Evolis KM500B User manual

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KM500B
KM2000B
USER GUIDE
Evolis © October 2019. All rights reserved.
Ref. KU-KSM1-088-ENG-A4 Rev. A0

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COPYRIGHT
Evolis © October 2019. All rights reserved.
COPYRIGHT NOTICE
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced,
ortransmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent
ofEvolis.
All the information contained in this document is subject to change without prior notice.
Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result
ofdissemination or use of this manual.
TRADEMARKS
Evolis Premium Suite®and Evolis High Trust®are trademarks of Evolis. All other trademarks belong to their respective holders.
WARRANTY
Please refer to the warranty notice supplied with your printer for the terms and conditions and limitations.
ENVIRONMENTAL INFORMATION
Evolis is committed to helping the environment by reducing the energy consumption of its products.
RECYCLING END-OF-LIFE PRODUCTS
Manufacturing the equipment that you have purchased required the extraction and use of natural resources. This equipment may contain
materials that are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce pressure on our natural resources, we recommend that you use
existing collection facilities. These systems will re-use or recycle most of the materials in your end-of-life equipment in an appropriate way.
The crossed-out dustbin symbol on your device is a reminder to use these facilities.
For further information on collection, re-use, or recycling systems, please contact your local or regional waste management organization.
You can contact us to find out more either by visiting our website www.evolis.com or by writing to the following address: [email protected]om.

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Information providing further details about certain points in the main text.
Indicates that failing to take the recommended action is likely to damage your printer.
This symbol links to Evolis Print Center, accessible from your computer, which you can use to administer and manage your printer
and change its settings.
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ABOUT YOUR NEW PRINTER
Using your new Evolis printer, you can create a wide variety of high-quality cards and personalized badges that can be printed and laminated
invarious thicknesses, colors, and styles. This printer uses consumables and accessories available from Evolis. For further details, visit our
website at www.evolis.com.
WARRANTY REGISTRATION
Please register online at www.evolis.com to receive our special offers and general information.
Once on the website, click Drivers and Support then Register your printer and fill out all the fields, specifying in particular the model and
serialnumber of your equipment found on your printer.
GETTING STARTED
The purpose of this guide is to support you, step by step, in discovering your printer and how it works. Please take some time to read it, to learn
more about your printer and its features, and to save time during installation and use.
As with all Evolis products, a great deal of care has been taken over this manual. If, however, you find an error in these pages, please let us know
by emailing us at [e-mail].
Please read this manual carefully.
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ICONS
The following icons are used in this manual to highlight important information:
NOTE
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You will be asked for the full original packaging (outer box, inner wedges, and protective bags) in the event that the printer is returned.
If the printer is returned without its original packaging and the components are damaged in transit, these components willno longer
be covered by the warranty. A charge will be made for new packaging to reship the printer.
If any of these components are missing, please contact your Evolis reseller.
Use only the power supply unit provided with your Evolis printer.
CWT type KPL-065M-VI.
Use only the USB cable supplied with your Evolis printer.
The Evolis printer should be placed in a dry place, protected from dust and drafts but well ventilated. Please ensure you keep your
printer on a flat, solid surface able to bear its weight.
1 – GETTING STARTED
UNPACKING
Your printer is supplied with several accessories that should be checked on receipt.
The list of accessories may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, please contact
theshipping company and immediately inform your Evolis reseller, who will tell you the procedure to follow.
Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
Accessories supplied with your printer:
• Power supply unit - CWT type KPL-065M-VI.
• Mains power cable.
• USB cable.
• Installation, documentation, and software CD-ROM.
• Starter cleaning kit.
• Quick installation guide (KM500B).
NOTE
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DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
KM500B KM2000B

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DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
A - Card feeder
B - Bezel: card entry and output
C - Control panel
D - USB port (type A)
E - Ethernet port
F - Power cable socket
G - Ejector slot
H- Serial number label
I - Thermal print head
J - Cleaning rollers
K - Alert gauge for almost-empty cards
KM500B

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DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
KM2000B
A - Card feeder
B - Bezel: card entry and output
C - Control panel
D - USB port (type A)
E - Ethernet port
F - Power cable socket
G - Ejector slot
H- Serial number label
I - Thermal print head
J - Cleaning rollers
K - Alert gauge for almost-empty cards

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INSTALLATION IN A TERMINAL
Physical attachment
The KM500B/KM2000B printers can be attached to the terminal using screws.
To do so:
1 Remove the 6 rivet feet from the bottom plate by pressing on them.
2 There are slotted holes (5 on each side) on the bottom plate to enable you to attach the printer to the terminal.
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INSTALLATION IN A TERMINAL
Connecting the printer
Connection to the power supply
The printer must be connected to a properly protected and grounded electrical system.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkondakt.
SE: Apparaten skall anslutas till jordat uttag.
DK: Printeren skal tilsluttes til en korrekt beskyttet og jordforbundet el-installtion.
For your personal safety, ensure that the cable and power supply unit can be easily accessed, especially in an emergency.
!
!
• Connect the power cable to the power supply unit, then plug the power cable jack into
the printer.
• Next, connect the power cable plug to a grounded power socket outside of the terminal.
• The printer is powered on: the control panel lights up indicating that the printer is
working properly. If the control panel does not light up, then either the installation
has not been carried out correctly or the printer is not working properly. Check the
installation.

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In the printer driver, make sure that the selected ribbon type is appropriate.
Insert the ribbon as shown.
Ribbons
Evolis original High Trust®ribbons optimize the operation of your printer and avoid causing damage to it. The use of ribbons from other suppliers
is likely to damage your printer and will void the manufacturer's printer warranty.
For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed.
See the Servicing chapter of this manual.
Fitting the ribbon – KM500B
Open the cover on your printer. Close the cover and press until
youhearaclick.
In the Evolis Print Center you can also set the type of ribbon inserted in the machine.
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NOTE