HYOSUNG NH-2700 User manual

NH-2700 (Front Load)
OperatorManual
Copyright2010 Nautilus Hyosung Inc. All right reserved

NH-2700
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Revision Record
Date Page Version Description of Change
March 2010 All 1.0 New Publication
April 2010 All 1.1 Modifying manual name.
- NH-2700CE NH-2700 (Front Load)
May 2010 Chapter 5, 6 1.2
1. Updating chapter 5.
- Adding the descriptions and pictures for TCP/IP
(Diagnostics), Optional Function 2, In Service, Site Map,
Quick Replenish.
- Updating chapter 6.
2. Updating software quick installation guide and transaction
screen flow.
July 2010 All 1.3
1. Updating chapter 5, 7.
- Adding “Weather Service Guide”.
- Adding “Notice”.
-Changing the screen and description of the original details.
2. Changing manual format.

NH-2700
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Table of Contents
1. Introduction
1.1AboutNH-2700 ·····································································································1-2
1.2BasicFeatures ·······································································································1-2
1.3 What is in this Manual ···························································································1-4
1.4Terminologies ·········································································································1-4
2. Precautions for Safety
2.1Overview ·················································································································2-2
2.2DescriptionofPrecaution Symbols ·····································································2-3
3. Hardware Specifications
3.1Dimensions ············································································································3-2
3.2ComponentLocations ···························································································3-3
3.3LCD&Customer Keypad ······················································································3-6
3.4CashDispenser Unit ····················································································3-7
3.5ReceiptPrinter ·······································································································3-8
3.6MagneticCardReader ·························································································3-9
3.7 Main Control Board ······························································································3-10
3.8OperatingEnvironment ·······················································································3-11
4. Operating Instructions
4.1OpeningandClosing the Door ·············································································4-2
4.2 Cash Dispenser ···········································································4-16
4.3ReceiptPrinter ···········································································4-30
4.4MagneticCardSpecifications ···········································································4-37
5. Operator Functions
5.1 Basic System Operation ····················································································5-2
5.2SupervisorMenu ··················································································5-19
5.3Settlement ··················································································5-23
5.4Journal ··················································································5-25
5.5Report ··················································································5-28

NH-2700
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5.6Diagnostics ··················································································5-36
5.7CustomerSetup ··················································································5-47
5.8SystemSetup ··················································································5-89
5.9 Host Setup ················································································5-102
5.10 Transaction Setup ················································································5-123
5.11SiteMap ················································································5-126
5.12 Quick Replenish ················································································5-126
5.13 Quick Configuration ················································································5-129
6. Installation
6.1 Installation Information ···············································································6-2
6.2 System Installation ································································································6-3
6.3 Hardware Installation ·····························································································6-8
7. Appendix
7.1ErrorCodeTable ····················································································7-2
7.2InstallationGuide ························································································7-36
7.3TransactionScreen Flow ··················································································7-47
7.4SupportedUSBMemory and HUB ·····································································7-101
7.5AdvertisementImage Update Guide ····································································7-103
7.6BackgroundImageUpdate Guide ······································································7-117
7.7WeatherService Guide ···················································································· 7-126

NH-2700 1. Introduction
1
1-
Chapter 1. Introduction

NH-2700 1. Introduction
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1-
1. Introduction
1.1 About the NH-2700
The NH-2700 is designed to meet the everyday demands of immediate cash needs for individuals with
a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a
network processor to verify accounts and any other inquires through the insertion of a customer’s card.
The NH-2700 is easy to use, easy to service and is able to support customer’s needs.
1.2 Basic Features
Important features of the model NH-2700 machine is highlighted in the following list:
Main Controller
CPU S5PC100 834MHz (ARM Cortex-A8)
SDRAM 256MB
Flash Memory 256MB
Memory
NV-RAM N/A
Operating System WinCE 6.0
Serial Ports 8 Ports
Communication MODEM & TCP/IP Selectable
Customer Display
Type 10.2” Wide TFT LCD 1024*600
Display Brightness 200 cd/m² (LED BU)
Guide Light Flicker LED SPR/CDU/MCU/EPP
Signage LED Inner Signage (AD) VFD Option
Customer Input Method
Pin-Pad Metal KeyCap EPP(PCI Compliant)
Function Key 4 x 2 NDC F-KEY Model Option
Touch Screen 10.2” IR Touch (/w Haptic Motor) T/S Model Option
Cash Dispenser
Number of cassettes 1 cassette Up to 3 cassettes
Denomination US $
Maximum Dispense 40 Notes/1transaction

NH-2700 1. Introduction
3
1-
Cassette Capacity 2,000 notes / 1 cassette (new note)
Reject Type Note by Note Reject
(200 bills Max) Reject Bin
Card Reader
Type DIP Type EMV IC DIP Option
Magnetic Stripe ISO 1,2 Read
Receipt Printer
Printing Type Thermal Line Printing
Printing Width 80mm Max
Paper Setting Method Semi-Automatic
Type Thermal Roll Paper
Width Max. 80mm
Paper
Specification Outer Diameter Max. 180
Journal Printer
Journal Printer Electronic Journal
Safety
Safety UL Business-Hour Safety
Locking device Dial Lock Elec/Cencon Lock
Option
Alarm/Security Alarm Box Option
Proximity Sensor
Option
Camera CCD Camera Option
(/W SD Card)
Anti-Skimming Device IR detect Sensor Option
Additional Function
Audio guidance Support
ADA Audio guidance Support

NH-2700 1. Introduction
4
1-
1.3 What is in this manual
This NH-2700 Automated Teller Machine Manual contains all information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.
1.4 Terminologies
In this document the terminology listed below is used as follows:
 Customer and consumer refer to any person who transacts business through the ATM.
 Device and unit refer to the standard and optional ATM equipment, such as monitors, card readers,
printers, and dispensers.
 Fascia refers to the entire front portion of the unit, including the portion where the customer
transacts business.
 Module refers to a plug-in device that can be serviced or replaced.
 Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser.
 Operator refers to a person who performs daily servicing and maintenance tasks, such as
replenishing supplies and diagnosing certain problems.
 Screen refers to the text appearing on the customer display.
 Servicing and maintenance refer to the operator tasks performed to keep the terminal operational.

NH-2700 2. Precautions for Safety
12-
Chapter 2. Precautions for Safety

NH-2700 2. Precautions for Safety
22-
2. Precautions for Safety
2.1 Overview
Common Precaution for Safety
Please read the following instructions before operating equipment.
 Operate equipment in the order outlined in this manual.
 Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
 Avoid operations not addressed in this manual.
 If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
 Any change or modifications in construction of this device which are not expressly approved
by the party responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Precautions outlined this manual provide information on safe and
proper handling of the product. Non-compliance of the precautions
may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings
during equipment handlings.

NH-2700 2. Precautions for Safety
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2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock
• Do not remove cover. Only a maintenance engineer is allowed to open the
cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Be Careful when Moving
• The equipment is heavy. Make sure at least 2 people to lift or move the
equipment.
• Do not attempt to move the equipment alone. You may be injured by dropping
the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of the power
supply unit.
Disassembly
• Do not disassemble or modify the equipment unless you are a certified
engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Fall down
• Do not place the equipment where the floor cannot sustain the weight of the
equipment, or on slanted or unstable surface.
• Equipment may fall down and cause injury or damage.

NH-2700 2. Precautions for Safety
42-
Symbol Description
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell,
makes abnormal sounds, or if liquids or other foreign materials enter the
equipment.
• If the above-mentioned abnormalities occur, immediately turn off the power,
unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause
electric shock.
[CAUTION!]
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION

NH-2700 3. Hardware Specifications
3-1
Chapter 3. Hardware Specifications

NH-2700 3. Hardware Specifications
3-2
3. Hardware Specifications
3.1 Dimensions
Below figures show the overall physical dimensions of the NH-2700.
NOTE: All the units in the dimension is mm and ( ) is inch scale.
Fig. 3.1 NH-2700 Dimension

NH-2700 3. Hardware Specifications
3-3
3.2 Component Locations
Front View
Fig. 3.2 (a) Component Location (Front)
1 Liquid Crystal Display (Consumer Display) 4 Function Keys (10.2” IR Touch, Option)
2 Receipt Printer Slot 5 Card Reader Slot (Dip Type)
3 Encryption Pin Pad 6 Cash Dispenser Shutter
o2
o3
o4
o5
o6
o1

NH-2700 3. Hardware Specifications
3-4
Receipt Printer Slot
After the consumer uses the ATM, the receipt printer prints the transaction information on a form. The
ATM presents the form through the receipt printer slot on the upper fascia.
Card Reader Slot
The consumer inserts (to begin transactions) and removes an card from the card reader slot.
Dip Card Reader
The dip card reader is a manually operated device mounted directly to the ATM fascia. The consumer
inserts an ATM card in the card entry slot and then removes the card to begin the transaction. The dip
card reader can read magnetic stripe cards and memory chip cards. The dip card reader cannot
retract, capture, or retain cards.
Cash Dispenser Shutter
When the consumer requests cash, it is presented through the cash dispenser shutter in the lower
fascia.
Consumer keypad (Encryption Pin Pad)
During the transaction sequence, the ATM prompts the consumer to use the consumer keypad to
enter transaction information. The 16-key keypad uses a security module and encrypting PIN pad
technology to secure the information entered by the consumer at the keypad.
Function keypads
The function keypads are made up of four keys mounted on each side of the consumer display. The
consumer selects from the choices shown on the consumer display and presses the corresponding
function key.
Consumer Display
The consumer display welcomes the consumer and provides instructions for performing transactions
at the terminal. An optional touch screen display eliminates the need for function keypads.

NH-2700 3. Hardware Specifications
3-5
Internal View
Fig. 3.2 (b) Component Location (Inside)
1 Main Controller & Customer Display 5 Receipt Printer
2 Magnetic Card Reader 6 Cash Dispenser
3 Power Supply 7 Reject Bin
4 Vault Door 8 Cash Cassette
o2
o3
o4
o5
o6
o1
o7
o8

NH-2700 3. Hardware Specifications
3-6
3.3 LCD & Customer Keypad
The customer display welcomes the customer and provides instructions for performing transactions at
the ATM.
During the transaction sequence, the ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses a security module and encryption PIN pad
technology to secure the information entered by the customer at the keypad.
The function keypads are made up of four keys mounted on each side of the customer display. The
customer selects from the choices shown on the consumer display and presses the corresponding
function key.
Fig. 3.3 LCD & Customer Keypad
Basic Specification of LCD
Screen Size : 10.2 
Wide TFT LCD
Resolution : 1024 600 pixels
4 x 2 Function Keys (Default)
10.2” IR Touch (Option)
Basic Specification of Keypad
10 Alphanumeric ,,, ENTER, CLEAR, CANCEL, BLANK Keypads
Customer Display
Encryption PIN Pad
Function Keypad

NH-2700 3. Hardware Specifications
3-7
3.4 Cash Dispenser Unit
The cash dispenser delivers media (currency) to the consumer after the consumer's request is
processed by the network and the software. The media is drawn from the cassettes and transported to
a slot in the fascia of the ATM, where the consumer can receive it. If the media is too mutilated or
wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject bin.
Fig.3.4 Cash Dispenser
Basic Specification of Cash Dispenser Unit
Capacity of 1,000 new notes
40 notes/1 transaction
Capacity of 2,000/6,000(3CSTx2,000) new notes (optional)
Reject bin with capacity of 200 notes
Note by note reject
(a) 1-Casstte Cash Dispenser (b) 3-Cassette Cash Dispnesr (Option)
Reject bin Reject bin
Cassette
(1,000 new notes capacity)
Cassette
(2,000 new notes capacity)

NH-2700 3. Hardware Specifications
3-8
3.5 Receipt Printer
The receipt printer provides a printed receipt of the customer's transaction. The transaction
information can include the customer's name, the amount of withdrawals, deposits or transfers, the
ATM number and location, and other desired information.
After the consumer uses the ATM, a printed record of the transaction information is presented through
the appropriate printer slot.
Fig. 3.5 Receipt Printer
Basic Specification of Receipt Printer
Thermal line printing
Thermal Roll Paper
Black Mark Paper Support