Evolis Pebble Operator's manual

Quick Operating Guide
Designed by evolis

1
Welcome
To The World of Evolis Card Printer Products!
Congratulations on making the Pebble printer your choice!
Please read carefully this Operating Guide before installing your printer.
It is a quick guide to help you to use your Pebble Card Printer.
October 2004 © Evolis Card Printer. All rights reserved.
No part of this document may be reproduced by any method, either mechanical, electronic,
photographic, or otherwise without prior written permission from Evolis Card Printer.
All information contained in this document is subject to changes without prior notification.
Rev.1.0

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Printer description ................................................... 3
Printer connection.................................................... 4
Driver installation .................................................... 5
Indicators .............................................................. 6
Cards loading ......................................................... 9
Card feeder ............................................................. 9
Manual feed tray ..................................................... 10
Card thickness adjustment .......................................... 10
Card output hopper ................................................... 11
Ribbon loading ..................................................... 12
Cleaning ............................................................. 13
Cleaning of the printer interior ...................................... 13
Cleaning of the print head .......................................... 15
Maintenance of the cleaning roller ................................. 16
Help & Support ..................................................... 17
Troubleshooting ....................................................... 17
Logging on evolis.com ................................................ 19
Contacting an Evolis reseller ......................................... 19
Notes .................................................................. 20
Summary table

3
Output hopper Collects the printed and/or encoded cards
Cover lever Enables the printer cover to be opened and closed
Card feeder Receives the cards for printing
Control panel Shows the printer activity
Manual feed tray Enables the cards to be inserted one by one (optional)
Carrying handle Enables the printer to be carried
Electrical connector Enables the printer to be connected to its power supply
Centronics parallel port (std) Enables data to be received and sent from and to the computer
USB port (std) Enables data to be received and sent from and to the computer
DB-9 connector (optional) Enables data to be received and sent from and to the computer
or a coupler to be connected for chip cards personalization
Magnetic encoder Enables cards with magnetic tracks 1, 2 and 3 to be encoded
Cleaning roller Removes all dust before the cards are printed
Card thickness gauge Enables the thickness of the card to be adjusted from 0.25 mm to 1 mm
Thermal print head Enables the cards to be printed in 300 dpi
Identification label Indicates the model and the serial number of the printer
IMPORTANT !
The printer must be placed on a flat surface, in a dust free environment.
It is essential to be able to access the printer from all sides for its installation.
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Printer description

Printer connection
4
IMPORTANT !
To disconnect the printer, pull the plug out of the socket which must remain
easily accessible.The printer must be connected to an electrical wiring properly
installed and equipped with a earth socket.
Use only the printer power supply provided by Evolis.
IMPORTANT !
La mise hors tension de ce produit se fait par le retrait de la fiche secteur qui
doit rester accessible. Ce produit doit être raccordé à une installation électrique
correctement protégée et équipée d’une terre.
Utiliser uniquement l’alimentation de l’imprimante fournie par Evolis.
IMPORTANTE !
Para desconectar este aparato quite el enchufe del conector, éste debe permanecer
fácilmente accesible. Este aparato debe estar conectado a una instalación eléctrica
correctamente protegida y con toma de tierra.
Utilizar unicamente la alimentación de la impresora suministrado por Evolis.
WICHTIG !
Um den Drucker vom Netz zu trennen, soll einfach der Netzstecker aus der Steckdose
gezogen werden. Der Drucker selbst soll ausschließlich an einer geeigneten
Stromquelle mit korrekter Erdung angeschlossen werden.
Nur die mit dem Evolis Drucker belieferten Stromversorgung und Stromkabel benutzen.
Power
Parallel

Driver installation
5
Before using the Pebble printer, you must install its driver.
The Pebble operates under Windows 2000, NT 4.0 or Xp.
The enclosed CD-Rom includes a utility which automates the installation of the
printer driver. This utility installs the suitable driver for your computer configuration.
To install the Pebble Windows Drivers, please proceed as described below:
NOTE !
For further information or, if the installation program does not run automatically,
refer to the User’s Guide supplied on the enclosed CD-Rom.
Insert the CD-Rom in your
computer CD drive.
The program runs automatically.
Click on the menu
“Driver Installation” .
The driver installation runs
automatically.

There is a Control Panel on the upper part of the printer with four LED’s.
Each is associated to a symbol showing the Pebble activity during printing.
The lights show:
The Control Panel LED’s are in either of the following conditions:
6
SWITCHED ON SWITCHED OFF FLASHING
Turned on
Data reception
(Pushbutton)
End of
ribbon No card in the
feeder or feeder
not present
Cleaning
signal Cover open
Indicators
The push button returns the control panel to its original state after dealing with
the following cases:

ABSENCE OF CARD or INTERNAL PRINTER PROBLEM

ERROR IN MAGNETIC ENCODING

CARD EJECTION
The push button also enables:

The printer to be set to stand-by

A test card to be printed

A cleaning cycle to be started

7
PRINTER READY
END OF RIBBON
NO CARD IN FEEDER
OR FEEDER NOT PRESENT
PROCESSING
The printer is ready to process
The printer automatically goes into stand-by after
10 minutes of inactivity. All the lights turn off.
To re-activate power, push one second on the push
button.
The printer is receiving data.
There is no ribbon inside the printer.
The ribbon is finished.
The ribbon has been incorrectly installed.
The ribbon has cut.
Check the state of the ribbon in the printer.
If you are have a printing job in course, this restarts
with a new card.
There is no card in the feeder.
The thickness of the cards has not been
correctly adjusted.
The cards are curved.
The cards are stuck together.
The feeder is not present in the printer or is
badly inserted.
Check the state of the cards in the feeder or make
sure that the feeder is present in the printer and cor-
rectly inserted. Then, press the push button for one
second. The printing restarts.
Refer to the following conditions to determine the status or current activity of
your printer.
Indicators

The printer is waiting for a card to be
manually inserted.
The printer is fitted with the manual feed tray option:
insert a card in the printer.
The printer has to be cleaned.
See the Cleaning section for more information.
The printer has to be cleaned.
See the Cleaning section for more information.
The printer cover is open.
Close the printer cover. The activity in course restarts.
There is a card jammed.
A mechanical part in the printer is faulty.
Press the push button for one second. If the problem
persists, call your Evolis reseller for technical assistance.
The magnetic stripe card orientation in the
feeder is not correct.
The type of encoding is incorrectly set
(HICO or LOCO).
The encoding data does not comply
with ISO 7811 Norms.
Press the push button for one second. The printer restarts
the magnetic encoding cycle with a new card. If the pro-
blem persists, call your Evolis reseller for technical assistance.
The print head cooling is activated.
The printer stops working for a few seconds. As soon as the
print head reaches the normal working temperature, the
pending printing job restarts automatically.
8
PRINTER COVER OPEN
MECHANICAL PROBLEM
MAGNETIC ENCODING ERROR
COOLING MODE
PRINTER CLEANING ALERT
(STATUS AFTER 1000 INSERTIONS)
PRINTER CLEANING ALERT
(STATUS AFTER 1200 INSERTIONS)
CARD INSERTION SIGNAL
Indicators

9
Remove the feeder from
the printer as shown.
Replace the feeder in the
printer Then press on the
top of the feeder until it
clicks.
Press the spring system down
inside the feeder and insert
the cards as shown (100 cards
max. 0.76mm-30mil).
Note: The side to be printed
must be facing down.
CLIC
max.
max.
max.
max.
max.
Remove the
feeder from
the printer as
shown.
Using the lever, adjust
the thickness of the
card to MAX.
Insert the cards
as shown.
Manual feed tray (optional)
Card feeder
Place the
manual supply
tray in the
printer as indi-
cated. Then,
press on the
top of the tray
until it clicks.
CLIC
Cards loading