Sharp AR-NS1 User manual

MODEL
AR-BD14
DIGITAL COPIER
NETWORK SCANNER
EXPANSION KIT
OPERATION MANUAL
Page
• INTRODUCTION..............................1
• GETTING STARTED .......................3
• USING THE NETWORK
SCANNER......................................14
• KEY OPERATOR PROGRAM.......22
• NETWORK SCANNER UTILITY
CD-ROM ........................................25
• TROUBLESHOOTING ..................33
• SPECIFICATIONS .........................38
• GLOSSARY .................................. 39
MODEL
AR-NS1
Please keep this manual as the information
mentioned below is very important.
AR-NS1
APPLICATION
NUMBER
MACHINE
SERIAL
NUMBER
PRODUCT
KEY
Sharpdesk License Numbers
(for 10 users)


i
Warranty
While every effort has been made to make this document as accurate and helpful as possible,
SHARP Corporation makes no warranty of any kind with regard to its content. All information
included herein is subject to change without notice. SHARP is not responsible for any loss or
damages, direct or indirect, arising from or related to the use of this operation manual.
© Copyright SHARP Corporation 2000. All rights reserved. Reproduction, adaptation or translation
without prior written permission is prohibited, except as allowed under copyright laws.
Trademark Acknowledgments
Sharpdesk is a trademark of Sharp Corporation.
Microsoft Windows, MS-DOS, and Windows NT are trademarks of Microsoft Corporation in the
U.S.A. and other countries.
IBM and PC/AT are trademarks of International Business Machines Corporation.
Pentium is a registered trademark of Intel Corporation.
Acrobat®is a trademark (a registered trademark in some countries) of Adobe Systems Incorporated.
NetWare is a registered trademark of Novell, Inc.
All other trademarks and copyrights are the property of their respective owners.
Conventions
The following conventions are used throughout this manual:
CAUTION
Cautions must be observed in order for the scanner to work properly. If these cautions are not
observed, the scanner will not be damaged, but it will not operate or will operate in a way that is
unexpected.
NOTE
Notes indicate points that are not absolutely necessary for scanner operation, but are mentioned in
order to show alternative ways of doing something, or for giving further information on certain topics.
AB series (metric) and inch series references
Both specifications are quoted where applicable.
•The inch series specifications are quoted in brackets.
For example:
Page 19, step 2 ----------- A3(11”x 17”), B4(8-1/2” x 14”)
Applicable models
The copier main units applicable to the Network Scanner Expansion Kit AR-NS1 are as follows (as
of March, 2000):
AR-507, AR-407, AR-337, AR-287

Table of Contents
ii
Chapter 1 Introduction................................................................................................................. 1
Overview..................................................................................................................................... 1
Basic Theory of Operation........................................................................................................... 2
Sharp Supplied Components:
................................
................................
.............................
2
Network Components:
................................
................................
................................
.......
2
Chapter 2 Getting Started............................................................................................................ 3
Password Setting ........................................................................................................................ 3
E-mail Setup and Network Scanning Setup ................................................................................. 6
Scanning Destination Setup ........................................................................................................ 9
Setting up E-mail Destinations
................................
................................
..........................
11
Setting up FTP Server Destinations
................................
................................
..................
12
Setting up Desktop Destination Control
................................
................................
.............
13
Chapter 3 Using the Network Scanner...................................................................................... 14
Scanning Setting....................................................................................................................... 17
Quality Setting
................................
................................
................................
................
17
Format Setting
................................
................................
................................
................
18
Original Setting
................................
................................
................................
...............
19
Image Orientation and Original Placement Orietation................................................................. 21
Chapter 4 Key Operator Program.............................................................................................. 22
Accessing the Default Scanner Setting Screen.......................................................................... 22
Chapter 5 Network Scanner Utility CD-ROM............................................................................. 25
System Requirements
................................
................................
................................
......
25
Desktop Document Management Software; Sharpdesk ........................................................... 26
Sharpdesk User’s Guide
................................
................................
................................
..
26
Network Scanner Tool............................................................................................................... 26
Network Scanner Tool User’s Guide
................................
................................
..................
26
Client Software Installation........................................................................................................ 27
Sharpdesk Installation
................................
................................
................................
......
27
Installing Sharpdesk
................................
................................
................................
........
27
Un-Installing Sharpdesk
................................
................................
................................
...
28
Network Scanner Tool Installation and Setup
................................
................................
.....
29
Chapter 6 Troubleshooting ....................................................................................................... 33
Error Message at the Communication Error
................................
................................
.......
35
Special Remarks on Using the Scan to E-mail
................................
................................
....
36
Chapter 7 Specifications ........................................................................................................... 38
Chapter 8 Glossary.................................................................................................................... 39

1
Chapter 1 Introduction
Overview
The AR-NS1 Network Scanner Expansion Kit incorporates a network scanner function into Sharp
Digital Copiers. With this added scanning functionality, printed information such as photos, paper
documents, or plain text can be scanned and distributed over a Local Area Network (LAN), Intranet,
or Internet. Three destination methods are available and are listed below.
Note that the scanned data or error message destinations can only be set up using a standard web
browser (Netscape Navigator 4.0 or Internet Explorer 4.0 or later versions) installed on a personal
computer connected to a network. These destinations can not be set up using the front panel of
Sharp Digital Copiers. See page 6 for further information.
1. Scanned information can be emailed to
recipients. (Throughout this manual, this
function is referred to as “Scan to E-mail.”)
CAUTION
Prior to the use of the Scan to E-mail, refer
to page 36 to 37.
2. Scanned information can be sent to a
designated directory on an FTP server
over a network. (Throughout this manual,
this function is referred to as “Scan to
FTP.”)
3. Scanned information can be sent to a specified PC
Desktop. (Throughout this manual, this function is
referred to as “Scan to Desktop.”)
In order to use this functionality, you must first install the
Sharpdesk and Network Scanner Tool software
programs. (See page 26 for more information.)

Chapter 1 Introduction
2
Basic Theory of Operation
The following major components make up Sharp’s network scanning system.
Sharp Supplied Components:
•AR Series Digital Copier
•AR-PB2A printer board (installed in the copier) with 48 MB memory in total (standard 16MB).
•AR-NC3D network interface card (installed in the copier)
•AR-NS1 network scanner expansion kit
•AR-NS1 network scanner utilities (CD-ROM) with Sharpdesk desktop document management
software, Network Scanner Tool, etc.
Network Components:
•E-mail Server (only required for “Scan to E-mail” functionality)
•FTP Servers (only required for “Scan to FTP” functionality)
•Personal Computers (required for “Scan to Desktop” functionality and others)
Identifying the Copier’s Network Address
To begin setting up your network scanning system, you must first identify the designated
copier(s) network address (IP address). This address is the same one as set in the Printer
Expansion Kit AR-PB2A which can be found in the copier’s operation panel Printer
Configuration page. To access the Printer Configuration page:
1. Touch the PRINT key on the copier’s operation panel.
2. Select OFFLINE.
3. Touch the MENU key.
4. Select PRINT TEST PAGE.
5. Select PRINT CONFIGURATION PAGE.
The copier prints out the Printer Configuration page.

3
Chapter 2 Getting Started
This chapter describes the network scanning configuration procedures that dealer service or
customer MIS personnel need to perform prior to using Sharp’s network scanning system. Such
procedures involve three steps.
1. Password Setting
Setting up the administrator’s and user’s passwords for this software.
NOTE
The administrator of this software can set the passwords (for administrator and user) to authorize
the access to the Web pages such as E-mail Setup and Network Scanning Setup or Network
Scanner Management for the security of the settings on the pages. If such a security measure is
not required, the Password Setting procedure can be skipped. This will leave Web access
settings open to all users.
2. E-mail Setup and Network Scanning Setup
Configuration of the network scanning system and status & alert by E-mail.
3. Scanning Destination Setup
Setting the default scanning parameters on the device to send the scanned image or data as
Destinations.
NOTE
For the settings made by accessing the Web pages, such as E-mail Setup and Network Scanning
Setup, the following characters can not be input in the pages:
* Characters that cannot be input: < > & "
* Examples of improper input: <abc> <abc "abc" "abc abc" < >
The input is case-sensitive.
Password Setting
The administrator should exclusively do the setting of the password of two levels: User and Admin
when setting up network scanning system security. A User password is required to create, change,
and delete destinations. An Admin Password lets you access to the same functions as the User
password but is also required to set system configuration settings such as:
•Password Setup page
•E-mail Setup and Network Scanning Setup page
•Setup Status and Alerts by E-mail pages
When you first install your network scanning system, both password functions are disabled. To set a
User and/or Admin password the administrator is requested to follow the steps below:
1 Open the web browser such as Netscape Navigator 4.0 and later or Internet Explorer 4.0 and
later.
2 Input the IP Address previously specified to the ADDRESS field of the browser.
Input the IP address specified in the printer expansion kit AR-PB2A. (For checking the IP address, refer to
the part of “Identifying the Copier’s Network Address” on page 2.) When the connection is completed, the
Machine Information Page will be displayed.

Chapter 2 Getting Started
4
3 From the SharpHTTP Home page, click the Setup button.
4 Click on Password Setup button. This brings up the Password Setup web page.

Chapter 2 Getting Started
5
5 This page lets the system administrator select passwords for the entire web site (refer to the
following Table). Key in a user password in the User Access to Destination List field and/or an
administrator password in the Admin Control for E-mail/Scanning field.
One password for each User and Admin respectively can be registered. After entering the passwords in
both the entry and confirm locations for User and Admin, check the box of Enable Password Protection of
this Web Site and click the Submit button to register the passwords.
If you enable the password protection with entering neither User nor Admin password, the password
"Sharp" will automatically be entered.
NOTES
1. Password input is case sensitive (lowercase and uppercase characters are distinguished).
2. Both passwords need to be entered prior to submitting. If only one password is entered and confirmed
the other will default to “Sharp” after submitting.
3. The passwords must be confirmed by entering in both fields of “User Access to Destination List” and
“Confirm Password” for the user password and “Admin Control for E-mail/Scanning” and “Confirm
Password” for the administrator password, and then select the Submit button to register the passwords.
Once the passwords have been registered, you will be prompted for user name and password
every time you try to enter the web pages of the network scanning system. The user names will
always be “user” for user level and “admin” for administrator level.
Name Definition
Enable Password
Protection of this Web Site To enable password protection, check the box and click
the Submit button. To disable it, clear the check mark in
the box and click the Submit button.
User Access to
Destination List Enter a User password within 10 characters.
Confirm Password Enter the User password again to confirm it.
Admin Control for E-
mail/Scanning Enter an Admin password within 10 characters.
Confirm Password Enter the Admin password again to confirm it.

Chapter 2 Getting Started
6
E-mail Setup and Network Scanning Setup
This section describes how to set up the basic status of the e-mail sending including the definition of
the file names for the image data to be attached and so on, and how to set up Network Scanning. In
the E-mail scanning destination, SMTP (Simple Mail Transfer Protocol) protocol is used to send the
e-mails. Such settings must be effected by the system administrator who has the special network
related backgrounds.
1 Open a web browser such as Netscape Navigator 4.0 and later or Internet Explorer 4.0 and
later.
2 Input the IP Address previously specified to the ADDRESS field of the browser.
Input the IP address specified in the printer expansion kit AR-PB2A. (For checking the IP address, refer to
the part of “Identifying the Copier’s Network Address” on page 2.)
When the connection is completed, the Machine Information Page shown below will be displayed. This
page displays a navigation bar for accessing other internal web pages that allows to get overall device
status information .
3 Click on the Scan button.
This brings up the Network Scanning Management web page. This page functions as main
page for adding, deleting and modifying scanning destinations.
4 Click on the E-mail/Network Scanning Setup button.

Chapter 2 Getting Started
7
5 This brings up the E-mail/Network Scanning Setup web page. From this page you can make
changes to the items as listed in the following table:
E-mail Setup
Item Description
Name Enter a unique name for the machine within 50 characters.
Machine Code This field is not used with normal use. Some kind of software may use this
field to identify the machine.
Machine Location Enter a unique entry for the machine location within 100 characters.
Primary E-mail
Server (*1) Enter an IP address for the primary e-mail server or a host name.
Secondary
E-mail Server Enter an IP address for the secondary e-mail server or a host name. No
need to enter if secondary e-mail server is not set up.
E-mail Time Out Enter a time out period, from 0-60 seconds, that the system will wait for as
it attempts to connect to the primary server. The default is 20 seconds. If no
connection is made, the system will then look for the secondary server if it
has been set up. If not, the system will stop attempting to connect.
Reply Address (*2) Enter an e-mail address to which the machine returns an unsuccessful
delivery messa
g
e when the distribution has failed. Only 1 e-mail address
can be entered. The entered e-mail address is also used as sender e-mail
address.
Time Zone Select the time zone of the place to use this Network Scannin
g
System. A
specific time zone is set after the selection.
*1. 2.: If no e-mail server is used on your network, enter “0” in this field.

Chapter 2 Getting Started
8
Network Scanning Setup
Item Description
Enable Scanner
Delivery to: Check on the check box of the preferred scanning destinations to send the
scanned image data. If the check mark is cleared, the copier’s touch panel
does not show any Destination Name of the selected destination type on it.
E-mail Subject Enter an e-mail subject message when using the E-mail Destination within 80
characters.
File Name File names for e-mail notification and files on the FTP server are
automatically constructed from selected elements. Elements are selected by
checking their boxes. The left most selection will be the first element in the
name. Destination Name is checked in the default setting. If none of the
boxes is checked, the file name will be the extension only (.tif or .pdf). As
such name might incur an unexpected operation depending on the recipient
operation system or mailer software, make sure to check either of the boxes.
Destination Name and Date & Time are derived from current information.
Session Page Counter is also derived from current machine information but is
reset at machine power-up. The Unique Identifier selection ensures a unique
file name by incorporating the machine’s serial number, the counter number
and the date and time. In case of sending the same data to the same
recipient various times, it is recommended to check the Identifier box to avoid
the data overwriting with the same file name.
Primary DNS
Server Address (This is required if you are using DNS host name.) Enter an IP address for
the primary DNS server within 15 characters. The entry format is
“XXX.XXX.XXX.XXX”
Secondary DNS
Service Address (This is required if you are using DNS host name.) Enter an IP address for
the secondary DNS server within 15 characters. The entry format is
“XXX.XXX.XXX.XXX”
NOTE
If nothing is input in the fields of the Primary E-mail Server and the Reply Address of the E-mail Setup menu
(see page 7), the check mark position of the File Name can not be changed. To change the File Name setting
when the aforementioned two fields are left blank in such a case that the Scan to E-mail is not selected, input
“0” as a dummy to both fields.

Chapter 2 Getting Started
9
Scanning Destination Setup
This section describes how to set up each of the following scanning destinations:
•E-mail
•FTP Server
•Desktop
To send the scanned image by the network scanner, the necessary information such as the address
of the recipient must be registered as destination. Once registered, the destination is displayed as a
selectable button on the touch panel of the digital copier.
1. E-mail and FTP Server scanning destination: Set up by accessing the SharpHTTP homepage in
the embedded web server of the copier via the web browser from your network connected PC
(see the processes shown below).
2. Desktop scanning destination: It is recommended to set up by using the Setup Wizard of the
Network Scanner Tool, which is optionally installed at the installation of the Sharpdesk. (See
page 27.)
Nevertheless, it is also possible to create, modify or delete the Desktop Destinations by
accessing the embedded web server of the copier via the web browser from your network
connected PC.
1 Open the web browser such as Netscape Navigator 4.0 and later or Internet Explorer 4.0 and
later.
2 Input the IP Address previously specified to the ADDRESS field of the browser.
Input the IP address specified in the printer expansion kit AR-PB2A. (For checking the IP address, refer to
the part of “Identifying the Copier’s Network Address” on page 2.)
When the connection is completed, the Machine Information Page shown in the step 2 of page 6 will be
displayed. This page displays a navigation bar for accessing other internal web pages that allows to get
overall device status information.
3 Click the Scan button.
This brings up the Network Scanning Management web page. This page functions as main page for
adding, deleting and modifying scanning destinations.
4 Click the SELECT button of the Destinations.

Chapter 2 Getting Started
10
NOTE
*To make a new destination entry, click the SELECT button with “new” word shown in the left box of the
SELECT button. For the correction or deletion of the registered destination, select the target destination
and click the SELECT button (DELETE button in case of the deletion).
*To delete a destination, confirm that the destination is not shown in the copier’s touch panel. The
destination shown in the touch panel can not be deleted.
When entering a new destination, the Destination Setup page (shown in the step 5 below) is shown.
When correcting a destination once entered, the setup page for the selected destination comes out and
when deleting a destination, the confirmation page for the deletion appears. (The step 5 below is not
required for the correction and deletion of the existing destination.)
5 This brings up the Scanner Destinations web page. Using this screen, choose the button as
required destination.
NOTE
As for the next steps, follow the descriptions of each destination.

Chapter 2 Getting Started
11
Setting up E-mail Destinations
E-mail Destinations are defined on the E-mail Destination Control page. To set up this scanning
destination, enter information in the fields according to the parameters listed in the table that follows
the E-mail Destination Control page. After entering all the necessary information, click the Submit
button to add the destination and return to the Network Scanner Management page. Around 100
destinations (*1) can be registered in conjunction with the other 2 kinds of destination.
You can now access this destination from the front panel of the copier.
Item Description Default
E-mail Destination
Name Input the destination name here with up to 18-
character per destination name. The name input
here is displayed on the touch panel screen of the
copier. Do not enter the destination name here
which is already registered (especially the one
registered for the other 2 kinds of destination).
Text
E-mail Address Unlimited character field to enter multiple e-mail
addresses of the destination. Multiple addresses
can be entered by separating with standard e-mail
name separator of your e-mail system (*2). Some
systems use a comma “,” or a semi-colon “;”.
Nicknames can not be entered here. Use fully
qualified email destination names. Example:
user@sharp-usa.com
Unlimited number
of e-mail addresses
*1. 2.: When multiple addresses are entered by using a single E-mail
Destination, the number of the registered destination may be less
than 100.

Chapter 2 Getting Started
12
Setting up FTP Server Destinations
FTP Destinations are defined on the FTP Destination Control Page. To set up this scanning
destination, enter information in the fields according to the parameters listed in the table that follows
the FTP Destination Control page. After entering all the necessary information, click the Submit
button to add the destination and return to the Network Scanner Management page. Around 100
destinations (see *1. & 2. of page 11) can be stored in conjunction with those of the other 2 kinds of
destination.
You can now access this destination from the front panel of the copier.
Item Description Default
FTP Destination
Name Input the destination name here with up to 18-character per
destination name. The name input here is displayed on the
touch panel screen of the copier. Do not enter the
destination name here which is already registered
(especially the one registered for the other 2 kinds of
destination).
Host Name or IP
Address Character field for the FTP server name either as an IP
address or a host name.
FTP User Name
(can be omitted.) Character field for the FTP user name within 50 characters.
Password
(can be omitted.) Character field for the FTP password within 50 characters.
Directory
(can be omitted.) Character field to specify a directory on the FTP server
within 200 characters.
Enable E-mail
Hyperlink Check
Box and E-mail
Address
Notifies the recipient of a file with an e-mail that the file on
the FTP server is sent. For notifying, input the e-mail
address of the recipient here and check the check box. The
recipient FTP server name is described in the hyperlink
format on the e-mail.
Unchecked

Chapter 2 Getting Started
13
Setting up Desktop Destination Control
When you press the Scan to Desktop button in the step 5 of page 10, the screen shown below
appears. As the Desktop Destination Control for the Scan to Desktop is to be set up when
Sharpdesk (Network Scanner Tool) is installed (or after the installation) in the destination PC as
described on page 27, you do not need to set it up again in this screen. In such a case, however,
as you add another digital copier equipped with the AR-NS1 in the same network to do the
Scan to Desktop to the same destination registered in the current digital copier, you should
set up the Desktop Destinations from this page.
For the setting, select the desired Destination for the Scan to Desktop in the step 4 of page 9 and enter the
same contents of the screen, then the setting screen, shown below, of the added machine appears. When you
have entered all the items, click the Submit button to register the information. If you have multiple Destinations
to transfer, repeat these steps by necessary times. Around 100 destinations (see *1. & 2. of page 11) can be
stored in conjunction with the other 2 Destinations.
Item Description
Desktop Destination
Name Enter a name of the destination to be registered here. The name appears on
the copier’s front panel. Do not enter the destination name here which is
already registered (especially the one registered for the other 2 kinds of
destination).
Host Name or IP
Address Enter the IP address or DNS name of the destination PC here. (When DNS
name is entered, a DNS server is required to have been set in the E-mail
Setup/Network Scanning Setup screen (see page 7).
Desktop Port
Number Enter a port number to be used for data transfer on the destination PC here.
(The default port number is set to 21.)
Process Directory Enter the process directory name set in the destination PC here. A process,
which is to be automatically run upon arrival at the destination PC, has been
assigned to this directory. If no process directory is entered, Sharpdesk
Desktop will be launched automatically. (See step 3 of page 30.)
NOTE
Entering (and correcting or deleting) of a Desktop Destination Control can be done by using the Setup Wizard
of the Network Scanner Tool, which is optionally installed at the installation of the Sharpdesk. (See page 27.)
Nevertheless, deleting of the stored Desktop Destinations can also be done from the Network Scanner
Management web page. (Refer to the step 4 of page 9.)

14
Chapter 3 Using the Network Scanner
This chapter describes how to use the network scanning system from the front panel of the copier.
The network scanning system lets you convert printed information such as paper documents, or
plain text into image data and distribute this data over a Local Area Network (LAN), Intranet, or
Internet.
To send the original image using the network scanning system, select a destination from the front
panel (touch panel) of the copier. See page 10 for information on how to locate a destination.
Following three destination types are available.
1. Send a scanned image to an email recipient (Scan to E-mail).
2. Send a scanned image to a designated directory on the FTP server (Scan to File).
3. Send a scanned image to a PC’s desktop (Scan to Desktop).
Prior to sending an image, several settings such as duplex scanning, image size, resolution, type of
scanned image format, or file compression format can be made.
NOTE
In order to use the Scan to Desktop functionality, you must first install the Sharpdesk and Network Scanner
Tool software programs.
CAUTION
The size of the scanned image may become huge depending on the scan resolution or the data format. When
you send the image data attached to e-mail using the Scan to E-mail, exercise care for the file size not to
exceed the capacity authorized by the network administrator. See page 36 to 37.
1
Place the document in the RADF or RSPF, or on the document glass of the copier.
Scan to E-Mail
Scan to FTP
Scan to Desktop
NOTE
A document smaller than A5 (5-1/2” x 8-1/2”) might not
be appropriately displayed in the paper select display or
it might not be displayed at all.
When scanning 2-sided originals by using the RADF or
RSPF, you must set up the original style beforehand in
the Original Setting procedures. (See page 19.)

Chapter 3 Using the Network Scanner
15
2
Touch the SCAN key.
3
If necessary, select QUALITY/FORMAT/ORIGINAL, otherwise, proceed to step 4. See page 17
for instruction on this setting method.
4
Touch the DESTINATION LIST key.
5
Select a destination by touching a key showing the desired destination on the screen. To select
the Scan to FTP or Scan to Desktop, touch the corresponding tab.
The display can be changed by touching the or
key.
NOTE
For the Scan to Desktop function, Network Scanner Tool
must be installed and properly configured.

Chapter 3 Using the Network Scanner
16
6
Touch the key.
The following screen appears.
7
Press the START key.
C
CLEAR
INTERRUPT
CA
CLEAR ALL
START
When using the RADF or RSPF, sending starts after all the originals have been scanned.
From the document glass, only one page at a time can be sent. When you send multiple-page
documents, repeat the steps replacing the original on the document glass (in case of 2-sided
originals, reversing the face of the original) and press the START key by the necessary times
before the auto clear functions, which is set in the copier’s Key Operator Program (the factory
default setting is 60 seconds). If the auto clear has functioned during the scanning, you need to
newly repeat the above steps 4 to 7.
Only one destination can be selected at a time. When
sending to multiple destinations, repeat steps 4 through
6 for each destination.
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