Yealink VC120 User manual

v

Copyright © 2016 YEALINK(XIAMEN) TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Technology CO., LTD. All rights reserved. No parts of this
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
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YEALINK(XIAMEN) TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
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CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the VC120 Codec.
Statements of compliance can be obtained by contacting sup[email protected].
This device is marked with the CE mark in compliance with EC Directives 2014/30/EU and 2014/35/EU.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.

vii
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
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Yealink VC120 video conferencing system firmware contains third-party software under the GNU General
Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for
the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
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About This Guide
v
Thank you for choosing the Yealink VC120 full HD video conferencing system. It supports
1080P-full HD video conferencing and includes outstanding features such as good
compatibility, easy deployment and intelligent network adaptability. This makes it the
best choice for SME.
The Yealink VC120 full-HD video conferencing system is designed to help enterprises
organize video conferences easily and efficiently. Users can expect to enjoy the
high-quality video conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing
system quickly. First, verify with your system administrator that the IP network is ready for
system configuration. Also be sure to read the Overview and Getting Started sections in
this guide before you set up and use the VC120 video conferencing system.
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC120 Video Conferencing System
Chapter 4 Using the VC120 Video Conferencing System
Chapter 5 Using VCP41 with the PC or Mobile Device
Chapter 6 Using the VCM30 Video Conferencing Microphone Array
Chapter 7 Troubleshooting
This section describes the changes to this guide for each release and guide version.
The following sections are new for this version:
Keyboard Input Method on page 39
Major updates have occurred to the following sections:
Icon Instructions on page 16
Setup Wizard on page 30

User Guide for the VC120 Video Conferencing System
vi
Directory on page 60
Bandwidth Settings on page 76
Placing a Call Using the Remote Control on page 85
The following sections are new for this version:
VCP41 Video Conferencing Phone on page 12
Web Screen on page 53
Hiding Icons in a Call on page 59
Chairman-Mode Conference on page 87
Auto Recording on page 116
8-Way Conference License on page 119
Using VCP41 with the PC or Mobile Device on page 123
Major updates have occurred to the following sections:
Packaging Contents on page 1
Icon Instructions on page 16
Setup Wizard on page 30
Installing the VC120 Video Conferencing System on page 26
Placing Multiple Calls on page 86
The following sections are new for this version:
Remote Control Battery Safety Information on page 29
Meeting Password on page 56
Meeting Whitelist on page 58
Dual Screen on page 108
Using the VCM30 Video Conferencing Microphone Array on page 125
Major updates have occurred to the following sections:
VCC18/VCC20 HD Camera on page 7
VCR10 Remote Control on page 14
Installing the VC120 Video Conferencing System on page 26
Audio Settings on page 78
Far-end Camera Control on page 80

About This Guide
vii
Controlling the Camera on page 110
Call Mute on page 102
Video Recording on page 113
Screenshot on page 117

User Guide for the VC120 Video Conferencing System
viii

Table of Contents
ix
About This Guide ...................................................................... v
In This Guide ......................................................................................................................... v
Summary of Changes.......................................................................................................... v
Changes for Release 21, Guide Version 21.20 .............................................................. v
Changes for Release 21, Guide Version 21.15 ..............................................................vi
Changes for Release 20, Guide Version 20.6 ................................................................vi
Table of Contents..................................................................... ix
Overview .................................................................................. 1
Packaging Contents............................................................................................................. 1
VC120 Package ................................................................................................................. 1
VCP40 Package ................................................................................................................. 3
VCP41 Package ................................................................................................................. 4
VCM30 Package................................................................................................................ 5
System Component Instructions ......................................................................................... 5
VC120 Codec..................................................................................................................... 5
VCC18/VCC20 HD Camera .............................................................................................. 7
Video Conferencing Phone.............................................................................................. 9
CPE80 Expansion Microphone ...................................................................................... 12
VCM30 Video Conferencing Microphone Array ......................................................... 13
VCR10 Remote Control ................................................................................................... 14
Icon Instructions .................................................................................................................. 16
Icons on Display Device ................................................................................................. 16
Icons on Video Conferencing Phone ............................................................................ 18
LED Instructions................................................................................................................... 19
User Interfaces ................................................................................................................... 21
Remote Control................................................................................................................ 21
Web User Interface......................................................................................................... 21
Documentations ................................................................................................................. 22
Getting Started....................................................................... 25
System Installation ............................................................................................................. 25
Installing the VC120 Video Conferencing System....................................................... 26
Installing the Camera..................................................................................................... 27
Installing Batteries for the Remote Control .................................................................. 29
Powering the System On or Off ........................................................................................ 30
Setup Wizard ...................................................................................................................... 30
Registration ......................................................................................................................... 35
Idle Screen Display ............................................................................................................ 36
Navigating Menus on the Display Device ...................................................................... 38
Keyboard Input Method.................................................................................................... 39
Entering Data and Editing Fields...................................................................................... 40
System Status ..................................................................................................................... 41
Customizing the VC120 Video Conferencing System............ 45
General Settings ................................................................................................................ 45

User Guide for the VC120 Video Conferencing System
x
Automatic Sleep Time .................................................................................................... 45
Backlight .......................................................................................................................... 46
Site Name ........................................................................................................................ 47
Language......................................................................................................................... 48
Time & Date ..................................................................................................................... 50
Key Tone ........................................................................................................................... 52
Web Screen ..................................................................................................................... 53
Volume Settings............................................................................................................... 54
Meeting Password .......................................................................................................... 56
Meeting Whitelist ............................................................................................................ 58
Hiding Icons in a Call ..................................................................................................... 59
Directory.............................................................................................................................. 60
Adding Local Contacts................................................................................................... 60
Placing Calls to Contacts ............................................................................................... 61
Editing Local Contacts.................................................................................................... 62
Deleting Local Contacts ................................................................................................. 63
Searching for Contacts................................................................................................... 64
Search Source List in Dialing ......................................................................................... 65
Importing/Exporting Contact Lists ................................................................................. 67
Call History Management ................................................................................................ 69
Viewing Call History ....................................................................................................... 70
Placing a Call from the Call History List ....................................................................... 71
Deleting an Entry from the Call History List ................................................................. 72
Adding a Contact from the Call History List ................................................................ 74
Call Protocol........................................................................................................................ 75
Bandwidth Settings............................................................................................................ 76
Audio Settings .................................................................................................................... 78
Audio Output Device ...................................................................................................... 78
Audio Input Device ......................................................................................................... 79
Far-end Camera Control ................................................................................................... 80
Using the VC120 Video Conferencing System....................... 83
Placing Calls ....................................................................................................................... 83
Placing a Call Using the Remote Control ..................................................................... 85
Placing a Call Using the Video Conferencing Phone ................................................. 86
Placing a Call via Web User Interface ......................................................................... 86
Placing Multiple Calls ..................................................................................................... 86
Chairman-Mode Conference ........................................................................................ 87
Answering or Rejecting Calls ............................................................................................ 97
Auto Answer .................................................................................................................... 97
Do Not Disturb (DND) ..................................................................................................... 99
Ending Calls ...................................................................................................................... 101
Call Management............................................................................................................ 102
Call Mute ....................................................................................................................... 102
Call Statistics ................................................................................................................. 103
Presentation................................................................................................................... 104
Changing the Video Layout......................................................................................... 106
Dual Screen ................................................................................................................... 108
Controlling the Camera ............................................................................................... 110
Changing the Video Input Source............................................................................... 113
Video Recording............................................................................................................ 113
Screenshot ..................................................................................................................... 117
8-Way Conference License .......................................................................................... 119

Table of Contents
xi
Using VCP41 with the PC or Mobile Device......................... 123
Connecting a PC or Mobile Device to the VCP41 ........................................................ 123
Adjusting the Volume of the PC or Mobile Audio ......................................................... 124
Removing the PC or Mobile Audio ................................................................................. 124
Using the VCM30 Video Conferencing Microphone Array. 125
Placing the VCM30........................................................................................................... 125
Muting or Unmuting the VCM30..................................................................................... 125
Viewing VCM30 Information ........................................................................................... 126
Troubleshooting .................................................................... 129
System Diagnostics .......................................................................................................... 129
General Issues.................................................................................................................. 130
Camera Issues.................................................................................................................. 132
Display Issues ................................................................................................................... 133
Video & Audio Issues ....................................................................................................... 133
System Maintenance....................................................................................................... 134
Regulatory Notices ............................................................... 141
Service Agreements ........................................................................................................ 141
Limitations of Liability ...................................................................................................... 141
Safety Instructions ............................................................................................................ 141
Restriction of Hazardous Substances............................................................................. 143
Appendix A - Time Zones..................................................... 145
Index ..................................................................................... 149

Overview
1
This chapter provides an overview of the VC120 video conferencing system. Topics
include:
Packaging Contents
System Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new system, contact your
system administrator.
The VC120 video conferencing system can work with the VCP40 video conferencing
phone, VCP41 video conferencing phone or VCM30 video conferencing microphone
array. You can purchase any combination according to your needs:
Note
VC120 Codec
HD Camera
We recommend that you use the accessories provided or approved by Yealink. The use
of unapproved third-party accessories may result in reduced performance

User Guide for the VC120 Video Conferencing System
2
L-Bracket (for installing the camera)
Camera Mounting Accessories
VCR10 Remote Control
AAA Batteries× 2
Power Adapter
Cables

Overview
3
Velcro× 2
Cable Ties× 5
Quick Start Guide
VCP40 Video Conferencing Phone
Ethernet Cable (7.5m)
Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the
VCP40 video conferencing phone with the 7.5m Ethernet cable. VCP40 video
conferencing phone can work as an audio device for the VC120 video conferencing
system. You can also place calls, answer calls or view directory and history on the
VCP40 video conferencing phone.

User Guide for the VC120 Video Conferencing System
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VCP41 Video Conferencing Phone
Expansion Microphone CPE80× 2
Ethernet Cable (7.5m)
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)
Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the
VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video
conferencing phone can work as an audio device for the VC120 video conferencing
system. You can also place calls, answer calls or view directory and history on the
VCP41 video conferencing phone.

Overview
5
VCM30 Video Conferencing Microphone Array
Ethernet Cable (7.5m)
Locate the Audio In port of on the 120 Codec, and connect it to the Audio Out port of the
VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can
work as the audio input device for the VC120 video conferencing system. For more
information, refer to Audio Input Device on page79.
Note
Before installing and using the VC120 video conferencing system, you need to be
familiar with the following system components:
VC120 Codec
VCC18/VCC20 HD Camera
Video Conferencing Phone
CPE80 Expansion Microphone
VCM30 Video Conferencing Microphone Array
VCR10 Remote Control
VC120 codec compresses outgoing video and audio data, transmits this information to
the far end, and decompresses incoming data. It supports 16:9 and 4:3 aspect ratios. It
Check the list before installation. If you find anything missing, contact your system
administrator.

User Guide for the VC120 Video Conferencing System
6
can be compatible with different audio output devices, and can adapt to the display
devices automatically.
You do not need to change the VC120 codec once it has been installed properly in your
environment.
VC120 codec front panel
VC120 codec back panel
Port Name
Description
①
Power Button
Powers the system on or off.
②
LED Indicator
Indicates different system statuses. For more
information, refer to LED Instructions on page 19.

Overview
7
Port Name
Description
③
USB
Inserts a USB flash drive to one of the two USB port for
storing screenshots and recording videos.
If two USB flash drives are connected, only the latter
one can be identified.
④
PC
Connects to a PC for sharing documents or videos
during a call.
⑤
Camera
Connects to a camera.
⑥
Display1
Connects to a display device for displaying video
images.
When connecting to only one display device, Display1
port on the VC120 codec is the only available port.
⑦
Display2
Connects to secondary display device for displaying
video images.
⑧
Line In
Connects to an audio input device using an audio
cable (3.5mm).
⑨
Line Out
Connects to an audio output device using an audio
cable (3.5mm).
⑩
Audio In
Connects to the video conferencing phone or the
VCM30 video conferencing microphone array.
⑪
Internet
Connects to the network device.
⑫
DC19V
Connects to the power source via a power adapter.
⑬
Reset Key
Resets the system to factory defaults.
⑭
Security Slot
Allows you to connect a universal security cable to
VC120 codec, so you can lock it down. The system
cannot be removed when locked.
The VCC18 HD camera supports 18x optical zoom, white balance and automatic gain.
The VCC20 HD camera supports 12x optical zoom, white balance and automatic gain.
You can place the camera on the table or mount it on a wall.
The following takes VCC20 HD camera as an example to introduce camera
performance.

User Guide for the VC120 Video Conferencing System
8
The front of the HD camera
Port Name
Description
①
LED Indicator
Indicates different system statuses. For more
information, refer to LED Instructions on page 19.
The back of the HD camera
Port Name
Description
②
Camera
Connects to the Camera port on the VC400/VC120
codec using a DVI cable.