up
OR
OR
you are in hands free
mode
press and
release
 Call in progress:
1.4
Activating the loudspeaker during a conversation (receiver lifted) -
Speaker.
1.5
Making a call using the personal phone book
you are in conversation
with the destination
number
press and release
During a conversation, you can lift the receiver without terminating the call.
Helen
the loudspeaker key flashes
you are in conversation
with the destination
number
activate loudspeaker
(long press)
the key is no longer lit
adjust volume
(9 levels)
deactivate
loudspeaker
(long press)
press and release the loudspeaker key to switch to hands free mode (light steady).
Helen
OR
press and
release
press the
programmed key
directly (0 to 9)
select the contact to
call
start the call
2
6
5
3
ab c
def
jkl
mn
o
OR
OK

Using your telephone
8
1
1.6 Redial
Redialling the last number dialled (redial)
Call back one of the last 8 numbers dialled
1.7Making acall-back request to a busy number
last number redial
'redial' key(short
press)
'redial' key
(long press)
select the no. from the
last ten dialed
start the call
redial
redial
OR
Events OK
Outgoing calls
OK
OK
the number you are calling is
busy
Call back
OK
1.8
Answering an internal call in intercom mode (Alcatel 4018 only)
You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected
directly in hands free mode. The screen shows the caller’s identity.
•To activate - Terminal idle:
•To deactivate - Terminal idle:
corresponding led lights up
When your caller hangs up, intercom mode remains active.
the corresponding led goes out

During a call
2
9
Other
2.1 Making a second call during a conversation
•Other methods for calling a second correspondent
•To cancel your second call and recover the first:
2.2 Answering a second call during a conversation
•A second correspondent is trying to call you:
you are in conversation
with the destination
number
number of
second party
the first call is placed on hold
Call back one of the last 8 numbers dialled (long press).
Calling from your personal directory (PersSpDial).
Programmable line key.
you are in conversation with
the destination number
key for the line whose
light is flashing
If you make an error, hang up: your telephone will ring and you will recover your first
call.
Helen
2
6
5
3
ab c
def
jkl
mn
o
OR
Send DTMF OK
redial
Helen
end
you are in conversation
with the destination
number
name or no. of the caller
displayed for 3 seconds
light flashes
Helen
Smith John
 answer call displayed
•To return to your first caller and end the conversation in progress
2.3
Barring the reception of a new call during communication
During communication, you do not want to be called by another caller:
2.4 Switching between calls (Broker call)
During a call, a second call is put on hold.
To alternate between calls:
the first call is placed on hold
line key for which
icon is flashing
you are in conversation
with the destination
number
key for the line
whose light is
flashing
Helen
end
OR
to bar or authorize new calls during
communication
Forbid camp-on
OR
Allow camp-on
OK
place your first party on hold
light flashes

During a call
10
2
2.5 Transferring a call
•To transfer your call to another number:
•If the number receiving the transfer answers:
2.6
Three-way conference with internal and/or external correspondents
(conference)
During a call, a second call is on hold.
Cancel conference and return to first correspondant
After the conference, to leave your two correspondents talking together:
the first call is placed on hold
you are in conversation
with the destination
number
no. of the 2nd
terminal
Transfer between two outside calls may not be possible, depending on system
configuration.
Helen
2
6
5
3
ab c
def
jkl
mn
o
Call back
OK
you are in conversation
with the destination
number
hang up
Helen
Conference
OK
End conference
OK
end
2.7
Placing a call on hold (HOLD)
•Private hold:
During a call, you may place the call on hold and recover it later, on the same telephone
•Press 'Hold' to recover the call on hold
2.8 Plaking a call
You can park a call and retrieve it on another extension:
Your correspondent is parked and hears the hold melody.
•To recover the parked call:
your call is placed on hold
you are in conversation with
the destination number
press the key for the line
that is lit up (call in progress)
key for the line whose
light is flashing
you are in conversation with
the destination number
Helen
OR Reply
OK
Helen
you are in conversation
with the destination
number
enter the number of the
telephone on which you
want to resume the call
If the parked call is not retrieved within a preset time (1 min 30 by default) it is either
transferred to the attendant or it rings back the extension that parked the call,
depending on system configuration.
Park/retrieve call
Helen
Park the call
OK
2
6
5
3
ab c
def
jkl
mn
o
Park/retrieve call
Settings
OK
Services
OK
Consultation
OK
Call pickup
OK
Park/retrieve
OK
Consultation
OK

During a call
11
2
2.9 Intrusion into an internal conversation
Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:
•Protection against intrusion:
2.10 Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.
twice enter the
number
desired
Protection is cancelled when you hang up.
Barge In OK
Intrusion protection
Settings OK
Services OK
Consultation
OK
Additional
services
OK
BrgIn/ntr
protect
OK
Barge In
OK
2
6
5
3
ab c
def
jkl
mn
o
you are in conversation with
the destination number
to activate
The feature is automatically cancelled when you hang up.;.
Helen
Send DTMF
OK
2.11 Mute, so that your correspondent cannot hear you
You can hear your correspondent but he/she cannot hear you:
2.12 Adjust audio volume
During a call, to adjust the volume level of the loudspeaker or receiver:
2.13 Recording the current call
To record the call during communication:
At the start or end recording, your party hears a beep.
the key lights up
you are in conversation
with the destination
number
disable microphone
the key is no longer lit
resume the
conversation
Helen
you are in conversation with
the destination number
adjust audio volume
Helen
OR
ready to start recording to stop the recording
Record
OK

Sharing
12
3
Other
3.1 Answering a night or a general bell
When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer:
3.2 Manager/assistant screening
System configuration allows “manager/assistant” groups to be formed, so that the manager’s calls can be directed to one or more
secretaries.
•From the manager’s or assistant’s telephone:
Night service call pickup
Settings OK
Services OK
Consultation
OK
Call pickup
OK
Night call pick
up
OK
incoming calls are screened
by a designated person
(assistant, etc.)
press
“screening
”key
press
“screening
”key
'secretary' call key
(when there are several
assistents)
press the same key
to cancel
Screening is indicated on the manager’s telephone by the icon corresponding to the
“screening” programmed key.
Screened list:
OR
3.3
Individual pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
•If the telephone ringing is in your own pick-up group:
•If the telephone ringing is not in your pick-up group:
3.4
Hunt groups
•Hunt group call:
Certainnumbers canformahuntgroup andcan becalledby dialling the group number.
dial the number of the
ringing telephone
The system can be configured to prevent call pick-up on certain telephones.
Group call pick up
Settings
OK
Services
OK
Consultation
OK
Call pickup
OK
ProcessGrp pick
up
OK
Individual call pickup
Settings
OK
Services
OK
Consultation
OK
Call pickup
OK
Set call pick up
OK
2
6
5
3
ab c
def
jkl
mn
o
group no.
2
6
5
3
ab c
def
jkl
mn
o

Sharing
13
3
•Temporaryexit from yourhuntgroup:
•Return into your group:
3.5 Calling an internal correspondent on his/her pager
The number called does not answer and you know that the person called has a pager:
your group number
your group number
Belonging to a group does not affect the handling of direct calls. A specific telephone
within a group can always be called by using its own number.
Exit station hunt group
Settings OK
Services OK
Consultation OK
Additional
services
Exit hunt group
2
6
5
3
ab c
def
jkl
mn
o
Enter station hunt group
Settings OK
Services
OK
Consultation
OK
Additional
services
Enter hunt grp
2
6
5
3
ab c
def
jkl
mn
o
your party does not answer
'page' programmed
key
paging in progress is displayed
Your correspondent can answer from any telephone in the system.
3.6
Answering a call on your pager
A call on your pager can be answered from any telephone within the system.
3.7
Calling a correspondent on his/her loudspeaker
Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:
3.8
Sending a written message to an internal correspondent
your pager beeps
your group
number
Paging answer
Settings
OK
Services
OK
Consultation
OK
2
6
5
3
ab c
def
jkl
mn
o
your party does not answer
you are connected to the loudspeaker on your correspondent’s
phone (if he/she has the hands free feature)
StSpkr announ.
OK
dial the
number to be
called
Text mail
OK
Send
OK
2
6
5
3
ab c
def
jkl
mno

Sharing
14
3
•Predefined message
•Message to complete
3.9 Sending a copy of a voice message
select the message to be
sent
send
message
select the
message to
complete
complete the
message
send
message
Predf message OK
OK
OK
To complete OK
OK
2
6
5
3
ab c
def
jkl
mn
o
OK
display shows the number of new and
old messages
personal code
record a comment
end recording enter the
destination
voicemail number
spell the addressee's name send message
new voice
message
OK
2
6
5
3
ab c
def
jkl
mn
o
Consult
OK
Review message
OK
Forward message
OK
#
2
6
5
3
ab c
def
jkl
mn
o
OR
Mnemonic
OK
Send
OK
3.10
Sending a recorded message to a number/a distribution list
•During the recording, you can:
* Options: used to assign transmission options (confidential, urgent, confirmation, etc.).
personal code
recording
end recording enter the
destination
voicemail number
spell the addressee's name options send message
play back the message from the start.
listen to the end of the message.
stop recording momentarily.
end recording.
Voice mail
OK
2
6
5
3
ab c
def
jkl
mn
o
Send
OK
End
OK
2
6
5
3
ab c
def
jkl
mn
o
OR
Mnemonic
OK
OR
0
Send
OK
Rewind
OK
Backward
OK
Pause
OK
End
OK

Keeping in touch
15
4
Other
4.1 Diverting calls to another number (immediate diversion)
The number can be your home, portable or car phone, voice message or an internal extension (attendant, etc.).
4.2 Forwarding your calls to your voice message service
4.3 When you return, review your recorded messages
The light indicates that messages have been received.
twice dial the
number to be
called
diversion is acknowledged
directory number
required
(0 to 9)
press programmable
key
You can make calls, but only the destination number can call you.
Forward OK
Immediate
forward
OK
2
6
5
3
ab c
def
jkl
mn
o
OR
2
6
5
3
ab c
def
jkl
mno
OR
diversion is
acknowledged
Imm forward to
VM
OK
display shows number of new
messages
personal code
reviewing messages
OK
2
6
5
3
ab c
def
jkl
mn
o
•While listening to messages, you can:
•After reviewting the message, you can:
play back the message from the start,
listen to the end of the message,
pause while listening to the message,
enter the voicemail number,
terminate consultation.
play back the message from the start,
erase message,
call sender of message,
save the message,
listen to message,
Send a copy of a message.
Rewind
OK
Backward
OK
Pause
OK
Forward
OK
End of message
OK
Exit
OK
Erase
OK
Call back
OK
Save
OK
Replay
OK
Forward message
OK

Keeping in touch
16
4
4.4 Forwarding your calls from the receiving terminal (“Follow me”)
You wish to receive your calls in your present location:
Use the “Follow me” feature.
4.5 Cancelling all diversions
4.6 Diverting calls when your line is busy (divert if busy)
number receiving
diversion
diversion is acknowledged
Remote forward
Forward OK
Remote forward
OK
2
6
5
3
ab c
def
jkl
mn
o
twice
Forward OK
Deactivate
forward OK
twice number receiving
diversion
diversion is acknowledged
Forward on busy
Forward OK
Forward on busy
OK
2
6
5
3
ab c
def
jkl
mn
o
4.7
Do not disturb
You can make your terminal temporarily unavailable for all calls.
4.8
Leaving a recorded message for internal callers
You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.
do not disturbed activated
personal code
Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their
sets when they try to call.
Do not disturb On/Off
Settings
OK
Services
OK
Consultation
OK
DoNotDisturb-Lock
OK Do not disturb
OK
2
6
5
3
ab c
def
jkl
mno
select a predefined
message
select a predefined
message to
complete
twice complete your
message
New text message
OK
Forward to text
OK
Predf message
OK
OR
To complete
OK

Keeping in touch
17
4
4.9 Consulting written messages
The light indicates that messages have been received.
After reviewting the message, you can:
display shows
number of new
messages
display shows name of
sender, with date, time and
ranking of message
read the
message
delete the message,
call sender of message,
forward a message to the message originator,
terminate consultation,
new text message OK
Read message OK
OK
Delete
OK
Recall
OK
Text answer
OK
end

Managing your charges
18
5
Other
5.1 Charging your calls directly to business accounts
You can charge the cost of your outside calls to business account numbers.
5.2
Finding out the cost of an outside call made for an internal user from
your terminal
number of business
account
number required
Settings OK
Services OK
Consultation OK
Additional
services
OK
Business account
code
OK
2
6
5
3
ab c
def
jkl
mn
o
2
6
5
3
ab c
def
jkl
mn
o
Settings OK
Services OK
Consultation OK
Consultation &
callbacks
OK
Charging
information
OK

Programming your telephone
6
19
Other
6.1 Initializing your voice mailbox
6.2 Customizing your voice greeting
You can replace the greeting message by a personal message.
light flashes
enter your personal code, then record
your name following the voice guide
instructions
personal code
press to return to the default
message
recording end recording
confirm re-record a message replay message
No new voice
message
OK
2
6
5
3
ab c
def
jkl
mn
o
Perso options OK
Greeting message OK
Perso greeting OK
Normal prompt OK
OR
Perso greeting OK
End OK
Accept OK
OR
Restart OK
OR
Replay OK
6.3 Modify the password for your phone set
6.4
Modify the password for your voice mailbox
old code
(4 digits)
new code
(4 digits)
enter new
password again
to confirm
Function enabling the user to switch back and forth between several simultaneous calls
(default password 0000).
Settings OK
My phone
OK
Password
OK
2
6
5
3
ab c
def
jkl
mn
o
OK
2
6
5
3
ab c
def
jkl
mn
o
OK
2
6
5
3
ab c
def
jkl
mn
o
OK
personal code
new code
(4 digits)
As long as your voice mailbox has not been initialized, password is your extension
number or 0000.
No new voice
message
OK
2
6
5
3
ab c
def
jkl
mn
o
Perso options
OK
Admin options
OK
General admin
OK
My password
OK
2
6
5
3
ab c
def
jkl
mn
o
#
end

Programming your telephone
20
6
6.5 Configuring the telephone ringer
TChoose the tune
TAdjusting the ringer volume:
TActivate/disable meeting mode (progressive ringing)
select the melody
of your choice
(16 tunes)
apply your choice
select the level of your
choice
(12 levels)
apply your choice
apply your choice
Settings OK
My phone OK
Ringing OK
External call OK
OR External call OK
OK
Ringing level
OK
OR
OK
Normal ringing
OK
OR
Silent mode
OK
OR
ProgressiveRinging
OK
OK
T Activate/deactivate discreet ring mode
T Adjust ringer volume while a call arrives
6.6
Adjusting screen brightness
6.7
Selecting language
apply your choice
your telephone rings
adjusting the ringer volume:
Ring without
beep
OK
OR
1 beep before
ring
OK
OR
3 beeps bef ring
OK
OK
OR
adjusting screen brightness
Settings
OK
My phone
OK
Contrast
OK
OR
OK
select the language
of your choice
apply your choice
Settings
OK
My phone
OK
Language
OK
OK