9
Answering and
Placing Calls
To answer an Intercom call from a co-worker:
1. Do one of the following:
– If you hear a beep, speak toward your terminal or lift handset for privacy.
– If you hear Intercom ringing, press SPK or lift the handset.
To dial a co-worker over the Intercom:
1. Press CALL1.
2. Dial your co-worker’s extension number.
– If you hear intercom ringing, wait for your co-worker to answer.
– If you hear two beeps, your call has voice-announced. Go ahead and speak.
– If you hear a single beep, your call has voice-announced but your co-worker has their
handsfree microphone muted (turned off).
3. (Optional) To make a voice-announced Intercom call ring, Dial 1.
To call a co-worker using a Hotline Function Key:
1. (Optional: Lift handset) Press the Hotline Key.
– The Hotline Key is off when your co-worker is idle, on if busy, and flashing if in Do Not Disturb.
– See the
Terminal Feature Handbook
for more Function Key types you can set up.
If the co-worker you call is busy:
1. For Camp-On, dial 2and wait on the line for them to become free.
OR
1. For Callback, dial 2and hang up.
2. Wait for the system to call you back, then answer to have your call automatically go through.
– To cancel Callback, press CALL1 + Dial 870 + Hang up.
To Page a co-worker:
1. Press CALL1.
2. Dial *1 + 0for All Call Page, or *1 + 1 through 8 for page groups.
To leave a message for a co-worker:
1. Call your co-worker on the Intercom + Press your Programmed Voice Mail Function Key or Dial 8.
To call your own mailbox:
1. Press your Programmed Voice Mail Function Key OR press CALL1 + Dial *8.
Intercom Calls To And From Co-Workers
