Pitney Bowes mailstation User manual

Digital Postage Meter
Digital Postage Meter
Install Guide
US English Version
Shipping & Mailing
Postage management

Power Cord
mailstation 2
Ink Cartridge
Reorder #797-M
Sample Pack of
Tape Sheets
Reorder #612-9
USB Cable
Install Guide
mailstation
Ink Cartridge
Reorder #797-0
Network Cable
Meter
Scale
OR
Communication Device
Contents
Scale Extension
Cable #978-6
(Optional)
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Digital Postage Meter
FRONT
DEVANT
Communication Device
For Pitney Bowes Digital Mailing System
FRONT
DEVANT
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter

Read This First
To take advantage of the web-based capabilities of your meter, it must
be connected to your network.
• Watch a step-by-step installation video by scanning the QR
Code below with your smartphone
• Enter the following URL at your computer:
www.pb.com/support/new/K7
• Follow this printed installation guide, starting on page 1
or
or
If network access is available for your meter, you can:

1
Installation Part 1
Set Up Communication Device
Step 1. Preparing for Installation
To install your meter using the Internet, you will need the following:
Proxy Server (if needed)
If your network uses Static IPs or Proxies, the setup software requires:
• Two power outlets
• An Internet source, such as a router, hub or network wall jack.
Access to a computer during installation is recommended.
Note 1: DO NOT use a port in a computer to connect to your network.
Note 2: DSL VoIP phone jacks cannot be used as an Internet source.
Do not connect a DSL phone jack directly to the meter.
iWireless: Step 2 through Step 8 must be completed before
wireless installation.
iIf your network requires special settings, such as static
IPs or proxy settings, your IT specialist should use the
Special Network Settings instructions in this booklet, as
part of the installation.
Technical Requirements:
IP Address
• Automatic assignment with DHCP and DNS server capability
(most networks have this), or
• Manually specied static IP (not shared with other devices on
your network).
• Windows 2000, Windows XP, Windows Vista, Windows 7
• Mac OS X (PowerPC: Ver10.3.x ~ Ver10.5.5)
Operating System:

2
i
Step 2. Locate the Communication Device and
Network Cable
Step 3. Connect the Communication Device to your
Internet source
Be sure to connect to an active network port.
The Communication Device enables your meter to connect to Pitney
Bowes via the Internet to access postage downloads. It’s packaged in its
own cardboard box.
DO NOT use a port in a computer to connect to your network.
Network Cable
Internet Source
Router, Hub, Wall Jack
Communication
Device
Network CableCommunication Device
Communication Device
For Pitney Bowes Digital Mailing System
Note: If you are not certain where to connect, or whether your network
requires special settings, consult your IT specialist.

• Be sure the Network Cable ( ) is properly connected at both ends.
• Tryotherports(for10secondseach)untilyoundonethatisactive
(LED changes from solid orange to green). Do not use a network
port in a computer.
• Pull the power connector ( ) out, then reconnect power to restart
the Communication Device.
• If after 45 seconds, the right LED is still not blinking orange only,
consult your IT specialist. Your IT specialist may need to follow the
Special Network Settings procedure on page 6.
• For more detailed technical assistance, go to:
www.pb.com/support/LAN
3
Troubleshooting 1
Communication Device may not be communicating to an active
network port.
If the right LED is solid
orange (not blinking), follow
Troubleshooting 1, below.
Plug the AC adapter ( ) into the Communication Device and a power
outlet. The left LED is lit yellow when it is on.
Step 4. Apply power to the Communication Device
LEDs
AC Adapter
Communication Device
Step 5. Check LED
After 45 seconds, the right LED will blink orange, go to Step 6.
LEDs
Try the following:

4
When power is applied, the meter will display its startup screens and you
will hear the meter’s printer initialize.
Step 6. Connect the meter to the Communication
Device with the USB Cable
Step 7. Connect the meter to a power outlet
USB Cable
Power Cord

• Check that the USB Cable ( ) is connected properly.
• If the right LED is solid orange (not blinking), then the network
cable is connected to an inactive port. Try other ports (for 10
secondseach)untilyoundonethatisactive(LEDchangesfrom
solid orange to green).
• Restart the Communication Device by pulling the power connector
( ) out, then reconnecting the power.
• If, after 60 seconds the message, “Meter connected to internet” is
not displayed, consult your IT specialist.
Step 8. Confirm Connection
DO NOT press Enter on the meter yet.
For wireless connection and meter setup go to Step 9 on page 7.
About 10 seconds after the meter completes its startup routine, it displays
the message:
Also, the right LED changes from blinking
orange to blinking green only.
If the right LED lights orange, either solid
or blinking, see Troubleshooting 2 below.
LEDs
Meter connected to
internet-Press Enter
Troubleshooting 2
If the meter does not display the message, “ Meter connected to
Internet”, your meter is not communicating with the Internet.
Try the following:
Your IT specialist can refer to online troubleshooting assistance at:
www.pb.com/support/LAN
5

6
a. Disconnect power ( ) from the meter.
b. Be sure the Communication Device is:
- connected to an active Internet port
- plugged into a power outlet
- the right LEDs are blinking in an orange and/or green pattern.
c. Download the setup software to your computer by going to:
www.pb.com/support/netsetup
Click the button for your type of computer.
Note:Ifarewallmessageappears,clickthebuttonthatallows
the download to proceed.
d. Save the software “pbSmartLAN” to your computer, then open
and run it.
e. Click the Setup for Network Cable Connection button.
Special Network Settings
This section is needed only if your network requires special settings to
operate properly, such as static IPs and proxy server IDs, the settings
will need to be added to the Communication Device. Consult your IT
specialist to determine if this is necessary. Follow instructions exactly in
the sequence shown below.
To enter special settings
Follow the setup wizard and enter the appropriate
special settings.
Communication
Device

7
Step 9. Wireless Connection (Optional)
To set up wireless capability, go to: www.pb.com/support/LAN
Scroll down to select the link Wireless Setup Instructions.
Once your meter is connected to the internet wirelessly, begin meter
installation on Step 10 below.
Position the scale on top of the meter as shown.
Connect the scale cable to the scale connector on the back of the meter
at the scale icon.
Tighten the screws to ensure a secure connection.
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Step 10. Install Scale
Installation Part 2
Set Up Meter

8
Step 11. Install Ink Cartridge
1. Press the Enter key on the control panel.
2. Lift the cover.
NOTE: If the carriage is not
visible close the cover and
press Enter.
3. Press unlock symbol to
open cartridge cover.
Add ink cartridge.
Continue-Press Enter
4. Remove and discard the yellow insert.
A

9
Remove new cartridge
from plastic bag.
Remove silver foil strip from
bottom of ink cartridge.
Install new cartridge into machine.
FRONT
DEVANT
FRONT
DEVANT
FRONT
DEVANT
FRONT
DEVANT
Press ink cartridge cover
near the front edge to lock
the cartridge in place.
Close Cover. Press .
Press Enter. Please wait about 2 minutes.
IMPORTANT - Is Ink
Cartridge installed?
Step 11. Install Ink Cartridge (continued)
B C
D
E F
G
FRONT
DEVANT

10
Step 12. Create a Test Print
When prompted, insert a spare envelope or a tape sheet for a test print.
!
Attention: To print
correctly, insert tape
or envelope against
the rear and side
walls. The system will
detect the envelope
and automatically
begin printing.
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Good test print - no missing inside lines
Poor test print - missing inside lines
NOTE:
The test print will appear in red ink.
If the test print is poor, press no to perform additional printer
maintenance and print another test image.
If the test print is good, press yes.

11
Step 13. Checking Your Account Balance and
Adding Postage to Your System
When your meter has successfully connected to the Pitney Bowes
Data Center, your account balances will display.
Prepaid Account
Credit
Send money to PB
Prepaid Account
Prepaid Account
Digital Postage Meter
dials into PB
Funds transferred
to Digital Postage Meter
Prepaid: $0.00
Other: $20.00
iIf you are using a credit card to pay for postage, Prepaid and
other balances may display $0.00 even though funds for postage
are available.
Press Enter to type in amount of postage to add to the meter.
If you would like to add postage in an amount other than the initial
default, key in the amount of postage you want to add and press
Enter.Youcanonlyenterwholedollaramounts.Conrmthisamount
by pressing yes.
After adding postage you will be asked if you want a receipt. Press
yes if you want a receipt. You will then be prompted to insert an
envelope or tape sheet. Press no to skip the receipt.
1.
2.
3.
4.
Your postage meter does not come with pre-loaded postage. Any
postage that may be included in your order is on your account.
You must connect to the Pitney Bowes Data Center to check your
account balance and download postage to the meter.

12
Step 14. Updating Your Software
Step 15. Congratulations! Your meter is operational
After loading postage into your system, the meter will automatically
download any relevant updates.
You will see the screen displaying the status of the update.
Complete 53% 2of5
remaining 4:21 min
Your system is now ready to use.
Also use the Quick Reference Guide under your meter for How To’s on:
$0.45 0lb 0.0oz
1st cl Ltr MAY 26
•PrintingPostage
•Lockingthemeter
•ReplacingInkCartridge
•UsingAds/Messages
•ChangingtheDisplayContrast
•AndMore

13
Contact List
• Product Name: mailstation™ or mailstation 2™ or
Communication Device
• For Setup or Getting Started questions go to:
www.pb.com/support/LAN or call 1-800-522-0020
• For Product support go to: http://support.pb.com/K700 or
http://support.pb.com/K7M0
•
To order Pitney Bowes supplies and accessories,
call 1-800-243-7824 or go to:www.pb.com and
click on Online Store.
If You Need Assistance

3001 Summer Street
Stamford CT 06926
www.pitneybowes.com
For Service or Supplies
Support Web Site: http://support.pb.com/K700
http://support.pb.com/K7M0
Product Customer Support: 1(800) 522-0020
Product Name: mailstation™ / mailstation 2™ / Communication Device
Model Number: K700 / K7M0
AW31214 Rev. H 02/16
© 2016 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA