HYOSUNG MONiMAX8100QTN User manual

Operator Manual
MONiMAX8100QTN System
V01.00.01 (2018.04.10)
© Hyosung TNS Inc. All Rights Reserved.

© Hyosung TNS Inc. All Rights Reserved. I
Revision History
Operator Manual - MX8100QTN System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2018/03/30
Preliminary version
All
2
V01.00.01
2018/04/10
Changed the corporate name & CI
All
© Hyosung TNS Inc. All Rights Reserved.
The content of this specification is protected by copyright laws.
2018. 04. 10 2nd Release

II © Hyosung TNS Inc. All Rights Reserved.
Contents
Chapter1. Preface ..............................................................................................................................................1-1
Purpose ........................................................................................................................................................1-1
Audience.......................................................................................................................................................1-1
Support Information......................................................................................................................................1-1
What is in This Manual............................................................................................................................... 1-1
Terminologies ...............................................................................................................................................1-2
Abbreviations................................................................................................................................................1-2
Safety Precautions .......................................................................................................................................1-4
Related Document ........................................................................................................................................1-6
Chapter2. Introduction ......................................................................................................................................2-1
About the MX8100QTN................................................................................................................................2-1
The Exterior Overview..................................................................................................................................2-2
Basic Features..............................................................................................................................................2-3
Devices of MX8100QTN...............................................................................................................................2-7
Control Electronics (CE, PC)····························································································2-7
Customer Display & PIN-Pad ···························································································2-8
Bill Recycler (BRM58, Bill Recycle Machine) ·······································································2-9
Check Single Deposit Module (CSM33, Check Scan Module 33) ··········································· 2-11
Card Reader ·············································································································· 2-13
Contactless Card Reader (CCR)····················································································· 2-14
Receipt Printer (SPR60)································································································ 2-15
Chapter3. For the beginning operator.............................................................................................................3-1
Opening the upper fascia and accessing to the devices in the upper body of MX8100QTN.......................3-1
Opening the security door and accessing to the device (BRM)...................................................................3-4
Switching Power On/Off ...............................................................................................................................3-7
Switching Power On·······································································································3-7
Switching Power Off·······································································································3-7
Power Supply Status······································································································3-8
Security Locking Device –Cencon Lock......................................................................................................3-9
Chapter4. Receipt Printer (SPR60)...................................................................................................................4-1
Introduction...................................................................................................................................................4-1
Summary......................................................................................................................................................4-2
Paper Specification.......................................................................................................................................4-4
Structure and functions.................................................................................................................................4-7
Install and load the paper roll .....................................................................................................................4-10
Clear the jammed paper in the cutter.........................................................................................................4-12
Clear the jammed paper in the presenter...................................................................................................4-13
Troubleshooting and maintenance.............................................................................................................4-14
Errors and settlement··································································································· 4-14
Solution for common errors···························································································· 4-15
Self-test page ············································································································· 4-17
Chapter5. Bill Recycler (BRM58)......................................................................................................................5-1
Basic Specification........................................................................................................................................5-2
Specification & Function··································································································5-2
External Appearance······································································································5-3
Bill Conditions...............................................................................................................................................5-4
Acceptable condition ······································································································5-4
Unacceptable condition···································································································5-5
How to open and close the lower module (BMD).........................................................................................5-9
Opening Lower Module (BMD) ·························································································5-9
Closing Lower Module (BMD)························································································· 5-10
How to replenish the Recycling Cassette (RC) with bills ........................................................................... 5-11

© Hyosung TNS Inc. All Rights Reserved. III
How to remove bills from Retract/Reject Cassette (RT/RJC) ....................................................................5-15
How to open and close the upper module (BMU) ......................................................................................5-18
Opening Upper Module (BMU) ·························································································5-18
Closing Upper Module (BMU)···························································································5-18
Opening the Customer Service Module (CSM)·····································································5-19
Closing the Customer Service Module················································································5-20
Opening the Temporary Stacker (TSK) ···············································································5-21
Closing the Temporary Stacker (TSK)·················································································5-22
How to remove the jam...............................................................................................................................5-23
Chapter6. Check Single Deposit Module (CSM33) .........................................................................................6-1
Configuration & Specification of Device .......................................................................................................6-1
Device Configuration.............................................................................................................................6-1
Device Specification..............................................................................................................................6-3
Check Conditions .........................................................................................................................................6-5
CSM33 Access ...........................................................................................................................................6-10
Switch Specification.................................................................................................................................... 6-11
How to open & close each Module.............................................................................................................6-12
Main Module Opening·····································································································6-12
Main Module Closing······································································································6-12
Printer Module Opening ··································································································6-13
How to replace the Cartridge......................................................................................................................6-14
How to replace the Felt...............................................................................................................................6-15
How to remove the check from Stack Bin...................................................................................................6-17
How to remove Jam....................................................................................................................................6-18
Careful for the damage...............................................................................................................................6-19

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
►This manual is produced to describe how the customers operate Hyosung TNS
MX8100QTN.
This manual details how the customers replenish the notes and paper and how they
remove the jam at the MX8100QTN.
Audience
►Customers and staffs of Hyosung TNS who use and operate the MX8100QTN in each
branches of bank.
Support Information
►If any question or error occurs while operating MX8100QTN in compliance with this
manual, please contact maintenance staffs of Hyosung TNS.
For the contact of maintenance staffs of Hyosung TNS, see the E-mail addresses and
telephone numbers provided separately.
What is in This Manual
►MONiMAX referred to as “MX”
►This manual is designed to provide the operation guide for the MX8100QTN and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam like the notes and the receipt paper
►All information described in this manual is a licensed product of Hyosung TNS.
Some of the information in this manual may differ according to the network processor
to be connected and may be subsequently updated by the bank’s needs or the
improvement by Hyosung TNS.
It is the policy of Hyosung TNS to improve products as new technology, components,
software, and firmware become available. Therefore Hyosung TNS reserves the right
to change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © Hyosung TNS Inc. All Rights Reserved.
Other company names and product names described in this document are trademarks
or registered trademarks of each company. For the section of that product, the whole
section or a necessary part of relevant document is quoted.
Terminologies
►In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the ATM.
▪Device and unit refer to the standard and option
al ATM equipment, such as monitor, card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
Abbreviations
►In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog Digital Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BRM
Bill Recycling Machine
5-1
BC
Bill Checker
5-2
BMD
Body Module-Down (Lower Body of the Machine)
5-3
BMU
Body Module-Up (Upper Body of the Machine)
5-4
CSM
Customer Service Module
5-5
DPC
Deposit Cassette
5-6
RC
Recycle Cassette
5-7
RJC
Reject Cassette
5-8
TSK
Temporary Stacker
5-9
UTC
Utility Cassette

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
6
BATT S/W
Battery Switch
7
CAM
Camera Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons
(ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
On Screen Display Board
21
P/S
Power Supply
22
PIN
Encryption PIN Pad
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)

Chapter1. Preface Operator Manual
1-4 © Hyosung TNS Inc. All Rights Reserved.
Safety Precautions
▶Common Safety Precaution
Safety Precautions in outlined this manual provide information
on safe and proper handling of the product. Non-compliance of
the safety precautions may result in injury or damage to the
product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
<Caution!>
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
4. The equipment is to be secured to the building structure before operation
5. A security container shall be permitted to optionally be provided with a secondary lock,
but improper use of the secondary lock feature will reduce the security level of the
ATM.

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-5
▶Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is allowed
to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the equipment.
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a burn.
▪Make sure to close the cover before running the equipment.
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any combustible
materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you are a
certified engineer.
▪Contact the service center for maintenance, adjustments and
repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain the
weight of the equipment, or on slanted or unstable surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits an
unusual smell, makes abnormal sounds, or if liquids or other
foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately turn
off the power, unplug the equipment and contact the service
center.
▪If you ignore these symptoms, the equipment may catch on fire
or cause electric shock.

Chapter1. Preface Operator Manual
1-6 © Hyosung TNS Inc. All Rights Reserved.
Related Document
►The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Service Manual
• VDM Manual
• Error Code Manual
For the contact of maintenance staffs of Hyosung TNS, see the E-mail addresses and
telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-1
Chapter2. Introduction
About the MX8100QTN
►The MX8100QTN is a full service ATM. Cardholders and/or customers deposit and
withdraw the cash and receive the transaction records with MX8100QTN ATM
The MX8100QTN is a versatile, easily maintained delivery system that can be modified to
keep pace with the bank's changing needs.
►The benefits that the new concept MX8100QTN provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing deposit/withdrawal of cash
automatically.
Relieves risks and burden of directly handling cash by directly keeping cash deposited in a
safe.
Allows tellers to calculate and close amount on hand faster than the existing manual
calculation.
Abank customer and a teller can easily interact on a touch screen, just like talking, through
Hyosung TNS’s intuitive and easy UI.
Allows easy and quick installation and maintenance.
<Note!>
The figures/photos/diagrams in this manual are for well understanding therefore they may
be different from real machines.

Chapter2. Introduction Operator Manual
2-2 © Hyosung TNS Inc. All Rights Reserved.
The Exterior Overview
►The following picture shows the front of MX8100QTN and key units.
The fascia provides the interface between the customer and MX8100QTN.
The customer selects transactions and requests information at the fascia.
Cash
(Bill Recycling
Machine)
Contactless
Card Reader
(CCR)
EPP (Pin-Pad)
Earphone Jack
Check Deposit
Receipt Printer
Slot
Card Reader
Slot
Customer
Display (with
touch screen)

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-3
Basic Features
►Important features of the MX8100QTN is highlighted in the following list:
<Note!>
Your MX8100QTN may not contain all the devices described in this section. Some devices are optional and
some devices cannot be used in combination with other devices (mutually exclusive combinations).
►System Specification
Item
Specification
Remarks
Main
Controller
(ASRock
IMB-184-NH)
vPRO
Support
Main board form factor
Mini-ITX (6.7” x 6.7”)
CPU
Intel® Core™ i5-4590s Processor
6M Cache, 3.0Ghz,
vPRO Support
BIOS
UEFI
Memory
DDR3L 4GB
SSD
128 GB
mSATATYPE
Operating System
Windows 7
Expansion Slots
Mini-PCIe 1slot, PCIe x 4 1slot
Serial Ports
4 Ports, Internal connector
USB Ports
USB 2.0
21 Ports
MAIN B/D 2 Ports,
Mini Hub1 4ports,
Mini Hub2 7ports,
Hub3/4 4ports
USB 3.0
2 Ports
USER PORTS
Graphics
On-board
On-Board Dual VGA (DVI, HDMI)
Intel HD Graphics
Ethernet
10/100/1000Mbps On-Board
vPRO Support
Customer
Display
Display
Type
15” TFT LCD
Resolution
1,024 X RGB X 768
Brightness
350 cd/m²
Input Method
Touch
Screen
15” Multi Touch Screen
(P-CAP)
Privacy Filter
15” (335 mm X 225 mm)
Viewing Angle 60°
Guide Light
Flicker
BRM, SPR, MCU, CSM,
BRM Shutter
Color : Blue
Color : White
TELLER
Color : Blue & Red
Indicator
NFC
Color : Blue
Customer
Input Method
Touch Screen
15” Multi Touch Screen
(P-CAP)
USB Interface
Pin-Pad
Polycarbonate EPP(PCI
Compliant)
EPP Guard Support
Bill Recycler
(BRM58)
Interface Type
USB 1.1(Main), USB 2.0(BC)
BCU Type
BCU53
Sutter type
Automatic Shutter
Service CST
None

Chapter2. Introduction Operator Manual
2-4 © Hyosung TNS Inc. All Rights Reserved.
Item
Specification
Remarks
CST locking
Common key
Dispense/Deposit capacity
300 bills per Transaction
Dispense/Deposit method
Bundle
Functional Architecture
3 RC + 1RJC/RTC
Denomination
Cassette
Install Max
11,450 bills (when auto stack)
0.1mm thick-bills
11,900 bills (Injection of human)
Recycling
CST
2,850 bills (when auto stack)
3,000 bills (Injection of human)
Reject CST
2,600 bills(when auto stack)
Retract CST
300 bills(when auto stack)
Dispensing Speed
10 notes/sec
-
Check
Single
Deposit
Module
(CSM33)
Interface Type
USB 1.1(Main), USB 2.0(BC)
Media Size
Width
Min : 60 mm ~ Max : 102 mm
Length
Min : 110 mm ~ Max : 230 mm
Thickness
Min : 0.075 mm to Max : 0.2 mm
Deposit
Type
Single
Capacity
Max. 1 checks/1 transaction
Direction
4 way
Box capacity
About 300 ea
0.203mm thick-
checks
Box type
Bin
Image
Capture
(Canon:
MG06H-Z02)
Type
Reflection Two side &
Transmission
200 dpi
Reflection
Red, Green, Blue, IR940
Transmission
Green, IR730, IR880
Resolution
200dpi
Method
Digital I/F, Face up and Down
Endorsement
Print
(HP : 6602A)
Type
Ink jet 1 Line
Speed
31.25 ips
Endorsement
Resolution
96 dpi
Ancillary
function
Reject
Support
Canceled the
deal
Support
Maintenance
function
Batch test
Support
P/G down
load
Support
After the command
start

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-5
Item
Specification
Remarks
Logging
Support
JPR
Journal Printer
Electronic Journal
Card Reader
(ICM370-
3R2896)
Type
Dip Type(USB)/w Anti-skimming
Horizontal integrated
Magnetic Stripe
ISO 1,2,3 Read
IC card Support
Support
Anti-skimming
Payable option
Anti-shimming
Payable option
Contactless
Card Reader
(IDTECH
KIOSK III)
Functional Branding
Universal shape,
Blue flicker turns on/off slowly
Audio guidance
Beeper
Transaction Interface
ISO/IEC 14443 Type A and B,
ISO 18092,
ISO 21481 (PCD & NFC)
Payment Applications
American Express ExpressPay
3.0,
Discover DPAS 1.0,
Interac Flash v1.5,
MasterCard PayPass/MChip
3.0.2,
Visa VCPS 2.1.3 - MSD,
qVSDC and IRWIN, Mifare,
Apple Pay & other Mobile Wallets
Receipt
Printer
(SPR60)
Printing Type
Thermal Line Printing
Printing speed
100mm/sec
Printing Width
Max. 80mm
Paper Roll Capacity
5,000 Transaction/Roll
Depends on Format
Black Mark Paper Support
None
Option
Paper
Specification
Type
Thermal Roll Paper
Width
Max. 80mm
Outer
Diameter
Max. 210Φ
Barcode
(Honeywell)
Barcode Reader
2D BCR (Honeywell 3330g)
Optional specification
Safety
&
Security
Safety
UL291 Business Hours
(Front Access)
Locking device
Cencon Lock
Key Lock
Common Key
Alarm
Seismic & Heat Sensor
Security
Terminal Block (External I/F)
Camera
CCD Camera 1st(face), 2nd (hand)
Camera I/F
Video Port /w Pig Tail for internal
Cam
Video Power /w Pig Tail for Cam
Additional
function
Audio guidance
Sound Card On-Board
ADAAudio guidance
Volume Control Support
Dimension
&
Dimension (H X W X D)
53.5” X 20.5” X 34”
1,358.5 X 520 X 863.6 (mm)

Chapter2. Introduction Operator Manual
2-6 © Hyosung TNS Inc. All Rights Reserved.
Item
Specification
Remarks
Environment
Safety Door Open Direction
LEFT TO RIGHT SWING
(Front View)
Normal Swing
Install Method
Anchor
Weight
About 992 lbs (450kg)
Battery
System Battery
Alarm Battery Option
Heater
None

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-7
Devices of MX8100QTN
Control Electronics (CE, PC)
►The Control Electronics mainly consist of a motherboard, HDD, multiple serial card, and so on.
Basic functions of the control electronics used in this ATM is similar to that of a personal
computer you may have in your office or home with exception of a multiple USB HUB used to
communicate with several devices such as a cash dispenser, card reader, receipt printer and
EPP.
►Basic Specification & Sample Picture

Chapter2. Introduction Operator Manual
2-8 © Hyosung TNS Inc. All Rights Reserved.
Customer Display & PIN-Pad
►The Customer Display welcomes the customer and provides instructions for performing
transactions at the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses an Encryption PIN Pad technology to secure the
information entered by the customer at the keypad. The customer touch screen is used with the
customer display. The customer selects functions or enters information by touching the screen.
►Basic Specification & Sample Picture
Customer Display
(with touch screen)
EPP
(Encryption PIN Pad)

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-9
Bill Recycler (BRM58, Bill Recycle Machine)
►The idea of recycling is to make the cash that is paid in during deposit transactions available
again for dispensing. This considerably lengthens the replenishment or emptying cycles on
cash-in/cash-out systems and, at the same time, the cash holding per system can be reduced.
►Basic Specification & Sample Picture

Chapter2. Introduction Operator Manual
2-10 © Hyosung TNS Inc. All Rights Reserved.