Rath 2100-PPL User manual

Emergency Pedestal Phone
• 2100-PPL Landline 120v Pedestal
• 2100-PPC Cellular 120v Pedestal
• 2100-PP9 900 MHz 120v Pedestal
• 2100-PPT 2-Way Radio 120v Pedestal
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.rathcommunications.com
RP8500020
Ver. 5
10/17
Installation & Operations Manual
Made in the USA
2 Year Warranty

Front
Thank you for purchasing RATH’s Pedestal Phone. We are the largest Emergency Communication
Manufacturer in North America and have been in business for over 35 years.
We take great pride in our products, service, and support. Our Emergency Products are of the highest
quality. Our experienced customer support teams are available to remotely assist with site preparation,
installation, and maintenance. It is our sincere hope that your experience with us has and will continue
to surpass your expectations.
Thank you for your business,
®
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.rathcommunications.com
Table of Contents
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Items Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting The Volume . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 3
Page 3
Page 3
Page 4
Page 4
Page 4
Page 6
Page 7
Page 7
Page 8
Page 9

Description
Safety Guidelines
• Save these instructions. This manual contains important instructions that will assist you during installation and
for maintenance.
• Keep all the components secure and protected during storage.
• Be careful of nished surfaces during transport and installation to avoid damaging the nish.
• Installation and maintenance should only be performed by qualied electricians.
• It is recommended a minimum of 2 people perform installation.
• Do not install phone during extreme weather conditions.
• Do not touch uninsulated phone wires or terminals unless the phone line has been disconnected at the
network interface.
Page 3
Back
Figure 1: Front & Back View
Front
Face Plate
Panel 1
Panel 2
• ADA compliant (hands free operation)
• LED call status indicator
• Powder coated steel construction inside and out
• Aluminum access panels powder coated inside and out
• Weather and vandal resistant
• Blue beacon and strobe
• Strobe turns on upon phone activation
• Recessed illuminated face plate
• Internal anchor base plate
• Ability to program up to 5 emergency numbers*
• Remote or on-site programmable**
• Panels secured with security screws
• Torx bit provided to access panels
Features:
Height 5’ 8”
Width 10-3/4”
Depth 6”
Thickness of Steel 11 Gauge
Weight 100 lbs.
Pedestal Specications:
*Not applicable for 2-Way Radio application
**Not applicable for 2-Way Radio, Cellular, or
900 MHz application
Pedestal Site Preparation Instructions
1. Concrete mounting pad should be at least 16” in depth and 2’ in diameter.
2. Insert the 3/4” x 12” galvanized rods per mounting template provided.
3. A minimum 2” of thread must be exposed above level of concrete.
4. Let concrete set for a minimum of 48 hours to cure.

Items Needed for Installation
Pedestal Installation
Communication
Page 4
• Concrete for 16” deep, 2’ diameter
• RATH®Kit 7476* or 7477**
• #1 Phillips screwdriver
• 1/4” driver
• Torx bit (provided to remove access panels)
• 1/4” spanner adapter (provided to remove access panels)
• Adjustable wrench
• Analog phone line (if using 900 MHz or a Landline)
• Phone cable (if using 900 MHz or a Landline)
1. Lay Pedestal on its side with the base next to the concrete pad.
2. Open lower Access Panel 2 on back of Pedestal (see Figure 1).
3. Feed the electrical and phone wires in the conduit into the Pedestal base through the 4” hole.
4. Align the Pedestal mounting holes with the four 3/4” galvanized rods and lift on to the concrete slab.
5. Put a lock washer on each rod along with a nut and secure tightly.
Connecting the Electric Lines:
1. Locate the black (positive) and white (negative) wires that exit the NEMA 4 box behind Access Panel 1
(see Figure 1).
2. Connect the electrical wires from the 120v power supply to the wires in the Pedestal using the waterproof
wire nuts located on the wires.
Connecting the Phone and Turning On the Electric Power:
1. Locate the gray phone cable coming out of the NEMA 4 box.
2. If using an analog phone line for communication, connect tip and ring from phone line run through conduit to
red and green phone cable coming out of the NEMA 4 box.
Note: If using Cellular or 900 MHz, phone line should already be connected within Pedestal.
3. Turn on the electrical power.
Landline:
To connect your analog phone line to the Pedestal:
1. Open Access Panel 1 (see Figure 1) using the torx bit to remove the security screws.
2. Locate the gray phone cable coming out of the NEMA 4 box.
3. Connect the gray phone cable to the phone cable that was run through the conduit either by connecting the
modular jack or the red and green wires.
*7476 (For New Concrete)
• (4) 3/4” x 12” galvanized anchor bolts
• (12) 3/4” at washers
• (4) 3/4” hex nuts
• (4) 3/4” SAE washers
• (4) split lock washers
**7477 (For Existing Concrete)
• (4) anchors
• (4) 3/4” x 4” galvanized anchor bolts
• (1) setting tool
• (8) 3/4” at washers
• (4) split lock washers

Page 5
GSM Cellular:
1. Open Access Panel 1 (see Figure 1) using torx bit to remove security screws.
2. Remove the cover of the NEMA 4 enclosure.
3. Locate the Cellular Module inside the enclosure.
4. When the “PWR”, “RDY”, and “NW” lights on the front of the unit are illuminated, unit is ready.
5. Verify SmartPhone is plugged into the FXS port on Cellular Module.
Note: If the SIM card is not provided to RATH® at time of purchase, an active SIM Card will need to be installed
into SIM Card slot.
CDMA Cellular:
1. Open Access Panel 1 (see Figure 1) using security torx bit to remove security screws.
2. Remove the cover of the NEMA 4 enclosure.
3. Locate the Cellular Module inside the enclosure.
4. When “Power”, “Signal Strength”, and “Service Indicator” lights are illuminated solid, unit is ready.
5. Verify SmartPhone is plugged into the phone port on Cellular Module.
2-Way Radio:
The 2-Way Radio phone can both transmit and receive voice communications. Our 2-Way Radios are xed in
the Pedestal and must be programmed to the specics of the 2-Way System in use within the facility or campus.
The 2-Way Radio is programmed at the factory using customer provided information (frequency, squelch code,
and narrow or wide bandwidth). The antenna is installed and tuned at the factory. Pedestals using 2-Way Radio
are not ADA compliant (the button must be pushed and held to talk and let go to listen).
Note: Phones using 2-Way Radios are not programmable. Sections in this manual on Programming the Phone
do not apply.
Adjusting the Volume for 2-Way Radio:
1. If the volume of the Pedestal needs to be adjusted, remove Access Panel 1 located on the back of Pedestal.
2. Open the NEMA 4 box to access the radio. Turn the radio volume control up or down to adjust.
3. Close the NEMA 4 box and reattach Access Panel 1.
900 MHz:
Each Pedestal includes (2) 900 MHz units, (1) Remote Station, and (1) Base Station. The Remote Station is
already installed in the Pedestal.
1. Locate the 900 MHz unit with Base Station labeled on the bottom.
2. Screw the black antenna into the back of 900 MHz Base Station.
3. Plug a dedicated analog phone line or analog extension off of a PBX system into the port labeled “Line”.
4. Connect Power Cable included with unit into dc input on Base Station and a 120v outlet.
5. Test units by taking an analog phone and plugging it into the “Line” Port on Remote Station installed in
the Pedestal. There should be a dial tone and you should be able to place a call out.
6. Verify SmartPhone is plugged into “Tel” Port on Remote Station. Phone is now ready for programming.
Note: If installing multiple 900 MHz units, please put a minimum of 3 feet between each Base Station. Connect
one unit at a time, test, and then continue adding one unit and testing until all units are ready and functional.

Page 6
1. You can program the phone on-site or remotely.
Note: Cellular and 900 MHz applications cannot be remotely programmed.
2. If programming on-site, open back Access Panel 1. Use the #10 spanner bit provided to remove the 6
security screws.
3. Remove the cover of the NEMA 4 enclosure by loosening the 4 corner screws.
Phone Programming
On-Site Programming:
Remote Programming:
Step 1: To Begin Program Mode
A. Press Enter
Step 2: To Program Emergency Numbers
A. Press 1, Enter, (phone number), Stop
Note: Press 2-5 in step 2A for emergency numbers 2-5 as needed
Step 3: To Program Location Message
A. To turn on message Press 1, 3, Enter, 2
B. Press 6, Record (speak message) Stop (to replay message Press 6, Play)
C. For no message Press 1, 3, Enter, 0
Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)
A. Press 8, Enter, (3 digit number in minutes)
Ex: 2 minutes = 002
Step 5: To Exit Program Mode
A. Press Stop for 3 seconds
Step 1: To Begin Program Mode
A. Call into phone by dialing the number of the Pedestal
B. After rst simulated ring, Press #, # (Wait for 4 tones)
C. Key in security code (Default is 1111) (Wait for conrmation tones)
Step 2: To Program Emergency Numbers
A. Press 1, *, (Phone number), *, # (Wait for conrmation tones)
Note: Emergency numbers (2-5) repeat step 2A pressing (2-5) as needed
Step 3: To Program Location Message
A. To turn on message press 1, 3, *, 2 (Wait for conrmation tones)
B. Press 6, *, (Speak message) #, *, # (Wait for conrmation tones)
i. To replay message Press 6, # (Wait for conrmation tones)
C. For NO message Press 1, 3, *, 0 (Wait for conrmation tones)
Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)
A. Press 8, *, (3 digit number in minutes)
Ex: 2 minutes = 002
Step 5: To Exit Program Mode
A. Press *, #, 0 (You will hear a beep, beep) *, # (You will hear a buzz)
Keypad

Page 7
Phone Testing
Did you hear a dial tone?
Did the strobe start ashing immediately after the button was pushed?
Did the red LED become a solid light when you pushed the button?
Did the red LED ash and approximately 15-20 seconds later the called party started
talking to you? (Delay is due to the phone telling the other party your location via the
“Location Message”)
Can you hear the other party clearly? (If not, see “Adjust Speaker” below)
Can the other party hear you clearly? (If not, see “Adjust Microphone” below)
When the party you called hangs up, does the strobe stop?
If you have answered YES to all questions, you have successfully installed and tested
the phone. If you answer NO to any question, proceed to the Troubleshooting Section.
Push the emergency button on the front of the Pedestal: Yes No
*RATH® recommends the Pedestal be tested on a regular basis to ensure proper operation.
Adjusting the Volume
Volume Adjust VR1
Mic Sensitivity VR2
If the volume is too low or high, adjust it by referring to the diagram and instructions below.
Note: Refer to the instructions under “Programming the Phone” to access the circuit board.
Adjusting the Microphone:
If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by
adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).
Adjusting the Speaker:
If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting
VR1 a 1/4 turn clockwise.
RATH® SmartPhone

Troubleshooting
Problem Possible Cause & Solutions
No dial tone when the
button is pushed:
• Check to make sure the phone line is connected to SmartPhone board.
• Verify dial tone and voltage on phone line going into unit.
Audio is low from the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.
• Make sure the speaker holes are not blocked.
Audio is distorted from the
speaker:
• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.
• Make sure there are no items touching the speaker inside Pedestal.
When the called party hangs
up, strobe continues to ash:
• Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
When the called party hangs
up, busy signal is heard
through speaker:
• Phone company or phone system is not providing a disconnect signal.
• Operator needs to press *, # to disconnect the call.
• Disconnect time on phone needs to be lowered (see page 6).
Pedestal appears non-
functional. Strobe does not
ash and no audio is heard
from the speaker when button
is pushed:
• Check to make sure the phone line is connected from the communication source.
• Check electrical connections and 120v supply to transformer.
• Push button may be non-functional.
LED above push button comes
on and goes off immediately:
• No dial tone or operating voltage from communication source.
• Remove line from SmartPhone and connect to analog phone. Verify
2-way calling.
Page 8

Page 9
Wiring