Mitel 5220 User manual

USER GUIDE

3300 ICP - 7.0

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Contents
ABOUT YOUR PHONE 1
Using the 5220 IP Phone in Remote Mode 3
About Feature Access Codes 3
For Users on Resilient 3300 ICP Systems 3
TIPS FOR YOUR COMFORT AND SAFETY 4
Don't cradle the handset! 4
Protect your hearing 4
Adjusting the viewing angle 4
CUSTOMIZING YOUR PHONE 5
Ringer Control 5
Handset Receiver Volume Control 5
Speaker Volume Control 5
Display Contrast Control 5
Feature Keys 6
Language Change 6
MAKING AND ANSWERING CALLS 7
Make a call 7
Answer a call 7
Emergency Calls 8
Phonebook 9
Redial 10
Redial - Saved Number 10
Speed Call Keys 11
Speed Call - Personal 12
Handsfree Operation 13
Auto-Answer 14
Group Listen 14

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CALL HANDLING 15
Hold 15
Transfer 15
Conference 16
Conference Split 16
Add Held 16
Swap 16
Call Forward 17
Call Forward - Remote 18
Call Forward - End Chaining 18
Call Forward - Forced 19
Call Forward - Override 19
Messaging - Advisory 19
Messaging - Callback 20
Messaging - Cancel Callback 21
Messaging - Cancel All Callbacks 21
USING ADVANCED FEATURES 22
Account Codes 22
Attendant Call Hold - Remote Retrieve 22
Call Park 23
Call Pickup 24
Campon 24
Do Not Disturb 24
Override 25
Paging 25
Direct Paging 26
Reminder 27
Headset Operation 27
Headset Operation (with Feature Control Switch) 28
Music 28
Group Paging / Meet Me Answer 29
Trunk Flash 29
Record a Call 30
Hot Desking 31
Call History 32
Tag Call 33

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USING THE LINE INTERFACE MODULE 34
Making and Answering Calls Using the Analog key 35
Making and Answering Calls Using the Failover Mode 36