Yealink VC110 User manual

Copyright
Copyright © 2017 YEALINK(XIAMEN) TECHNOLOGY CO., LTD.
Copyright © 2017 Yealink(Xiamen) Technology CO., LTD. All rights reserved. No parts of this publication
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use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR USE OF PRODUCTS.
YEALINK(XIAMEN) TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
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FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Technology CO., LTD. shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the furnishing,
performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the
essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the bottom of the VC110 all-in-one unit.
Statements of compliance can be obtained by contacting suppo[email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/30/EU and 2014/35/EU.
Part 15 FCC Rules
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 Rules.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.

WEEE Warning
To avoid potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. WEEE must not
be regarded as unsorted municipal waste and must be collected and disposed of separately by a
competent authority.
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We are striving to improve our documentations quality and we appreciate your feedback. Email your opinions and
comments to [e-mail].

GNU GPL INFORMATION
Yealink VC110 video conferencing endpoint firmware contains third-party software under the GNU General Public
License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the Yealink VC110 full HD video conferencing endpoint. It is an
all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding
features such as good compatibility, easy deployment and intelligent network adaptability.
These make it the best choice for SME.
The Yealink VC110 full-HD video conferencing endpoint is designed to help enterprises organize
video conferences easily and efficiently. Users can expect to enjoy the high-quality video
conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing endpoint
quickly. First, verify with your system administrator that the IP network is ready for endpoint
configuration. Also be sure to read the Overview and Getting Started sections in this guide
before you set up and use the VC110 video conferencing endpoint.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC110 Video Conferencing Endpoint
Chapter 4 Using the VC110 Video Conferencing Endpoint
Chapter 5 Using Cloud Platform
Chapter 6 Using the VCM60 Video Conferencing Wireless Microphone
Chapter 7 Using the VCM30 Video Conferencing Microphone Array
Chapter 8 Using VCP41 with the PC or Mobile Device
Chapter 9 Troubleshooting
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 22, Guide Version 22.15
The following section is new for this version:
Account Polling on page 85
Using the StarLeaf Cloud Platform on page 116

User Guide for Yealink VC110 Video Conferencing Endpoint
vi
Changes for Release 22, Guide Version 22.5
The following sections are new for this version:
Remote Control via Web User Interface on page 24
Meeting Blacklist on page 55
USB Configuration on page 60
Using Cloud Platform on page 115
Major updates have occurred to the following sections:
Icon Instructions on page 18
Setup Wizard on page 34
Registration on page 38
Idle Screen Display on page 39
Call History Management on page 71
Configuring Camera Presets on page 104
Video Recording on page 106
Screenshot on page 111
Changes for Release 21, Guide Version 21.20
The following sections are new for this version:
Keyboard Input Method on page 42
Major updates have occurred to the following sections:
Icon Instructions on page 18
Setup Wizard on page 34
Directory on page 61
Bandwidth Settings on page 78
Placing a Call Using the Remote Control on page 89
Changes for Release 21, Guide Version 21.15
The following sections are new for this version:
VCP41 Video Conferencing Phone on page 14
Website Snapshot on page 55
Hiding Icons in a Call on page 59
Auto Recording on page 110

About This Guide
vii
Using VCP41 with the PC or Mobile Device on page 141
Major updates have occurred to the following sections:
Packaging Contents on page 1
Endpoint Component Instructions on page 6
Icon Instructions on page 18
Setup Wizard on page 34

User Guide for Yealink VC110 Video Conferencing Endpoint
viii

Table of Contents
ix
Table of Contents
About This Guide....................................................................... v
In This Guide........................................................................................................................... v
Summary of Changes.............................................................................................................. v
Changes for Release 22, Guide Version 22.15 ..................................................................... v
Changes for Release 22, Guide Version 22.5 .......................................................................vi
Changes for Release 21, Guide Version 21.20 .....................................................................vi
Changes for Release 21, Guide Version 21.15 .....................................................................vi
Table of Contents..................................................................... ix
Overview ................................................................................... 1
Packaging Contents ................................................................................................................ 1
VC110 All-in-one Package ................................................................................................... 1
VCM60 Package................................................................................................................... 3
VCP40 Package.................................................................................................................... 4
VCP41 Package.................................................................................................................... 4
VCM30 Package................................................................................................................... 5
Endpoint Component Instructions.......................................................................................... 6
VC110 All-in-One Unit ......................................................................................................... 6
Cable Hub.......................................................................................................................... 10
VCM60 Video Conferencing Wireless Microphone ........................................................... 11
Video Conferencing Phone................................................................................................ 12
CPE80 Expansion Microphone ........................................................................................... 14
VCM30 Video Conferencing Microphone Array ................................................................ 15
VCR10 Remote Control...................................................................................................... 16
Icon Instructions ................................................................................................................... 18
Icons on Display Device..................................................................................................... 18
Icons on Video Conferencing Phone ................................................................................. 20
LED Instructions .................................................................................................................... 22
User Interfaces ...................................................................................................................... 23
Web User Interface ............................................................................................................ 23
Remote Control ................................................................................................................. 24
Documentations ................................................................................................................... 25
Getting Started........................................................................ 27
Endpoint Connection and Installation .................................................................................. 27
Connecting the VC110 Video Conferencing Endpoint....................................................... 28
Installing the VC110 Video Conferencing Endpoint .......................................................... 29
Installing Batteries for the Remote Control ....................................................................... 31
Powering the Endpoint On or Off ......................................................................................... 32
Setup Wizard ........................................................................................................................ 34
Registration .......................................................................................................................... 38
Idle Screen Display................................................................................................................ 39
Navigating Menus on the Display Device ............................................................................. 41
Keyboard Input Method ....................................................................................................... 42
Entering Data and Editing Fields........................................................................................... 43
Endpoint Status .................................................................................................................... 44
Customizing the VC110 Video Conferencing Endpoint .......... 47

User Guide for Yealink VC110 Video Conferencing Endpoint
x
General Settings.................................................................................................................... 47
Automatic Sleep Time ....................................................................................................... 47
Backlight............................................................................................................................ 48
Site Name .......................................................................................................................... 49
Language........................................................................................................................... 50
Date & Time ...................................................................................................................... 52
Key Tone............................................................................................................................ 54
Meeting Blacklist ............................................................................................................... 55
Website Snapshot.............................................................................................................. 56
Volume Settings ................................................................................................................ 57
Hiding Icons in a Call......................................................................................................... 59
USB Configuration ............................................................................................................. 60
Directory ............................................................................................................................... 61
Adding Local Contacts....................................................................................................... 62
Placing Calls to Contacts ................................................................................................... 63
Editing Local Contacts ....................................................................................................... 64
Deleting Local Contacts..................................................................................................... 65
Searching for Contacts ...................................................................................................... 66
Search Source List in Dialing ............................................................................................. 67
Importing/Exporting Contact Lists..................................................................................... 69
Call History Management ..................................................................................................... 71
Viewing Call History........................................................................................................... 72
Placing a Call from the Call History List ............................................................................. 73
Deleting an Entry from the Call History List....................................................................... 74
Adding a Local Contact from the Call History List ............................................................. 76
Call Protocol ......................................................................................................................... 77
Bandwidth Settings............................................................................................................... 78
Audio Settings ...................................................................................................................... 80
Audio Output Device......................................................................................................... 80
Audio Input Device ............................................................................................................ 81
Far-end Camera Control ....................................................................................................... 82
Using the VC110 Video Conferencing Endpoint ..................... 85
Account Polling..................................................................................................................... 85
Placing Calls.......................................................................................................................... 87
Placing a Call Using the Remote Control........................................................................... 89
Placing a Call Using the Video Conferencing Phone ......................................................... 89
Placing a Call via web user Interface.................................................................................. 90
Placing Multiple Calls ........................................................................................................ 90
Answering or Rejecting Calls ................................................................................................ 91
Auto Answer ...................................................................................................................... 91
Do Not Disturb (DND) ....................................................................................................... 93
Ending Calls .......................................................................................................................... 95
Call Management.................................................................................................................. 96
Call Mute ........................................................................................................................... 96
Call Statistics...................................................................................................................... 97
Presentation ...................................................................................................................... 98
Changing the Video Layout ............................................................................................... 99
Dual Screen......................................................................................................................... 101
Controlling the Camera ................................................................................................... 103
Changing the Video Input Source ................................................................................... 106
Video Recording.............................................................................................................. 106
Screenshot....................................................................................................................... 111

Table of Contents
xi
Using Cloud Platform............................................................ 115
Using the Yealink Cloud Platform ....................................................................................... 115
Dialing Yealink Cloud Numbers....................................................................................... 115
Using the StarLeaf Cloud Platform...................................................................................... 116
Dialing StarLeaf Cloud Numbers ..................................................................................... 117
Joining the StarLeaf Meeting........................................................................................... 117
Using the Zoom Cloud Platform ......................................................................................... 118
Joining the Zoom Meeting .............................................................................................. 118
Using the BlueJeans Cloud Platform ................................................................................... 119
Joining the BlueJeans Meeting ........................................................................................ 119
Using the Pexip Platform .................................................................................................... 120
Dialing Pexip Alias ........................................................................................................... 120
Joining the Pexip Meeting ............................................................................................... 121
Using the Mind Platform..................................................................................................... 122
Joining the Mind Meeting ............................................................................................... 122
Using the Custom Platform................................................................................................. 123
Using the VCM60 Video Conferencing Wireless Microphone125
Placing the VCM60 ............................................................................................................. 125
Turning On or Off the VCM60 ............................................................................................ 126
Connecting VCM60 to the Video Conferencing Endpoint .................................................. 126
Standby Mode .................................................................................................................... 128
Muting or Unmuting the VCM60 ........................................................................................ 128
Viewing VCM60 Information............................................................................................... 129
Registering and Unregistering the VCM60 ......................................................................... 130
Charging the VCM60 .......................................................................................................... 132
VCM60 Working Frequency ................................................................................................ 134
Using the VCM30 Video Conferencing Microphone Array ... 137
Placing the VCM30 ............................................................................................................. 137
Muting or Unmuting the VCM30 ........................................................................................ 137
Viewing VCM30 Information............................................................................................... 138
Using VCP41 with the PC or Mobile Device .......................... 141
Connecting a PC or Mobile Device to the VCP41 ............................................................... 141
Adjusting the Volume of the PC or Mobile Audio .............................................................. 142
Removing the PC or Mobile Audio ..................................................................................... 142
Troubleshooting.................................................................... 143
Endpoint Diagnostics .......................................................................................................... 143
General Issues..................................................................................................................... 144
Camera Issues ..................................................................................................................... 146
Display Issues...................................................................................................................... 147
Video & Audio Issues ......................................................................................................... 147
Endpoint Maintenance........................................................................................................ 148
Regulatory Notices................................................................ 155
Service Agreements ............................................................................................................ 155
Limitations of Liability......................................................................................................... 155
Safety Instructions .............................................................................................................. 155
Restriction of Hazardous Substances.................................................................................. 158

User Guide for Yealink VC110 Video Conferencing Endpoint
xii
Appendix A - Time Zones...................................................... 159
Index ..................................................................................... 163

Table of Contents
xiii

Overview
1
Overview
This chapter provides an overview of the VC110 video conferencing endpoint. Topics include:
Packaging Contents
Endpoint Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new endpoint, contact your system
administrator.
Packaging Contents
The VC110 all-in-one unit can work with the VCM60 video conferencing wireless microphone,
VCP40 video conferencing phone, VCP41 video conferencing phone and VCM30 video
conferencing microphone array. You can purchase any combination according to your needs:
Note
VC110 All-in-one Package
VC110 All-in-one Unit
Cable Hub
We recommend that you use the accessories provided or approved by Yealink. The use of
unapproved third-party accessories may result in reduced performance.

User Guide for Yealink VC110 Video Conferencing Endpoint
2
L-Bracket (for installing the VC110 all-in-one unit)
Mounting Accessories (for installing the VC110 all-in-one unit)
VCR10 Remote Control
AAA Batteries×2
Power Adapter
Cables
Velcro×2

Overview
3
Cable Ties×5
VC110 Quick Start Guide
VCM60 Package
VCM60 Video Conferencing Wireless Microphone
Power Adapter
USB Cable
Dongle

User Guide for Yealink VC110 Video Conferencing Endpoint
4
VCM60 Quick Start Guide
VCP40 Package
VCP40 Video Conferencing Phone
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCP40
with the 7.5m Ethernet cable. VCP40 video conferencing phone can work as an audio device for
the VC110 endpoint. You can also place calls, answer calls or view directory and history on the
VCP40 video conferencing phone.
VCP41 Package
VCP41 Video Conferencing Phone

Overview
5
Expansion Microphone CPE80×2
Ethernet Cable (7.5m)
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)
Locate the Audio In port on the cable hub, and connect it to the Audio Out port of the VCP41
video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing phone can
work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view
directory and history on the VCP41 video conferencing phone.
VCM30 Package
VCM30 Video Conferencing Microphone Array

User Guide for Yealink VC110 Video Conferencing Endpoint
6
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCM30
with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as the
audio input device for the VC110 endpoint. For more information, refer to Audio Input Device
on page 81.
Note
Endpoint Component Instructions
Before installing and using the VC110 video conferencing endpoint, you need to be familiar with
the following endpoint components, including:
VC110 All-in-One Unit
Cable Hub
VCM60 Video Conferencing Wireless Microphone
Video Conferencing Phone
CPE80 Expansion Microphone
VCM30 Video Conferencing Microphone Array
VCR10 Remote Control
VC110 All-in-One Unit
The VC110 all-in-one unit integrates the camera, the built-in microphone and the codec into a
unit. VC110 all-in-one unit compresses outgoing video and audio data, transmits this
information to the far end, and decompresses incoming data. It supports 16:9 and 4:3 aspect
ratios. It can be compatible with different audio output devices, and can adapt to the display
devices automatically.
Check the list before installation. If you find that anything is missing, contact your system
administrator.