HYOSUNG NH-2700T User manual

NH-2700T
Operator Manual
Copyright2011 Nautilus Hyosung Inc. All right reserved

NH-2700T
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Revision Record
Date Page Version Description of Change
April 2011 All 1.0 New Publication

NH-2700T
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Table of Contents
1. Introduction
1.1AboutNH-2700T ···································································································1-2
1.2BasicFeatures ·······································································································1-2
1.3 What is in this Manual ···························································································1-4
1.4Terminologies ·········································································································1-4
1.5Abbreviationsof ATM ····························································································1-4
2. Precautions for Safety (English)
2.1Overview ·················································································································2-2
2.2DescriptionofPrecaution Symbols ·····································································2-3
2. Précautions pour la sécurité (French)
2.1Sommaire ·················································································································2-2
2.2 Description des symboles de précaution ······························································2-3
3. Hardware Specifications
3.1Dimensions ············································································································3-2
3.2FasciaFeatures ······································································································3-4
3.3DevicesofNH-2700T ··························································································3-6
3.4 Operating Environment ····················································································3-9
4. Operating Instructions
4.1OpeningandClosing the Door ·············································································4-2
4.2 Cash Dispenser ···········································································4-17
4.3ReceiptPrinter ···········································································4-27
4.4ControlPanel ···········································································4-33
5. Operator Functions
5.1 Basic System Operation ····················································································5-2
5.2SupervisorMenu ··················································································5-19
5.3Settlement ··················································································5-23
5.4Journal ··················································································5-25

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5.5Report ··················································································5-28
5.6Diagnostics ··················································································5-36
5.7CustomerSetup ··················································································5-47
5.8SystemSetup ··················································································5-89
5.9 Host Setup ················································································5-102
5.10 Transaction Setup ················································································5-123
5.11SiteMap ················································································5-126
5.12 Quick Replenish ················································································5-126
5.13 Quick Configuration ················································································5-129
6. Installation
6.1 Installation Information ···············································································6-2
6.2 System Installation ································································································6-9
7. Appendix
7.1ErrorCodeTable ····················································································7-2
7.2InstallationGuide ························································································7-36
7.3TransactionScreen Flow ··················································································7-47
7.4SupportedUSBMemory and HUB ·····································································7-101
7.5AdvertisementImage Update Guide ····································································7-103
7.6BackgroundImageUpdate Guide ······································································7-117
7.7WeatherService Guide ···················································································· 7-126
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NH-2700T 1. Introduction
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Chapter 1. Introduction

NH-2700T 1. Introduction
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1. Introduction
1.1 About the NH-2700T
The NH-2700T (Through-The-Wall Type) is designed to meet various customer’s demands of
withdrawal, balance inquiry and transfer transaction for individuals with a compact size to fit in virtually
any place. This machine is connected to your bank to dispense cash, transfer funds and inquiry
balance through the insertion of a customer’s card. The NH-2700T is easy to use, easy to service and
able to support customer’s needs.
1.2 Basic Features
Important features of the model NH-2700T machine is highlighted in the following list:
Main Controller
CPU S5PC100 834MHz (ARM Cortex-A8)
SDRAM 256MB
Flash Memory 256MB
Memory
NV-RAM N/A
Operating System WinCE 6.0
Serial Ports 8 Ports
Communication MODEM & TCP/IP Selectable
Customer Display
Type 10.2” Wide TFT LCD 1024*600
Display Brightness 200 cd/m² (LED BU)
Guide Light Flicker LED SPR/CDU/MCU/EPP
Signage LED Inner Signage (AD) VFD Option
Supervisor Operation
Display Module 8” TFT LCD 800*600
Input Method 8” Resistive Touch
Customer Input Method
Pin-Pad Metal KeyCap EPP
(PCI Compliant)
Function Key 4 x 2 NDC F-KEY Model Option
Touch Screen 10.2” IR Touch (/w Haptic Motor) T/S Model Option
Cash Dispenser
Number of cassettes 1 cassette 2Cas, 3Cas Option

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Denomination US $
Maximum Dispense 40 Notes/1transaction
Cassette Capacity 1,000 notes / 1 cassette Based on new note of
US dollar
Reject Type Note by Note Reject
(200 bills Max)
Card Reader
Type DIP Type EMV IC DIP Option
Magnetic Stripe ISO 1,2 Read
Receipt Printer
Printing Type Thermal Line Printing
Printing Width 80mm Max
Paper Setting Method Semi-Automatic
Type Thermal Roll Paper
Width Max. 80mm
Paper
Specification Outer Diameter Max. 180
Journal
Electronic Journal Supported
Safety
Safety UL Business-Hour Safety
Locking device Dial Lock Elec/Cencon Lock
Option
Alarm/Security Alarm Box Option
Proximity Sensor
Option
Camera CCD Camera Option
(/W SD Card)
Anti-Skimming Device IR detect Sensor Option
Additional Function
Audio guidance Support
ADA Audio guidance Support

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1.3 What is in this manual
This NH-2700T Automated Teller Machine Manual contains all information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.
1.4 Terminologies
In this document the terminology listed below is used as follows:
 Customer and consumer refer to any person who transacts business through the ATM.
 Device and unit refer to the standard and optional ATM equipment, such as monitors, card readers,
printers, and dispensers.
 Fascia refers to the entire front portion of the unit, including the portion where the customer
transacts business.
 Module refers to a plug-in device that can be serviced or replaced.
 Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser.
 Operator refers to a person who performs daily servicing and maintenance tasks, such as
replenishing supplies and diagnosing certain problems.
 Screen refers to the text appearing on the customer display.
 Servicing and maintenance refer to the operator tasks performed to keep the terminal operational.
1.5 Abbreviations of ATM
NO. Abbreviations Description
1 AD board Analog to Digital conversion board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
6 CAM Camera Unit
7 CDU Cash Dispenser Unit
8 CE Control Electronics
9 Earphone Jack Voice Converter for Visually Disabled Persons (ADA)
10 EMV Europay, Mastercard, Visa
11 EP Elementary Program
12 EPP Encryption PIN Pad

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NO. Abbreviations Description
13 H/W Hardware
14 I/F Interface
15 ISO International Standard Organization
16 ISO 1 IATA(International Air Transaction Association)
17 ISO 2 ABA (American Banks Association)
18 ISO 3 MINTS(Mutual Institutions National Transfer Systems)
19 JPR Journal Printer
20 LCD Liquid Crystal Display
21 MCU Magnetic Card Unit
22 OPL Operation Panel for Customers to Operate
23 OSD board On Screen Display Board
24 P/S Power Supply
25 PIN Personal Identification Number
26 PNC Panel Control Board
27 PTR Printer (mainly Receipt Printer)
28 S/W Switch
29 SIU Sensor and Indications Unit
30 SP Service Provider
31 SPR Slip Printer (Receipt Printer)
32 TTU Text Terminal Unit (OPL or SPL)
33 VFD Vacuum Fluorescent Display

NH-2700T 2. Precautions for Safety
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Chapter 2. Precautions for Safety (English)