Pitney Bowes DM100 Series Technical manual

DM100 / P720 Series
New tariff download Instructions
New Postal Tariff & Services – rate change 26th March 2018
Your Pitney Bowes DM100 series
(P720) franking machine uses the
standard Royal Mail Franking Tariff and
prints a frank as shown in the image
here.
Your machine needs to be updated with the latest Royal Mail products, services and rates.
You will need to follow these steps to download and install the updates to your machine.
The new tariffs will become available to download from 1st March 2018. The new tariffs
will be held in memory and will activate automatically on the 26th March 2018.
Note: If you have recently added postage or completed a data upload after 1st March your
machine may have already downloaded the new rates files. You can check this using the
tool on the dedicated website www.pitneybowes.com/uk/ratechange.
Your download instructions:
Note: If you use a lock code, you will need to enter it during this update.
1. Check that your system is connected as for a normal postage refill. Depending upon model, this can
be via Phone line or PC Meter Connect.
2. At the main screen, select the ‘Add Postage’ key.
3. Select ‘Check PbP Balance.’
4. The machine will automatically Dial / Connect.
5. When connection has been made, the ‘Add Postage’ screen appears.
6. Select ‘No’ to skip adding funds.
At this point, if the machine returns to the home screen, it is likely that the new rates have
already downloaded. Please check using the rates confirmation tool at:
www.pitneybowes.com/uk/ratechange
7. The machine will then check for, download and install the new rates.
8. When the update has finished, follow the prompts, until you return to the main screen.
9. You may receive a request to reconnect for a further upload/download, proceed by re-connecting
and follow any prompts.
10. On the day of the rate change, you will receive a further upload/download request. Follow the
screen prompts to complete this. The new rates are then active.
NOTE: If you advance the printing date to 26th March 2018 or beyond, this will activate the
new Postal Rates and cannot be reversed.

DM100i / 200i (P720) Rates Download Instructions (0318) FINAL v1.6
Troubleshooting Connection Problems
For technical assistance for your meter – including installation guides, operator manuals, how-to
and troubleshooting articles – please visit www.pitneybowes.com/uk/support
To troubleshoot a connection problem, please visit the relevant article below:
Resolve issues with a SmartLink connection on DM Series postage meters:
http://support.pitneybowes.com/SearchArticles/VFP06_KnowledgeWithSidebarTrouble
shoot?id=kA280000000PE5YCAW&popup=false&lang=en_GB
Resolve issues with LAN Connection on the DM100-DM200 and DM110i-DM220i:
http://support.pitneybowes.com/SearchArticles/VFP06_KnowledgeWithSidebarTrouble
shoot?id=kA280000000ClqKCAS&popup=false&lang=en_GB
Resolve connection issues with PC Meter Connect:
http://support.pitneybowes.com/SearchArticles/VFP06_KnowledgeWithSidebarTroubleshoot?id=kA2800000
00ClsGCAS&popup=false&lang=en_GB
Visit www.pitneybowes.com/uk/ratechange for additional assistance and
information regarding your DM100 (P720) Series.
Save time on downloading new rates and software
If you use an analogue line, you will benefit from changing to a digital connection – click below
to see how Pitney Bowes SmartLink™ can help and order your SmartLink™ free of charge.
Click here for your free SmartLink™