Pitney Bowes W985 User manual

Shipping & Mailing
Printing
W985,W986 Stacker
with W863, W864 or
W85F, W86F Dryer
for use with AddressRight™ Printers and W360
Tabber
User Guide
US English Edition
SV62019 Rev. D
September 29, 2021

©2021 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a
retrieval system of any type or transmitted by any means, electronically or mechanically, without the
express written permission of Pitney Bowes.
The use of this information by the recipient or others for purposes other than the training of customers
on Pitney Bowes equipment may constitute an infringement of intellectual property rights of Pitney
Bowes, and Pitney Bowes assumes no responsibility for any such use of the information.
We have made every reasonable effort to ensure the accuracy and usefulness of this manual.
However, we cannot assume responsibility for errors or omissions or liability for the misuse or
misapplication of our products.
Except as provided in writing, duly signed by an officer of Pitney Bowes, no license either express or
implied, under any Pitney Bowes or third party’s patent, copyright or other intellectual property rights is
granted by providing this information.

1 - Safety
Safety Information 7
Other Informational Cautions 9
2 - Stacker Controls and Indicators
Operator Panel 11
Conveyor Deck 12
Connector and Side Panels 14
Optional Stand for Power Stacker 16
3 - Stacker Specifications
Technical Specifications 18
Materials Specifications 18
4 - Stacker Adjustments
Adjust Stacker Height and Printer Distance 20
Adjust Input Media Stop 23
Adjust Material Hold-Downs 25
Adjust "Stack Full" Sensor 26
Adjust Material Ramp 28
5 - Stacker Maintenance
Stacker Cleaning 32
Table of Contents
Pitney Bowes User Guide September 2021 3

Stacker Fuse Replacement 32
6 - Stacker Troubleshooting
Stacker Troubleshooting 34
7 - Optional W863/W864 Ink Dryer
Controls and Indicators 36
Technical Specifications 37
Operation 37
Job Setup 38
Cleaning 40
Jams 40
Fuse Replacement 40
Troubleshooting 41
8 - Optional W85F, W86F Ink Dryer
Controls and Indicators 45
Operation 46
Job Setup 47
Jams 48
Cleaning 49
Troubleshooting 49
9 - Attaching Stacker to a W360 Tabber
Attaching the Stacker to a W360 Tabber 52
10 - Adjustment Charts
Adjust Material Ramp Angle 56
Pitney Bowes User Guide September 2021 4

Adjust Media Stop on Material Ramp 58
Adjust Stacker Height and Distance: Super Draft and Draft Mode 60
Adjust Stacker Height and Distance: Letter Mode 62
Adjust Stacker Height and Distance: Executive Mode 64
Pitney Bowes User Guide September 2021 5

1 - Safety
In this section
Safety Information 7
Other Informational Cautions 9

Safety Information
This document contains safety information related to the W985/W986 Stacker with W863/W864 Dryer
printers and W985/W986 Stacker with W863/W864 Dryer.
To avoid personal injury or damage to the equipment, familiarize yourself with proper procedures and
methods before you install, operate or repair the system.
Follow these safety precautions whenever you use your address printer:
lUse this equipment for its intended purpose.
lPlace the system close to an easily accessible wall outlet.
lBe certain the area in front of the wall receptacle into which the machine is plugged is free from
obstruction.
lPlace the system in an accessible location to allow for proper venting of the equipment and to
facilitate servicing.
lUse AC power cord included with device.
lPlug the AC power cord directly into a properly grounded wall outlet located near the equipment
and easily accessible. Failure to properly ground the machine can result in severe personal
injury and/or fire.
lThe AC power cord is the primary means to disconnect this device from the AC power supply.
lDO NOT use an adapter plug on the line cord or wall outlet.
lDO NOT use a wall outlet controlled by a wall switch or one that is shared with other equipment.
lDO NOT remove the ground pin from the line cord.
lAlways unplug the printer and discharge static electricity before using aerosol dusters.
lImproper storage and use of aerosol dusters or flammable aerosol dusters can cause an
explosive-like condition that could result in personal injury and/or property damage.
lNever use aerosol dusters labeled flammable and always read instructions and safety
precautions on the duster container label.
lDO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make
sure there is no strain on the cord.
lUse only approved supplies.
lOperation of this equipment without periodic maintenance will inhibit optimum operating
performance and could cause the equipment to malfunction.
lIf the unit becomes damaged, unplug it from the wall.
lKeep fingers, long hair, jewelry and loose clothing away from moving parts at all times.
lAlways follow specific occupational safety and health standards for your workplace.
lRemove jammed material gently and carefully.
Safety
Pitney Bowes User Guide September 2021 7

lTo reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble
the control panel or its base. The cabinet encloses hazardous parts.
lAvoid touching moving parts or materials while the machine is in use. Before clearing a jam, be
sure machine mechanisms come to a complete stop.
lBefore operating the AddressRight™ Printer/Feeder, make sure that it has been properly
prepared and that any other personnel in the area are standing clear of the machine.
lImmediately report to service any damaged or non-functioning components that renders the unit
unsafe.
lDO NOT remove covers. Covers enclose hazardous parts that should only be accessed by
properly trained service personnel.
lDO NOT run printer with top cover open.
lRunning the printer with top cover open increases the risk of entanglement with moving parts.
lTo prevent overheating, do not cover vent openings.
lDO NOT place lighted candles, cigarettes, cigars, etc., on the system.
lContact Your System Supplier for:
lSupplies
lMaterial Safety Data Sheets
lIf you should damage the unit
lRequired maintenance service schedule
Servicing
This product is serviceable. For service inquiries in the USA, please visit pitneybowes.com/support.
This Equipment contains a Radio Frequency Transmitter operating in the 2.4 or 5 GHZ ISM band.
Caution: In case of ink spill, leaking ink or excessive ink accumulation,
immediately disconnect the power cord from the wall plug and contact Pitney
Bowes. In the USA, please visit pitneybowes.com/support.
Safety
Pitney Bowes User Guide September 2021 8

Other Informational Cautions
NOTES:
lAlways follow the specific occupational safety and health standards for your workplace.
lAvoid using wall outlets that are controlled by wall switches, or shared with other equipment. If a
wall outlet controlled by a wall switch is used, mail could be interrupted if the printer is plugged in
when the wall switch is used to turn power off.
Warning! THIS EQUIPMENT MUST BE EARTHED. The socket outlet should be
near to the equipment and should be easily accessible.
Safety
Pitney Bowes User Guide September 2021 9

2 - Stacker Controls
and Indicators
In this section
Operator Panel 11
Conveyor Deck 12
Connector and Side Panels 14
Optional Stand for Power Stacker 16

Operator Panel
1. Power Switch - This is a rocker switch with indicator light. Press the top in to turn the Stacker
on. Press the bottom in to it turn off.
2. Speed Adjustment Knob - This speed adjustment allows the proper amount of spacing
between mail pieces so they do not overlap. Turn clockwise to increase speed and
counterclockwise to decrease speed. Using the proper speed the reduces the possibility of ink
smudging of the printed address. Refer to the Appendix to help you determine this value if
necessary.
3. Auto/Manual Switch - there are two modes:
lAuto mode (switch is up) - Stacker operation is controlled by the printer. In this mode, the
Stacker belts move when the printer is feeding mail pieces. If the printer is out of paper, has
a jam or tray break, it stops the Stacker. If the Stacker is full, the printer and Stacker both
stop. NOTE: When power is switched to the On position and Auto mode is selected, the
Stacker will not run until the printer operation begins.
lManual mode (switch is down) - the Stacker runs constantly (independent of the printer).
4. Stacker Full Light - This LED flashes when the Stacker ramp is full, based on the setting of the
"stack full" sensor. Lift the hold down assembly to clear the material, and then lower it to resume
operation.
Stacker Controls and Indicators
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Conveyor Deck
Stacker Controls and Indicators
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1. Input Media Stop - This plate is adjusted so that mail pieces from the printer hit this stop and
drop flat onto the conveyor belt. The height adjustment handles materials of varying
thicknesses.
2. Hold Down Assembly - These springs and rollers are adjusted to keep the mail pieces in
contact with the conveyor belts.
3. Material Ramp Media Stop - This stop is adjusted to retain media at the end of the Stacker.
4. Material Ramp - The angle of this ramp can be adjusted to accommodate various widths of
material when stacking.
5. "Stack Full" Sensor - This sensor is adjusted so that the mail pieces stack in an orderly
sequence for retaining presort order and it stops the printer when the Stacker is full.
Stacker Controls and Indicators
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Connector and Side Panels
The illustrations above show the Stacker connectors and fuses.
1. Trip Sensor connector - This is where the cable from the "stack full" sensor is connected. This
activates when the Stacker is full.
2. Printer Interface connector - This is where the interface cable coming from the printer is
connected.
Stacker Controls and Indicators
Pitney Bowes User Guide September 2021 14

3. Circuit Breaker - If pieces jam in the Stacker, the circuit breaker causes the Stacker to power
off automatically. After the jam is cleared, you must press the circuit breaker switch to reset the
Stacker before you can resume operation.
4. Fuses - Two 1.6 Amp Slo Blow 250 VAC fuses.
5. Dryer Outlet - This is a convenience outlet to be used with the optional Ink Dryer.
6. Power Inlet - This is where the input power cord is connected for the Stacker.
Warning! The Dryer with Stacker combination draws a substantial amount of
power. Note the wattages of other appliances you plug into the same outlet or
branch circuit and compare that with the rating of the outlet or branch circuit to
avoid overloading your electrical system.
Stacker Controls and Indicators
Pitney Bowes User Guide September 2021 15

Optional Stand for Power Stacker
The illustration above shows the location of these stand components.
1. Height Adjustment Knob - used to adjust the height of the Stacker so it can be aligned with
your printer or to operator level.
2. Casters (in circles above) - allows for easier movement of Stacker. Two are locking casters
for holding the Stacker in place.
Stacker Controls and Indicators
Pitney Bowes User Guide September 2021 16

3 - Stacker
Specifications
In this section
Technical Specifications 18
Materials Specifications 18

Technical Specifications
Input Power: W985 - 120 VAC, 60 Hz 12.0 A.
W986 - 220-240 VAC, 50 Hz, 7.0 A.
Fuses: Two 1.6 A Slo Blow 250 VAC
Dimensions: Conveyor/Stacker:
Height: 9” (230mm)
Width: 15” (380mm)
Length: 70” (1780mm) Weight: 58 lbs. (26.3kg) Stacker Stand:
Height: 30” (760mm) max.; 24” (610mm) min. Width: 15” (380mm)
Length: 36” (914mm) Weight: 20 lbs. (9kg)
Operational Conditions: Temperature: 55° - 95°F (13° - 35° C)
Humidity: 8% - 80%
Materials Specifications
The following media meet all the defined quality and performance requirements of the Stacker. These
specifications apply to all styles of media (flats, envelopes, catalogs, etc.). All media may be stuffed,
unstuffed, sealed or unsealed, as long as the dimensional limits are within specified ranges.
Papers: White Wove, Bond Paper, Tyvek*, Recycled Paper, Newsprint*, Coated Paper, Card Stock, Brown Kraft,
Manila and Perforations.
*Cannot be used in Executive print mode without fast dry ink
Thickness: .004” (0.1mm) to .500” (12.7mm)
Weight: Flat sheets, half fold or C-fold: 16 lbs. (60gsm) to 24 lbs. (90gsm)
Envelopes: 16 lbs. (60gsm) to 32 lbs.(120gsm)
Size: From 3.5 (89mm) x 5” (127mm) to 10" (254mm ) x 13” (330mm)
Stacker Specifications
Pitney Bowes User Guide September 2021 18

4 - Stacker Adjustments
In this section
Adjust Stacker Height and Printer Distance 20
Adjust Input Media Stop 23
Adjust Material Hold-Downs 25
Adjust "Stack Full" Sensor 26
Adjust Material Ramp 28

You will be required to check and make the following adjustments when you create a new job or
change from one job to another job.
Adjust Stacker Height and Printer Distance
Operation
To adjust the height:
1. Hold the Stacker steady with upright pressure and loosen the adjustment knob [1].
Caution: The Stacker deck may rapidly drop to its lowest height when you loosen
the Stacker height adjustment knob.
Stacker Adjustments
Pitney Bowes User Guide September 2021 20