Mitel 5201 User manual

USER GUIDE

3300 ICP - 4.0

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Contents
ABOUT THE 5201 IP PHONE 
7HOHSKRQH6WDWXV,QGLFDWRUV 
'HVLJQDWLRQ&DUG 
$ERXW)HDWXUH$FFHVV&RGHV 
)RU8VHUVRQ5HVLOLHQW,& 6\VWHPV 
7LSVIRU<RXU&RPIRUWDQG6DIHW\ 
CUSTOMIZING YOUR PHONE 
$GMXVWLQJWKHULQJHUYROXPH 
$GMXVWLQJWKHKDQGVHWUHFHLYHUYROXPH 
0DNLQJDQGDQVZHULQJFDOOV 
5HGLDO 
5HGLDO6DYHG1XPEHU 
+ROG 
0HVVDJLQJ 
&DOOEDFN 
&DOOEDFN&DQFHO,QGLYLGXDO 
&DOOEDFN&DQFHO$OO 
&DOO7UDQVIHU 
&RQIHUHQFH&DOOV 
&DOO)RUZDUG 
&DOO)RUZDUG5HPRWH 
&DOO)RUZDUG(QG&KDLQLQJ 
&DOO)RUZDUG2YHUULGH 
&DOO DUN 
&DOO LFNXS 
&DPSRQ 
'R1RW'LVWXUE 
2YHUULGH 
DJLQJ 
'LUHFW DJLQJ 


ABOUT THE 5201 IP PHONE
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GLUHFWO\WRD%DVH7(WKHUQHWQHWZRUN,WLVVXSSRUWHGE\WKH0LWHO
1HWZRUNV,QWHJUDWHG&RPPXQLFDWLRQV ODWIRUP,& 5HOHDVHDQG
ODWHUVRIWZDUH
7KH,  KRQHKDVWKUHHIL[HGIXQFWLRQNH\VDORQJZLWKD9ROXPH
8S'RZQNH\DQGDVWDQGDUGQXPHULFNH\SDG7KHIL[HGIXQFWLRQNH\VDUH
0(66$*(+2/'DQG75$16&21)

 +DQGVHW
 6SHDNHU
 9ROXPH&RQWURO
 0HVVDJH:DLWLQJ,QGLFDWRU
 'HVLJQDWLRQ&DUG
 )XQFWLRQ.H\V
 .H\SDG


Telephone Status Indicators
Designation Card
8VHWKHGHVLJQDWLRQFDUGWRZULWHIUHTXHQWO\FDOOHGQXPEHUVRIIHDWXUH
DFFHVVFRGHV
1RWH<RXUGHVLJQDWLRQFDUGVKRXOGVKRZ7UDQV&RQIDWWKHERWWRPULJKW
RIWKHFDUG,ILWGRHVQRWJHWWKHFRUUHFWGHVLJQDWLRQFDUGIURP\RXU
DGPLQLVWUDWRU
7RUHPRYHWKHGHVLJQDWLRQFDUGFRYHU
z UHVVWKHWDEDWWKHWRSRIWKHFRYHUGRZQZDUGVDQGOLIWWKHFRYHU
7RUHSODFHWKHGHVLJQDWLRQFDUGFRYHU
z ,QVHUWWKHWKHFRYHULQWKHVORWVULJKWDERYHWKHIXQFWLRQNH\VWKHQSUHVV
WKHWDEDWWKHWRSRIWKHFRYHULQWRSODFH
About Feature Access Codes
8VHRIVRPHIHDWXUHVUHTXLUHVGLDOLQJDFFHVVFRGHV7KHFRGHVDUHIOH[LEOH
DQGPD\EHGLIIHUHQWWKDQWKRVHLQWKLVJXLGH$VN\RXUDGPLQLVWUDWRUIRUD
OLVWRIFRGHV\RXVKRXOGXVH
For Users on Resilient 3300 ICP Systems
,IGXULQJDFDOO\RXKHDUWZREHHSVUHSHDWHGHYHU\VHFRQGVLWPHDQVWKDW
\RXUSKRQHLVVZLWFKLQJWRDVHFRQGDU\,& V\VWHP7KHFDOOFRQWLQXHV
EXWWKHNH\VDQGIHDWXUHVRQ\RXUSKRQHVWRSZRUNLQJ7KHNH\VDQGPRVW
IHDWXUHVEHJLQZRUNLQJDJDLQDIWHU\RXKDQJXS1RUPDORSHUDWLRQUHVXPHV
ZKHQ\RXUSKRQHVZLWFKHVEDFNWRWKHSULPDU\V\VWHP
6LWXDWLRQ 7KHPHVVDJHZDLWLQJLQ LFDWRULV
/LQHLVLGOH 2II
/LQHLVULQJLQJ )ODVKLQJUDSLGO\
0HVVDJHZDLWLQJ9RLFHPDLO )ODVKLQJVORZO\



Tips for Your Comfort and Safety
'RQWFUDGOHWKHKDQGVHW
URORQJHGXVHRIWKHKDQGVHWFDQOHDGWRQHFNVKRXOGHURUEDFNGLVFRPIRUW
HVSHFLDOO\LI\RXFUDGOHWKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU
3URWHFW\RXUKHDULQJ
<RXUSKRQHKDVDFRQWUROIRUDGMXVWLQJWKHYROXPHRIWKHKDQGVHWUHFHLYHU
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NHHSWKHYROXPHDWDPRGHUDWHOHYHO
CUSTOMIZING YOUR PHONE
Adjusting the ringer volume
7RDGMXVWWKH5LQJHU9ROXPHZKLOHWKHVHWLVULQJLQJ
z
UHVVWKH9ROXPHFRQWUROEXWWRQ
Adjusting the handset receiver volume
7RDGMXVWWKH+DQGVHW5HFHLYHU9ROXPHZKHQ\RXDUHXVLQJWKH
KDQGVHW
z UHVVWKH9ROXPHFRQWUROEXWWRQ
Making and answering calls
7RPDNHDFDOO
 /LIWWKHKDQGVHW
 'LDOWKHQXPEHU
7RDQVZHUDFDOO
z /LIWWKHKDQGVHW


Redial
7RUHGLDOWKHODVWQXP HUWKDW\RXPDQXDOO\GLDOHG
 /LIWWKHKDQGVHW
 'LDO
Redial - Saved Number
7RVDYHWKHODVWQXP HUWKDW\RXPDQXDOO\GLDOHG
 /LIWKDQGVHW
 'LDO
7R5HGLDODVDYHGQXP HU
 /LIWKDQGVHW
 'LDO
Hold
7RSODFHDFDOORQ+ROG
z UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH
7RUHWULHYHDFDOOIURP+ROG
 /LIWWKHKDQGVHW
 UHVV+2/'


Messaging
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LQGLFDWHVWKDW\RXKDYHDPHVVDJHRUDYRLFHPDLO
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7KHUHVSRQVHWRDPHVVDJHLQGLFDWLRQFKDQJHVGHSHQGLQJRQZKHWKHUWKH
FDOOHUZDQWV\RXWRFDOOEDFNRULIWKH\KDYHOHIWDYRLFHPHVVDJH
7RUHVSRQGWRDPHVVDJHLQGLFDWLRQ
 /LIWWKHKDQGVHW
 UHVV0(66$*(
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WKHYRLFHPDLOV\VWHP
25
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YRLFHPHVVDJHWKHSKRQHZLOODXWRPDWLFDOO\FDOOWKHLUQXP HU
Callback
7ROHDYHDFDOO DFNPHVVDJHDWDQRWKHUH[WHQVLRQ
z :KLOHOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVVWKH0(66$*(NH\
7KHFDOOHGH[WHQVLRQXVHULVLQIRUPHGRIWKHPHVVDJHZDLWLQJLQGLFDWLRQ \
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:$,7,1*RQWKHLUGLVSOD\
Callback - Cancel Individual
7RFDQFHOD&DOO DFN
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHFDOOHGH[WHQVLRQ
 +DQJXS


Callback - Cancel All
7RFDQFHODOO&DOO DFNV
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
Call Transfer
7R7UDQVIHUDQDFWLYHFDOO
 UHVV75$16&21)
 'LDOWKHQXPEHURIWKHWKLUGSDUW\
 'RRQHRIWKHIROORZLQJ
 7RFRPSOHWHWKH7UDQVIHUKDQJXS
 7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS
 7RUHWULHYHWKHFDOOSUHVV75$16&21)DQGGLDO
Conference Calls
7RIRUPD&RQIHUHQFHZKHQDWZRSDUW\FDOOLVDOUHDG\LQSODFHRUWR
DGGDQRWKHUSDUW\WRDQH[LVWLQJ&RQIHUHQFH
 UHVV75$16&21)
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 :DLWIRUDQDQVZHU
 UHVV75$16&21)
7ROHDYHD&RQIHUHQFH
z +DQJXS
7RVSOLWD&RQIHUHQFHDQGVSHDNSULYDWHO\ZLWKWKHRULJLQDOSDUW\
 UHVV75$16&21)
 'LDO


Call Forward
&DOO)RUZDUGOHWV\RXUHGLUHFWLQFRPLQJFDOOVWRDQDOWHUQDWHQXPEHU
$OZD\VUHGLUHFWVDOOLQFRPLQJFDOOVUHJDUGOHVVRIWKHVWDWHRI\RXU
WHOHSKRQH%XV\UHGLUHFWVLQWHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\DQG
1R$QVZHUUHGLUHFWVFDOOVDIWHUVHYHUDOULQJVLI\RXGRQWDQVZHU
)RU%XV\DQG1R$QVZHU&DOO)RUZDUG\RXFDQVHOHFWWKHGHVWLQDWLRQ
DFFRUGLQJWRWKHZKHWKHUWKHLQFRPLQJFDOOLVLQWHUQDORUH[WHUQDORUXVHWKH
VDPHQXPEHUIRUDOOFDOOV
1RWH<RXFDQDOVRIRUZDUG\RXUFDOOVWR\RXUYRLFHPDLOER[LIDYDLODEOHE\
SURJUDPPLQJWKHQXPEHURI\RXUYRLFHPDLOV\VWHP
7RSURJUDPDQGDFWLYDWH&DOO)RUZDUG
 /LIWWKHKDQGVHW
 'RRQHRIWKHIROORZLQJ
 7RSURJUDP&DOO)RUZDUG$OZD\VGLDO
 7RSURJUDP&DOO)RUZDUG%XV\$OO&DOOVGLDO
 7RSURJUDP&DOO)RUZDUG%XV\,QWHUQDO&DOOVGLDO

7RSURJUDP&DOO)RUZDUG%XV\([WHUQDO&DOOVGLDO
 7RSURJUDP&DOO)RUZDUG1R$QVZHU$OO&DOOVGLDO
 7RSURJUDP&DOO)RUZDUG1R$QVZHU,QWHUQDO&DOOVGLDO
 7RSURJUDP&DOO)RUZDUG1R$QVZHU([WHUQDO&DOOVGLDO
 'LDOWKHGHVWLQDWLRQQXPEHU
 +DQJXS
7RFDQFHO&DOO)RUZDUGVHWWLQJV
 /LIWWKHKDQGVHW
 'RRQHRIWKHIROORZLQJ
 7RFDQFHO&DOO)RUZDUG%XV\LQWHUQDODQGRUH[WHUQDOGLDO
 7RFDQFHO&DOO)RUZDUGQR$QVZHULQWHUQDODQGRUH[WHUQDOGLDO

 7RFDQFHODOO&DOO)RUZDUGVHWWLQJVGLDO
 +DQJXS


7RFDQFHODOO&DOO)RUZDUGW\SHV
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
Call Forward - Remote
7RIRUZDUGFDOOVIURPDUHPRWHH[WHQVLRQWR\RXUFXUUHQWORFDWLRQ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHH[WHQVLRQRIWKHUHPRWHH[WHQVLRQ
 +DQJXS
7RFDQFHO&DOO)RUZDUG5HPRWHIURPWKHH[WHQVLRQWKDWVHWWKH
UHPRWHIRUZDUGLQJ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHH[WHQVLRQRIWKHUHPRWHH[WHQVLRQ
 +DQJXS
7RFDQFHO&DOO)RUZDUG5HPRWHIURPWKHH[WHQVLRQWKDWZDV
IRUZDUGHG
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
Call Forward - End Chaining
7RHQVXUHWKDWFDOOVGRQRWJHWIRUZDUGHGDJDLQ \WKHGHVWLQDWLRQ
QXP HU
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
7RDJDLQDOORZFDOOVWR HIRUZDUGHG \WKHGHVWLQDWLRQQXP HU
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS


Call Forward - Override
7RRYHUULGH&DOO)RUZDUGDQGULQJDQH[WHQVLRQ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHH[WHQVLRQQXPEHU
Call Park
7RUHWULHYHDFDOOSDUNHG \WKHDWWHQGDQW
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKH&RQVROH,'DQGWKH+ROG6ORWQXPEHU
Call Pickup
7RDQVZHUDFDOOWKDWLVULQJLQJDWDQRWKHUH[WHQVLRQLQ\RXU3LFNXS
*URXS
 /LIWWKHKDQGVHW
 'LDO
7RDQVZHUDFDOOWKDWLVULQJLQJDWDH[WHQVLRQQRWLQ\RXU3LFNXS
*URXS
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHULQJLQJH[WHQVLRQ
Camp-on
7R&DPSRQWRD XV\H[WHQVLRQ
z 'LDO
25
:DLWVHFRQGV
7RUHWULHYHDFDOOZKHQ\RXKHDU&DPSRQWRQH
z UHVV75$16&21)WKHQGLDO
7KHFXUUHQWFDOOLVSXWRQKROG<RXDUHFRQQHFWHGWRWKHZDLWLQJFDOO


Do Not Disturb
7RDFWLYDWH'R1RW'LVWXU 
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
7RGHDFWLYDWH'R1RW'LVWXU 
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
7RDFWLYDWH'R1RW'LVWXU IURPDUHPRWHH[WHQVLRQ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHH[WHQVLRQWRZKLFK'R1RW'LVWXUELVWRDSSO\
 +DQJXS
7RGHDFWLYDWH'R1RW'LVWXU IURPDUHPRWHH[WHQVLRQ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHH[WHQVLRQZLWK'R1RW'LVWXUEDFWLYDWHG
 +DQJXS
Override
7RXVH2YHUULGHZKHQ\RXHQFRXQWHU XV\RU'1'WRQH
z 'LDO
Paging
7RXVH3DJLQJ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKH DJLQJ]RQHQXPEHULIUHTXLUHG
 0DNHWKHDQQRXQFHPHQW


Direct Paging
'LUHFW DJLQJDOORZV\RXWRSDJHDSDUW\WKURXJKWKHLUWHOHSKRQHVSHDNHU,I
WKHSDJHGSDUW\KDV2II+RRN9RLFH$QQRXQFHHQDEOHGWKHSDJHZLOOEH
KHDUGHYHQZKHQWKHSDUW\LVRQDKDQGVHWRUKHDGVHWFDOO
7RSDJHDSDUW\
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHH[WHQVLRQQXPEHU
 6SHDNWRWKHGLDOHGSDUW\DIWHUWKHWRQH
7RDQVZHUD'LUHFW3DJHLQGLFDWHG \DVLQJOH XUVWRIWRQH
z /LIWKDQGVHW

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