EtherWAN EX17082 User manual

User’s Guide
EX17082, EX17162, and EX17242
Web-Smart Switches
FastFind Links
Introduction
Unpacking and Installation
Preparing to Configure the Switch
Configuring the Switch

All Rights Reserved
Dissemination or reproduction of this document, or its contents, is not authorized except where expressly
permitted. Violators are liable for damages. All rights reserved, for the purposes of patent application or
trademark registration.
Disclaimer of Liability
The information contained in this document is subject to change without notice. EtherWAN is not liable for any
errors or omissions contained herein or for resulting damage in connection with the information provided in this
manual.
Registered Trademarks
The following words and phrases are registered Trademarks of EtherWAN Systems Inc.
EtherOS™
Ethernet to the World™
All other trademarks are property of their respective owners.
Warranty
For details on the EtherWAN warranty replacement policy, please visit our web site at:
https://kb.etherwan.com/index.php?View=entry&EntryID=27
Products Supported by this Manual:
EX17082, EX17162, and EX17242

iii
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Preface
Audience
This guide is designed for the person who installs, configures, deploys, and maintains the Ethernet
network. This document assumes the reader has moderate hardware, computer, and Internet skills.
Document Revision Level
This section provides a history of the revision changes to this document.
Revision
Document Version
Date
Description
A
Version 1
08/05/2014
Initial release
Changes in this Revision
N/A - this is first version of this document.

iv
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Document Conventions
This guide uses the following conventions to draw your attention to certain information.
Safety and Warnings
This guide uses the following symbols to draw your attention to certain information.
Symbol
Meaning
Description
Note
Notes emphasize or supplement important points of the main text.
Tip
Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
Warning
Warnings indicate that failure to take a specified action could result in damage to the
device, or could result in serious bodily injury.
Electric Shock Hazard
This symbol warns users of electric shock hazard. Failure to take appropriate precautions
such as not opening or touching hazardous areas of the equipment could result in injury or
death.
Typographic Conventions
This guide also uses the following typographic conventions.
Convention
Description
Bold
Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels.
Italic
Indicates a variable, which is a placeholder for actual text provided by the user or system. Angled brackets (< >) are
also used to indicate variables.
screen/code
Indicates text that is displayed on screen or entered by the user.
< > angled
brackets
Indicates a variable, which is a placeholder for actual text provided by the user or system. Italic font is also used to
indicate variables.
[ ] square
brackets
Indicates optional values.
{ } braces
Indicates required or expected values.
| vertical bar
Indicates that you have a choice between two or more options or arguments.

v
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
References to Switch Models
This guide covers the EX17082, EX17162, and EX17242 Web-Smart Switches from EtherWAN
Systems, Inc. When information in this guide applies to both models, the models are referred to
collectively as “the switch.” If information applies to specific models only, those models are identified
by model name (EX17082, EX17162, or EX17242).

vi
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Contents
Preface..................................................................................................................... iii
Changes in this Revision.............................................................................................iii
Document Conventions...............................................................................................iv
Safety and Warnings...................................................................................................iv
Typographic Conventions ...........................................................................................iv
References to Switch Models...................................................................................... v
Contents.................................................................................................................. vi
1 Introduction........................................................................................................... 9
Key Features.............................................................................................................11
Model EX17082 Features....................................................................................11
Model EX17162 Features....................................................................................11
Model EX17242 Features....................................................................................11
Model EX17242L Features..................................................................................11
Common Features...............................................................................................11
Quick Start Guide......................................................................................................12
2 Unpacking and Installation................................................................................ 14
Unpacking the Hardware...........................................................................................15
System Requirements...............................................................................................15
Hardware Features ...................................................................................................16
Front Panel..........................................................................................................16
Rear Panel ..........................................................................................................19
Side and Bottom Panels......................................................................................19
Installing the Switch ..................................................................................................20
Preparing the Site................................................................................................21
Installing the Switch.............................................................................................21
Connecting to the 10/100 Mbps RJ-45 Ports ......................................................24
Connecting to the Gigabit Ethernet Ports............................................................25

vii
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Checking the Installation.....................................................................................26
Applying AC Power .............................................................................................26
Where to Go from Here.............................................................................................27
3 Preparing to Configure the Switch.................................................................... 28
Connecting the PC....................................................................................................29
Configuring TCP/IP Settings for Microsoft Windows 7..............................................29
Disabling Proxy Settings ...........................................................................................31
Disabling Proxy Settings in Internet Explorer......................................................31
Disabling Proxy Settings in Firefox......................................................................32
Disabling Proxy Settings in Safari.......................................................................32
Disabling Firewall and Security Software..................................................................33
4 Configuring the Switch....................................................................................... 34
Logging in to the Web Management Interface..........................................................35
Idle Time Security .....................................................................................................36
Understanding the Web Management Interface .......................................................36
Web Management Interface Menus..........................................................................38
Administrator Menu.............................................................................................40
Port Management Menu......................................................................................47
VLAN Setting Menu.............................................................................................57
Per Port Counter Menu .......................................................................................67
QoS Setting Menu...............................................................................................69
Security Menu .....................................................................................................74
Trunking Menu ....................................................................................................79
Backup/Recovery Menu......................................................................................82
Miscellaneous Menu............................................................................................85
Logout Menu .......................................................................................................88
5 Troubleshooting ................................................................................................. 89
Troubleshooting Chart...............................................................................................90
Additional Troubleshooting Suggestions...................................................................91
Network Adapter Cards.......................................................................................91

viii
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Configuration.......................................................................................................91
Switch Integrity....................................................................................................91
Auto-Negotiation..................................................................................................91
Technology................................................................................................................92
Power........................................................................................................................93
Mechanical................................................................................................................93
Interface....................................................................................................................94
Environment..............................................................................................................94
Regulatory Approvals................................................................................................94
Index ....................................................................................................................... 96

9
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
1Introduction
Topics:
Congratulations on your purchase of the Web-Smart EX17082,
EX17162, or EX17242 Switch from EtherWAN Systems, Inc. Your
switch is a state-of-the-art IEEE-compliant network solution
designed for users who require high-performance along with the
power of management to eliminate bottlenecks and increase
productivity.
Your switch is also a Power Sourcing Equipment (PSE) device. All
10/100 Mbps ports support Power over Ethernet (PoE), which
detects and supplies power with IEEE 802.3af-complaint powered
devices automatically. The switch also provides Gigabit-speed
connections to servers and other Gigabit Ethernet switches. To
simplify installation, the switch is shipped ready for use.
Key Features (page 11)
Quick Start Guide (page
12)

10
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Figure 1-1. EX17082 Series Switch
Figure 1-2. EX17162 Series Switch
Figure 1-3. EX17242 Series Switch

11
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Key Features
This section summarizes the key features of the EX17162 and EX17242 switches.
Model EX17082 Features
8 10/100TX ports supporting 15.4 W (IEEE 802.3af) Power over Ethernet (PoE) Power Sourcing
Equipment (PSE), with a total PoE power budget of 246.4 W Max.
Model EX17162 Features
16 10/100TX ports supporting 15.4 W (IEEE 802.3af) Power over Ethernet (PoE) Power Sourcing
Equipment (PSE), with a total PoE power budget of 246.4 W Max.
Model EX17242 Features
24 10/100TX ports supporting 15.4W (IEEE 802.3af) PoE PSE, with a total PoE power budget of
369.6 W Max.
Model EX17242L Features
24 10/100TX ports supporting 15.4W (IEEE 802.3af) PoE PSE, with a total PoE power budget of
180 W Max.
Common Features
Two pair of Gigabit Ethernet ports:
–Two RJ-45 1000TX ports
–Two fibre optic Small Form Factor Pluggable (SFP) 1000TX ports
All 10/100TX and 1000TX ports support full/half-duplex, auto-negotiation, and auto-MDI/MDIX
Web management interface for configuring PoE power status and link status, system, IP
configuration, port-based VLAN, QoS mode, QoS priority, and MAC/port-based trunking
100 –240 VAC, 50 –60 Hz internal universal power supply
0°C to 45°C (32°F to 113°F) operating temperature range
Supports rack mounting

12
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Quick Start Guide
The following procedure enables advanced users to get their switch up and running in the shortest
possible time. For detailed installation instructions, refer to the sections in the right column below.
Step
Description
For Reference, See…
1.
Find a Location for the Switch
Set the switch on a flat surface or mount it in a standard rack (1 rack unit high) using the supplied
rack-mounting hardware brackets.
“Preparing the Site” (page 21)
2.
Connect to the 10/100 Mbps Switch Ports
Connect one end of a Category 5 or better Ethernet cable to the Ethernet port of a computer,
printer, network storage, or other network device.
Connect the other end to a 10/100 Mbps RJ-45 port on the switch:
Model EX17082: use ports 1through 8.
Model EX17162: use ports 1through 16.
Model EX17242: use ports 1through 24.
Repeat this step for each additional device you want to connect to the 10/100 Mbps ports.
“10/100 Mbps RJ-45 Ports" (page 17)
and
“Connecting to the 10/100 Mbps RJ-45
Ports” (page 24)
3.
Connect to the Gigabit Ethernet Switch Ports
Connect to the same ports, either the two 1000 Mbps RJ-45 ports or the two fibre optic SFP ports.
You cannot use both pairs of ports at the same time.
“Gigabit Ethernet Ports”(page 17)
RJ-45 Ports:
Connect one end of a Category 5 or better Ethernet cable to the Ethernet port of a device or
other switch.
Connect the other end to one of the 1000 Mbps RJ-45 ports on the front of the switch:
Model EX17082: use ports 9 TX and 10 TX.
Model EX17162: use ports 17 TX and 18 TX.
Model EX17242: use ports 25 TX and 26 TX.
Repeat this step to use the second 1000 Mbps RJ-45 port if necessary.
“Connecting to the Gigabit Ethernet
Ports” (page 24)

13
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Step
Description
For Reference, See…
SFP Ports:
Remove any protector plugs from the SFP transceivers on the front of the switch.
Position and insert a SFP transceiver into one of the SFP ports until it is firmly seated, and then
close the latching bale.
Model EX17082: use ports 9FX through 10FX.
Model EX17162: use ports 17 FX and 18 FX.
Model EX17242: use ports 25 FX and 26 FX.
Repeat this step to use the second SFP port if necessary.
“Connecting to the Gigabit Ethernet
Ports” (page 24)
4.
Power On
Connect the female end of the supplied AC power adapter cable to the power receptacle on
the back of the switch.
Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC outlet.
Move the ON/OFF switch on the rear panel of the switch to the ON position.
Wait for the switch to complete its Power On Self Test.
Confirm that the LEDs for ports connected to a device are green. If not, replace the Ethernet
cable, and then check the port LED again.
“Applying AC Power” (page 26)
5.
Configure the Switch
Configure a PC for subnet 192.168.2.n, where nis a number other than 1 in the range 0 to 255.
Connect the PC to a 10/100 Mbps RJ-45 port on the switch, launch a browser, and specify the
switch’s default IP address 192.168.2.1.
At the User Log In page, type admin in the ID and Password fields, and then click OK.
Click Administrator > Authentication Configuration, enter a new case-sensitive username
and password, and then click Update.
Click Administrator > System IP Configuration. Next to IP Configure, click DHCP, or click
Static and enter the IP address, subnet mask, and gateway settings for the network on which
you will use the switch. Click Update.
Change any other settings, as necessary.
Chapters 3 and 4

14
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
2Unpacking and Installation
Topics:
This chapter describes how to unpack and install the EX17082,
EX17162, and EX17242 switches.
Unpacking the Hardware
(page 15)
System Requirements
(page 15)
Hardware Features (page
16)
Installing the Switch (page
20)
Where to Go from Here
(page 27)

15
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Unpacking the Hardware
Unpack the items and confirm that no items are missing or damaged. Your package should include:
One EX17082, EX17162, or EX17242 switch
One external power adapter
Rack-mounting hardware brackets
One CD containing this user’s guide
If any item is damaged or missing, notify your authorized EtherWAN representative. Keep the carton,
including the original packing material, in case you need to store the product or return it.
System Requirements
To complete your installation, you need the following items:
Computer with an Ethernet (RJ-45) Interface
Managing the switch requires a personal or notebook computer (PC) with a 10/100base-TX
Ethernet interface and a physical RJ-45 connection. The preferred operating system for the
computer is Microsoft Windows XP/Vista/7. You can use Apple OSX or Linux systems as well, but
for brevity, all web configurations in this manual use Windows 7 as the underlying operating
system.
Category 5+ Ethernet Cables
An Ethernet cable of at least Category 5 rating is required to connect your PC to the switch. The
cable can be configured as "straight-through" or crossover.
Web Browser Software
Use any of the following web browsers when configuring the switch:
–Internet Explorer
–Mozilla Firefox
–Google Chrome
Internet Explorer is the preferred browser for EtherWAN switch configuration.

16
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Hardware Features
The following sections describe the hardware features of the EX17082, EX17162, and EX17242
switches.
Front Panel
Figure 2-2 and Figure 2-3 show the front panels of the switches.
Figure 2-1. Front Panel of the EX17082 Switch
Figure 2-2. Front Panel of the EX17162 Switch
Figure 2-3. Front Panel of the EX17242 Switch
Reset
Button
Status LEDs
10/100
Mbps Ports
1000 Mbps
RJ-45 Ports
1000 Mbps
SFP Ports
Reset
Button
Status LEDs
10/100 Mbps Ports
1000 Mbps
RJ-45 Ports
1000 Mbps
SFP Ports
Power
LED
Reset
Button
Status LEDs
1000 Mbps
RJ-45 Ports
1000 Mbps
SFP Ports
Power
LED
10/100 Mbps Ports

17
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
10/100 Mbps RJ-45 Ports
The switches have the following 10/100 Mbps RJ-45 ports:
Switch Model
Number of 10/100 Mbps RJ-45 Ports
Port Designations
Model EX17082
8
1through 8(see Figure 2-1)
Model EX17162
16
1through 16 (see Figure 2-2)
Model EX17242
24
1through 24 (see Figure 2-3)
These ports are auto-sensing, auto-MDIX 10/100 Mbps ports. When you insert a cable into an RJ-45
port, the switch:
Determines whether the cable is a straight-through or crossover cable.
Automatically ascertains the maximum speed (10 or 100 Mbps) and duplex mode (half- or
full-duplex) of the attached device.
After determining this information, the switch configures the RJ-45 port automatically to enable
communications with the attached device, without requiring user intervention.
Gigabit Ethernet Ports
EX17082, EX17162, and EX17242 switches have four Gigabit Ethernet interfaces in the form of two
RJ-45 ports and two fibre optic Small Form Factor Pluggable (SFP) ports. These ports provide a
full-duplex 1000 Mbps (1 Gbps) connection, and can be used to connect upstream to other switches or
to other devices. For example, you can connect a Network Video Recorder (NVR) to one port, and use
the other port to upstream to another switch or the network backbone.
Table 2-1 shows the port designations for the Gigabit Ethernet interfaces. Only one pair of Gigabit
Ethernet ports can be used at a time. If you use one or two RJ-45 Gigabit Ethernet ports, for example,
you cannot use the SFP ports.
Table 2-1. Gigabit Ethernet Port Designations
Switch Model
Port Designations on 1000 Mbps RJ-45 Ports
Port Designations on SFP Ports
Model EX17082 (see Figure 2-1)
9 TX and 10 TX
9 FX and 10 FX
Model EX17162 (see Figure 2-2)
17 TX and 18 TX
17 FX and 18 FX
Model EX17242 (see Figure 2-3)
25 TX and 26 TX
25 FX and 26 FX

18
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Note: These ports have also been referred to as mini-GigaBit or (GBIC) ports, but this term has
been made obsolete by SFP.
Reset Button
The EX17082, EX17162, and EX17242 front panels have a reset button to reset the switch to its
factory default settings. This button is recessed to prevent accidental resets of the switch.
To reset the switch to its factory default settings and remove all customized overrides you made to the
default settings:
1. Leave power cord connected to the switch.
2. Using a pin or paper clip, press and hold the reset button for about 10 seconds, then release the reset
button.
3. Wait for the switch to reboot.
Note: You can also reboot the switch using the Reboot Device page in the switch’s Web
management interface (see “Reboot Device Page” on page 46).
LEDs
The EX17082, EX17162, and EX17242 front panel LEDs show power, PoE, link/activity, and 1000
Mbps activity status. Table 2-2 summarizes the LEDs on the switches.
Table 2-2. Front Panel LEDs
LED
Color
Status
Description
Power
Yellow
ON
Power is supplied to the switch.
PoE
(the port number)
Yellow
ON
Power Device (PD) is connected.
OFF
PD is disconnected.
Link/ACT
(the port number)
Green
ON
A valid network connection has been established.
OFF
Data transmission is not occurring on the port.
Flashing
Data is being sent or received on the port.
1000M
(the port number)
Green
ON
A valid network connection has been established on the 1000 Mbps port.
OFF
Data transmission is not occurring on the 1000 Mbps port.
Flashing
Data is being sent or received on the 1000 Mbps port.

19
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Rear Panel
The EX17082, EX17162, and EX17242 rear panels have a receptacle for connecting the supplied
external power adapter. Use only the external power adapter supplied with the switch.
The rear panels also have one or more fans that allow air to pass through the switch enclosure and
exit through the rear of the chassis. Be sure these fans are not blocked.
Figure 2-4. Rear Panel of the EX17082 Switch
Figure 2-5. Rear Panel of the EX17162 Switch
Figure 2-6. Rear Panel of the EX17242 Switch
Side and Bottom Panels
The EX17082, EX17162, and EX17242 side panels have vents for cooling. Be sure these vents are
not blocked.
The bottom panels have a product label that shows regulatory compliance, product serial number, and
other information.
Fan
ON/OFF
Switch
Power
Receptacle
Fan
ON/OFF
Switch
Power
Receptacle
Fan
Fan
ON/OFF
Switch
Power
Receptacle
Fan

20
EX17082, EX17162, and EX17242 Web-Smart Switches User Guide
Installing the Switch
Switch installation involves the following steps:
1. Preparing the site. See page 21
2. Installing the switch. See page 21.
3. Connecting to the 10/100 Mbps RJ-45 ports. See page 24.
4. Connecting to the Gigabit Ethernet ports. See page 25.
5. Checking the installation. See page 26.
6. Applying AC power. See page 26.