IKEA SENSUELL User manual

SENSUELL
cookware

Everyday life at home puts high demands on
our range of cookware products. Our range
of SENSUELL cookware is rigorously tested to
comply with our strict standards for quality,
safety and durability as well as with the highest
standards for domestic use. We therefore
guarantee that SENSUELL cookware will last
for 25 years of normal domestic use, provided
that our care instructions are followed. This
guarantee is subject to the terms and conditions
stated in this booklet.

How long is the guarantee valid?
The guarantee for SENSUELL cookware products remains in force
for twenty five (25) years and is valid from the date of purchase,
or, delivery date if later. The original purchase receipt, or email
confirmation is required as proof of purchase.
Provided that our care instructions are followed, we guarantee that
our range of SENSUELL cookware products will last for 25 years,
subject to normal everyday domestic use (cooking and washing once a
day).
What is covered under this guarantee?
This guarantee applies to domestic use only and covers defects in
material and workmanship in all SENSUELL cookware products.
The guarantee covers the base of the cookware. We guarantee that the
base will retain its shape and therefore its heat conducting qualities.
The guarantee is also valid if you wash your cookware in a domestic
dishwasher. The stainless steel cookware is dishwasher safe.

Products not covered under this guarantee
No exceptions.
SENSUELL pot with lid 5.5 l,
stainless steel
SENSUELL pot with lid 4 l,
stainless steel
SENSUELL sauteuse 3 l,
stainless steel
SENSUELL frying pan Ø32 cm,
stainless steel
SENSUELL frying pan Ø28 cm,
stainless steel
SENSUELL frying pan Ø24 cm,
stainless steel
SENSUELL saucepan with lid 2.4 l,
stainless steel
SENSUELL 4-piece cookware set,
stainless steel

What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion, if it is
covered under this guarantee. If considered covered, IKEA through its
own service operations, will then, at its sole discretion, either repair the
defective product or replace it with the same or a comparable product.
If it is covered by this guarantee, IKEA will pay the costs of repairs, spare
parts, labour and travel for repair sta, that IKEA incur, provided that the
product is accessible for repair without special expenditure. This does
not apply to any repair work not authorised by IKEA. Replaced parts
become the property of IKEA. If the product is no longer sold by IKEA,
IKEA will provide an appropriate relacement at its sole discretion. An
appropriate replacement constitutes a product of the same type in the
same price range as the original. If you prefer to upgrade to a product
of a higher specication you may request this but IKEA will then charge
you the dierence between the price of the like-for-like replacement and
the requested replacement product.
What is not covered under this guarantee?
This guarantee does not cover changes in the appearance of the
cookware unless they have a significant effect on functionality.
This guarantee does not apply to products that have been stored,
incorrectly, used inappropriately, abused, misused, altered, or cleaned
using the wrong cleaning methods or cleaning products.
This guarantee does not cover normal wear and tear, cuts or scratches,
or damage caused by impacts or accidents.
This guarantee does not apply if the product has been placed outdoors
or in a humid environment.

Care instructions
All cookware with a stainless steel coating can be washed in a
dishwasher.
Steel wool or abrasive sponges should never be used to clean the
cookware since they can damage the surface.
When cooking food in a pot with a stainless steel coating, always add
salt to the water after the water has been brought to the boil. Adding
salt to cold water can cause salt stains that will eventually cause
corrosion.
The base of a cookware is slightly concave when cold, but expands to
flatten out when heated. Because of this, you should always leave the
cookware to cool off before cleaning it. This allows the
base to resume its shape and helps to prevent it from becoming
uneven with use. It is also important that you never let the cookware
boil dry, because this can cause the base to become distorted.
General legal rights
This guarantee gives you specic legal rights and is provided to you in
addition to the rights given to you by law. It does not in any way aect
the rights given to you by law. Items excluded from this guarantee may
still be covered by the rights given to you by law.
How to reach us if you need assistance
Visit your local IKEA store or contact us at IKEA.com
Scan the QR codes below for your country.
In the UK In Ireland

© Inter IKEA Systems B.V. 2013/2019
Save the
sales receipt*
It is your proof of purchase and required for the
guarantee to apply.
* or email conrmation if ordered online.
If anything happens, or if you’re not satised, just
contact IKEA at IKEA.com