HYOSUNG MONiMAX5100T User manual

Operator Manual
MONiMAX5100T System
V01.00.23 (2018. 9. 6)
© Hyosung TNS Inc.All Rights Reserved.

© Hyosung TNS Inc. All Rights Reserved. I
Revision History
Operator Manual - MX5100T System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00~
V01.00.22
2005.11~
Updated according to the specification changes
All
2
V01.00.23
2018/09/06
Changed the company name & specification
All
© Hyosung TNS Inc All Rights Reserved.
The content of this specification is protected by copyright laws.
2018. 9. 6. 23rd Release

II © Hyosung TNS Inc. All Rights Reserved.
Contents
Chapter1. Preface...........................................................................................................................1-1
Purpose ........................................................................................................................................................1-1
Audience.......................................................................................................................................................1-1
Support Information......................................................................................................................................1-1
What is in This Manual .................................................................................................................................1-1
Terminologies ...............................................................................................................................................1-2
Abbreviations................................................................................................................................................1-2
Safety Precautions .......................................................................................................................................1-4
Related Document ........................................................................................................................................1-6
Chapter2. Introduction...................................................................................................................2-1
Fascia Devices and Access Points...............................................................................................................2-1
Basic Features..............................................................................................................................................2-2
Devices of MX5100T....................................................................................................................................2-5
Control Electronics (Main Controller, PC) ··············································································2-5
Customer Display & Keypad·······························································································2-6
Supervisor Operation········································································································2-7
Cash Dispenser Unit ········································································································2-8
Card Reader···················································································································2-9
Receipt Printer·············································································································· 2-10
Power Supply ··············································································································· 2-11
Chapter3. For the beginning operator...........................................................................................3-1
Locking Device .............................................................................................................................................3-1
Electronic Lock················································································································3-1
Cencon Lock (Option)·······································································································3-3
System Power On/Off...................................................................................................................................3-8
Switching Power On·········································································································3-8
Switching Power Off·········································································································3-8
Power Supply Status ········································································································3-9
Chapter4. Cash Dispenser.............................................................................................................4-1
Bill Conditions...............................................................................................................................................4-1
How to Replenish the Cash Cassette...........................................................................................................4-6
How to Empty the Reject Bin........................................................................................................................4-9
How to Clear Jam.......................................................................................................................................4-10
Chapter5. Receipt Printer...............................................................................................................5-1
Receipt Paper...............................................................................................................................................5-1
How to load the receipt paper ......................................................................................................................5-3
How to Clear a Receipt Jam.........................................................................................................................5-5

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
▶This manual is produced to describe how the customers operate Hyosung TNS’s
MX5100T.
This manual details how the customers replenish the notes and paper and how they
remove the jam at the MX5100T.
Audience
▶Customers and staffs of Hyosung TNS who use and operate the MX5100T in each
branches of bank.
Support Information
▶If any question or error occurs while operating MX5100T in compliance with this
manual, please contact maintenance staffs of Hyosung TNS.
For the contact of maintenance staffs of Hyosung TNS, see the E-mail addresses and
telephone numbers provided separately.
What is in This Manual
►MONiMAX referred to as “MX”
►This manual is designed to provide the operation guide for the MX5100T and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam like the notes and the receipt paper
▶All information described in this manual is a licensed product of Hyosung TNS.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the improvement
by Hyosung TNS.
It is the policy of Hyosung TNS to improve products as new technology, components,
software, and firmware become available. Therefore Hyosung TNS reserves the right to
change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © Hyosung TNS Inc. All Rights Reserved.
Terminologies
►In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
Abbreviations
►In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
On Screen Display Board

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © Hyosung TNS Inc. All Rights Reserved.
Safety Precautions
▶Common Safety Precaution
Precautions outlined this manual provide information on safe
and proper handling of the product. Non-compliance of the
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.

Operator Manual Chapter1. Preface
© Hyosung TNS Inc. All Rights Reserved. 1-5
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication
cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible. (Pour les équipements enfichables, la prise de
courant doit être installée à proximité de l'équipement et doit être facilement
accessible.)
4. The equipment is to be secured to the building structure before operation
5. A security container shall be permitted to optionally be provided with a secondary
lock, but improper use of the secondary lock feature will reduce the security level of
the ATM.

Chapter1. Preface Operator Manual
1-6 © Hyosung TNS Inc. All Rights Reserved.
Related Document
►The related documents are listed as follows. If needed, please contact staffs of our technical
support team and maintenance team.
▪Service Manual
▪Error Code Manual
▪VDM Manual
For the contact of maintenance staffs of Hyosung TNS, see the E-mail addresses and
telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-1
Chapter2. Introduction
Fascia Devices and Access Points
►The fascia provides the interface between the customer and MX5100T.
The customer selects transactions and requests information at the fascia.
Many of the consumer interfaces have labels to explain their use and/or lighted indicators to guide
the consumer through the transaction sequence. The fascia includes the following features and
interfaces (all features might not be included in your system):
Lighted TOP
Panel
Card Reader
Entrance
Cash Tray
Receipt
Printer Slot
Encryption
Pin Pad
LCD &
Customer
Keypad
Earphone
Jack

Chapter2. Introduction Operator Manual
2-2 © Hyosung TNS Inc. All Rights Reserved.
Basic Features
►Important features of the MX5100T is highlighted in the following list:
<Note!>
1. Your MX5100T may not contain all the devices described in this section. Some devices are optional
and some devices cannot be used in combination with other devices (mutually exclusive
combinations).
Item
Specification
Remarks (Option)
Main
Controller
(H81)
CPU
Intel®Dual Core G1820
2.7GHz
Memory
SDRAM
2GB
Storage
Device
HDD
500GB
FDD
None
3.5”, 1.44MB Option
ODD
CD-RW
Operating System
Windows7 Professional
Window10 Option
USB Ports
USB2.0x6Ports,
USB3.0x2Ports
Serial Ports
5 Ports
Option 4-Ports add
Expansion Slot
PCI-Ex-1, PCI-EX-16, PCI
2ea
Communication
TCP/IP
MODEM
56Kbps Dial Up MODEM
Customer
Display
Display
Type
10.4” TFT LCD
10.4” TFT LCD(1,500
cd/m²)
Brightness
400 cd/m²
Privacy Filter
None
Option
Guide Light
Flicker
SPR/CDU/MCU Flicker
Status
Window
“Open” Window
Input
Method
Pin-Pad
Metal EPP
PCI3.0
Function Key
4X2 (with NDC style)
Supervisor
Operation
Display Module
10.1” TFT LCD
2 Line Column LCD
Resolution
1,024x600
Brightness
350cd/m2
Input Method
Touch Screen (Resistive)
Cash
Dispenser
(CDU-M)
Sutter type
Manual Shutter
Denomination
US $10, $20
Maximum Dispense
40 Notes/1transaction
Number of cassettes
1 Cassette
Maximum 4 cassettes
Cassette Capacity
2,000 notes/1 cassettes
Dispensing Speed
4 notes/sec

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-3
Item
Specification
Remarks (Option)
Reject Type
Note by Note Reject
Reject Bin Capacity
Maximum 200 Notes
Card Reader
(Sankyo Dip)
Type of Unit
DIP Type MCR
Track Available
ISO 1,2,3 Read
IC-CARD
Support
Receipt
Printer
(K-SPR5E)
Printing Type
Thermal Line Printing
Printing speed
100mm/sec
Printing Width
80mm Max
Paper
Specification
Type
Thermal Roll Paper
Inside heat sensing
Method
Width
Max. 80mm
Outer
Diameter
Max. 180Φ
Paper Roll Capacity
2,500 Transaction/Roll
Depends on Format
Black Mark Paper Support
No
Black Mark Paper
Option
Journal
Printer
Printing Method
Only Electronic Journal
Thermal Journal Printer
Power
Supply
(HPS250-
GTTWI)
Main Power
Input
Voltage /
Current
100 ~ 127 Vac±10% / 5.5A
200~ 240 Vac±10% / 2.8A
10V/220V selection
Frequency
47 ~ 63 Hz
NORMAL : 50/60Hz
Battery back-up System
1 Transaction Supported
Safety
Specification
UL 291 LEVEL-1 or
Biz. Hour
Locking device
E-Lock
KABA MAS Cencon
Lock Option
Install Method
Adjuster Type
Wheel (Only for Sample)
Additional
function
Audio guidance
Sound On-board
CAMERA
USB Camera, Face
Capture
ADAAudio guidance
Option
System Heater
N/A
Available (1EA)
Advertisement
LED Light Lamp
Dimension
&
Environment
Operational
Temperature
Operating
-10C ~ 40C / 32℉~
104℉
With Heater Option
Storage
-5C ~ 50C / 23℉~ 122℉

Chapter2. Introduction Operator Manual
2-4 © Hyosung TNS Inc. All Rights Reserved.
Item
Specification
Remarks (Option)
Operational
Humidity
Operating
25% ~ 86%
Storage
10% ~ 90%

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-5
Devices of MX5100T
Control Electronics (Main Controller, PC)
►The Control Electronics mainly consist of a motherboard, HDD, multiple serial card, and so on.
Basic functions of the control electronics used in this ATM is similar to that of a personal computer
you may have in your office or home with exception of a multiple USB HUB used to communicate
with several devices such as a cash dispenser, card reader, receipt printer and EPP.
►Basic Specification & Sample Picture

Chapter2. Introduction Operator Manual
2-6 © Hyosung TNS Inc. All Rights Reserved.
Customer Display & Keypad
►The customer display welcomes the customer and provides instructions for performing
transactions at ATM.
During the transaction sequence, ATM prompts the customer to use the customer keypad to
enter transaction information. The 16-key keypad uses a security module and encryption PIN
pad technology to secure the information entered by the customer at the keypad.
►Basic Specification & Sample Picture
Encryption
Pin Pad
LCD &
Customer
Keypad

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-7
Supervisor Operation
►Basic Specification & Sample Picture

Chapter2. Introduction Operator Manual
2-8 © Hyosung TNS Inc. All Rights Reserved.
Cash Dispenser Unit
►The cash dispenser delivers media (cash) to the cardholder after the cardholder’s request is
processed by the network and the software. The media is drawn from the cassettes and
transported to a slot in the fascia of ATM, where the cardholder can receive it. If the media is
too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the
notes to the reject bin.
►Basic Specification & Sample Picture

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-9
Card Reader
►The dip card reader is a manually operated device mounted directly to the ATM fascia. The
consumer inserts an ATM card in the card entry slot and then removes the card to begin the
transaction. The dip card reader can read magnetic stripe cards and memory chip cards.
The dip card reader cannot retract, capture, or retain cards.
►Basic Specification & Sample Picture

Chapter2. Introduction Operator Manual
2-10 © Hyosung TNS Inc. All Rights Reserved.
Receipt Printer
►The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other
desired information.
►Basic Specification & Sample Picture

Operator Manual Chapter2. Introduction
© Hyosung TNS Inc. All Rights Reserved. 2-11
Power Supply
►The power supply unit converts AC power to DC power and provides the voltage to various
modules within the system. The power supply unit allows the user to turn on/off the system,
enter power-failure mode, and perform other sequences.
►Basic Specification & Sample Picture