HYOSUNG NH-1800CE User manual

NH-1800CE Operator Manual
Copyright Nautilus Hyosung Inc. 2007 All right reserved

NH-1800CE
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Revision Record
Date Page Version Description of Change
November 2007 All 1.0 New Publication
January 2008 Chapter
2,5,6,7 1.1
- Modifying pictures of the Chapter 5,6,7
(5-2, 12, 13, 15, and 6-2, 50, 86, 87, and 7-48, 49,
52, 54)
- Updating “Description of Precaution Symbols” in
Chapter2.
April 2008 Chapter 6 1.2 - Updating “Error Code Table” in Chapter 6.
(Addition of error code : 2000500, D00C100,
D00C200, D410000, D410100)
July 2008 Chapter 6, 7 1.3 - Updating screen and description for each menu and
its sub menus in Chapter 6.
- Updating error codes in Chapter 7.
March 2009 Chapter 7 1.4 - Updating error codes in Chapter 7.
May 2009 Chapter 4, 5,
6 1.5
- Changing this manual formation.
(Adding Chapter 4 and 7 so Chapter 0~7  Chapter
0~6.)
- Updating screen and description for each menu and
its sub menus in Chapter 5.
- Updating error codes in Chapter 6.
September 2009 Chapter 5,6 1.6
- Updating chapter 5.
- Modifying specification of the receipt paper in chapter
6.
September 2009 Chapter 6 1.7
- Updating chapter 6.
(Adding transaction flow and advertisement image
update guide)
November 2009 Chapter 2 1.8 - Updating chapter 2.
February 2010 Chapter3,4,6 1.9 1) Modifying image in 3-3, 3-4, 4-3, 4-15 pages.
2) Modifying temperature specification in 3-9 page.

NH-1800CE
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Table of Contents
1. Introduction
1.1 AboutNH-1800CE ······························································································1-2
1.2 Features ···············································································································1-2
1.3 Whatisinthis Manual ·························································································1-3
2. Precautions for Safety
2.1 Overview ··············································································································2-2
2.2 Description of Precaution Symbols ···································································2-3
3. Hardware Specifications
3.1 Dimensions ··········································································································3-2
3.2 ComponentLocations ························································································3-3
3.3 LCD&Customer Keypad ····················································································3-4
3.4 CashDispenser Unit ····················································································3-5
3.5 ReceiptPrinter ·····································································································3-6
3.6 MagneticCardReader ·······················································································3-7
3.7 MainControl Board ·····························································································3-8
3.8 Operating Environment ······················································································3-9
4. Operating Instructions
4.1 OpeningandClosing the Door ···········································································4-2
4.2 Replenishing the Cash Cassette ········································································4-9
4.3 Emptying the Reject Bin ···········································································4-12
4.4 HowtoClear Jam ···········································································4-13
4.5 Loading the Receipt Paper ············································································4-15
4.6 How to clear a Receipt Jam ···························································4-18
5. Operator Functions
5.1 BasicSystemOperation ···················································································5-2
5.2 Supervisor Menu ··················································································5-17
5.3 Settlement ··················································································5-21
5.4 Journal ··················································································5-23

NH-1800CE
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5.5 Report ··················································································5-26
5.6 Diagnostics ··················································································5-36
5.7 CustomerSetup ··················································································5-46
5.8 SystemSetup ··················································································5-91
5.9 Host Setup ················································································5-110
5.10 Transaction Setup ················································································5-140
6. Appendix
A. Bill Conditions ············································································6-2
B. Receipt Paper Specifications ·············································································6-7
C. Magnetic Card Specifications ··········································································6-10
D. Error Code Table ··········································································6-11
E. Installation Guide ···········································································6-42
F. Tran sact i o n Scre e n F low ··········································································6-59
G. Su pported USB Memory and HUB ······································································6-98
H. Advertisement & Receipt Header Image Update Guide···································6-100
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NH-1800CE 1. Introduction
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Chapter 1. Introduction

NH-1800CE 1. Introduction
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1-
1. Introduction
1.1 About the NH-1800CE
The NH-1800CE is designed to meet the everyday demands of immediate cash needs for individuals
with a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to
a network processor to verify accounts and any other inquires through the insertion of a customer’s
card. The NH-1800CE is easy to use, easy to service and is able to support customer’s needs.
1.2 Features
H/W Features
Electronic combination Lock
Mechanical, Combo, Cencon lock Options
8 inch wide TFT LCD
800 600 Resolution of back-lit LCD
Support LAN (TCP/IP) communication (Dial up modem optional)
2,000 new bills capacity for one cassette
Support up to 6,000 new billsfor three cassettes. (Optional)
DIP type magnetic card reader / Support IC card (EMV Level-1 Ready)
Thermal line receipt printer Semi-Automatic paper load
Modular design for easy maintenance
UL 291 Business hour listed safe compliance
Functional Features
Electronic journal with up to 2,000 transactions of capacity , up/down loading supported
Supports English, Spanish, French, Korean and Japanese
Detailed average history report feature
Quick setup feature
Advertisement feature for store promotion
Error code description for easy to service

NH-1800CE 1. Introduction
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1.3 What is in this manual
This NH-1800CE Automated Teller Machine Manual contains all information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.

NH-1800CE 2. Precautions for Safety
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Chapter 2. Precautions for Safety

NH-1800CE 2. Precautions for Safety
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2. Precautions for Safety
2.1 Overview
Common Precaution for Safety
Please read the following instructions before operating equipment.
 Operate equipment in the order outlined in this manual.
 Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
 Avoid operations not addressed in this manual.
 If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
 Any change or modifications in construction of this device which are not expressly approved
by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note : This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Precautions outlined this manual provide information on safe and
proper handling of the product. Non-compliance of the precautions
may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings
during equipment handlings.

NH-1800CE 2. Precautions for Safety
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2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock
• Do not remove cover. Only a maintenance engineer is allowed to open the
cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Be Careful when Moving
• The equipment is heavy. Make sure at least 2 people to lift or move the
equipment.
• Do not attempt to move the equipment alone. You may be injured by dropping
the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of the power
supply unit.
Disassembly
• Do not disassemble or modify the equipment unless you are a certified
engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Fall down
• Do not place the equipment where the floor cannot sustain the weight of the
equipment, or on slanted or unstable surface.
• Equipment may fall down and cause injury or damage.

NH-1800CE 2. Precautions for Safety
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Symbol Description
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell,
makes abnormal sounds, or if liquids or other foreign materials enter the
equipment.
• If the above-mentioned abnormalities occur, immediately turn off the power,
unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause
electric shock.
CAUTION!!
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION
5. THIS EQUIPMENT SHALL NOT BE SET UP TO MAKE AUTOMATIC CALLS TO THE TELECOM
‘111’ EMERGENCY SERVICE.
6. THIS EQUIPMENT IS NOT INTENDED TO BE CONNECTED TO A LINE IN PARALLEL WITH
OTHER TERMINAL EQUIPMENT.
7. THIS EQUIPMENT SHOULD NOT BE USED UNDER ANY CIRCUMSTANCES WHICH MAY
CONSTITUTE A NUISANCE TO OTHER TELECOM CUSTOMERS.

NH-1800CE 3. Hardware Specifications
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1
Chapter 3. Hardware Specifications

NH-1800CE 3. Hardware Specifications
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2
3. Hardware Specifications
3.1 Dimensions
Fig. 3.1 NH-1800CE Dimension
Width x Length x Height : 410 x 580 x 1304 (mm)

NH-1800CE 3. Hardware Specifications
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3.2 Component Locations
Fig. 3.2 Component Location

NH-1800CE 3. Hardware Specifications
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3.3 LCD & Customer Keypad
Fig 3.3 LCD & Customer Keypad
LCD
Screen Size : 8.0 
Wide TFT Color
Resolution : 800 600 pixels
Keypad
10 Alphanumeric ,,, CANCEL, CLEAR, ENTER, BLANK Keypads
8 Function Keys
Each Keypads has integral raised Braille symbols

NH-1800CE 3. Hardware Specifications
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5
3.4 Cash Dispenser Unit
Fig. 3.4 Cash Dispensing Unit
Cash Dispensing Unit
• Manual shutter (Tray type)
• Dispensing speed: 4 notes/second
• Support 1 cassette / up to 3 cassettes (optional)
• Capacity of 2,000 notes (Based on new bills)
• Capacity of 6,000 (Based on new bills)
• Reject bin with capacity of 200 notes
• Method of reject: note by note rejection
• Low level cassette detection
• Two notes detection function
• Supporting New Zealand Dollar and various currencies
1-Casstte Cash Dispenser 3-Cassette Cash Dispnesr

NH-1800CE 3. Hardware Specifications
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6
3.5 Receipt Printer
Fig. 3.6 Receipt Printer
Receipt Printer
3" Thermal line printer with cutter
100mm/sec Printing Speed
Semi-Automatic roll paper setting
Support graphics / Bar Code printing
See Appendix B : RECEIPT PAPER SEPECIFICATIONS

NH-1800CE 3. Hardware Specifications
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3.6 Magnetic Card Reader
Fig. 3.7 Magnetic Card Reader
Magnetic Card Reader
Dip type Card Reader (ISO Track 1 & 2 Read)
IC CARD Supporting / EMV Ready
Readable ejection speed : 6 inches ~ 39.3 inches/second
MTBF : 1 million passes
See Appendix D : MAGNETIC CARD SPECIFICATIONS
MTBF : Mean Time Between Failures

NH-1800CE 3. Hardware Specifications
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3.7 Main Control Board
Fig. 3.8 Main Control Board
CPU : X-Scale PXA270 520MHz
Memory : SDRAM (64MB), Flash Memory (64 MB) , NV-RAM : 512 KB
Operating system : Windows CE
Serial ports : 7 Ports
Host Communication : LAN (TCP/IP)
USB Ports : 2 Ports

NH-1800CE 3. Hardware Specifications
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9
3.8 Operating Environment
Power Requirements
100 ~240 Vac ±10% 3.2A 50/60Hz , 100 Watt
Power Connections
The NH-1800CE ATM must be connected to a dedicated power circuit. This circuit must consist of
LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This
circuit cannot be shared with any other equipment.
Temperature
In storage : 14°F - 140°F (-10°C ~ 60°C, 15°C/H)
While operating : 41°F - 104°F (5°C ~ 40°C, 10°C/H)
Humidity
In storage : 10% < RH < 90%, Non-Condensed
While operating : 25% < RH < 85%, Non-Condensed