Yealink VC110 User manual

Copyright © 2016 YEALINK(XIAMEN) TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of Yealink(Xiamen) Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available via the media, Yealink(Xiamen) Technology CO., LTD.
gives its consent to downloading and printing copies of the content provided in this file for
private use only and not for redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Yealink(Xiamen) Technology CO., LTD. will not be
liable for any damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR USE OF PRODUCTS.
YEALINK(XIAMEN) TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the bottom of the VC110 all-in-one unit.
Statements of compliance can be obtained by contacting sup[email protected].
This device is marked with the CE mark in compliance with EC Directives 2014/30/EU and 2014/35/EU.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
To avoid potential effects on the environment and human health as a result of the presence
of hazardous substances in electrical and electronic equipment, end users of electrical and
electronic equipment should understand the meaning of the crossed-out wheeled bin
symbol. WEEE must not be regarded as unsorted municipal waste and must be collected
and disposed of separately by a competent authority.
We are striving to improve our documentations quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedba[email protected]m.

Yealink VC110 video conferencing endpoint firmware contains third-party software under the GNU General
Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for
the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
Thank you for choosing the Yealink VC110 full HD video conferencing endpoint. It is an
all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding
features such as good compatibility, easy deployment and intelligent network
adaptability. These make it the best choice for SME.
The Yealink VC110 full-HD video conferencing endpoint is designed to help enterprises
organize video conferences easily and efficiently. Users can expect to enjoy the
high-quality video conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing
endpoint quickly. First, verify with your system administrator that the IP network is ready
for endpoint configuration. Also be sure to read the Overview and Getting Started
sections in this guide before you set up and use the VC110 video conferencing endpoint.
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC110 Video Conferencing Endpoint
Chapter 4 Using the VC110 Video Conferencing Endpoint
Chapter 5 Using the VCM60 Video Conferencing Wireless Microphone
Chapter 6 Using the VCM30 Video Conferencing Microphone Array
Chapter 7 Using VCP41 with the PC or Mobile Device
Chapter 8 Troubleshooting
This section describes the changes to this guide for each release and guide version.
The following sections are new for this version:
VCP41 Video Conferencing Phone on page 14
Web Screen on page 53
Hiding Icons in a Call on page 56

User Guide for Yealink VC110 Video Conferencing Endpoint
vi
Auto Recording on page 104
Using VCP41 with the PC or Mobile Device on page 123
Major updates have occurred to the following sections:
Packaging Contents on page 1
Endpoint Component Instructions on page 6
Icon Instructions on page 18
Setup Wizard on page 34

Table of Contents
vii
About This Guide ...................................................................... v
In This Guide ......................................................................................................................... v
Summary of Changes.......................................................................................................... v
Changes for Release 21, Guide Version 21.15 .............................................................. v
Table of Contents.....................................................................vii
Overview .................................................................................. 1
Packaging Contents............................................................................................................. 1
VC110 All-in-one Package................................................................................................ 1
VCM60 Package................................................................................................................ 3
VCP40 Package ................................................................................................................. 4
VCP41 Package ................................................................................................................. 4
VCM30 Package................................................................................................................ 5
Endpoint Component Instructions ...................................................................................... 6
VC110 All-in-One Unit....................................................................................................... 6
Cable Hub ....................................................................................................................... 10
VCM60 Video Conferencing Wireless Microphone .................................................... 11
Video Conferencing Phone............................................................................................ 12
CPE80 Expansion Microphone ...................................................................................... 14
VCM30 Video Conferencing Microphone Array ......................................................... 15
VCR10 Remote Control ................................................................................................... 16
Icon Instructions .................................................................................................................. 18
Icons on Display Device ................................................................................................. 18
Icons on Video Conferencing Phone ............................................................................ 20
LED Instructions................................................................................................................... 21
User Interfaces ................................................................................................................... 22
Remote Control................................................................................................................ 23
Web User Interface......................................................................................................... 23
Documentations ................................................................................................................. 24
Getting Started....................................................................... 27
Endpoint Connection and Installation ............................................................................. 27
Connecting the VC110 Video Conferencing Endpoint ............................................... 28
Installing the VC110 Video Conferencing Endpoint .................................................... 29
Installing Batteries for the Remote Control .................................................................. 31
Powering the Endpoint On or Off ..................................................................................... 32
Setup Wizard ...................................................................................................................... 34
Registration ......................................................................................................................... 37
Idle Screen Display ............................................................................................................ 38
Navigating Menus on the Display Device ...................................................................... 40
Entering Data and Editing Fields...................................................................................... 40
Endpoint Status .................................................................................................................. 41
Customizing the VC110 Video Conferencing Endpoint ......... 45
General Settings ................................................................................................................ 45
Automatic Sleep Time .................................................................................................... 45
Backlight .......................................................................................................................... 46

User Guide for Yealink VC110 Video Conferencing Endpoint
viii
Site Name ........................................................................................................................ 47
Language......................................................................................................................... 48
Date & Time ..................................................................................................................... 50
Key Tone ........................................................................................................................... 52
Web Screen ..................................................................................................................... 53
Volume Settings............................................................................................................... 54
Hiding Icons in a Call ..................................................................................................... 56
Local Directory.................................................................................................................... 57
Adding Contacts ............................................................................................................. 58
Placing Calls to Contacts ............................................................................................... 59
Editing Contacts .............................................................................................................. 60
Deleting Contacts ........................................................................................................... 60
Searching for Contacts................................................................................................... 61
Search Source List in Dialing ......................................................................................... 62
Importing/Exporting Contact Lists ................................................................................. 64
Call History Management ................................................................................................ 66
Viewing Call History ....................................................................................................... 67
Placing a Call from the Call History List ....................................................................... 68
Deleting an Entry from the Call History List ................................................................. 69
Adding a Contact from the Call History List ................................................................ 71
Call Protocol........................................................................................................................ 72
Bandwidth Settings............................................................................................................ 73
Video Size Mode................................................................................................................ 74
Audio Settings .................................................................................................................... 76
Audio Output Device ...................................................................................................... 76
Audio Input Device ......................................................................................................... 77
Far-end Camera Control ................................................................................................... 79
Using the VC110 Video Conferencing Endpoint.................... 81
Placing Calls ....................................................................................................................... 81
Placing a Call Using the Remote Control ..................................................................... 83
Placing a Call Using the Video Conferencing Phone ................................................. 83
Placing a Call via the Web User Interface................................................................... 83
Placing Multiple Calls..................................................................................................... 84
Answering or Rejecting Calls ............................................................................................ 85
Auto Answer .................................................................................................................... 85
Do Not Disturb (DND) ..................................................................................................... 87
Ending Calls ........................................................................................................................ 89
Call Management.............................................................................................................. 90
Call Mute ......................................................................................................................... 90
Call Statistics ................................................................................................................... 91
Presentation..................................................................................................................... 92
Changing the Video Layout........................................................................................... 94
Dual Screen ........................................................................................................................ 96
Controlling the Camera ................................................................................................. 98
Changing the Video Input Source............................................................................... 100
Video Recording............................................................................................................ 101
Screenshot ..................................................................................................................... 105
Using the VCM60 Video Conferencing Wireless Microphone
.............................................................................................. 109
Placing the VCM60........................................................................................................... 109
Turning On or Off the VCM60.......................................................................................... 110

Table of Contents
ix
Connecting VCM60 to the Video Conferencing Endpoint........................................... 110
Standby Mode ................................................................................................................. 112
Muting or Unmuting the VCM60..................................................................................... 112
Viewing VCM60 Information ........................................................................................... 112
Registering and Unregistering the VCM60 ................................................................... 113
Charging the VCM60 ....................................................................................................... 115
VCM60 Working Frequency ............................................................................................ 117
Using the VCM30 Video Conferencing Microphone Array. 119
Placing the VCM30........................................................................................................... 119
Muting or Unmuting the VCM30..................................................................................... 119
Viewing VCM30 Information ........................................................................................... 120
Using VCP41 with the PC or Mobile Device......................... 123
Connecting a PC or Mobile Device to the VCP41 ........................................................ 123
Adjusting the Volume of the PC or Mobile Audio ......................................................... 124
Removing the PC or Mobile Audio ................................................................................. 124
Troubleshooting .................................................................... 125
Endpoint Diagnostics ....................................................................................................... 125
General Issues.................................................................................................................. 126
Camera Issues.................................................................................................................. 128
Display Issues ................................................................................................................... 129
Video & Audio Issues ....................................................................................................... 129
Endpoint Maintenance.................................................................................................... 130
Regulatory Notices ............................................................... 137
Service Agreements ........................................................................................................ 137
Limitations of Liability ...................................................................................................... 137
Safety Instructions ............................................................................................................ 137
Restriction of Hazardous Substances............................................................................. 140
Appendix A - Time Zones..................................................... 141
Index ..................................................................................... 145

Overview
1
This chapter provides an overview of the VC110 video conferencing endpoint. Topics
include:
Packaging Contents
Endpoint Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new endpoint, contact your
system administrator.
The VC110 all-in-one unit can work with the VCM60 video conferencing wireless
microphone, VCP40 video conferencing phone, VCP41 video conferencing phone and
VCM30 video conferencing microphone array. You can purchase any combination
according to your needs:
Note
VC110 All-in-one Unit
Cable Hub
We recommend that you use the accessories provided or approved by Yealink. The use
of unapproved third-party accessories may result in reduced performance

User Guide for Yealink VC110 Video Conferencing Endpoint
2
L-Bracket (for installing the VC110 all-in-one unit)
Mounting Accessories (for installing the VC110 all-in-one unit)
VCR10 Remote Control
AAA Batteries× 2
Power Adapter
Cables
Velcro× 2

Overview
3
Cable Ties× 5
VC110 Quick Start Guide
VCM60 Video Conferencing Wireless Microphone
Power Adapter
USB Cable
Dongle

User Guide for Yealink VC110 Video Conferencing Endpoint
4
VCM60 Quick Start Guide
VCP40 Video Conferencing Phone
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the
VCP40 with the 7.5m Ethernet cable. VCP40 video conferencing phone can work as an
audio device for the VC110 endpoint. You can also place calls, answer calls or view
directory and history on the VCP40 video conferencing phone.
VCP41 Video Conferencing Phone

Overview
5
Expansion Microphone CPE80× 2
Ethernet Cable (7.5m)
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)
Locate the Audio In port on the cable hub, and connect it to the Audio Out port of the
VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video
conferencing phone can work as an audio device for the VC110 endpoint. You can also
place calls, answer calls or view directory and history on the VCP41 video conferencing
phone.
VCM30 Video Conferencing Microphone Array

User Guide for Yealink VC110 Video Conferencing Endpoint
6
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the
VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can
work as the audio input device for the VC110 endpoint. For more information, refer to
Audio Input Device on page 77.
Note
Before installing and using the VC110 video conferencing endpoint, you need to be
familiar with the following endpoint components, including:
VC110 All-in-One Unit
Cable Hub
VCM60 Video Conferencing Wireless Microphone
Video Conferencing Phone
CPE80 Expansion Microphone
VCM30 Video Conferencing Microphone Array
VCR10 Remote Control
The VC110 all-in-one unit integrates the camera, the built-in microphone and the codec
into a unit. VC110 all-in-one unit compresses outgoing video and audio data, transmits
this information to the far end, and decompresses incoming data. It supports 16:9 and
4:3 aspect ratios. It can be compatible with different audio output devices, and can
adapt to the display devices automatically.
Check the list before installation. If you find that anything is missing, contact your system
administrator.

Overview
7
Lens cover
The lens cover is used for protecting the lens, which shall not receive dust pollution and
all possible brush, collision.
The front of VC110 all-in-one unit
The HD camera supports 4x digital zoom, white balance and automatic gain. You can
place the VC110 all-in-one unit on the table or mount it on a wall. The LED indicator in
front of the camera indicates different statuses of the endpoint. For more information,
refer to LED Instructions on page 21.
You can use the remote control to adjust the position or focus of the camera. The VC110
camera can be panned (± 100 degrees range), tilted (± 30 degrees range).

User Guide for Yealink VC110 Video Conferencing Endpoint
8
Infrared Sensor
The infrared sensor is located within the Yealink logo. Aim the remote control at the
camera IR sensor to operate the unit.
Note
The right side of the VC110 all-in-one unit
Port Name
Description
①
USB
Inserts a USB flash drive to one of the two USB ports for
storing screenshots and recording videos.
Inserts a dongle to one of the two USB ports for connecting
the VCM60 video conferencing wireless microphone.
Note:
The wireless microphone dongle and USB flash drive
can work at the same time.
If two USB flash drives are connected, only the latter
one can be identified.
When the endpoint is powered on, avoid physically turning the camera. This may cause
permanent damage to the camera. Always use the remote control to pan and tilt it.