HYOSUNG MoniMax 5600T User manual

MoniMax 5600T
Operator Manual
CopyrightⓒNautilus Hyosung Inc. 2009 All right reserved

MoniMax 5600T
Revision Record
Date Page Version Description of Change
August 2009 All 1.0 New Publication
September 2009 Chapter
3,6 1.1 Updating Chapter 3, 6.
December 2009 Chapter
3 1.2 Updating Chapter 3.
December 2009 Chapter
3,4 1.3 Updating Chapter 3, 4. (Journal Printer)
February 2010 Chapter
6 1.4 Updating Chapter 6. (Error code table)

MoniMax 5600T
Table of Contents
1. Introduction
1.1 About MoniMax 5600T ··························································································1-2
1.2 Basic Features ·····································································································1-2
1.3 What is in this Manual ·························································································1-3
1.4 Terminologies ······································································································1-3
2. Safety Precautions
2.1 Overview ··············································································································2-2
2.2 Description of Precaution Symbols ···································································2-3
3. Hardware Specifications
3.1 Dimensions ············································································································3-2
3.2 Component Name and Locations ······································································3-3
3.3 LCD & Customer Keypad ····················································································3-5
3.4 CDU (Cash Dispensing Unit) ················································································3-6
3.5 SPR (Slip Printer/Receipt Printer) ······································································3-7
3.6 Journal Printer : MDP350 ··················································································3-8
3.7 Journal Printer :T-Jpr ························································································3-9
3.8 MCU (Magnetic Card Unit) ··················································································3-10
3.9 CE (Control Electronics) : IOBP-945G·································································3-11
3.10 CE (Control Electronics) :ECS EG31M······························································3-12
3.11 Power Supply ····································································································3-13
3.12 Control Panel ···································································································3-14
3.13 Operating Environment ··················································································3-15
4. Operating Instructions
4.1 Opening and Closing the Security Door ···························································4-2
4.2 System Power On/Off ·············································································4-8
4.3 Replenishing the Cash Cassette ········································································4-9
4.4 Emptying the Reject and Retract Box ·····························································4-12
4.5 How to Clear Jamming in Cash Dispenser·························································4-13
4.6 How to Load the Receipt Paper···········································································4-15
4.7 How to Clear Jamming in Receipt Printer···························································4-18

MoniMax 5600T
4.8 How to Load the Journal Paper···········································································4-19
5. Operator Functions
5.1 Entering OP MODE ····························································································5-2
5.2 User Select Screen ·································································································5-2
5.3 Supervisor Mode ·································································································5-5
5.4 Operator Mode ·······························································································5-34
5.5 Technician Mode ·······························································································5-44
6. Appendix
A. Bill Conditions ····································································································· 6-2
B. Receipt Paper Specifications ···············································································6-7
C. Magnetic Card Specifications ············································································ 6-11
D. Journal Paper and Ribbon Cassette ··································································· 6-12
E. Operating and Changing the Electronic Combination Lock ···························· 6-14
F. Error Codes Table ························································································ 6-18
G. Installation Guide ······························································································· 6-44

MoniMax 5600T 1. Introduction
1
1 -
Chapter 1. Introduction

MoniMax 5600T 1. Introduction
2
1 -
1. Introduction
1.1 About the MoniMax 5600T
The MoniMax 5600T is designed to meet various customer’s demands of withdrawal, balance inquiry
and transfer transaction for individuals with a compact size to fit in virtually any place. This machine is
connected to your bank to dispense cash, transfer funds and inquiry balance through the insertion of a
customer’s card. The MoniMax 5600T is easy to use, easy to service and is able to support
customer’s needs.
1.2 Basic Features
Important features of the MoniMax 5600T ATM is highlighted in the following list:
15 inch TFT LCD
- 1,024 x 768 Pixels
Keypad (EPP keypad)
15.1” privacy filter (Optional)
Motor Driven Card Reader
- ISO Track 1, 2, 3 Read
- EMV Level-1, 2
- Card Return for power failure
- Anti-Skimming
Thermal line receipt printer
- Loading paper semi-automatically
Electronic journal
or Direct Thermal Printing
or Dot Impact Printing
Control Electronic (PC)
Rear access type cash dispenser
- Automatic shutter type
UL 291 Level-1 Safety
Electronic and Key Lock
or Dial and Key Lock
Supporting USB Still Camera 1,2
Supporting Audio guidance by sound (Optional)

MoniMax 5600T 1. Introduction
3
1 -
1.3 What is in this manual
This manual contains all information needed for normal operational use.
This manual contains Unit Specifications, Opening & Closing Procedures, Operator
Functions(Supervisor Screen), Error Recovery, etc.
Some of the information in this manual may be subsequently updated based on the bank’s needs or
the improvement by Nautilus Hyosung.
1.4 Terminologies
CE : Control Electronics◈
PNC : Panel Control Board◈
MCU : Magnetic Card Reader Unit◈
VFD : Vacuum Fluorescent Display◈
SPR : Slip Printer (=Receipt Printer)◈
JPR : Journal Printer◈
CDU : Cash Dispenser Unit◈
◈P/S : Power Supply
OPL : Operation Panel and Handling Screen for Customer◈
SPL : Service Panel and Handling Screen for Operator◈
(=Enhanced Rear Operator Panel)
IDC : Identification Card Device◈
PTR : Printer (mainly Receipt Printer)◈
PIN : Encryption Pin Pad◈
SIU : Sensor and Indications Unit◈
TTU : Text Terminal Unit (OPL or SPL)◈
CAM : Camera Unit◈
ADA : The Americans with Disabilities Act◈
EMV : Europay, Mastercard, Visa◈
VDM : Vendor Dependent Mode◈
BATT : Battery◈
◈Earphone Jack : Voice Converter for Visually Disabled Persons

MoniMax 5600T 2. Safety Precautions
12 -
Chapter 2. Safety Precautions

MoniMax 5600T 2. Safety Precautions
22 -
2. Safety Precautions
2.1 Overview
Common Safety Precaution
Please read the following instructions before operating equipment.
Operate equipment in the order outlined in this manual.
Follow safety precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
Avoid operations not addressed in this manual.
If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
Safety Precautions in outlined this manual provide information on
safe and proper handling of the product. Non-compliance of the
safety precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings
during equipment handlings.

MoniMax 5600T 2. Safety Precautions
32 -
2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock Warning
• Do not remove cover. Only a maintenance engineer is allowed to open the cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature Warning
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Use Precaution when Moving
• The equipment is heavy. Make sure at least 2 people lift or move the equipment.
• Do not attempt to move the equipment alone. You may be injured from dropping the
heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of the power
supply unit.
Disassembly Warnings
• Do not disassemble or modify the equipment unless you are a certified engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Collapse Precautions
• Do not place the equipment where the floor cannot sustain the weight of the
equipment, or on slanted or unstable surface.
• Equipment may fall and cause injury or damage.
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell, makes
abnormal sounds, or if liquids or other foreign materials enter the equipment.
• If the above-mentioned abnormalities occur, immediately turn off the power, unplug
the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause electric
shock.

MoniMax 5600T 3. Hardware Specifications
3 - 1
Chapter 3. Hardware Specifications

MoniMax 5600T 3. Hardware Specifications
3 - 2
3. Hardware Specifications
3.1 Dimensions
Note. All unit in this diagram is millimeter.
Fig. 3.1 Dimensions

MoniMax 5600T 3. Hardware Specifications
3 - 3
3.2 Component Name and Locations
Fig. 3.2 (a) Component Location of MoniMax5600T
Customer Display
15.1” TFT LCD
Receipt Printer
PCI-EPP
Cash Dispensing Shutter
Function Key
VFD Signage
MCU with Anti-
Skimming Enable
UL291 Level-1 Bod
y

MoniMax 5600T 3. Hardware Specifications
3 - 4
Fig. 3.2 (b) Component Location of MoniMax5600T with Bar Code Reader
Customer Display
15.1” TFT LCD
Receipt Printer Bar Code Reader (Optional)
PCI-EPP
Cash Dispensing Shutter
Function Key
VFD Signage
MCU with Anti-
Skimming Enable
UL291 Level-1 Bod
y

MoniMax 5600T 3. Hardware Specifications
3 - 5
3.3 LCD & Customer Keypad
Fig. 3.3 (a) LCD & customer keypad without bar
code reader
Fig. 3.3 (b) LCD & customer keypad with bar
code reader
LCD
15.1 inch TFT LCD
XGA Resolution : 1024X 768 pixels (XGA)
High contrast ratio, High aperture structure
Privacy filter (Option)
High speed response
With 4x2 NDC style function keys or Touch Screen
EPP (Encrypted PIN Pad)
10 Alphanumeric, ENTER, CLEAR, CANCEL, BLANK Keypads

MoniMax 5600T 3. Hardware Specifications
3 - 6
3.4 CDU (Cash Dispensing Unit)
Fig. 3.4 CDU
Features
Automatic Shutter
4 denominations
Number of cassette : 5 Cassette (4 Cash out + 1 Retract)
Huge capacity of 12,000 new notes (3,000 notes X 4 cassette)
Reject way : note by note reject (250 bills Max)
Bundle Retract (150 bills Max)
Number of Near-End Sensing : 60 Notes Max

MoniMax 5600T 3. Hardware Specifications
3 - 7
3.5 SPR (Slip Printer/Receipt Printer)
Fig. 3.5 Receipt Printer
Features
• Thermal line printer with cutter
• Setting roll paper semi-automatically
• Supporting Black Mark Paper (Selectable by dip switch)
• Refer to RECEIPT PAPER SEPECIFICATIONS in Chapter 6.

MoniMax 5600T 3. Hardware Specifications
3 - 8
3.6 Journal Printer : MDP-350
Fig. 3.6 MDP 350 JPR (Journal Printer)
Features
• Dot impact Printing
• High-speed printing through logic-seeking control
• Flexible paper feed setting permits printing in accordance with any user-defined format
• 42columns Alphanumeric Char
• 2,500 transactions per roll
• Semi automatic roll paper setting
• Printing available within 76mm of paper width

MoniMax 5600T 3. Hardware Specifications
3 - 9
3.7 Journal Printer : T-JPR
Fig. 3.7 T-JPR (Journal Printer)
Features
• Direct Thermal printing
• Alpha numeric(95), graphics(128), international character(32)
• Printing available within 80mm of paper width

MoniMax 5600T 3. Hardware Specifications
3 - 10
3.8 MCU (Magnetic Card Unit)
Fig. 3.8 MCU (Magnetic Card Unit)
Features
Motor Driven Type (ISO Track 1 & 2 & 3)
Supporting magnetic card and IC card
EMV level-1,2 compliance
Having rejection capacity of 50ea
Supporting card return function during power failure