Evolis EDIKIO ACCESS User manual

EDIKIO
ACCESS
USER GUIDE
©2017 Edikio. All rights reserved. April 2017.
Ref. KU-EDA1-066-ENG-A5-A0

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COPYRIGHT
Evolis © April 2017. All rights reserved.
COPYRIGHT NOTICE
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced, or transmitted,
in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis.
All the information contained in this document is subject to change without prior notice.
Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination
or use of this manual.
TRADEMARKS
Evolis HighTrust®is a trademark of the Evolis company. All other trademarks belong to their respective holders.
WARRANTY
Please refer to the warranty notice supplied with your printer for the terms and conditions and limitations.
ENVIRONMENTAL INFORMATION
Evolis is committed to helping the environment by reducing the energy consumption of its products.
RECYCLING END-OF-LIFE PRODUCTS
Manufacturing the equipment that you have purchased required the extraction and use of natural resources. This equipment may contain materials
that are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce pressure on our natural resources, we recommend that you use existing
collection facilities. These systems will re-use or recycle most of the materials in your end-of-life equipment in an appropriate way.
The crossed-out dustbin symbol on your device is a reminder to use these facilities.
For further information on collection, re-use or recycling systems, please contact your local or regional waste management body.

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ABOUT YOUR NEW PRINTER
Using your new Edikio printer, you can create a wide variety of high-quality customized cards. This printer uses consumables and accessories that
are available from your Edikio by Evolis reseller.
For further details, visit our website at www.edikio.com. This user guide has been produced for the Edikio Access solution.
REGISTERING YOUR PRINTER
Please register online at www.edikio.com to receive printer driver and software updates.
Once on the website, click Support then select your printer model. Then click on Register your card printer and fill out all the fields, specifying the
model and serial number found on your printer.
GETTING STARTED
The purpose of this user guide is to support you, step by step, in discovering your printer and how it works. Please take some time to read it, to
learn more about your printer and its features, and to save time during installation and utilization.
CONTENTS
The bookmarks found in the left-hand menu of your screen can be used to navigate between the various sections in this user guide.
ICONS
The following icons are used in this manual to highlight important information:
Information providing further details about certain points in the main text.
Indicates that failing to take the recommended action is likely to damage your printer.
This symbol links to the Edikio Print Center, accessible from your computer, for the administration, management, and setups of your
printer.
NOTE
!
EPC

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You will be asked for the full original packaging (outer box, inner wedges, and protective bags) in the event that the printer is
returned. If the printer is returned without its original packaging and the components are damaged in transit, these components will
no longer be covered by the warranty. You will be charged for new packaging to ship the printer back to you.
If any of these components are missing, please contact your Edikio by Evolis reseller.
Use only the power supply unit provided with your Edikio Access printer.
SWITCHBOX model F10723-A or CWT model KPL-065M-VI.
Use only the USB cable supplied with your Edikio Access printer.
1 – GETTING STARTED
UNPACKING
Your printer is supplied with several accessories that should be checked on receipt.
The list of accessories may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, please contact the shipping
company and immediately inform your Edikio by Evolis reseller, who will tell you what to do.
We have paid particular attention to the quality of the packaging for the Edikio Access printers.
Please keep this packaging somewhere clean and dry.
Accessories supplied with your printer:
• Installation USB stick containing:
- the Edikio software for managing and printing your price tags
- the Windows Edikio Printer Suite driver
- the warranty notice in PDF format
- the declaration of conformity
∙ Power supply unit – SWITCHBOX model F10723-A or CWT model KPL-065M-VI
∙ Mains power cable.
∙ USB cable.
• A consumables kit consisting of a white ribbon and black PVC cards
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DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
A- Control panel
B- Card feeder
C- Output hopper
D- Kensington lock
E- Power cable socket
F- USB port (type B)
Control panel lights
A
B
C
DEF
Pushbutton
Cards and ribbon
Printer

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The printer should always be disconnected from the power supply (unplugged) before carrying out any work on it.
G- Thermal print head H- Serial number label
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INSTALLATION
Connecting the printer
Connection to the power supply
∙Remove the sticker that covers the connection ports at the back of the printer.
∙Connect the power cable to the power supply unit, then plug the power cable jack into the printer.
∙Next, plug the end of the power cable into a grounded power socket.
∙The printer is powered on: the control panel lights up showing that the printer is working
properly. If the control panel does not light up, then either the installation has not been carried
out correctly or the printer is not working properly. Check the installation.
!
The printer must be connected to a properly protected and grounded electrical installation.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkontakt.
SE: Apparaten skall anslutas till jordat uttag.
DK: Printeren skal tilsluttes til en korrekt beskyttet og jordforbundet el-installtion.
The Edikio Access printer must be placed in a dry location, protected from dust and drafts, and well-ventilated. Please ensure you
keep your printer on a flat, strong surface able to bear its weight.
NOTE

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Under no circumstances should you connect the USB data cable before the installation of the printer driver is complete.
To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. It will switch to sleep mode
after 30 minutes in standby mode.
The standby times can be set up in the Edikio Print Center. In standby mode, sending a print request restarts the printer, and briefly
pressing the control button (for 1 second) takes the printer out of sleep mode.
Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that the
cable and power supply unit can be easily accessed, especially in the event of an emergency.
Please refer to the section on printer driver installation in this chapter for further details, and follow the instructions carefully.
Connecting the USB cable
!
NOTE
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The printer automatically recognizes the ribbon inserted.
Insert the ribbon as shown.
Ribbons
Evolis HighTrust®original ribbons optimize your printer's operation and avoid causing damage to it. Ribbons from other suppliers are not
compatible with your printer. Their use is liable to damage your printer and voids the manufacturer’s warranty for the printer.
For optimum print quality, it is recommended that you fully clean the printer once a year, or after a period of inactivity. See the Servicing and
Maintenance chapter of this manual.
Fitting the ribbon
Open the cover. Close the cover and press until you
hear a click.
NOTE

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For optimum quality, the cards used must be ISO 7810 certified.
Use only the card types recommended by Evolis.
Avoid touching the printable surface of the cards in order to preserve print quality.
Do not use cards that have been damaged, folded, embossed, or dropped on the floor.
Keep your cards protected from dust.
Cards
Open the card feeder.
Insert the cards, 25 cards maximum
(0.76 mm thick) or 40 cards maximum
(0.5 mm thick). Hold and insert the cards as
illustrated in the diagram.
Close the feeder.
NOTE
Loading the cards
25x

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Removing printed cards
Once the print cycle is complete, the cards are issued into the output hopper below the card feeder. This output hopper is designed to collect the
printed cards. The printer is equipped with an output hopper with a maximum capacity of 25 cards that are 0.76 mm thick and 40 cards that are 0.50
mm thick.
Using cards that are 0.76 mm thick after extended use of cards that are 0.50 mm thick may require the rollers to be cleaned. See
Chapter 3 Cleaning the printer.
NOTE

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Follow the installation procedure carefully. All versions of Windows require the user to have administrator rights to install the driver.
Installing the driver involves the installation of the Edikio Print Center by default.
This application will help you to set up your printer.
2 – PRINTING
INSTALLING THE PRINTER DRIVER
New advanced functions automate complete printer setup after the printer driver has been installed.
Your printer comes with a USB stick containing the Windows printer driver.
To install the printer driver, insert the USB stick into your computer and select the printer driver menu. A program will guide you through the entire
installation process.
!
NOTE
NOTE
Connect the USB cable to your computer when you are prompted by the installation program.
For the connection procedure, see the section on Connecting the printer in this chapter.

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MANAGING THE PRINT SETTINGS IN WINDOWS
Once the ribbon is installed, your Edikio printer will configure itself automatically.
A management application called Edikio Print Center is available to help you if necessary to change predefined settings.
To access this application:
∙From the Start button on the bottom left of your screen in the Windows task bar, select All Programs, Evolis Card Printer, Edikio Printer Suite,
Edikio Print Center.

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∙ Select the desired printer.
∙ Right-click the name of the printer, select Properties to access the setup area or double-click the printer name.
Pay attention to the settings defined under the printer driver Properties and do not hesitate to contact your Edikio by Evolis reseller
for any advice and assistance before making changes.
NOTE

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NOTIFICATION OF MESSAGES AND WARNINGS
Through visual notifications on the computer, Edikio Printer Manager provides information about the printer, and alerts you when your attention is
required.
There are several types of notification:
∙ Messages and alerts associated with the ribbons, their compatibility with your printer, and the nature of your print requests.
∙ Alerts about problems that have prevented printing.
When the Edikio Printer Manager is active, a small icon is displayed in the bar on the bottom right of your screen:
The color of the icon varies according to the status of the printer:
∙ Green: Printer ready
∙ Orange: Information message issued – printing stopped
∙ Red: Warning message issued – printing stopped
∙ Grey: Printer in Sleep mode, disconnected, or communication interrupted.
When a notification is issued, it is displayed in a window of the following type:
Get additional help from the Evolis
support site (requires an Internet
connection)
Interrupt the print job
The Edikio Printer Manager can be disabled by right-clicking on the icon in the status bar.
Interrupting the Edikio Printer Manager service is not recommended unless there is a conflict with other applications installed on
your computer. The Edikio Printer Manager is the best way of monitoring your printer activity effectively from your workstation.
NOTE
Restart the job.

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PRINTING A PRICE TAG WITH THE EDIKIO SOFTWARE
Your printer may be supplied with specific software for managing and printing your product information.
The Edikio software allows you to print price tags easily, using tag layouts and lists of customizable items, depending on the needs of your point of
sale.
∙ Print your price tags in just a few clicks
∙ Manage your product categories, manually or
with the help of a dedicated wizard
∙ Edit your items directly in the table and preview
the result in real time
∙ Easy searching for a product in your list of
items
∙ Customize your price tag with text, pictograms,
barcodes, geometric shapes, images, etc.
∙ Benefit from special content designed for your
business: sample databases, card templates
and images relevant to your activity.
The Edikio software is available in three editions,
suitable for all the needs of professional food retailers.
To identify the differences between the 3 editions and
choose the one best suited to your needs, please visit the www.edikio.com website and go to Our solutions.
To benefit from the latest features, you can purchase an upgrade for the software at www.edikio.com
NOTE

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3 – SERVICING
Printer servicing
In order to get the most from your printer, cleaning is recommended. We recommend regular cleaning of the different printer parts:
card transport rollers and print head.
Do not hesitate to clean the printer in the event of any printing problems.
After a long period of inactivity, dust can get into the rollers and the print head. We therefore advise cleaning before re-use.
If you intend not to use your printer for an extended period, we advise you to acquire a protective cover so that dust does not
accumulate in your printer.
Please contact your Edikio by Evolis reseller to purchase one.
NOTE
NOTE
!
The "T" cards and Evolis High Trust®cleaning pens are available from your reseller.

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Follow the procedure below to proceed with cleaning:
Repeatedly running the "T" shaped card through the printer cleans the cleaning roller in order to maintain print quality and extend the service life of
the print head.
1Open the printer cover.
2Remove the ribbon as shown on the diagram.
3Close the cover and press until you hear a click to confirm that it is fully closed.
1 2 3
Cleaning the printer
Recommended cleaning cycle: once a year.
However, we do recommend more regular cleaning if your printer is in a dusty location or if you use it intensively.
Servicing accessory: saturated "T" shaped card. To obtain one, please contact your Edikio by Evolis reseller.
NOTE

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4Remove any cards in the feeder if necessary.
5Double-click the control button before inserting the "T" shaped cleaning card.
6Take the "T" shaped cleaning card and insert it in the feeder as shown. Cleaning starts.
7Remove the "T" card.
4 5 6 7
Please note the "T" shaped card must be used immediately after the bag is opened.
A dry "T" card would be ineffective and may damage your printer.
The "T" card is for single use only. Please use a new card each time you clean.
Routine cleaning may also be launched from the Edikio Print Center by clicking on "Start cleaning."
EPC
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Cleaning the printer (continued)

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Cleaning the print head
Recommended cleaning cycle: If you notice poor-quality printing or after a period of inactivity.
Servicing accessory: cleaning pen from the Evolis High Trust®brand.
NOTE
!
Unplug the printer from its power supply before cleaning the print head.
Follow the cleaning cycles scrupulously.
Avoid any contact between the print head and any metal or sharp objects.
Avoid touching the print head with your fingers, as this could affect print quality or permanently damage the print head.
You must also protect the print head and its components from any electrostatic discharge.