Grandstream Networks GXP16 Series User manual

Grandstream Networks, Inc.
GXP16XX Series
GXP16XX – User Guide

GXP16xx Series - User Guide
Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1615/GXP1620/ GXP1625/GXP1628/GXP1630.
GXP16xx series is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP
accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610/GXP1615 supports 2 lines with 2 SIP
accounts, 132 x 48 graphical LCD; GXP1630 supports 3 lines with 3 SIP accounts, 132×64 backlit graphical LCD. The
GXP1610/GXP1615/ GXP1620/GXP1625/GXP1628/GXP1630 delivers rich features of 3 XML programmable context-sensitive
softkeys, dual network ports with PoE (GXP1615 / GXP1625 / GXP1628 / GXP1630 only), EHS (Electronic Hook-Switch) with
Plantronics headsets, 3-ways conference on GXP1610/GXP1615/GXP1620/GXP1625/ GXP1628 and up to 4-way conference on
GXP1630, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation, advanced security
protection for privacy, and compatible with Grandstream UCM Features. It is a perfect choice for small-to-medium businesses
looking for a high quality, feature rich IP phone with affordable cost.
PRODUCT OVERVIEW
Caution
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other
than as detailed by this User Manual, could void your manufacturer warranty.
Warning
Please do not use a different power adaptor with the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 as it may cause
damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is available for download
here: https://www.grandstream.com/support
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628)
132*48-pixel backlit graphical LCD display (GXP1610/GXP1615 do not support backlit).
2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628 only), 3-way conference,
multi-language support.
HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free speakerphone with advanced
acoustic echo cancellation and excellent double-talk performance.
LDAP Directory with the option to display all contacts on the LCD Menu.
Large phonebook (up to 1000 contacts) and call history (up to 200 records).
Automated personal information service, personalized music ring tone/ring back tone, flexible customizable screen
content & format using XML, and advanced Web and enterprise applications.
Dual switched 10/100 Mbps ports on GXP1610/GXP1615/GXP1620/GXP1625, dual switched auto-sensing 10/100/1000
Mbps Ethernet ports on GXP1628, integrated PoE on GXP1615/GXP1625/GXP1628.
Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for advanced security
protection, 802.1x for media access control.
Perfectly compatible with Grandstream UCM Features.
Innovative UI design (easy and useable multi-language support).
Use with Grandstream UCM6xxx series IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more.
Feature Highlights (GXP1630)
132*64-pixel backlit graphical LCD display.
3 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys, 4-way conference, multi-language
support.
HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent
double-talk performance.
LDAP Directory with the option to display all contacts on the LCD Menu.
Large phonebook (up to 1000 contacts) and call history (up to 200 records).
Automated personal information service, personalized music ring tone/ring back tone, flexible customizable screen
content & format using XML, and advanced Web and enterprise applications.
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated PoE.
Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for advanced security
protection, 802.1x for media access control.
Perfectly compatible with Grandstream UCM Features.
Innovative UI design (easy and useable multi-language support).
Use with Grandstream UCM6xxx series IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more.
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Technical Specifications
Protocols
/Standar
ds
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network
Interface
s
Dual switched 10/100 Mbps ports, integrated PoE (GXP1615 only)
Graphic
Display 132*48LCD display

Feature
Keys
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable context sensitive soft keys. 5
(navigation, menu) keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME,
HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME
Voice
Codecs
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B, iLBC, in-band and out-of-band DTMF
(In audio, RFC2833, SIP INFO)
Telephon
y
Features
Hold, transfer, forward (unconditional/no-answer/busy), 3-way conference, call park/pickup, downloadable
phone book (XML, LDAP, up to 1000 items), call waiting, call history (up to 200 records), off-hook auto dial,
auto answer, click-to-dial, flexible dial plan, Hot Desking, personalized music ringtones, server redundancy &
fail-over
Headset
Jack RJ9 headset jack (allowing EHS with Plantronics headsets)
Base
Stand Yes, allow 2 angle positions available, Wall Mountable
QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted
configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Multi-
language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditionalChinese,
Korean, Japanese, and more
Upgrade
/Provisio
ning
Firmware upgrade via TFTP / HTTP / FTP/FTPS /HTTPS, mass provisioning using TR-069 or AES encrypted XML
configuration file
Power &
Green
Energy
Efficienc
y
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
Temperat
ure and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Physical
Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset)
Unit Weight: 0.74kgPackage Weight: 1.1kg
Package
Content
GXP1610/GXP1615 phone, handset with cord, base stand, universal power supply, network cable, Quick
Installation Guide, brochure, GPL license
Complian
ce
FCC : Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 1: GXP1610/GXP1615 Technical Specifications

Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Networ
k
Interfac
es
Dual switched 10/100 Mbps ports, integrated PoE (GXP1625 only)
Graphic
alDispl
ay
132*48pixel backlit graphical LCD display
Feature
Keys
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable context sensitive soft keys. 5
(navigation, menu) keys. 13 dedicated function keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and
REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE, HOLD, PAGE/INTERCOM, RECORD, HOME
Voice
Codecs
Support for G.711µ/a, G.722 (wide-band), G.723 (pending), G.726-32, G.729 A/B, in-band and out-of-band DTMF
(In audio, RFC2833, SIP INFO)
Teleph
ony
Feature
s
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3-way conference, shared-call-
appearance (SCA) / bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 1000 items),
call waiting, call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot
Desking, personalized music ringtones, server redundancy & fail-over.
Headse
t Jack RJ9 headset jack (allowing EHS with Plantronics headsets)
HD
Audio Yes, HD handset and speakerphone with support for wideband audio
Base
Stand Yes, 2 angle positions available, Wall Mountable
QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted
configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Multi-
langua
ge
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditionalChinese,
Korean, Japanese, and more
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP / HTTP /FTP/FTPS / HTTPS, mass provisioning using TR-069 or AES encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3 afClass 2, 3.84W-6.49W (GXP1625 only)

Temper
ature
and
Humidi
ty
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Physica
l
Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset)
Unit Weight: 0.73kg Package Weight: 1.1kg
Packag
e
Conten
t
GXP1620/GXP1625 phone, handset with cord, base stand, universal power supply, network cable, Quick
Installation Guide, brochure, GPL license
Compli
ance
FCC : Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 2: GXP1620/GXP1625 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Networ
k
Interfac
es
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE
Graphic
alDispl
ay
132 x 48 backlit graphical LCD display
Feature
Keys
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable context sensitive soft keys. 5
(navigation, menu) keys. 8 BLF keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE,
HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE,
VOLUME
Voice
Codecs
Support for G.711µ/a, G.722 (wide-band), G.723 (pending), G.726-32, G.729 A/B, in-band and out-of-band DTMF
(In audio, RFC2833, SIP INFO)
Teleph
ony
Feature
s
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3-way conference, shared-call-
appearance (SCA) / bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 1000 items),
call waiting, call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot
Desking, personalized music ringtones, server redundancy & fail-over.
Headse
t Jack RJ9 headset jack (allowing EHS with Plantronics headsets)
HD
Audio Yes, HD handset and speakerphone with support for wideband audio
Base
Stand Yes, 2 angle positions available, Wall Mountable

QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted
configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Multi-
langua
ge
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditionalChinese,
Korean, Japanese, and more
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP / HTTP / FTP/ FTPS / HTTPS, mass provisioning using TR-069 or AES encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3 afClass 2, 3.84W-6.49W
Temper
ature
and
Humidi
ty
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Physica
l
Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset)
Unit weight: 0.8kg; Package weight: 1.2kg
Packag
e
Conten
t
GXP1628 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide,
brochure, GPL license, BLF label cards
Compli
ance
FCC : Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 3: GXP1628 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Networ
k
Interfac
es
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE
Graphic
alDispl
ay
132 x 64 backlit graphical LCD display

Feature
Keys
3 line keys with dual-color LED and 3 SIP accounts. 3 XML programmable context sensitive soft keys. 5
(navigation, menu) keys. 8 BLF keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE,
HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE,
VOLUME
Voice
Codecs
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B, iLBC, in-band and out-of-band DTMF (In
audio, RFC2833, SIP INFO)
Teleph
ony
Feature
s
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 4-ways conference, shared-call-
appearance (SCA) / bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 1000 items),
call waiting, call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot
Desking, personalized music ringtones, server redundancy & fail-over.
Headse
t Jack RJ9 headset jack (allowing EHS with Plantronics headsets)
HD
Audio Yes, HD handset and speakerphone with support for wideband audio
Base
Stand Yes, 2 angle positions available, Wall Mountable
QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted
configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Multi-
langua
ge
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditionalChinese,
Korean, Japanese, and more
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP / HTTP / FTP/ FTPS / HTTPS, mass provisioning using TR-069 or AES encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3 afClass 2, 3.84W-6.49W
Temper
ature
and
Humidi
ty
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Physica
l
Dimension: 222.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset)
Unit weight: 0.8kg; Package weight: 1.2kg
Packag
e
Conten
t
GXP1630 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide,
brochure, GPL license, BLF label cards

Compli
ance
FCC : Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 4: GXP1630 Technical Specifications
INSTALLATION
Equipment Packaging
Main Case 1
Handset 1
Phone Cord 1
5V DC Power Adaptor 1
Ethernet Cable 1
Phone Stand 1
Quick Installation Guide 1
BLF Name Cards (GXP1628/GXP1630 only) 1
Table 5: GXP16XX Equipment Packaging
Connecting Your Phone
Figure 1: GXP16xx Back View (Use GXP162x as an example)

Slots for
Phone
Stand
Slots for the phone stand if placing the phone on a flat surface
PC Port 10/100M Ethernet to connect PC on GXP1610/GXP1615/GXP1620/GXP1625, auto-sensing 10/100/1000M
Ethernet to connect PC on GXP1628 and GXP1630
LAN Port
10/100M Ethernet to connect LAN on GXP1610/GXP1615/GXP1620/ GXP1625, auto-sensing 10/100/1000M
Ethernet to connect LAN on GXP1628 and GXP1630, integrated PoE (GXP1615/GXP1625/GXP1628/GXP1630
only)
DC 5V
Power
Port
5V/600mA power port to connect to power adaptor
HEADSET
Port To connect to RJ9 or EHS headphones
HANDSE
T Port To connect handset RJ9
Cord Slot To place and fix the phone cords
Table 6: GXP16XX Connectors
Stand Installation
Figure 2: GXP16xx Stand Installation
1. Insert the hooks on the top of the stand into the slots, you have option to use either upper slots OR lower slots.
2. After both hooks are in the slots, firmly slide the entire stand upward to lock them in place.
Wall Mount Installation