NEC Univerge SV8100 User manual

Call redirect
When your phone is ringing, do not lift the handset or press the
SPEAKER key, press FUNCTION (Redirect)
Ringing tone
SPEAKER + 820 + 1 for intercom calls to your phone
SPEAKER + 820 + 2 for outside calls to your phone
Select the tone 1-8 (the tone will be heard)
SPEAKER to set the ringing tone
Setting the time
SPEAKER + 828 + 2 digits for hour (24 hour format) + 2 digits for
minutes + SPEAKER to hang up
Note:- please speak to your system administrator if this
function has been barred
Common cancel code
SPEAKER + 720 to cancel all of the following features:
Call forward, message waiting, DND, alarm clock, repeat dial,
text message
Directory dialling
At your display telephone, select a co-worker or outside call
from a list of names (rather than dialling the phone number):
1. Press DIR Soft Key
2. Press soft key for directory dialling type:
•ABB = common abbreviated dialling
•EXT. = co-worker’s extension numbers
•STA. = personal abdials (1-10)
•TelBK = telephone book data
3. Dial letter/number range for the party you want to call (e.g.,
dial 2 for A, B, C or 2, 3 for D, E, F or 3 etc.)
4. Press the down arrow soft key to jump to that section
5. Press up or down arrow soft key to scroll through the list
6. Press SPEAKER or lift handset to place call or press the dial
soft key
Programming function keys - general
To program: SPEAKER + 851 + Key + Code + Optional Data
Conference key
Enter 07 if you want a conference key
DSS/one touch keys
Enter 01 + Co-worker’s extension or 9 then a telephone number
+ HOLD
Call forwarding key
• Enter 10 for call forwarding immediate
• Enter 11 for call forwarding busy
• Enter 12 for call forwarding no answer
• Enter 13 for call forwarding busy/no answer
• Enter 14 for call forwarding both ring
• Enter 15 for call forwarding follow me
• Enter 16 for call forwarding to extension
• Enter 17 for selectable display messaging,
Personal greeting (same as dialling 713)
Programming function keys - appearance
To program: SPEAKER +852 + key + code + optional data
Line keys
Enter *01 + line number (001-200)
Call coverage keys
Enter *03 + co-worker’s extension number
SV8100 User Guide
NEC
Telephone
Features
To place a service call or
if you require technical support
please call
01403 272910
or email
[email protected]
Global 4 Communications Ltd
Global House, 60b Queen Street, Horsham, West Sussex RH13 5AD
t 01403 272910 f 01403 273933 e [email protected]
www.global4.co.uk
Registered in England No. 3526932

ANSWERING CALLS
To answer an external call
Listen for your phone ringing and look for a ashing line key
• Either pick up the handset or press SPEAKER for hands free
operation
Note:-You can lift the handset afterwards if privacy is required
To answer an intercom call
• Either pick up the handset or press SPEAKER for hands free
operation and talk towards your phone
Note:-You can lift the handset afterwards if privacy is required
TO MAKE A CALL
• Either pick up the handset, press 9, listen for a dial tone, then
dial the number
• Or press SPEAKER for hands free operation then 9 for a line
then dial the number. (You can lift the handset afterwards if
privacy is required)
Note:-You may have function keys set up for your lines
To call a co-worker (intercom call)
• Either press SPEAKER or lift the handset, then dial the
appropriate extension number
CALL PICK UP
Allows you to pick up (answer) a ringing phone without leaving
your desk
• If another phone within your group is ringing and you wish to
answer - Lift the handset or press SPEAKER and then Dial 867
• To answer a particular extension that is ringing (one that may
not be in your group) - Lift the handset or press SPEAKER and
then Dial 715 followed by the particular extension number
HANDLINGYOUR CALLS
To place a call on hold
Note:- Use Hold instead of leaving the handset o the hook
• Do not hang up – Press HOLD and replace the handset
(optional)
Note:- This puts your outside call on System Hold and your co-
workers can take the call o Hold
To Retrieve a Call from Hold
• Either press SPEAKER or lift the handset and then press the
ashing LINE button
• Or Press the ashing SPEAKER key if the call was not on a line
key or if it was an intercom call
TO TRANSFER A CALL
Allows you to transfer calls within the oce or to external numbers
• Do not hang up or replace the handset
• Either press the HOLD button and dial your co-worker’s
extension, announce the call, press TRANSFER or put the
handset down
• Or press the HOLD button and dial an external number,
announce the call, press TRANSFER or put the handset down
TO SET UP A CONFERENCE CALL
Use the conference facility to have a telephone meeting
• Make or answer a call, press HOLD and dial 826
• Make or answer the next call, press HOLD
Repeat this step to add more parties, up to 32 callers may take
part.
• After adding all parties, press HOLD again to begin the
conference call
USING PROGRAMME FUNCTION KEY DIALLING
Programme numbers provide you with factory set functions
that the whole company can use (where further system
programming has been performed at installation these may
dier from this guide)
• Press the SPEAKER key followed by the three digit code
specied in the following sections
Note:- These operations are hands free
Do not disturb
SPEAKER + 847 + 1 to block your outside calls
SPEAKER + 847 + 2 to block paging, intercom calls
Call Forwards and transferred outside calls
SPEAKER + 847 + 3 to block all calls
SPEAKER + 847 + 4 to block call forwards
SPEAKER + 847 + 0 to cancel
Name storing
SPEAKER + 800 + Extension number + Name (See entering
names below) + HOLD
Entering names: Dial letter or number to name your entry using
the keypad – For example you should dial 2 for A, B, C and 2 or 9
for W, X,Y or Z and 9 etc
Call forward
SPEAKER + 848 + 1 + Extension for immediate
SPEAKER + 842 + 1 + Extension for dual ring
SPEAKER + 843 + 1 + Extension for busy
SPEAKER + 844 + 1 + Extension for busy & no answer
SPEAKER + 845 + 1 + Extension for no answer
Cancel a call forward
SPEAKER + call forward code + 0