Pitney Bowes MAILSTATION 2 User manual

Digital Postage Meter
Quick Install Guide
US English Version

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Digital Postage Meter
Operating Guide
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Quick Install Guide
Sample Pack of
Tape Sheets
Phone Cord Power Cord
Ink Cartridge
Reorder #797-M
mailstation 2™ Scale
Contents
Reorder #612-9
PC Meter Connect™
1-800-468-8454
www.pb.com
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mailstation 2™
K700081 Rev. X
Installation CD
USB Cord
System Requirements:
Windows 2000 or Windows XP, Vista - latest Service Packs
1.2 GHz processor
512 Mb RAM

NOTE:
THE METER IS SHIPPED WITHOUT POSTAGE.
You transfer funds to the meter as part of the setup process
mailstation 2™ CD Installation
Set-up: Using PC
mailstation™
Application CD
1
If your PC has an Internet connection:
Place the mailstation 2™ CD
into the CD ROM drive.
Follow the instructions on your computer.
Download the software from:
http://support.pb.com/K7M0
✗
If you do not have a PC with an internet connection
If you cannot use the installation CD:
Turn to Set-up for Analog Phone Line Use on page 11.
1
Please do not apply power to your
mailstation 2™ until instructed to.
2
Preparing your computer
First the mailstation 2™ Quick Install Software checks your
system for two things:
- Does it meet the minimum requirements
- Does it have the software components needed to run PC Meter
Connect™. The Quick Install Software will then add any missing
components. This process may take several minutes to complete.
NOTE: Administrative privilages may be required
before you can install the software on your system.

4Install optional scale
Position the scale on top of the meter as shown.
Connect the scale cable to the scale connector on the back of the
mailstation 2™ at the scale icon.
Tighten the screws to ensure a secure connection.
If you want to place the scale in a different location, an optional
four-foot scale cable (#978-6) can be purchased by contacting
Pitney Bowes.
3
Follow the instructions presented on your
computer screen
Next, the mailstation 2™ Quick Install Software will guide you
through the installation. Respond to the prompt on each screen,
then click Next.
FPO
Set-up: Using PC
2

Follow the instructions presented on your
computer screen
5Connect the Meter to the Computer
Set-up: Using PC
Connect the USB cable to the back of the meter.
Connect the other end of the cable to the PC.
NOTE: For printing postage, the mailstation 2™ does not have to
be connected to a computer. However, if you add funds frequently,
we recommend you keep it connected.
6Connect Power
Plug the power cord into the unit as shown and into a convenient
outlet that is not controlled by a switch or power strip.
There is no On/Off switch on your meter.
The meter takes a few moments to start up. Then the computer
tells you when it can communicate with the meter.
3

1. Click Next on the screen to begin installing the ink cartridge.
A
7Install Ink Cartridge
Set-up: Using PC
2. Lift the cover.
Note: If the cartridge is not visible, close the cover, and
on the postage meter press the Enter key.
3. Press unlock symbol to open ink cartridge latch.
4. Remove and discard the yellow insert.
4

Remove new cartridge
from plastic bag.
B C Remove silver foil strip from
bottom of ink cartridge.
Install new cartridge into machine.
D
Press the front edge of the ink latch to lock the cartridge
in place.
E
7Install Ink Cartridge
Set-up: Using PC
5

FTo continue, close the cover and on the meter press Enter.
GIf the new ink cartridge is in place, click Yes.
7Install Ink Cartridge (continued)
HInk preparation takes about 2 minutes to complete.
Set-up: Using PC
6

8Create a Test print
Set-up: Using PC
When prompted, insert a spare envelope or a tape sheet
for a test print.
If the test print is poor, click Not OK to perform additional
printer maintenance and print another test image.
If the test print is good, click OK.
ATTENTION
To print correctly insert
tape or envelope against
the rear and side walls.
The system will detect the
envelope and automatically
begin printing.
!
7

9Connect to Pitney Bowes Data Center
Set-up: Using PC
Your postage meter does not come with pre-loaded postage.
The mailstation 2™ will connect to the Pitney Bowes
Data Center to automatically download a basic amount
of postage to your meter.
You may then print a receipt for the postage that
is downloaded.
After loading postage into your system, the mailstation 2™
may automatically download any relevant updates plus
whatever features you may have ordered.
10Updating Your Software
8

11Congratulations!
Your mailstation 2™ is Operational
Set-up: Using PC
Your system is now ready to use. You have the option to:
• See a demonstration of how to weigh and print postage
• Use the mailstation 2™
• Exit the software and use your meter to print postage.
Also use the Quick Reference Guide that comes with
your mailstation 2™ for How To’s on:
• Printing Postage
• Locking the mailstation 2™
• Replacing Ink Cartridge
• Using Ads / Messages
• Changing the Display Contrast
• And More
9

Connect the phone cord to the mailstation 2™ and the other end
to an analog phone line.
The following are usually analog lines:
• Fax lines
• Lines used by modems or credit card readers
• Residential phone lines
If you are using a DSL line you should use a DSL lter
obtained from your DSL provider.
NOTE: For printing postage, the mailstation 2™ does not have to
be connected to a phone line. However, if you add funds frequently,
we recommend you keep it connected to an analog phone line.
ATTENTION
Some commercial phone
systems use digital lines
that may damage the
mailstation 2™. Like the
mailstation 2™ most fax
machines credit card
readers and modems also
require analog lines. The
mailstation 2™ can share
a line with these devices.
When in doubt ask the
person responsible for
your phone systems.
1Connect Phone Cord
Phone
Set-up Using an Analog Phone Line
11

2Install optional scale
Position the scale on top of the meter as shown.
Connect the scale cable to the scale connector on the back of the
mailstation 2™ at the scale icon.
Tighten the screws to ensure a secure connection.
If you want to place the scale in a different location, an optional
four-foot scale cable (#978-6) can be purchased by contacting
Pitney Bowes.
Plug the power cord into the unit as shown and into a convenient
outlet that is not controlled by a switch or power strip.
There is no on/off switch on your meter.
3Connect Power
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Power
Alternative Set-up: Using an Analog Phone Line
12

Alternative Set-up: Using an Analog Phone Line
4Install Ink Cartridge
Add ink cartridge.
Continue - Press Enter.
A1. Press the Enter key on the control panel.
2. Lift the cover.
NOTE: If the carriage
is not visible close the
cover and press Enter.
4. Remove and discard the yellow insert.
3. Press unlock symbol to
open cartridge cover.
13

Remove new cartridge from
plastic bag.
BRemove silver foil strip from
bottom of ink cartridge.
C
DInstall new cartridge into machine.
4Install Ink Cartridge (continued)
Press ink cartridge cover
near the front edge to lock
the cartridge in place.
EClose Cover. Press Enter.
Press Enter. Please wait about 2 minutes.
G
F
IMPORTANT - Is Ink
Cartridge installed?
Alternative Set-up: Using an Analog Phone Line
14

5Create a Test Print
When prompted, insert a spare envelope or a tape sheet for
a test print.
ATTENTION
To print correctly insert
tape or envelope against
the rear and side walls.
The system will detect the
envelope and automatically
begin printing.
Good test print - no missing inside lines
Poor test print - missing inside lines
NOTE: The test print will
appear in red ink.
If the test print is poor, press no to perform additional printer
maintenance and print another test image.
If the test print is good, press yes.
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Alternative Set-up: Using an Analog Phone Line
15

6Connect to Pitney Bowes Data Center
Your postage meter does not come with pre-loaded postage. Any
postage that may be included in your order is on your account.
You must connect to the Pitney Bowes Data Center to download
postage from your account to the meter.
• If the connection is successful the system will download a preset
amount automatically
• If the connection is not successful, you will be asked if your phone
needs a prex to get an outside line (for example if you have to dial 9).
- Press yes to enter a prex.
- Press the number(s) you use to reach an outside line.
- Press decimal for a pause.
- Press yes to set this dialing prex.
If you are using the same analog line as the fax machine
check if the fax requires a dialing prex.
7Updating Your Software
After loading postage into your system, the mailstation 2™ will
automatically download any relevant updates plus whatever features
you may have ordered.
You will see the screen displaying the status of the update.
$0.44
First Class
0 lb 0.0 oz
MAY 19
Alternative Set-up: Using an Analog Phone Line
16

8Congratulations!
Your mailstation 2™ is Operational
Your system is now ready to use. To enter postage, see Quick
Reference Guide or type in postage amount.
Also use the Quick Reference Guide under your mailstation 2™
for How To’s on:
• Printing Postage
• Locking the mailstation 2™
• Replacing Ink Cartridge
• Using Ads / Messages
• Changing the Display Contrast
• And More
Alternative Set-up: Using an Analog Phone Line
17

Troubleshooting
No Dial Tone-
Check that you are using an analog line such as
a) most fax machine lines
b) lines used by computer modem or credit card reader
c) residential phone lines
Check that you have entered a dialing prex if your phone
system needs a code to reach an outside line.
If you are using a DSL line you should use a DSL lter obtained
from your DSL provider.
Cannot Reach Data Center-
Check that you have entered a dialing prex if your phone
system needs a code to reach an outside line.
Not Enough Funds-
You have tried to add more postage to the meter than you have in
your account at Pitney Bowes.
To Change information entered during setup -
• Press Clear key on numeric keypad.
• When prompted to Quit press yes.
• At “Change communication settings?” press yes.
• Press the down arrow key until you see the item you want to modify.
• Press Enter to modify information.
• To return to installing your mailstation 2™,press the up or down arrow
until “Continue Installation?”
• Press yes
For additional Troubleshooting please see user guide