HYOSUNG NH-1800SE User manual

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Hyosung 1800SE
Manual

NH-1800SE
Revision Record
Date Page Version Description of Change
October, 2010 All 1.0 New Publication

NH-1800SE
Table of Contents
1. Introduction
1.1 About NH-1800SE ···························································································1-2
1.2 Basic Features ···························································································1-2
1.3 What is in this Manual ···························································································1-3
1.4 Terminologies ···························································································1-4
1.5 Abbreviations of ATM ···························································································1-4
2. Precautions for Safety
2.1 Overview ·····································································2-2
2.2 Description of Precaution Symbols ·····································································2-3
3. Hardware Specifications
3.1 Dimensions ····················································································3-2
3.2 Component Locations ····················································································3-3
3.3 LCD & Customer Keypad ···················································································3-5
3.4 Cash Dispenser Unit ····················································································3-6
3.5 Receipt Printer ····················································································3-7
3.6 Magnetic Card Reader ····················································································3-8
3.7 Main Control Board ···················································································3-9
3.8 Operating Environment ··················································································3-10
4. Operating Instructions
4.1 Opening and Closing the Door ·············································································4-2
4.2 Cash Dispenser ···········································································4-16
4.3 Receipt Printer ···········································································4-30
4.4 Magnetic Card Specifications ···········································································4-37
5. Operator Functions
5.1 Basic System Operation ····················································································5-2
5.2 Supervisor Menu ··················································································5-19
5.3 Settlement ··················································································5-23
5.4 Journal ··················································································5-25

NH-1800SE
5.5 Report ··················································································5-28
5.6 Diagnostics ··················································································5-36
5.7 Customer Setup ··················································································5-47
5.8 System Setup ··················································································5-89
5.9 Host Setup ················································································5-102
5.10 Transaction Setup ················································································5-123
5.11 Site Map ················································································5-126
5.12 Quick Replenish ················································································5-126
5.13 Quick Configuration ················································································5-129
6. Installation
6.1 Installation Information ····················································································6-2
6.2 System Installation ····················································································6-3
7. Appendix
7.1 Error Code Table ····································································7-2
7.2 Installation Guide ··································································7-36
7.3 Transaction Screen Flow ···································································7-47
7.4 Supported USB Memory and HUB ································································7-101
7.5 Advertisement Image Update Guide ·································································7-103
7.6 Background Image Update Guide ·································································7-117
7.7 Weather Service Guide (NH2700 Only) ······························································7-126

NH-1800SE 1. Introduction
1
1-
Chapter 1. Introduction

NH-1800SE 1. Introduction
2
1-
1. Introduction
1.1 About NH-1800SE
NH-1800SE is designed to meet the everyday demands of immediate cash needs for individuals with
a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a
network processor to verify accounts and any other inquires through the insertion of a customer’s card.
NH-1800SE is easy to use, easy to service and able to support customer’s needs.
1.2 Basic Features
Major features of NH-1800SE are highlighted in the following list:
Main Controller
CPU S5PC100 834MHz (ARMCortex-A8)
SDRAM 256MB
Flash Memory 256MB
Memory
NV-RAM 512KB Shared Flash Memory
Operating System WinCE 6.0
Serial Ports 8 Ports
Communication MODEM & TCP/IP Selectable
Customer Display
Display Type 8” TFT LCD 800Ⅹ600
Flicker 4 EA (High Bright LED) MCU, EPP, CDU, SPR
Customer Input Method
PIN Pad Metal Key Cap EPP T-DES, PCI Certified
Function Key 4X2 NDC Compatible
Cash Dispenser
Number of cassettes 1 cassette 2cassette, 3cassette Option
Denomination $20
$10, $50, $100 Option
Maximum Dispense 40 Notes/Transaction
Cassette Capacity 1,000Notes / Capacity (New Bill) 2K, 4K, 6K Option
Reject Type Note by Note Reject
(200 bills Max) Reject Bin

NH-1800SE 1. Introduction
3
1-
Card Reader
Type DIP Type
Magnetic Stripe ISO 1,2 Read EMV Option
Receipt Printer
Printing Type Thermal Line Printing
Printing Width 80mm [3.15inch] Max
Paper Setting Method Semi-Automatic
Type Thermal Roll Paper
Width Max. 80mm [3.15inch]
Paper
Specification Outer Diameter Max. 180Φ
Journal Printer
Journal Printer Electronic Journal
Safety
Safety UL Business-Hour Safety -
Locking device Dial Lock Combo/Cencon Lock
Option
Additional Function
Audio guidance Support Speaker
ADA Audio guidance Support
1.3 What is in this manual
This manual contains the information needed for normal operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.

NH-1800SE 1. Introduction
4
1-
1.4 Terminologies
In this manual, the terminology listed below is used as follows:
●Customer, cardholder and consumer refer to any person who makes the ATM transaction.
●Device and unit refer to the standard and optional ATM equipment, such as monitor, card reader,
printer and dispenser.
●Fascia refers to the entire front portion of the unit, including the portion where the customer
transacts business.
●Module refers to a plug-in device that can be serviced or replaced.
●Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser.
●Screen refers to the text appearing on the customer display.
1.5 Abbreviations of ATM
NO. Abbreviations Description
1 AD board Analog to Digital conversion Board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
7 CAM Camera Unit
8 CDU Cash Dispenser Unit
9 CE Control Electronics
10 Earphone Jack Voice Converter for Visually Disabled Persons (ADA)
11 EMV Europay, Mastercard, Visa
12 EP Elementary Program
13 EPP Encryption PIN Pad
14 H/W Hardware
15 I/F Interface
16 ISO International Standard Organization
17 ISO 1 IATA(International Air Transaction Association)

NH-1800SE 1. Introduction
5
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NO. Abbreviations Description
18 ISO 2 ABA (American Banks Association)
19 ISO 3 MINTS(Mutual Institutions National Transfer Systems)
20 JPR Journal Printer
21 LCD Liquid Crystal Display
22 MCU Magnetic Card Unit
23 OPL Operation Panel for Customers to Operate
24 OSD board On Screen Display Board
25 P/S Power Supply
26 PIN Personal Identification Number
27 PNC Panel Control Board
28 PTR Printer (mainly Receipt Printer)
29 S/W Switch
30 SIU Sensor and Indications Unit
31 SP Service Provider
32 SPR Slip Printer (Receipt Printer)
33 TTU Text Terminal Unit (OPL or SPL)
34 VFD Vacuum Fluorescent Display

NH1800SE 2. Precautions for Safety
12-
Chapter 2. Precautions for Safety

NH1800SE 2. Precautions for Safety
22-
2. Precautions for Safety
2.1 Overview
Common Precaution for Safety
Please read the following instructions before operating equipment.
zOperate equipment in the order outlined in this manual.
zFollow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
zAvoid operations not addressed in this manual.
zIf you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
zAny change or modifications in construction of this device which are not expressly approved
by the party responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Precautions outlined this manual provide information on safe and
proper handling of the product. Non-compliance of the precautions
may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings
during equipment handlings.

NH1800SE 2. Precautions for Safety
32-
2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock
• Do not remove cover. Only a maintenance engineer is allowed to open the
cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Be Careful when Moving
• The equipment is heavy. Make sure at least 2 people to lift or move the
equipment.
• Do not attempt to move the equipment alone. You may be injured by dropping
the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of the power
supply unit.
Disassembly
• Do not disassemble or modify the equipment unless you are a certified
engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Fall down
• Do not place the equipment where the floor cannot sustain the weight of the
equipment, or on slanted or unstable surface.
• Equipment may fall down and cause injury or damage.

NH1800SE 2. Precautions for Safety
42-
Symbol Description
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell,
makes abnormal sounds, or if liquids or other foreign materials enter the
equipment.
• If the above-mentioned abnormalities occur, immediately turn off the power,
unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause
electric shock.
[CAUTION!]
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION

NH-1800SE 3.HardwareSpecifications
3-1
Chapter 3. Hardware Specifications

NH-1800SE 3.HardwareSpecifications
3-2
3. Hardware Specifications
3.1 Dimensions
Below figures show the overall physical dimensions of NH-1800SE.
NOTE: All the units in the dimension is mm and ( ) is inch scale.
Fig. 3.1 NH-1800SE Dimension

NH-1800SE 3.HardwareSpecifications
3-3
3.2 Component Locations
Front View
Fig. 3.2 (a) Component Location (Front)
1 Liquid Crystal Display (Customer Display) 4 Card Reader Slot (Dip Type)
2 Function Keys 5 Encryption Pin Pad
3 Receipt Printer Slot 6 Cash Dispenser
O5
O2
O3
o1
O4
O6

NH-1800SE 3.HardwareSpecifications
3-4
Customer Display
The customer display welcomes the customer and provides the instructions for performing
transactions at the terminal. An optional touch screen display eliminates the need for function keys.
Function keys
The function keys are made up of four keys mounted on each side of the customer display. The
customer selects from the choices shown on the customer display and presses the corresponding
function key.
Receipt Printer Slot
After the customer uses ATM, the receipt printer prints the transaction information on a form. ATM
presents the form through the receipt printer slot on the upper fascia.
Customer keypad (Encryption PIN Pad)
During the transaction sequence, ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses a security module and encrypting PIN pad
technology to secure the information entered by the customer at the keypad.
Dip Card Reader
The dip card reader is a manually operated device mounted directly to ATM fascia. The cardholder
inserts an ATM card in the card entry slot and then removes the card to begin the transaction. The dip
card reader can read magnetic stripe cards and memory chip cards. The dip card reader cannot
retract, capture, or retain cards.
Cash Dispenser
When the cardholder requests cash, it is presented through the cash dispenser in the lower fascia.

NH-1800SE 3.HardwareSpecifications
3-5
3.3 LCD & Customer Keypad
The customer display welcomes the customer and provides instructions for performing transactions at
ATM.
During the transaction sequence, ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses a security module and encryption PIN pad
technology to secure the information entered by the customer at the keypad.
The function keypads are made up of four keys mounted on each side of the customer display. The
customer selects from the choices shown on the customer display and presses the corresponding
function key.
Fig. 3.3 LCD & Customer Keypad
Basic Specification of LCD
• Screen Size : 8.0 ″
• TFT Color LCD
• Resolution : 800 ×600 pixels
Basic Specification of Keypad
• 10 Alphanumeric ,3,4, ENTER, CLEAR, CANCEL, BLANK Keypads
• 8 Function Keys
• Each Keypads has integral raised Braille symbols
Customer Display
Encryption PIN Pad
Function Keys

NH-1800SE 3.HardwareSpecifications
3-6
3.4 Cash Dispenser Unit
The cash dispenser delivers media (cash) to the cardholder after the cardholder’s request is
processed by the network and the software. The media is drawn from the cassettes and transported to
a slot in the fascia of ATM, where the cardholder can receive it. If the media is too mutilated or
wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject bin.
Fig.3.4 Cash Dispenser
Basic Specification of Cash Dispenser Unit
zCapacity of 1,000 new notes
z40 notes/ transaction
z1000/2000/4000/6000 new notes (optional)
zReject bin with capacity of 200 notes
zNote by note reject
(a) 1-Casstte Cash Dispenser (b) 2-Cassette Cash Dispnesr (Option)
Reject bin
Cassette
(1,000 new notes capacity)
Cassette
(2,000 new notes capacity per cassette)
Reject bin

NH-1800SE 3.HardwareSpecifications
3-7
3.5 Receipt Printer
The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other desired
information.
Fig. 3.5 Receipt Printer
Basic Specification of Receipt Printer
• Thermal line printer with cutter
• Semi-Automatic roll paper setting
• Printing Width is 80mm [3.15inch] Max