Evolis PRIMACY 2 User manual
PRIMACY 2
1
PRIMACY 2
ESSENTIAL
USER GUIDE
Evolis © 2021. All rights reserved.
User-Guide-Essential_PRM2_ENG_20211214_A
PRIMACY 2
2
TABLE OF CONTENTS
Copyright and Trademarks 3
Warranty 3
Environmental information 3
Recycling of end-of-life products 3
About your new printer 3
Icons 5
1 – Getting started 6
Unpacking 6
Description of the printer and its functions 7
Installation 10
Connecting the Printer Power Supply Cable 10
Installing Evolis Premium Suite 11
Connecting to a network 12
Ribbons 13
Fitting the ribbon 13
Inserting Cards 14
Removing printed cards 15
Adjusting card thickness 16
Managing the reject box/rear output hopper 17
2 – Managing Print Settings 18
Accessing settings 18
Essential settings 19
3 – Printing and Interacting with the Printer 20
Printing a card 20
On Microsoft® Word 20
On Cardpresso 20
On TextEdit 20
Using the control panels 21
LED Control panel 21
LCD screen 23
Pop-ups 25
Appendix 27
Declarations of conformity 27
PRIMACY 2
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COPYRIGHT AND TRADEMARKS
Evolis © 2021. All rights reserved.
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or
transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of
Evolis.
All the information contained in this document is subject to change without prior notice.
Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of
dissemination or use of this manual.
, Evolis Premium Suite®and Evolis High Trust®are trademarks of Evolis. All other trademarks belong to their respective holders.
WARRANTY
Refer to the warranty notice for warranty terms and conditions and limitations. It is available on www.evolis.com.
Please register online at www.evolis.com to receive our special offers and general information.
Once on the website, click on Drivers and Support then on Register your printer
number found on your printer.
ENVIRONMENTAL INFORMATION
Evolis is committed to helping the environment by reducing the energy consumption of its products.
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that
are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use
existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.
If you need further information on collection, re-use and recycling systems, contact your local or regional waste management body.
www.evolis.com or by emailing the following address: inf[email protected]om.
ABOUT YOUR NEW PRINTER
Thank you for choosing an Evolis printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which
can be printed in various thicknesses, colours and styles. This printer uses consumables and accessories available from Evolis.
For further details, visit our website at www.evolis.com.
www.evolis.com.
PRIMACY 2
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Certications and declarations of conformity:
CE, UKCA, ICES, VCCI, BIS, CCC, KC, EAC, ROHS,
FCC (Evolis contact: Evolis, Rising Sun Mills, 188 Valley St., Suite 421, RI 02909 Providence, ev[email protected]om)
Icons on the printer label:
Evaluation for apparatus only based on altitude not exceeding 2000m, therefore it’s the only operating condition applied for the equip-
ment. There may be some potential safety hazard if the equipment is used at altitude above 2000m.
Evaluation for apparatus only based on temperate climate condition, therefore it’s the only operating condition applied for the equip-
ment. There may be some potential safety hazard if the equipment is used in tropical climate region.
Reminder to use existing collection facilities.
Dimensions
•Printer (HxWxD) without locking system and with 100-cards feeder: 246,2x 204.95x 381.2mm
Weight
4.11 kg
Connectivity
USB (1.0, 1.1, 2.0, 3.0), Ethernet, Wi-Fi (option)
Environmental Conditions
• Standard operating temperature: 15°C / 30 °C (59° / 86 °F)
• Min / Max operating temperature and humidity rate: 0° / 40° C (32° / 104° F) and 20% to 65% non-condensing
• Min/max storage temperature: –5°C / +70 °C (23° / 158 °F)
• Storage humidity: 20% to 70% without condensation
• Operating ventilation: free air
Electrical Information
• Power supply unit: 100-240 Volts AC, 50-60 Hz, 1.5A
• Printer: 24 Volts DC, 2.5 A
www.evolis.com.
PRIMACY 2
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Indicates that failing to take the recommended action is liable to damage your printer.
A video showing the procedure is available on www.evolis.com website.
NOTE
!
ICONS
The following icons are used in this manual to highlight important information:
PRIMACY 2
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You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the printer is
returned. If the printer is returned without its original packaging and components are damaged in transit, these components will
If any of these components are missing, please contact your Evolis dealer.
Use only the power supply unit supplied with your Evolis printer.
Use only the USB cable supplied with your Evolis printer.
The Evolis printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Make sure to keep your
UNPACKING
Your printer is supplied with several accessories that we ask you to look at closely.
This list may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to
contact the shipper and immediately inform your Evolis dealer, who will tell you the procedure to follow.
Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
Accessories supplied with your printer:
∙ Power supply unit – FSP type FSP060-RAAK3
∙ Mains power cable
∙ USB cable
∙ Reject box/Rear output hopper
∙ Starter cleaning kit
∙ Quick installation guide with QR code to access the driver
∙ Card designing software Cardpresso
!
!
NOTE
PRIMACY 2
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A– Card input feeder (100 cards)
B– Internal output hopper
C– LCD Screen (option)
D– Push button
E - LED Control Panel
A
B
!
DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
C
D
E
NOTE
PRIMACY 2
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F – Place for reject box (see section Managing
the reject box/rear hopper)
G– Location for security locking (option)
H– Power cable socket
I– Ethernet connector
J– USB socket (type A)
K – USB socket (type B)
KJ
I
H
G
F
L– Cleaning Roller
M - Side panel opening mechanism
N– Thermal print head with protective cover
O– Card thickness adjustment gauge
L
N
Protective cover
O
M
PRIMACY 2
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PQ
R
P– Printer serial number label
Q
R – Location for double-sided printing activation key (option)
S –Side panel opening mechanism
S
PRIMACY 2
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To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The printer switches
Evolis Premium Suite. In standard standby mode, sending a print request restarts
Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that
∙
∙Next, plug the end of the power cable into an earthed power socket.
!
The printer must be connected to a properly protected and earthed electrical installation.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkontakt.
SE: Apparaten skall anslutas till jordat uttag.
DK: Printeren skal tilsluttes til en korrekt beskyttet og jordforbundet el-installtion.
!
NOTE
Connecting the Printer Power Supply Cable
INSTALLATION
The printer is powered on: the control panel lights up showing the printer is working properly.
If the control panel does not lightup, please check the installation.
PRIMACY 2
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Evolis Premium Suite®is an all-in-one driver software solution, which enhances the user experience by making interactions between printer and
It includes:
∙A supervision of printers: printer status information, remaining ribbon capacity, etc.
∙A powerful tool for printer settings
∙
∙A printer management and maintenance station
∙A series of wizards to guide you through cleaning and encoding operations, etc.
∙An encoding station (magnetic encoding, etc.)
∙A diagnostic tool
To install the print driver:
1. Go to the link dedicated to the driver (start.evolis.com/primacy2)
2. Download and launch the driver: Evolis Premium Suite®.
3. A programme will guide you through the entire installation process.
supervision features.
4. At the end of the installation process, you need to restart the computer.
5. Connect your computer to the printer trough the USB cable.
Installing Evolis Premium Suite
Under no circumstances should you connect the USB data cable before
installation of the printer driver is complete.
Please follow the instructions of the wizard carefully.
!
PRIMACY 2
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Connecting to a network
by the network.
constraints imposed by the corporate LAN:
The Ethernet connection wizard available in Evolis Premium Suite® will automatically detect all installed Evolis printers.
!
NOTE
Changing the printer’s basic settings without prior knowledge of the layout of the LAN in question or without genuine technical
knowledge may result in a malfunction of the printer, and may even extend to more widespread failure of all or part of the LAN.
Contact your System and Network Administrator before connecting to or changing the settings for your local area network.
For further details, refer to the Network Administrator Manual.
PRIMACY 2
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The printer automatically recognises the ribbon inserted.
Insert the ribbon as shown.
Ribbons
Evolis original High Trust®ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppliers is
liable to damage your printer and voids the manufacturer’s warranty for the printer.
For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed. See the Advanced User Guide.
Fitting the ribbon
Open the cover.
heard.
NOTE
1 2 3
NOTE Primacy 2 ribbons are different from Primacy 1 ribbons. They cannot be swapped.
PRIMACY 2
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Use only the card types recommended by Evolis.
Do not touch the printable surface of the cards in order to preserve print quality.
Keep your cards protected from dust.
Inserting Cards
Open the card feeder.
0.76 mm. Ensure the cards are positioned as
illustrated in the diagram.
2Close the feeder.
NOTE
13
100
x0.76mm
PRIMACY 2
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Removing printed cards
Once the print cycle is complete, cards are delivered into the output hopper below the card feeder.
This output hopper is designed to collect printed and/or encoded cards.
The output hopper has a maximum capacity of 100 x 0.76 mm cards.
100
x0.76mm
In case you have chosen the locking system option, maximum capacity is reduced to around 50 x 0.76 mm cards.
NOTE
PRIMACY 2
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To adjust card thickness:
Open the card feeder and remove cards
if necessary Close the feeder
Adjust the thickness of the cards used by
moving the gauge from right to left to the
Adjusting card thickness
The printer is equipped with a manual card thickness adjustment mechanism which can be reached through the card feeder when open.
NOTE
1
2
3
PRIMACY 2
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name>Printer settings>Printing>Resolution and Speed>Enable automatic card preloading.
Managing the reject box/rear output hopper
The reject box can hold 50 cards (0.76 mm - 30 mil).
To empty it, simply open the box and remove the cards in it.
It is recommended to empty this box regularly.
50
x0.76mm
NOTE
PRIMACY 2
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ACCESSING SETTINGS
To access this application:
- Double-click on Evolis Premium Suite shortcut or, from the Start button on the bottom left of your screen in the Windows task bar, select
All programs>Evolis Card Printer>Evolis Premium Suite
- The application displays all connected Evolis printers. Select the desired printer.
You can change the settings through Printer Settings tab.
Please do not hesitate to contact your Evolis reseller for any advice and assistance needed before making any change of
setting.
NOTE
NOTE
On Macintosh platforms, please refer to Macintosh driver User Guide.
PRIMACY 2
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Once the ribbon is installed, your Evolis printer automatically adapts its parameters and settings to suit the ribbon.
Advanced User Guide.
Action Setting in Evolis Premium Suite
Go to Ribbon tab and click on Enable duplex printing if you want to
use the double-side printing feature.
Go to Card tab and select the orientation: Landscape or Portrait
Click on Display advanced settings (on the right part of the
window) to unhide more precise parameters.
Go to Card input/output and select the adequate options
From Resolution and Speed tab, change the resolution if needed:
From Colors tab, you can manage black dots on the card:
From Overlay tab, you can manage the areas of the card to cover
with overlay:
ESSENTIAL SETTINGS
PRIMACY 2
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PRINTING A CARD
A large number of applications allow documents to be printed (for example MS Word, MS Access, MS Excel, MS PowerPoint).
On Microsoft® Word
1. After having set the Evolis printer as the default:
Landscape in the Orientation section.
CR80 (or by customising the document with the dimensions 8.6 cm x 5.4 cm and
margins of 0.1 cm).
2. Customise your card by adding the various items that go to make up a card: l
barcode, etc.
3. Click on File and then on Print.
On Cardpresso
1. Open Cardpresso application and select CR80 card type.
2. The card design window is displayed. You are ready to customise your card by adding the various items that go to make up a card: logo and
3. Click on File>Print, select Primacy 2 printer and click on Print.
NOTE For more information, please refer to FAQ on Evolis website or Cardpresso embedded Help.
On TextEdit
1. Open TextEdit application
2. Go to File> Page Setup>Paper Size>Manage Custom Sizes
3. Click on + and add a new format as follows: width : 55mm, height : 86mm, top : 0mm, left : 0mm, right : 0mm, bottom : 0mm
4. Save the new format with the name Card and click on OK
5. Close Text Edit
6. Go to System Preferences and select Printers and Scanners. On Default paper size, select Card
7. Go back to TextEdit and design your card.
8. Click on File>Print and select Primacy 2 printer.
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