Sharp UP-820F User manual

The above illustration shows the UP-820F.

WARNING
FCC Regulations state that any unauthorized changes or modifications
to this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limitsaredesignedto providereasonable protectionagainst harmful
interference when the equipment is operated in a commercial environ-
ment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interfer-
ence, in which case the user will be required to correct the interference at
his own expense.
CAUTION
The AC power socket-outlet should be installed near the equipment
and should be easily accessible.
FOR YOUR RECORDS
Please record below the model number and serial number for easy refer-
ence in case of loss or theft. These numbers are located on the right side
of the unit. Space is provided for further pertinent data.
Model Number
Serial Number
Date of Purchase
Place of Purchase

— 1 —
BATTERY DISPOSAL
Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.
Contact Local Environmental Officials for Disposal Instructions.
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model UP-810F/820F. Please read this
Manual carefully before operating your POS terminal in order to gain full understanding of functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
IMPORTANT
Avoid installing this terminal in a location that may be subjected to direct radiation, unusual
temperature changes, and high humidity or exposure to water or other liquids.
Installation in such a location could cause damage to the cabinet and the electronic components.
Do not operate this terminal with wet hands.
This may cause damage to the terminal.
Do not apply excessive pressure to the display. Do not use a sharp-pointed object on the display.
This may cause damage to the LCD.
When cleaning this terminal, use a dry, soft cloth. Never use solvents, such as benzene or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
The terminal plugs into any standard wall outlet (120V ±10% AC) with a dedicated earth-ground.
Other electrical devices on the same electrical circuit could cause the terminal to malfunction.
If the terminal malfunctions, call your local authorized dealer for service. Do not try to repair the
terminal yourself.
For a complete electrical disconnection, remove the AC power cord from the wall outlet.
This POS terminal uses a nickel metal hydride battery pack for memory protection.The battery
pack must be replaced at least every three years at the user's expense. For replacement of the
battery pack, please consult your authorized SHARP dealer.
PRECAUTION
This POS terminal has a built-in memory protection circuit which is operated by a rechargeable battery pack.
It should be known that all batteries will, in time, dissipate their charge even if not used. Therefore to insure
an adequate initial charge in the protection circuit and to prevent any possible loss of memory upon
installation, it is recommended that each unit be allowed to be charged for a period of 24 to 48 hours prior to
use by the customer.
In order to charge the battery pack, the machine must be plugged in . This charging precaution can prevent
unnecessary initial service calls.
This product utilizes tin-lead solder, and fluorescent lamp containing a
small amount of mercury.
Disposal of these materials may be regulated due to environmental
considerations.
For disposal or recycling information, please contact your local authori-
ties, the Electronics Industries Alliance: www.eiae.org, the lamp
recycling organization: www. lamprecycle. org or Sharp at 1-800-BE-
SHARP
(For U.S.A only)

— 2 —
CONTENTS
INTRODUCTION ........................................................................................................................................................ 1
IMPORTANT............................................................................................................................................................... 1
PRECAUTION ........................................................................................................................................................... 1
1. Part Names and Functions .............................................................................................................................. 9
External View ...................................................................................................................................................... 9
Front view .................................................................................................................................................. 9
Rear view .................................................................................................................................................... 9
Printer (UP-810F) ............................................................................................................................................. 10
Printer (UP-820F) ............................................................................................................................................. 11
RS232 Connector/SD Card Slot ..................................................................................................................... 12
Opening the RS232 connector cover......................................................................................................... 12
Opening the SD card slot cover ............................................................................................................... 12
Keyboard ........................................................................................................................................................... 13
Inserting the keyboard sheet..................................................................................................................... 13
Standard keyboard layout ......................................................................................................................... 14
Optional keys ............................................................................................................................................ 15
Default key texts on the display ................................................................................................................ 17
Drawer lock key................................................................................................................................................. 19
Display................................................................................................................................................................19
Operator display........................................................................................................................................ 19
Display angle ............................................................................................................................................ 21
Customer display ..................................................................................................................................... 22
Display contrast adjustment ..................................................................................................................... 22
Screen save mode ................................................................................................................................... 22
2. Selecting Operating Mode ............................................................................................................................. 23
Operating Modes .............................................................................................................................................. 23
Mode Selection ................................................................................................................................................. 24
3. Time Display and Automatic Date Updating ................................................................................................ 25
4. Receipts ........................................................................................................................................................... 26
Built-in Printer Sample Receipt ......................................................................................................................... 26
5. Prior to Entries ................................................................................................................................................ 27
Preparations for Entries .................................................................................................................................... 27
Error Warning ................................................................................................................................................... 27
Starting Cash Memory Entry ............................................................................................................................. 28
6. Entries .............................................................................................................................................................. 29
Server Code Entries .......................................................................................................................................... 29
Item Selection from the Function Menu Windows ............................................................................................ 29
Item Entries ....................................................................................................................................................... 32
Single item entries .................................................................................................................................... 32
Repeat entries .......................................................................................................................................... 34
Multiplication entries ................................................................................................................................. 35
Split-pricing entries ................................................................................................................................... 37
Successive multiplication entries ............................................................................................................. 38
Scale entries ............................................................................................................................................ 40
Single item Findization (SIF) .................................................................................................................... 42
Age verification (Birthday entry) ............................................................................................................... 43

— 3 —
Special Entries for PLU/UPC ........................................................................................................................... 44
Promotion (mix-and-match) function ....................................................................................................... 44
PLU/UPC link entries ............................................................................................................................... 44
UPC learning function ............................................................................................................................. 45
PLU/UPC price inquiry (view) function .................................................................................................... 46
UPC price change function ..................................................................................................................... 47
PLU level shift (for direct PLUs) .............................................................................................................. 49
PLU price level shift ................................................................................................................................. 50
Combo meal entries.................................................................................................................................. 51
Condiment entries (for PLU) ..................................................................................................................... 51
Repeat round entries ................................................................................................................................ 52
Display of Subtotals .......................................................................................................................................... 53
Merchandise subtotal ............................................................................................................................... 53
Taxable subtotal ....................................................................................................................................... 53
Tax-inclusive subtotal (full subtotal) .......................................................................................................... 53
Tray subtotal ............................................................................................................................................. 53
Eat-in subtotal ........................................................................................................................................... 53
Food stamp-eligible subtotal ..................................................................................................................... 53
Group discountable subtotal ..................................................................................................................... 54
Gasoline discount subtotal ....................................................................................................................... 54
Holding/Recalling of Transaction ..................................................................................................................... 55
Hold/Recall Function ............................................................................................................................... 55
Finalization of Transaction ................................................................................................................................ 56
Cash or check tendering .......................................................................................................................... 56
Mixed tendering (check + cash) ............................................................................................................... 56
Cash or check sale that does not need any tender entry (Expect payment) ............................................ 56
Charge (credit) sale .................................................................................................................................. 56
Mixed-tender sale (cash or check tendering + charge tendering) ............................................................ 56
Positive/Negative code checking function ................................................................................................ 56
Food stamp tendering .............................................................................................................................. 57
Food stamp status shift............................................................................................................................. 57
Tax Calculations ................................................................................................................................................ 58
Automatic tax ............................................................................................................................................ 58
Manual tax ................................................................................................................................................ 58
Tax deletion .............................................................................................................................................. 59
Tax status shift .......................................................................................................................................... 60
Guest Check (GLU/PBLU) ................................................................................................................................ 61
GLU/PBLU system.................................................................................................................................... 61
Deposit entries .......................................................................................................................................... 63
Transferring guest checks out or in (Transfer-out/in) ............................................................................... 64
Bill totalizing/bill transfer............................................................................................................................ 65
Bill separating ........................................................................................................................................... 67
Bill printing ................................................................................................................................................ 69
Auxiliary Entries................................................................................................................................................. 70
Percent calculations (premium or discount).............................................................................................. 70
Discount entries ........................................................................................................................................ 71
Refund entries........................................................................................................................................... 72
Return entries ........................................................................................................................................... 72
Printing of non-add code numbers............................................................................................................ 73
Refund sales mode ................................................................................................................................... 73
Group discount entries.............................................................................................................................. 73
Remote printer send function.................................................................................................................... 74
Gratuity ..................................................................................................................................................... 74
Payment Treatment ........................................................................................................................................... 75

— 4 —
Tip-in entries.............................................................................................................................................. 75
Tip editing ................................................................................................................................................. 75
Tip paid entries ......................................................................................................................................... 76
Currency conversion ................................................................................................................................ 76
Received-on-account entries ................................................................................................................... 76
Paid-out entries ........................................................................................................................................ 78
No-sale (exchange) .................................................................................................................................. 79
Cashing a check ...................................................................................................................................... 79
Customer management ........................................................................................................................... 80
WASTE mode ................................................................................................................................................... 81
7. Correction ........................................................................................................................................................ 82
Correction of the Last Entry (Direct Void) ......................................................................................................... 82
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ....................................................................... 83
Subtotal Void .................................................................................................................................................... 84
Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function ........................................ 84
8. Special Printing Functions............................................................................................................................... 85
Printing Message Text for Remote Printer or Chit Receipts ............................................................................. 85
Copy Receipt Printing ....................................................................................................................................... 85
Validation Printing Function .............................................................................................................................. 86
9. Manager’s Override Entries and Correction after Finalization ................................................................ 87
Override Entries ................................................................................................................................................ 87
Correction after Finalization ............................................................................................................................ 88
10. Reading (X) and Resetting (Z) of Sales Totals .............................................................................................. 89
How to take an OPXZ, X1/Z1 or X2/Z2 reports ....................................................................................... 89
Flash report............................................................................................................................................... 89
Daily Sales Totals .............................................................................................................................................. 92
Transaction report ..................................................................................................................................... 92
Department report..................................................................................................................................... 95
Individual group total report on departments ............................................................................................ 96
Full group total report on departments...................................................................................................... 96
Department markdown report ................................................................................................................... 96
PLU/UPC report by designated range ...................................................................................................... 97
PLU/UPC pick up report ........................................................................................................................... 98
PLU/UPC report by associated department.............................................................................................. 99
Individual group total report on PLUs/UPCs ........................................................................................... 100
Full group total report on PLUs/UPCs .................................................................................................... 100
PLU/UPC stock report by designated range ........................................................................................... 100
PLU/UPC stock pick up report ................................................................................................................ 100
PLU/UPC zero sales report (full) ............................................................................................................ 101
PLU/UPC zero sales (by dept.) report .................................................................................................... 101
PLU/UPC minimum stock report ............................................................................................................. 101
PLU/UPC price category report .............................................................................................................. 102
Cash in drawer report ............................................................................................................................. 102
Positive check report .............................................................................................................................. 102
Dynamic UPC report by designated range ............................................................................................. 103
Dynamic UPC pick up report .................................................................................................................. 103
Dynamic UPC report by associated department .................................................................................... 104
Tax report ............................................................................................................................................... 105
Key capture report .................................................................................................................................. 105
Individual server report ............................................................................................................................106

— 5 —
Full server report .................................................................................................................................... 107
SCM(Starting cash memory)report ......................................................................................................... 107
Hourly report ........................................................................................................................................... 108
GLU/PBLU report ................................................................................................................................... 109
GLU/PBLU report by server .................................................................................................................... 109
Closed GLU/PBLU report ....................................................................................................................... 110
Closed GLU/PBLU report by server ........................................................................................................ 111
X1/Z1 stacked reports ............................................................................................................................. 111
Periodic Consolidation..................................................................................................................................... 112
Transaction report .................................................................................................................................. 112
Daily net report ....................................................................................................................................... 113
Customer sales report ............................................................................................................................ 114
Customer sales report by sales range .................................................................................................... 115
Customer charge account report ............................................................................................................ 115
X2/Z2 stacked report .............................................................................................................................. 115
Electronic journal ............................................................................................................................................ 116
11. Non-accessed UPC and Customer Deletion ............................................................................................... 117
Non-accessed UPC report ...................................................................................................................... 118
Non-accessed customer report ............................................................................................................... 118
Customer delete report ........................................................................................................................... 119
Dynamic UPC clear................................................................................................................................. 119
12. How to Use the Programming Keyboard Sheet ......................................................................................... 120
Programming Keyboard Layout ...................................................................................................................... 120
How to Enter Text Using Alphanumeric Characters ...................................................................................... 121
Using character keys on the keyboard ................................................................................................... 121
Entering character codes ....................................................................................................................... 122
13. Programming ................................................................................................................................................. 123
Basic Procedure .............................................................................................................................................. 123
Programming screens............................................................................................................................. 123
Programming example ........................................................................................................................... 124
Article Programming ....................................................................................................................................... 126
Department ............................................................................................................................................. 127
PLU/UPC ................................................................................................................................................ 129
Dynamic UPC ......................................................................................................................................... 132
PLU range............................................................................................................................................... 132
PLU/UPC stock ....................................................................................................................................... 133
Link PLU table (for PLU/UPC) ................................................................................................................ 134
Condiment table ..................................................................................................................................... 135
Mix & Match table ................................................................................................................................... 137
Combo meal table .................................................................................................................................. 138
Scale table ............................................................................................................................................. 139
UPC Non-PLU code format .................................................................................................................... 140
UPC delete ............................................................................................................................................. 141
Direct Key Programming ................................................................................................................................. 142
Direct PLU/COMBO/Dept. key ............................................................................................................... 142
PLU Menu Key Programming ......................................................................................................................... 144
PLU menu key ........................................................................................................................................ 144
Functional Programming ................................................................................................................................. 146
Discount key ( - 1 thru - 9 ) ..................................................................................................................... 147
Percent key ( %1 thru %9 ) ..................................................................................................................... 148
Group discount key ( GDSC%1 thru GDSC%3 ) .................................................................................... 149

— 6 —
Gas discount .......................................................................................................................................... 150
Gratuity .................................................................................................................................................. 151
Tip ......................................................................................................................................................... 151
RA ........................................................................................................................................................... 152
PO........................................................................................................................................................... 153
Manual tax .............................................................................................................................................. 153
Tax delete ............................................................................................................................................... 154
No-sale ................................................................................................................................................... 154
Void ........................................................................................................................................................ 155
Refund .................................................................................................................................................... 155
Return ..................................................................................................................................................... 156
Media Key Programming................................................................................................................................. 157
Cash keys ............................................................................................................................................... 158
Check keys ............................................................................................................................................. 162
Charge keys............................................................................................................................................ 165
Food stamp tender key ........................................................................................................................... 169
FSTEND EBT key .................................................................................................................................. 171
Cash benefit EBT (CASH BNF key) ...................................................................................................... 173
Currency conversion keys ...................................................................................................................... 175
Eat-in keys .............................................................................................................................................. 175
Service key.............................................................................................................................................. 176
Final key.................................................................................................................................................. 178
Cash in drawer........................................................................................................................................ 180
Check change ......................................................................................................................................... 180
Check cashing ....................................................................................................................................... 181
Currency denominations (MONEY) .........................................................................................................183
Text Programming ........................................................................................................................................... 184
Function text ........................................................................................................................................... 185
Department group text ............................................................................................................................ 187
PLU group text ....................................................................................................................................... 187
Server group text .................................................................................................................................... 188
Message text .......................................................................................................................................... 188
Personnel Programming ................................................................................................................................. 189
Server ..................................................................................................................................................... 189
Manager ................................................................................................................................................. 190
Terminal Programming .................................................................................................................................... 191
Machine number ..................................................................................................................................... 192
Consecutive number ............................................................................................................................... 192
Interval timer............................................................................................................................................ 192
Default menu level .................................................................................................................................. 193
Available GLU code ................................................................................................................................ 193
Bill number .............................................................................................................................................. 193
Brightness ............................................................................................................................................... 193
Date/Time Setting ........................................................................................................................................... 194
Date/time ................................................................................................................................................ 194
Optional Feature Selection ............................................................................................................................. 195
Function prohibition ................................................................................................................................ 196
Function selection 1 ............................................................................................................................... 198
Function selection 2 ............................................................................................................................... 199
Printing selection..................................................................................................................................... 201
Secret Code Programming.............................................................................................................................. 203
Z1 reports ............................................................................................................................................... 204
PGM2-mode operations ......................................................................................................................... 204
System Z1 reports .................................................................................................................................. 205

— 7 —
System PGM2-mode operations ............................................................................................................ 205
Initial down-loading (with clearing of memory) ...................................................................................... 206
Maintenance down-loading (without clearing of memory) ...................................................................... 206
Auto key ................................................................................................................................................. 207
Report Programming ....................................................................................................................................... 208
Zero skip ................................................................................................................................................. 209
Hourly report ........................................................................................................................................... 209
Stacked report ........................................................................................................................................ 210
Logo Text Programming .................................................................................................................................. 213
Receipt logo .......................................................................................................................................... 214
Validation printing text............................................................................................................................. 214
Bill logo ................................................................................................................................................... 215
Scrolling message for pole display.......................................................................................................... 215
Device Configuration Programming................................................................................................................. 216
Built-in printer.......................................................................................................................................... 217
Journal printer ......................................................................................................................................... 217
External journal ...................................................................................................................................... 217
Receipt printer......................................................................................................................................... 218
Bill printer ................................................................................................................................................ 218
Report printer .......................................................................................................................................... 219
Validation (VP) printer ............................................................................................................................. 219
Remote printer (KP#1 thru KP#9) ........................................................................................................... 220
BCR (SCANNER) ................................................................................................................................... 220
Pole display ............................................................................................................................................ 221
GLU Code Programming ................................................................................................................................ 222
Customer Programming .................................................................................................................................. 223
Customer code ....................................................................................................................................... 224
Customer programming .......................................................................................................................... 224
Negative Code File Programming ................................................................................................................. 225
Negative code/Override status ............................................................................................................... 225
Positive Code File Programming..................................................................................................................... 227
Positive code .......................................................................................................................................... 227
Macro Key Programming................................................................................................................................. 229
Mode position/Auto key no. .................................................................................................................... 229
Function Menu Key Programming................................................................................................................... 230
Function menu key.................................................................................................................................. 231
Function key ............................................................................................................................................233
Function menu key list ............................................................................................................................ 234
Capture Key Programming.............................................................................................................................. 235
Capture key data .................................................................................................................................... 235
Key Data Entry Job Table Programming ......................................................................................................... 236
Capture job number ................................................................................................................................ 236
Tax Programming ............................................................................................................................................ 237
Table tax.................................................................................................................................................. 238
Rate (%) tax ............................................................................................................................................ 240
Doughnut tax exemption (for the Canadian tax system)......................................................................... 240
TRAINING Mode Selection ............................................................................................................................. 241
TRAINING mode..................................................................................................................................... 241
Backup Data Send Programming.................................................................................................................... 242
Backup data send ................................................................................................................................... 242
Backup Data Receive Programming ............................................................................................................... 243
Backup data receive ............................................................................................................................... 243
PLU Updating (in the PGM1 Mode)................................................................................................................ 244
Automatic Sequencing Key Programming....................................................................................................... 245

— 8 —
Loading Dynamic UPC to the Main UPC File.................................................................................................. 246
SD CARD Mode ............................................................................................................................................. 247
Reading Stored Programs............................................................................................................................... 249
Program reading sequence................................................................................................................... 249
Sample printouts ..................................................................................................................................... 250
Data Clear ....................................................................................................................................................... 263
14. Universal Product Code (UPC) or European Article Number (EAN)........................................................ 264
UPC or EAN code............................................................................................................................................ 264
Add-on code .................................................................................................................................................... 265
UPC file ........................................................................................................................................................... 265
15. Operator Maintenance................................................................................................................................... 266
In Case of Power Failure................................................................................................................................. 266
In Case of a Printer Error.................................................................................................................................... 266
Thermal Printing .............................................................................................................................................. 266
Cautions in handling the printer .............................................................................................................. 266
Cautions in handling the recording paper (Thermal paper) .................................................................... 267
Installing and Removing the Paper Roll........................................................................................................... 268
Recording paper specifications .............................................................................................................. 268
Installing a paper roll (UP-810F) ............................................................................................................. 268
Installing a paper roll (UP-820F) ............................................................................................................. 269
Manual installing of a paper roll (UP-810F/UP-820F) ............................................................................. 270
Removing the journal paper roll (UP-820F) ............................................................................................ 271
Prevention of paper jams ........................................................................................................................ 272
Removing a paper jam (UP-810F) .......................................................................................................... 273
Removing a paper jam (UP-820F) .......................................................................................................... 273
Cleaning the Print Head (UP-810F)................................................................................................................. 274
Cleaning the Print Head (UP-820F)................................................................................................................. 275
Removing the Till and the Drawer.................................................................................................................... 276
Operating the Drawer by Hand......................................................................................................................... 276
Before Calling for Service................................................................................................................................ 277
16. List of Options ............................................................................................................................................... 277
17. Specifications................................................................................................................................................. 278

— 9 —
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
1
External View
Front view
Rear view (UP-810F/UP-820F)
Printer cover
Keyboard (flat-type)
SD card slot
RS232 connector
Operator display
Customer display (Pop-up type)
Drawer
Drawer lock
Printer cover
Journal filter
UP-810F
UP-820F

— 10 —
Printer cover
The built-in printer is a 1-station (receipt) type thermal printer,
and therefore it does not require any type of ink ribbon or
cartridge. The average life of the printer is approximately 5
million lines.
To open the printer cover, lift up the cover as shown in the
illustration on the right.
Printer (UP-810F)
NOTE
Paper roll location
Print head
release lever
Cutter unit
Cutter open lever
Paper chute
Print head release lever
The print head can be lifted by the green
lever on the left side of the printer. Pulling the
lever forward lifts the print head up. If the
paper becomes jammed, you need to lift the
print head.
Cutter open lever
If a paper jam occurs, pull the cutter unit
open while pushing the cutter open lever to
the right. Then remove the paper jam inside
the printer. For further information, refer to
the "Removing a paper jam" section in the
"Operator Maintenance" chapter.
Do not attempt to remove the paper roll with the head in the down position. This may result in damage to
the printer and print head.
The POS terminal UP-810F may be configured with multiple types of printers offered by the market. For
specific instructions related to the handling and care of the printer, please refer to the applicable printer
instruction manual.
NOTE

— 11 —
Printer cover
The built-in printer is a 2-station (receipt/journal) type thermal
printer, and therefore it does not require any type of ink ribbon
or cartridge. The average life of the printer is approximately 5
million lines.
To open the printer cover, lift up the cover as shown in the
illustration on the right.
Printer (UP-820F)
NOTE
The POS terminal UP-820F may be configured with multiple types of printers offered by the market. For
specific instructions related to the handling and care of the printer, please refer to the applicable printer
instruction manual.
Your POS terminal is shipped with the print
head release lever held by a white retainer in
the lifted up position. Be sure to remove this
retainer and push down the print head
release lever before you use the terminal.
Print head release lever
The print head can be lifted by the green
lever on the right side of the printer. Pulling
the lever forward lifts the print head up. If the
paper becomes jammed, you need to lift the
print head.
Cutter open tab
If a paper jam occurs, pull the cutter unit
open while pushing the cutter open lever to
the right. Then remove the paper jam inside
the printer. For further information, refer to
the "Removing a paper jam" section in the
"Operator Maintenance" chapter.
Do not attempt to remove the paper roll with the head in the down position. This may result in damage to
the printer and print head.
NOTE
Cutter open tab
Cutter unit
Print head release lever
Paper chute
Paper roll location
Take-up spool

— 12 —
RS232 Connector/SD Card Slot
Opening the RS232 connector cover
To open the RS232 connector cover, push the part of the cover as
indicated by the arrow in the illustration on the left.
* To close the cover, push the same part in until you hear it click.
Opening the SD card slot cover
To open the SD card slot cover, push the part or the cover as
indicated by the arrow in the illustration on the left.
* To close the cover, push the same part in until you hear it click.
For further information, refer to the “SD Card Mode” section.

— 13 —
Inserting the keyboard sheet
Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below.
Keyboard
1.
2.
Insert the keyboard sheet into the slit, holding up the keyboard
cover as shown left.
Close the keyboard cover.
NOTE
Keyboard sheet
Keyboard cover
• Do not spread the keyboard cover too far as it might tear.
• Replace the keyboard sheet with a new one if by chance it gets wet. Use of a wet keyboard sheet may
cause problems.
• Be sure to use only SHARP-supplied keyboard sheets. Thick or hard sheets make key operation
difficult.
• Smooth the keyboard sheet evenly under the keyboard cover and remove any folds or wrinkles to
ensure easier operation.
• If you need a new keyboard sheet, please consult your dealer.
• The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the cover
with a new one. For details, consult your authorized SHARP dealer.

— 14 —
UP-810F
Standard keyboard layout
NOTE
UP-820F
• All the keys except the receipt and journal paper feed keys ( and ) can be re-positioned. If you
want to change the layout, consult your authorized SHARP dealer.
• Keyboard layout is subject to change without notice.

— 15 —
Optional keys
The following optional keys can be assigned in place of those shown in the figure of the standard key-
board layout. For details, please consult your authorized SHARP dealer.
09
•
00 000
CL
Numeric keys
Decimal point key
Clear key
Multiplication key
Receipt print key
Tax 1 shift key
Refund key
RFND
PLU/
SUB
LEVEL
#
RECEIPT
JOURNAL
Receipt paper feed key
Journal paper feed key
...
...
...
PAGE
UP PAGE
DOWN
Page up/down keys
88
1
PLU menu keys
PLU
MENU1
Enter key
ENTER
MODE
HOME
Automatic sequencing 1 and 2 keys
AUTO
1
FUNC
MENU1
FUNC
MENU2
PLU
MENU8
AUTO
2
Function menu 1 and 2keys
PLU level shift menu key
P-SHIFT
#
CHK
#Check menu key
SBTL Subtotal key
CA/AT Cash/amount tendered key
Cancel key
Cursor (up/down/right/left arrow) keys
CANCEL
GLU Guest lookup key
TAX
SHIFT
Void key
Final key
Service key
@
FOR
RCPT
FINAL
SRVC
SERV
#Server code entry key
VOID
Price shift menu key
CH
#Charge menu key
Price lookup/subdepartment/
UPC key
Direct price lookup keys
Mode key
Home key
New check key
NC
NOTE
CHK
1CHK 9
Check 1 thru 9 keys
Transfer out key
Transfer in key
Cash tip key
Charge tip key
Tip paid key
Eat in 1 thru 3 keys
Tax 2 thru 5 shift keys
Deposit key
Deposit refund key
Dept. number key
Department keys
Percent 1 thru 9 keys
Discount 1 thru 9 keys
Charge 1 thru 9 keys
Cash 2 thru 5 keys
Conversion 1 thru 4 keys
Received-on-account 1 and 2 keys
Paid-out 1 and 2 keys
Direct price lookup keys
...
...
...
...
...
...
...
...
...
...
123
89
99
1
%1
PO PO2
RA
CA2
CONV1 CONV4
RA2
%9
- 1 - 9
TAX2
SHIFT
EAT IN
1
EAT IN
3
TRANS
OUT
TRANS
IN
CASH
TIP
CHARGE
TIP
TIP
PAID
TAX5
SHIFT
CH
1CH 9
DEPOSIT
RF
DEPOSIT
DEPT
#
CA5

— 16 —
Remote printer send key
Gratuity exempt key
Tare entry key
Balance key
Repeat entry key
Individual payment key
Amount entry key
Inquiry key
Customer code entry key
UPC price change key
Birthday entry key
Table no. (seat no.) entry key
Void menu key
Refund sale key
Receipt ON/OFF key
Waste mode key
Condiment next key
Edit tip key
Repeat round key
Table# recall key
Message 1 thru 5 keys
Message menu key
PLU menu 9 thru 50 keys
Macro 1 thru 4 keys
Upsize key
Data capture 1 thru 10 key
...
...
...
...
Backspace key
Delete key
Next higher dollar key
Merchandise subtotal key
Tray subtotal key
Return key
Gasoline sales 1 thru 28 subtotal key
NEXT
$
PAST
VOID
RP
SEND
GAS1
SBTL GAS28 SBTL
NS
BAL
DELETE
BACK
SPACE
MDSE
SBTL
GRT
EX
OPEN
TARE
Non-add code/Date & time
display key
RETURN
TRAY
SUBTL
No-sale key
Scale entry key
PLU level shift 1 thru 5 keys
Price level shift 1 thru 6 keys
Food stamp/Cash benefit shift key
FS/CBNF
SHIFT
PRICE
CHANGE
REPEAT
IND.
PAYMENT
RFND
SALE
VOID
MENU
TABLE
#
AMT
RCP
SW
WASTE
C
NEXT
INQ
#/TM
SCALE
LEVEL
1LEVEL 5
PRINT
GD3
SHIFT
Group discount shift 1 thru 3 keys
...
FS
TEND
COVER
CNT
SBTL
VOID
GD1
SHIFT
Validation print key
Bill print key
Past void key
Subtotal void key
Group discount %1 thru 3 keys
Cover count entry key
Bill separation key
BILL
GDSC
%3
GDSC
%1
BS
Bill totalize/Bill transfer key
(CHECK-ADD)
CASH
MENU
BT
Food stamp tender key
FSTEND
EBT
“Food stamp tender by EBT” key
Guest check copy key
GCCOPY
Cash benefit key
GC
BAL
CASH
BENEFIT
Guest check balance key
Cash menu key
CUST
BIRTH
RP
ROUND
MSG
MENU
MACRO
1
MACRO
4
CAP.1 CAP.10
CA/CHK1 CA/CHK9
EDIT
TIP
GLU
RECALL
MSG
1MSG 5
UPSIZE
PLU
MENU9
PLU
MENU50
Check cashing 1 thru 9 keys
...
HOLD/RECALL
Manager number keys
MGR
#
Hold/Recall keys
FUNC.
MENU8
FUNC.
MENU30
Function menu 8 thru 30 key...
P-SHIFT
1
P-SHIFT
6
AUTO
3AUTO
99
Automatic sequencing 3 thru 99 keys
...
...
...
...
...
TAX
Manual tax key

— 17 —
Default key texts on the display
The
HOME
key and
FUNC
MENU1
through
FUNC
MENU30
keys can be set as function keys on the keyboard area of the display.
Note that the labels on the key tops in this manual may differ from the displayed default key texts.
The default texts are as follows:
ST
SUB TOTAL
MODE
MODE
HOME
HOME
TL
CASH TOTAL
#/TM
# TIME
NS
NS
SCALE
SCALE
OPEN
TARE
OPEN TARE
PLU/UPC
PLU UPC
GCCOPY
GCCOPY
RCPT
RCPT
RA
RA
RA2
RA2
PO
PO
PO2
PO2
REPEAT
REPEAT
RIPT
ON/OFF
RCP ON/OFF
WASTE
WASTE
MDS
ST
MDS ST
TRY
ST
TRY ST
FS/CBN
SHIFT
FS/CBN SHIFT
PRINT
PRINT
BILL
BILL
CHARGE
TIP
CHARGE TIP
CASH
TIP
CASH TIP
TIP
PAID
TIP PAID
VOID
VOID
I.VOID
I.VOID
key Default text key Default text
ST
VD
ST VD
REFUND
REFUND
RETURN
RETURN
TAX
TAX
COVER
COUNT
COVER COUNT
PBAL
PBAL
N.C.
N.C.
SERVICE
SRVC
FINAL
FINAL
DEPOSIT
DEPO
DEPOSIT
RF
DEPO REFUND
B.T.
B.T.
FSTEND
FSTEND
FSTEND
EBT
FSTENDEBT
CASH
BENEFIT
CASH BN
SERVER#
SRV#
RP
SND
RP SND
GRATUITY
GRATUITY
BALANCE
BAL
AMOUNT
AMOUNT
DEPT#
DEPT#
INQ
INQ
PRICE
CHANGE
PRICE CHANGE
CUSTOMER
CUST
BIRTH
BIRTH
TRANS
OUT
TRANS OUT
TRANS
IN
TRANS IN
SEAT#
SEAT#

— 18 —
key Default text key Default text
You can change the default texts in the PGM2 mode.
NOTE
I.PAY
I.PAY
RF.SAL
RF.SAL
B.S.
B.S.
WASTE
WASTE
C
NEXT
C NEXT
NEXT$
NEXT$
EDIT
TIP
EDIT TIP
REPEAT
ROUND
REPEAT ROUND
GLU
RC
GLU RC
UPSIZE
UPSIZE
GC
BAL
GC BAL
MGR#
MGR#
HOLD/RECALL
HOLD RECALL
LEVEL#
LEVEL#
L1
...
L5
L1 thru L5
PRICE
SFT#
PRICE SHIFT#
PRICE
SFT1
...
PRICE
SFT6
P1 thru 6
TAX1SF
...
TAX5SF
TAX1SF thru TAX5SF
GD1SFT
...
GD3SFT
GD1SFT thru GD3SFT
GDSC%1
...
GDSC%3
GROUP DISC1 thru 3
%1
...
%9
%1 thru 9
1
...
9
(-)1 thru (-)9
CONV1
...
CONV4
CONV1 thru CONV4
CA/CHK1
...
CA/CHK9
CA/CHK 1 thru CA/CHK 9
EATIN1
...
EATIN3
EATIN1 thru 3
MESSAGE1
...
MESSAGE5
MSG1 thru 5
CAP.1
...
CAP.10
CAP.1 thru 10
GAS1
ST
...
GAS28
ST
GAS1 ST thru GAS28 ST
CA2
...
CA5
CA2 thru CA5
CHECK
...
CHECK9
CHECK thru CHECK9
CHARGE1
...
CHARGE9
CHG1 thru CHG9