HunterDouglas Duette Parts list manual

Installation •Operation •Care
Duette Honeycomb Shades
Hard-Wired Motorized Lifting System

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364
Getting Started:
Mounting Types And Window Terminology....................... 1
Installation Components Needed .................................... 1
Power Supply Requirements .......................................... 3
Product View ................................................................ 4
Installation:
Mount The Installation Brackets — Inside Mount ............ 5
Mount The Installation Brackets — Outside Mount.......... 6
Install The Shade .......................................................... 7
Attach Hold-Down Brackets ........................................... 7
Test The Shade ............................................................. 8
Operation:
Operate The Shade ....................................................... 8
Troubleshooting ............................................................ 9
Care:
Cleaning Procedures ................................................... 16
Removing The Shade................................................... 17
Appendix:
Laying Out The Wire.................................................... 18
Wiring For The Platinum™Technology Wall Switch ........ 19
Calibrating The Shade ................................................. 21
Setting And Clearing Intermediate Positions .................. 22
© 2009 Hunter Douglas Inc.
® Registered trademark of Hunter Douglas Inc. ™ Trademark of Hunter Douglas Inc.
Radio Frequency FCC Compliance:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.■
Increase the separation between the equipment and receiver.■
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.■
Consult the dealer or an experienced radio/TV technician for help.■
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

GETTING STARTED
1
Thank you for purchasing Hunter Douglas Duette®Hard-Wired Motorized honeycomb shades.
With proper installation, operation, and care, your new shades will provide years of beauty and
performance. Please thoroughly review this instruction booklet before beginning the installation.
Mounting Types And Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
Installation Components Needed
Duette Hard-Wired Motorized shades ship with a motor ONLY,
unless a power supply, the Platinum™wall switch and remote
control are specified at the time of ordering.
If you are using an alternative home automation solution,
please refer to the Appendix and the Troubleshooting section for
information concerning wire layout and setting shade positions.
Check the packaging to be sure you have all the components needed to install
your shade. Keep the packaging until the shades perform to your satisfaction.
Required Components
Installation Brackets.
■The number of brackets required varies
with shade width, as shown in the table.
IMPORTANT: For illustration purposes, the 3/8" and 3/4"
installation brackets are shown throughout the following instructions.
Installation using the 11/4" brackets follow these same procedures.
Optional Components
■Extension Brackets. Extension brackets can add up to 31∕2" of
clearance for outside mounts. If ordered, there should be the same
number of extension brackets as installation brackets.
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sills and
jambs are called the
“window casement.”
Molding
Top Sill
Bottom Sill
Jamb Jamb
Shade
Width
Brackets
Required
12" – 38" 2
381/8" – 72" 3
721/8" – 106" 4
1061/8" – 140" 5
1401/8" – 174" 6
11/4"
Installation
Bracket
3/8" & 3/4"
Installation
Bracket
Extension
Bracket

2
GETTING STARTED
■Spacer Blocks. Each spacer block projects the installation bracket 1∕2"
away from the mounting surface. If ordered, there should be a maximum
of three spacer blocks per installation bracket for standard and oversized
headrail systems.
■Hold-Down Brackets. Hold-down brackets secure the bottom rail
from movement (i.e. often used in French door applications).
■24V DC Power Supply (3-Amp or 4-Amp). The number of power
supplies required varies with the number of installed shades.
A 3-amp power supply provides power for up to 2 shades.
➤
An 4-amp power supply provides power for up to 4 shades.➤
■Platinum™Technology Wall Switch. The wall switch is one type of
“controller” available for motorized shades. One wall switch per shade is
recommended. In addition to operating shades UP
▲ and DOWN ▼, two
preset stops may be programmed using the wall switch.
Remote Control.
■Remote control operation is available with the
Platinum Technology remote control. (Note: The Platinum Technology
wall switch must be installed.)
■14AWG-3 Conductor + Ground Wire (only 2 conductors are used for
low voltage systems). Hunter Douglas recommends 14 gauge-3 conductor
wire plus ground wire (14/4) be run from every window location to a central
location (aka “homerun”) for every installation, when pre-wiring a project.
This gauge wire meets or exceeds most of the power criteria required for
various products. Wire is not supplied, but is available at your local hardware store.
IMPORTANT: If you are unsure as to local electrical codes, consult a low-voltage installer
or a certified professional. Consult a home automation professional if integrating to a home
automation system.
Tools And Fasteners Needed
Flat blade and Phillips screwdriver
■Level■
Measuring tape and pencil■
Wire Stripper■
Power drill,■3/32" drill bits,
and a 1∕4" hex driver
ACADAPTER
HunterDouglas
WINDOW FA S HI ON S
Model:
TR70A24
PCN:2950725000
Input:
100-240V~1.5A 50-60Hz
Output:24V-3A
CAUTION:
FORINDOOR USE ONLY.
Foruse with Informtaion
Tec hnologyEquipment
UL
®
C U S
LISTED
CONCONELECTRIC CO.,L
TD .
S/N
DC Output
ON
POWER
OFF
24V/4.2APOWER SUPPLY
4 Amp
3 Amp
Up
Down

GETTING STARTED
3
In addition, you will need fasteners designed to work with your specific mounting surface(s).
#6 Hex Head Screws (Provided).
■Two 11∕2" screws are provided per installation bracket.
Longer Hex Head Screws (Not Provided).
■If using spacer blocks, use a #6 screw long
enough for a secure attachment.
Wall Anchors or Expansion Bolts (Not Provided).
■If mounting into drywall, you will need
wall anchors or expansion bolts to ensure a secure installation.
Speed Nuts and Screws (Provided).
■Extension brackets come with screws and speed nuts.
Power Supply Requirements
Check to be sure you have the correct number of power supplies for the installation.
■
CAUTION: To prevent accidental short circuits and avoid possible component damage, do not
plug the power supply into the wall outlet until the wiring connections are complete.
WARNING: Do not cut the AC power
cord on the back side of the power
supply. Serious injury or death may
result. Also, electric shock and/or a fire
hazard may occur.
With the power supply
■
unplugged, snip off
the plastic connector
attached to the DC
output cord on the front
of the power supply.
■Strip the 4-amp power
supply sheathing back and
trim down the bare wire, since
it is not used. Strip the ends
of the other two wires.
Speed Nut
And Screw
(Provided With Each
Extension Bracket)
#6 x 1½"
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
For Use With Spacer Blocks
(Not Provided)
Wall Anchor Or
Expansion Bolt
(Not Provided)
12V / 8.3A POWER SUPPLY
MODEL:EX100B-12F-F030
P/N:2950724000
U.S.PatentNos. 4,450,027;4,631,108;5313,999;
MADE IN TAIWAN
UL
®
C US
LISTED
RP98420459
120VAC
60Hz
2.5A
BACK
DO NOT Cut The AC Power Cord
Cut The DC Connector From The Front,
Output Side Of The Power Supply
DC Output
POWER
OFF
ON
24V/4A POWER SUPPLY
FRONT
24 V
4-Amp
3-Amp
AC ADAPTER
HunterDouglas
WIND OW FA S HION S
Model:
TR70A24
PCN:2950725000
Input:
100-240V~1.5A50-60Hz
Output:24V-3A
CAUTION:
FORINDOOR USE ONLY.
For use with Informtaion
Tec hnology Equipment
UL
®
C U S
LISTED
CONCONELECTRIC CO.,LTD .
S/N
Positive (+)
Negative (-)
Wire From Front
Of DC Power Supply
Bare wire is not used. Trim.
Sheathing

4
GETTING STARTED
Product View
Pocket
Ferrule
Bottom
Rail
Motor
Lift
Set
Headrail
Installation Brackets

INSTALLATION
5
Mount The Installation Brackets — Inside Mount
Measure 2" in from each jamb for bracket location.
■
If more than two installation brackets came with your order, space additional brackets➤
evenly between the two end brackets and mark their location.
Mark the location of the screw holes.■
IMPORTANT: Be sure the installation
brackets do not interfere with where the
wire exits the wall or window casement.
If necessary, move the brackets to
accommodate the wire.
The depth required for minimum
➤
mounting or fully recessed mounting
will vary depending on the type of
bracket and fabric pleat size. Refer to
the chart for depth requirements.
Typically, fully recessed inside mounting is best for
➤
energy efficiency.
Use a
■3∕32" drill bit to drill holes for the mounting screws.
IMPORTANT: If you are fastening the installation brackets to
drywall, be sure to use wall anchors and follow the instructions
provided with the anchors. (Anchors not provided.)
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other. Shim the brackets if
necessary. (Shims not provided.)
Fasten the installation brackets to the mounting surface using the hex head screws provided.
■
CAUTION: The motor wire must be long enough to reach the wire coming from the
switch, but not so long that it could become entangled with the shade’s moving parts. Trim
excess wire.
Space Evenly Space Evenly
JambJamb
2" 2"
Installation Brackets
Depth Chart For Bracket Placement
Fabric
Pleat Size Minimum
Minimum Depth For
Fully Recessed
(Fabric will be flush
with the front of the
sill when raised.)
3/8" and 3/4"
Pleat, Double
Honeycomb,
Phenomena™
Triple
Honeycomb
11/8" 21/4"
11/4" Pleat 17/8" 31/2"
2"
See
Depth Chart

INSTALLATION
6
Mount The Installation Brackets — Outside Mount
The motor wire must be long enough to reach the wire coming from the switch, but not so
■
long that it could tangle with the moving parts inside the headrail.
Trim off any unneeded length and store excess wire in between the headrail and the
➤
installation bracket.
Center the headrail over the window opening at the desired height. Use a pencil to lightly
■
mark each end of the headrail.
Measure and mark 2" in from each end of the headrail.
■
CAUTION: The motor wire must be long enough to reach the wire coming from the
switch, but not so long that it could become entangled with the shade’s moving parts. Trim
excess wire.
If more than two installation brackets came with your order, space additional brackets
➤
evenly between the two end brackets and mark their location.
■Center each installation bracket on the marks
and locate where to drill the screw holes.
IMPORTANT: The front edges of the installation
brackets must be level and aligned to each other.
A minimum 1
➤1/2" flat vertical height is
required from the top of the window sill
opening to the top, back of the installation bracket.
The top of the installation brackets should be at the height where you want the top of the
➤
headrail to be located, and on the same level.
Using a
■3∕32" drill bit, drill holes for the mounting screws.
CAUTION: The rear of the blocks/brackets must be flush against a flat mounting surface.
Do not mount brackets on curved molding.
Fasten the installation brackets to the mounting surface using the hex head screws provided.
■
IMPORTANT: If you are fastening the installation brackets to drywall, be sure to use wall
anchors and follow the instructions provided with the anchors. (Anchors not provided.)
2" 2"
Space EvenlySpace Evenly
Headrail End Marks
Window Opening
End Of
Headrail
Mark
2"

INSTALLATION
7
■If using spacer blocks, fasten these to a flat vertical
mounting surface with two screws long enough for
a secure installation. (Screws not provided.)
The solid side of the spacer blocks faces the
➤
mounting surface.
Use a maximum of three spacer blocks per
➤
installation bracket.
■When using extension brackets, attach an installation bracket
to the underside of each extension bracket using the
provided screws and speed nuts.
Install The Shade
Insert the bottom back edge of the headrail into the
■
bottom groove on the installation brackets.
Rotate the headrail up until the top edge snaps
■
into place.
CAUTION: Be careful not to trap any fabric
between the headrail and the installation brackets.
Place any excess wire behind the headrail.
■
The wire can be held in place by packing it➤
between the back of the headrail and the
installation bracket.
Attach Hold-Down Brackets
Hold-down brackets can only be used on outside mounted shades.
Lower the shade and place the pins from the hold-down
■
brackets into the bottom rail end caps.
On the mounting surface, mark the bracket hole locations.
■
Check that the brackets are level and attach them to the■
mounting surface using two screws.
IMPORTANT: Disconnect the bottom rail from the hold-
down brackets before raising the shade.
1/2"1/2"
Spacer
Block
Extension
Bracket
Speed
Nut
Excess
Wire
Headrail
Installation Bracket

OPERATION
8
Test The Shade
CAUTION: To prevent accidental short circuits and avoid
possible component damage, do not plug the power supply
into the wall outlet until the wiring connections are complete.
Connect the wire leads from the shade to the
■
power supply.
Plug the power supply into an outlet.
■
Turn the power switch to the ON position.■
The shade should immediately begin to lower. If not,➤
unplug the AC power, reverse the connections, and
replug the power into an outlet.
CAUTION: When raising the shade for the first time,
observe If the bottom rail raises evenly. If not, check that
the headrail is level. Shim the brackets to level the headrail, if
necessary.
If the headrail is level, but the bottom rail is uneven, see the Troubleshooting section,
Adjusting The Bottom Rail’s Upper Position on page 15.
Operate The Shade
Platinum™Technology Wall Switch Operation
For information regarding operation and programming
of the Platinum™Technology wall switch, refer to your
Platinum Technology Wall Switch Guide For Hard-Wired
Systems.
Platinum Technology Remote Operation
For information regarding operation and programming of the
Platinum Technology remote control, refer to your Platinum
Technology Remote Control Guide.
Third Party Remote Control Operation
Third party infrared (IR) remote controls (i.e. unversal remotes)
can be used to operate Duette®Hard-Wired Motorized
honeycomb shades wired directly to a Platinum Technology
wall switch. These remotes can “learn” the commands
necessary to raise or lower motoirzed shades.
Wires From
Shade
Power Supply
24V / 4.2A POWER SUPPLY
MODEL:EX100B-240F-F030
P/N:2950724000
U.S.PatentNos. 4,450,027;4,631,108;5313,999; 5,320,154
MADE IN TAIWAN
UL
®
C US
LISTED
RP04261805
120VAC
60Hz
2.5A
PLAT I N U M™T E C H N OL O G Y
Wall Switch Guide
For Hard-wired Systems
for PowerRise® , PowerGlide® 2.0, PowerTilt™a nd
select Hard-Wired Mot orization systems
Guide
Remote Control
PL A TI N U M ™TE C H N OL O G Y

OPERATION
9
Problem Solution
The shade does
not operate. It will
not raise or lower
when you operate
the Platinum™
Technology wall
switch, or the
Platinum Technlogy
remote control.
Check that the DC power supply is securely plugged into the wall
■
outlet and that the outlet has power. To check that the outlet has
power, plug in a lamp or device that is known to work.
Check that the wire connections from the power supply to the wall
■
switch are secure and not reversed.
Check the wire connections from the wall switch to the motor
■
assembly in the shade’s headrail. Be sure they are secure and not
pinched or cut by any of the components.
■If using a gauged wire
other than the
recommended
14AWG-3 Conductor +
Ground Wire (14/4),
check that the wiring
run guideline lengths
have not been
exceeded. See the
Wiring Guidelines table.
With power off to the switch, reverse the motor wires on the back
■
of the switch. Then try operating the shade again.
Check that the batteries in the remote control are fresh and
■
installed correctly.
Test whether the limit switches have cut off power. See the second
■
solution in theTroubleshooting section on the top of page 14.
Wiring Guidelines
Distance From Power
Supply To Switch And
From Switch To Shade
Two-
Conductor
Wire Required
Up to 20' 20 Gauge
21' to 35' 18 Gauge
36' to 60' 16 Gauge
61' to 95' 14 Gauge
96' to 150' 12 Gauge
151' to 200' 10 Gauge
Troubleshooting
If your shade is not operating correctly;
First review the guide that came with your Platinum
■™remote control or Platinum wall switch.
Refer to the table bellow for specific solutions for your shade.
■
If questions remain, please contact the Hunter Douglas Customer Information Center at■
1-888-501-8364.

OPERATION
10
Problem Solution
The shade
operates using
the Platinum™
Technology wall
switch, but does
not operate using
the Platinum
Technology remote
control in the
“Point and Press”
IR mode.
■If the red light on the remote control
(indicator LED) does not light up
when the UP ▲/DOWN ▼button is
pressed, replace the batteries in the
remote control.
Check that the correct IR channel is
■
selected on the remote.
■Check that you are pointing the remote control
directly at the infrared eye in the wall switch.
Try moving closer to the wall switch.
Maximum operating distance from the remote
control to the switch is 30 feet.
Check that there are no obstructions
■
impeding the signal from the remote control to the infrared eye.
Check that there is no direct sunlight or bright, focused light from
■
halogen or fluorescent light fixtures, track lighting, spotlights, or
neon lights that could be interfering with the signal.
The shade
operates using the
wall switch, but
does not operate
using the remote
control in the
Radio Frequency
(RF) Group
operating mode.
■Be sure the shade operates
properly in the “Point and Press”
IR mode. The group (RF) function
will not work correctly if the IR
mode does not work correctly.
Be sure the shades have been correctly programmed to the remote
■
control you are using. Shades will only operate when programmed
to a specific remote control. If your remote control has not been
programmed to your particular shades, only the IR mode will work.
Check that the correct IR channel is selected on the remote control.
■
Check that the batteries in the remote control are fresh and■
installed correctly.
Indicator
LED
IR Channel
Selector
Switch
Infrared
Eye
Indicator
LED
IR Channel
Selector
Switch
RF Group
Buttons

OPERATION
11
Problem Solution
One shade does
not consistently
respond to the
“Group” or “ALL”
command.
Press the UP
■▲/DOWN ▼button longer when operating shades. It
can take longer for the signal to activate one of the shades.
Check at different areas of the room (home). There could be blind
■
spots or interference. Try operating closer, or farther from the
shades to find the optimum point in your home.
Check to be sure batteries in the remote control are new. When the
■
batteries get old, the remote control transmits a weaker signal.
The shade
operates opposite
of the button
pressed on the
wall switch.
(The shade
goes up when
you press the
Down ▼ button,
or goes down
when you press
the Up
▲ button.)
With power off to the switch, reverse the motor wires on the back of■
the switch.
The motor seems
to be running
harder, or it
sounds like it is
straining.
Shades must not be forced into tight inside mount window
■
openings. If an inside mount, check that the shade is installed
correctly. Make sure there is clearance between the ends of the
shade and the window casement.
Check the installation brackets. Make sure the shade fabric is not
■
caught between the bracket and the headrail.
Check that the installation brackets are level. Shim to level, if
■
necessary.

OPERATION
12
Problem Solution
The shade
does not raise
completely.
A memory stop position may have been set within the Platinum
■™
Technology wall switch. See the Appendix section, Setting And
Clearing Intermediate Positions on page 22.
The upper rail limit may not be set properly. See the
■Troubleshooting
section, Adjusting The Bottom Rail’s Upper Position on page 15 for
adjusting the rail limit stops.
Check that the DC power supply is securely connected to the
■
motor and the cables are not pinched or caught in the headrail or
installation brackets.
The shade will
not snap into
the installation
brackets.
Check that the installation brackets are aligned and level. The
■
window may be out of square. To check if the window is square,
measure the diagonals. Level the headrail by shimming the
installation brackets, if necessary.
The shade height
is too short, or too
long.
See the
■Troubleshooting section, Leveling The Bottom Rail /
Adjusting Shade Height on page 13.

OPERATION
13
Problem Solution
The shade
raises or lowers
unevenly, or the
bottom rail is
uneven when
fully raised.
Check that the installation brackets are aligned and level. The■
window may be out of square. To check if the window is square,
measure the diagonals. Level the headrail by shimming the
installation brackets, if necessary.
Check that the bottom rail is level. Lower the shade completely, then
■
raise it. Level the bottom rail, if necessary.
Leveling The Bottom Rail / Adjusting Shade Height
Adjustments to level the bottom rail can
be made by adjusting the cord on the
underside of the bottom rail.
Locate the ferrule, seated in a pocket in■
the bottom rail.
Remove the ferrule by pulling on the
■
excess cord. If the cord has been
trimmed, you will need to use needlenose
pliers to access it.
■To shorten the cord, hold the cord tight
under the ferrule. Then slide the ferrule
up toward the pocket in the rail.
■To lengthen the cord, hold the cord tight
between the pocket and the ferrule. In
short increments, slide the ferrule down.
After adjusting, press the ferrule fully
■
back into the pocket.
Repeat the above steps with the other
■
ferrules in the bottom rail.
Once you are certain of the final
■
adjustments. Tape the extra cord length
into the groove on the underside of the
bottom rail (for future adjustments).
Bottom Rail
Pocket
Pull cord
to remove
ferrule.
Ferrule
Cord
Slide the
ferrule up
to shorten
the cord.
To Shorten
Slide the
ferrule down
to lengthen
the cord.
To
Lengthen

OPERATION
14
Problem Solution
The shade does
not raise or
lower, but the
motor seems
to run when
you press
the Platinum
Technology
wall switch.
An intermediate stop position may have been set within the
■
Platinum™Technology wall switch. See the Appendix section, Setting
And Clearing Intermediate Positions on page 24.
The moving rail limits may not be set properly.
■Test whether the limit
switches have cut off power.
Locate the limit
➤
switches (the black
and yellow buttons) on
the motor side of the
shade.
Inside Mounts.
Access the limit buttons by removing the right end of the headrail
from the installation brackets.
Use a small flat blade screwdriver to push in the black button until
➤
it clicks into the recessed position.
Attempt to operate the shade by pressing the wall switch button
➤
to either the UP ▲or DOWN ▼position.
If the motor starts to run, adjust the rail limits stops. See the next
➤
solution.
The bottom rail
stops before
reaching the
desired bottom
or upper
position, or
the bottom rail
keeps moving
after reaching
the desired
bottom or upper
position.
Adjusting The Bottom Rail Limit Stops
Adjusting The Rail’s Bottom Position:
Push the black button in until it clicks
■
into a recessed position.
If The Bottom Rail Stops Before
■
The Desired Bottom Position,
with the black button in the recessed
position, press the wall switch button
to the DOWN ▼position to lower the
rail to desired bottom position.
Release the black button by pushing on it.
■
Black Button
Yellow Button
Right
End Cap
Front Of Headrail
Bottom View
Underside
Of Right
End Cap
Black
Button
To Set
Bottom
Limit
Yellow Button
Black
Button

OPERATION
15
Problem Solution
(Adjusting The Bottom Rail Limit Stops Continued)
If The Bottom Rail Lowers Farther Than The Desired Bottom
■
Position Or Raises After Reaching The Desired Bottom
Position, with the black button in the recessed position, move
the wall switch to the UP
▲ position to operate the shade until the
moving rail reaches the desired bottom rail position.
Release the black button by pushing on it.
➤
Adjusting The Bottom Rail’s Upper Position:
Push the yellow button in until it
■
clicks into a recessed position.
If The Bottom Rail Stops Before
■
The Desired Upper Position,
with the yellow button in the
recessed position, press the wall
switch button to the UP ▲position
to raise the rail to desired upper
position.
Release the yellow button by pushing on it.
■
If The Bottom Rail Raises Farther Than The Desired Upper■
Position, with the yellow button in the recessed position, move the
wall switch to the DOWN ▼position to operate the shade until the
bottom rail reaches the desired upper rail position.
Release the yellow button by pushing on it.
■
CAUTION: Be sure to release the yellow button when the bottom
rail reaches the upmost position (the endcaps are in contact with the
headrail). If the motor is allowed to continue to run, damage to the
motor and shade may result.
Underside
Of Right
End Cap
Yellow
Button
To Set
Upper
Limit
Yellow Button
Black
Button

CARE
16
Cleaning Procedures
Hunter Douglas Duette®honeycomb shades are made of an anti-static, dust-resistant fabric
which repels dirt and dust. For most honeycomb fabrics, the following options are available if
your shade needs cleaning.
Dusting
Regular light dusting with a feather duster is all the cleaning that is needed in
■
most circumstances.
Hand-Held Vacuuming
Use a hand-held vacuum with a brush attachment, on the low suction setting, using a
■
vertical stroke, for more thorough dust removal.
CAUTION: Do not vacuum Architella®Elan™or Architella Elan Eclipse™fabrics.
Compressed Air/Hair Dryer (Cool Setting)
Use compressed air or a hair-dryer on a cool setting, to blow dust and dirt off of shades.
■
Spot-Cleaning
Prepare a solution of warm water and a mild detergent.
■
Dampen a clean white cloth in the solution and wring it out.■
Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.■
Allow the shade to dry in the completely lowered position.■
CAUTION: Do not spot-clean Batiste, Opalessence™, or Royale fabrics.
Bathtub Cleaning/Water Immersion
Immerse the shade in a basin or bathtub filled with a mild detergent. Never immerse the
■
headrail into the solution.
Rinse with clean water.
■
Before removing from the rinse water, fully raise the shade and tilt it to allow excess water■
to drain off.
Reinstall the damp shade, lower it, and let it dry completely.
■
CAUTION: Do not immerse Commercial, Royale, or any opaque fabrics.

CARE
17
Ultrasonic Cleaning
Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■
Specify that a mild detergent solution be used.■
Never immerse the headrail into the solution.■
Dry the shade completely in the lowered position.■
CAUTION: Do not ultrasonically clean Commercial, Opalessence™, or any opaque fabrics.
On Site Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty
solution in the same motion.
A dry method of injection/extraction is required for Architella
■®, Commercial, Opalessence,
Panache™, and any opaque fabrics.
If using injection/extraction for Batiste fabrics, specify that no chemicals are used (water only).
■
Never immerse the headrail into the solution.■
Removing The Shade
Push back on the headrail to release the front tab.
■
Rotate the shade downward to release.■
Headrail
Front Tab

APPENDIX
18
Laying Out The Wire
CAUTION: If your installation includes multiple shades, be sure the wiring is in a central
home-run configuration (where each shade is wired directly to the switch). Do not use a
daisy-chain configuration (where the first shade is wired to the second shade, the second to the
third shade, and the third shade to the switch).
IMPORTANT: Hunter Douglas recommends
14 gauge -3 conductor wire plus ground wire for
all installations. For low-voltage (DC) systems, only
two of the four conductors are used.
Route the wire from the window to the
■
controller (e.g. the Platinum™Technology wall
switch, relays, motor controller, etc.).
The wire should exit the wall or window well
■
a minimum of 4" to the left of the right jamb.
Be sure the wire will not interfere with an
installation bracket.
Note that the motor wire must be long
➤
enough to reach the wire coming from
the switch, but not so long that it could
become entangled with the shade’s
moving parts. Trim excess wire.
Inside Mounts: The wire must be inside the
window opening at least 3/4" to allow for headrail clearance. If
the shade will be recessed into the window opening, add the recessed
distance to the 3/4" minimum.
■Position each power supply near an outlet. The power
supplies should be accessible and out of sight.
Route the wire from the power supply to the controller,
■
such as the Platinum Technology wall switch.
4"
3/4"
Minimum
Wire to the
controller
being used
(e.g. the
Platinum
wall switch,
relays, motor
controller, etc.)
Power supply
to controller.
(Platinum Technology
wall switch shown.)
Switch
Power
Supply