Guarantee
GUARANTEE: In Compliance with General Law 23/2003 & R.D.L. 1/2007. CONDITIONS
If any of the parts of your ceiling fan other than the motor’s is faulty at any moment within
the 2 year period since its purchase date due to an original material defect or
manufacturing, the replacing of the part or its repair will be completely free of charge
If the motor of your ceiling fan is faulty at any moment within the 15 years since its purchase
due to an original material defect or manufacturing, the replacing of the part or its repair
(we Hill consider it) completely free of charge for the part or the work carried out, as long as
the part is delivered in its original package together with all its accessories.
If the reparation should fail to satisfy the customer and/or
the object fail to present the optimum condition for the use to which it is destined the
guarantee holder will have the right to the substitution of the acquired item for another of
identical characteristics.
This warranty policy is subject to the conditions set forth on the manufacturer’s website
www.faro.es under ‘Warranty’.
Do not install the product if it is damaged. This lighting was properly packed in such a way
that its smaller parts could
not get damaged during its transport. Inspect everything to confirm that nothing was
damaged.
We reserve the right our specialists to study each product re- turned, leaving the warranty
exempt in case of demonstrating that the incidence or failure has been caused by the user,
due to installation problems or elements unrelated to the product. A representative of the
manufacturer will have access to the defective products.
This warranty does not cover labor costs for the disassembly of the Products.
If the manufacturer chooses to replace a defective product but cannot do so, because it is
not manufactured or is no longer available, the manufacturer may replace the product with
a comparable product (whose design or specifications may
vary slightly). The replacement will be effective only for the damaged unit.
This limited warranty shall only be valid when the product has been properly installed,
connected and is functioning with
the correct electrical values, operating range and at the environmental conditions set forth
in the technical specifications, according to the guidelines, instructions, IEC standards or any
other document supplied with the Products.
The manufacturer is not responsible for the electrical power supply conditions, including the
voltage surges, the voltage fluctuations, the control systems for power waving that exceed
the specified limits of the products and those defined in the relevant supply rules.
This warranty is not valid for damages or malfunctions due to force majeure or any type of
fraudulent, incorrect use, misuse, anomalous use or use that violates the rules, codes or the
corresponding instructions of use, including without limitation the contents regarding the
latest safety rules, as well as the latest industry and/or electricity regulations in the relevant
regions. The maintenance of the product must be carried out according to the instructions
and by specialized personnel only.
An adequate record of the operating history must be kept
at the disposal of the manufacturer to be inspected at any moment.
If it is determined that a product is defective or does not function in accordance with the
product specifications, the buyer must notify the manufacturer in writing.