Opex Model 72 User manual

© 2012, 2015, 2021 OPEX®Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its
intended use without the express, written consent of OPEX Corporation.
July 2021
Model 72™ Operator Manual
Manual #5068800 Revision 21-01 Original Instructions
Model 72™

2
Model 72™ Operator Manual
OPEX Corporation
0.1. Contacting OPEX
For technical support:
OPEX Technical Support
835 Lancer Drive
Moorestown, NJ 08057 USA
Americas: 1 800.673.9288 -OR- 856.727.1950
EMEA: +1 800.673.9288
Australia: +1 800.945247
[email protected]
Please have the model name and serial number of the product ready (see
“Model/Serial Number Location” on page 33).
For other inquiries:
OPEX® Corporation
305 Commerce Dr.
Moorestown, NJ 08057-4234 USA
Tel: [phone]
Fax: [phone]
https://www.opex.com/
If you find errors, inaccuracies, or any other issues or concerns with this
document, please contact the OPEX Technical Writers via email at:
[email protected]
For help with opexservice.com website-related issues, please contact the
OPEX Web Developers via email at: [email protected]

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Model 72™ Operator Manual
OPEX Corporation
0.2. EC Declaration of Conformity
0.2.1. Declaration of Conformity - UK
Declaration of Conformity
Application of Council Directive(s): 2006/95/EEC; 2004/108/EEC; 2011/65/EU
Standard(s) to which conformity is declared: EN60950-1:2006; EN61000-6-1:2007;
EN61000-6-3:2007; BS EN 50581:2012
Manufacture’s Name: OPEXCorporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057- 4225
UnitedStatesofAmerica
Importer’s Name: OPEXCorporation
Importer’s Address: 29/32 Queensbrook, Bolton Technology Exchange
SpaRoad
Bolton BL1 4AY United Kingdom
Type of Equipment: Automatic Mail Opener
Model No. : RAPID EXTRACTION DESK - MODEL 72
SerialNo.:
YearofManufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: January 15, 2014 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

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Model 72™ Operator Manual
OPEX Corporation
0.2.2. Declaration of Conformity - FR
Declaration of Conformity
Application of Council Directive(s): 2006/95/EEC; 2004/108/EEC; 2011/65/EU
Standard(s) to which conformity is declared: EN60950-1:2006; EN61000-6-1:2007;
EN61000-6-3:2007; BS EN 50581:2012
Manufacture’s Name: OPEX Corporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057-4234
UnitedStatesofAmerica
Importer’s Name: OPEXCorporation
Importer’s Address: Parc Technopolis – ZA de Courtaboeuf
3 avenue du Canada
LesUlis,France
Type of Equipment: Automatic Mail Opener
Model No. : RAPID EXTRACTION DESK - MODEL 72
SerialNo.:
YearofManufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: January 15, 2013 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

5
Model 72™ Operator Manual
OPEX Corporation
0.2.3. Declaration of Conformity - DE
Declaration of Conformity
Application of Council Directive(s): 2006/95/EEC; 2004/108/EEC; 2011/65/EU
Standard(s) to which conformity is declared: EN60950-1:2006; EN61000-6-1:2007;
EN61000-6-3:2007; BS EN 50581:2012
Manufacture’s Name: OPEX Corporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057- 4225
UnitedStatesofAmerica
Importer’s Name: OPEX Corporation
Importer’s Address: SAP Partnerport
Altrottstrasse 31
69190 Walldorf,Germany
Type of Equipment: Automatic Mail Opener
Model No. : RAPID EXTRACTION DESK - MODEL 72
SerialNo.:
YearofManufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: January 15, 2014 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

6
Model 72™ Operator Manual
OPEX Corporation
0.3. Document History
Doc
Rev Date Changes (click blue text to go to that page)
12-01 August 2012 Initial Release. This manual was completely restruc-
tured for better viewing on a Tablet-style reader.
15-01 August 14,
2015
•The text in the footers has changed since user
manuals are not confidential
•Updated appearance of Warning and Caution
icons to current CE standards
•Minor formatting throughout document
Page 1 - Updated look of title page, adding document
revision
Page 6 - Added new Document History table
page 66 - specifications for Japanese Model 72s have
been added
21-01 July 26, 2021
•Document renamed to “Operator Manual” for
consistency among OPEX products.
•Updated formatting and layout of entire manual,
splitting into separate chapters.
•Streamlined text throughout for clarity, simplicity,
and better flow
Page 1 - added new OPEX logo
Page 3 - added Declaration of Conformity section
Page 28 - overall improvements in “Model 72
components & features”
Page 33 - added “Model/Serial number location”
section
(continued on next page)

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Model 72™ Operator Manual
OPEX Corporation
21-01 July 26, 2021
(continued from previous page)
Page 34 - added metric equivalents to specifications
Page 48 - improved procedure to load envelopes
Page 53 - “Stopping a job” section added
Page 71 - added hybrid mail height option
Page 73 - improved graphic reference description
Page 80 - improved description for “Display Graph”
Page 89 - updated Feeder Cover photo
Page 94 - Sensors section added
Page 103 - added “About OPEX Corporation” & back
cover.
Doc
Rev Date Changes (click blue text to go to that page)

8 Table of Contents
Model 72™ Operator Manual
OPEX Corporation
Table of Contents
0.1. Contacting OPEX .................................................................................... 2
0.2. EC Declaration of Conformity ................................................................. 3
0.2.1. Declaration of Conformity - UK ........................................................ 3
0.2.2. Declaration of Conformity - FR ........................................................ 4
0.2.3. Declaration of Conformity - DE ........................................................ 5
0.3. Document History ................................................................................... 6
Chapter 1
Introduction
1.1. About the Manual .................................................................................. 12
1.1.1. Manual navigation aids .................................................................. 12
1.1.2. Model 72 documentation ............................................................... 12
1.2. Safety Message Conventions ............................................................... 13
Chapter 2
Safety
2.1. Introduction ........................................................................................... 16
2.2. Safety Guidelines .................................................................................. 17
2.2.1. Maintenance Safety ....................................................................... 19
2.3. Model 72 Safety Labels ........................................................................ 20
2.4. Ergonomics ........................................................................................... 26
Chapter 3
Overview
3.1. Model 72 Components and Features .................................................... 28
3.2. Power Panel .......................................................................................... 31
3.2.1. Software options ............................................................................ 32
3.3. Model/Serial Number Location .............................................................. 33
3.4. Specifications ........................................................................................ 34
3.4.1. Electrical Specifications ................................................................. 35

Table of Contents 9
Model 72™ Operator Manual
OPEX Corporation
Chapter 4
Operation
4.1. Keypad button functionality ................................................................... 38
4.2. Enhanced Scrolling ............................................................................... 40
4.3. Powering up .......................................................................................... 40
4.4. Logging in ............................................................................................. 41
4.4.1. Changing Operator Passwords ..................................................... 43
4.5. Selecting a job ...................................................................................... 45
4.6. Operator Statistics ................................................................................ 46
4.7. Loading envelopes ................................................................................ 48
4.8. Setting cutter positions .......................................................................... 50
4.9. Running a job ........................................................................................ 51
4.10. Stopping a job ..................................................................................... 53
Chapter 5
Managing Operators and Jobs
5.1. Managing Operators ............................................................................. 57
5.2. Change Operator List ............................................................................ 58
5.2.1. Add Operator ................................................................................. 59
5.2.2. Delete Operator ............................................................................. 60
5.2.3. Change Operator ........................................................................... 60
5.2.4. Select Operator ............................................................................. 61
5.2.5. Sort List ......................................................................................... 61
5.2.6. Print All or Individual Operator Parameters ................................... 62
5.3. Creating Jobs ........................................................................................ 63
5.3.1. Adding a new job ........................................................................... 64
5.3.2. Locating a job when many are stored ........................................... 65
5.4. Job Parameters ..................................................................................... 67
5.4.1. JOB NAME .................................................................................... 68
5.4.2. ACTIVATION MODE ..................................................................... 68
5.4.3. EXTRACT POSITION ................................................................... 70
5.4.4. MAIL HEIGHT OPTION ................................................................. 71
5.4.5. VERIFIER OPTION ....................................................................... 72

10 Table of Contents
Model 72™ Operator Manual
OPEX Corporation
5.4.6. GRAPH REFERENCE .................................................................. 73
5.4.7. TRANSPORT HEIGHT .................................................................. 73
5.4.8. CUP OPEN AMOUNT ................................................................... 74
5.4.9. SIDE/TOP CUT OPTION .............................................................. 74
5.4.10. Print All Jobs or Individual Job Parameters ................................. 75
5.5. Password Options ................................................................................. 76
5.6. Supervisor Statistics ............................................................................. 77
5.6.1. Display Data .................................................................................. 78
5.6.2. Graph Reference ........................................................................... 78
5.6.3. Update Clock ................................................................................. 79
5.6.4. Display Graph ................................................................................ 80
5.6.5. Reset Data .................................................................................... 81
5.6.6. Print Data ...................................................................................... 81
Chapter 6
Maintenance
6.1. Adjust LCD Contrast ............................................................................. 84
6.2. Adjusting the desk height (if enabled) ................................................... 85
6.3. Routine Maintenance ............................................................................ 87
6.4. Emptying the Cutter Trash .................................................................... 88
6.5. Changing the Feeder belts .................................................................... 89
6.6. Changing the retard tire ........................................................................ 91
Chapter 7
Troubleshooting
7.1. Sensors ................................................................................................. 94
7.2. Error messages ..................................................................................... 95

Model 72™
Operator Manual
1. Introduction
1.1. About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.1. Manual navigation aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.2. Model 72 documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2. Safety Message Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

12 Introduction
Model 72™ Operator Manual
OPEX Corporation
1.1. About the Manual
This manual contains information about the OPEX Model 72, operational
procedures and safety-related components, including:
•safety information, safety hazards and precautions
•main component identification and function
•system specifications
•minor maintenance and cleaning
This information is intended for use by Model 72 operators. The operator can
power up the Model 72, start a job, and extract contents from envelopes. They
can also perform minor maintenance.
This manual will be updated to reflect Model 72 design changes, or to correct
errors (a table detailing the document revision history can be viewed on
page 6). Be sure to retain the latest electronic release of the manual for your
reference. The latest release can be downloaded in PDF format at
www.opexservice.com.
1.1.1. Manual navigation aids
This manual is designed primarily for use on a tablet device. To improve
navigation, the manual contains blue underlined links you can click on or tap to
go directly to a particular page or web address. In addition, all items in the
“Table of Contents”as well as the bookmarks in the side bar of the PDF file can
be clicked or tapped to navigate directly to a particular page. Make sure to use
the latest version of Adobe® Acrobat Reader®* for optimal performance.
*Adobe and Acrobat Reader are registered trademarks of Adobe Systems Incorporated.
1.1.2. Model 72 documentation
Model 72 documentation is located in one of the trash bins provided with the
Model 72. If you’re reading this, you’ve already found it. Well done. To obtain
replacement documents, contact OPEX Technical Support.

Introduction 13
Model 72™ Operator Manual
OPEX Corporation
1.2. Safety Message Conventions
This manual uses the following conventions to alert you about safety hazards
associated with certain procedures and situations. Please be aware of these
conventions when reading the manual and operating the Model 72:
DANGER
Indicates a hazardous situation that, if not avoided, will result in death or
severe injury. The use of this signal word is limited to the most extreme
situations.
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
NOTICE
Indicates information considered important, but not hazard related (e.g.
messages relating to property damage).

14 Introduction
Model 72™ Operator Manual
OPEX Corporation
(This page is intentionally blank)

Model 72™
Operator Manual
2. Safety
2.1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2. Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2.1. Maintenance Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.3. Model 72 Safety Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.4. Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

16 Safety
Model 72™ Operator Manual
OPEX Corporation
2.1. Introduction
The information provided in this chapter is intended to educate you on various
safety issues regarding the operation and maintenance of the OPEX Model 72
described in this manual. This chapter provides an explanation of the safety
guidelines to be observed when working with the Model 72, identification and
location of safety labeling used on the Model 72, and ergonomic
considerations.
WARNING
Read this chapter thoroughly before using the Model 72.

Safety 17
Model 72™ Operator Manual
OPEX Corporation
2.2. Safety Guidelines
This section provides safety guidelines to be observed when working with the
OPEX Model 72.
Operator training - Operator training is required prior to operating the
Model 72. Please read through this manual prior to operating the Model 72.
Optional Lift system - If your desk has the optional lift system (Figure 2-1),
care must be taken to not create a pinch point between the desk and your
body. The height ships by default in the lowest position.
Figure 2-1: Safety Guidelines
Transport Height - the transport height is adjustable per job, when selecting a
new job, be aware that the transport could move and create a pinch point
between the desk and your body (Figure 2-1).
WARNING
Follow these safety guidelines whenever operating or maintaining the
Model 72 described in this manual.
Avoid creating pinch points
with adjustable work surface.
(Optional lift system only)
Transport is adjustable by job.
When selecting a job, keep hands
out from under the Model 72.

18 Safety
Model 72™ Operator Manual
OPEX Corporation
Keep loose objects away from any exposed, moving parts of the Model 72 -
The moving parts of the Model 72 can become jammed and/or damaged by
foreign objects. Keep hands, hair, loose clothing and jewelry away from the
moving parts.
Do not place fingers in the cutter areas - The cutter blades are sharp and may
cause cuts should you inadvertently come in contact with them whether the
Model 72 is running or not. Do not place fingers in the feed area while running
the Model 72.
Cover doors - Do not operate the Model 72 with the cover doors removed.
Model 72 design - Do not modify the design or configuration of the Model 72
without consulting OPEX or your authorized representative.
Model 72 Maintenance - Model 72 maintenance, particular operations, and all
adjustments, whether mechanical or electrical, shall be carried out by persons
authorized to do so in accordance with a safe system of work.
Do not attempt to clean the Model 72 while it is running - A cloth (or similar
material) should never be used to clean moving parts such as belts or rollers.
The use of such material on moving mechanisms can result in damage to the
Model 72 or severe personal injury. If a belt, roller, gate or similar part needs to
be cleaned, hand-crank the part during cleaning or clean it while stationary.
Do not use flammable, high pressure, “canned air” to clean dust and debris
from the Model 72 - Air duster spray cans contain flammable chemicals,
making them unsafe to use around powered equipment and other sources of
ignition.
Model 72 access - Keep all areas around the Model 72 clear of obstacles.
Electrical outlet - The socket-outlet shall be installed near the Model 72 and
shall be easily accessible.
Do not set liquids on the desk which could spill into the Model 72.
Keep away from children - The Model 72 is not suitable for use in locations
where children are likely to be present.

Safety 19
Model 72™ Operator Manual
OPEX Corporation
2.2.1. Maintenance Safety
Only authorized personnel are permitted to service and maintain the
Model 72.
Stop the Model 72 before attempting to open or remove exterior panels.
Wear personal protective equipment (PPE) that is appropriate to the job being
performed.
Maintain the Model 72 in proper working condition at all times - When
performing maintenance, service or repairs:
• Maintain the Model 72 according to the scheduled preventive maintenance
procedures provided in this manual.
• Follow applicable service and repair procedures provided in this manual.
Tool safety - Use and maintain tools properly, according to manufacturer’s
instructions. Remove tools and other loose items from the Model 72 before
applying power.
Do not attempt to move the Model 72 while the power is connected - Unplug
the Model 72 from the power source first.
WARNING
Unplug the Model 72 from the power source to remove power from the Model
72 for servicing or when moving the Model 72.

20 Safety
Model 72™ Operator Manual
OPEX Corporation
2.3. Model 72 Safety Labels
Safety labels are used in specific locations on the Model 72 to alert you to
certain safety hazards. These labels may appear in various languages or styles
depending on the region or country where the Model 72 is operating:
•Bilingual English/Spanish labels for US Model 72s
•Bilingual English/French labels for Canadian Model 72s
•Graphics-only labels for EU and various international Model 72s (no text).
Although they appear different, the locations of these labels are identical.
WARNING
Follow the safety precautions on all labels when operating the Model 72.
Failure to follow these precautions may result in severe bodily injury or death
as well as damage to the Model 72.