Yealink VC400 User manual

Yealink VC400 Video Conferencing System Quick Start Guide
Applies to firmware version 30.21.0.20 or later
V21.20
Yealink Network Technology CO., LTD

Table of Contents
Packaging Contents 01
Connections 02
Remote Control and Cable Ties Installation 03
Bracket and Camera Installation 04
Main Screen 06
Network Deployment 07
Troubleshooting 11

1
Please use the Yealink-customized DVI cable
Quick Start GuidePower Adapter Optional Accessory
CPE80 Expansion
Microphone
Cable Ties 7
+
AAA Batteries 2
+
(2m) (7.5m)
3.5mm Audio Cable
Camera Mounting Accessories
+
+
4
+
2
VCC18 Camera VCP40 Video Conferencing Phone VC400 Codec VCR10 Remote Control
DVI Cable Ethernet Cable Ethernet Cable
+
HDMI Cable 2
Velcro 2
+
We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party
accessories may result in reduced performance.
VGA Cable
Packaging Contents

2
Connections
Please connect to the Display1 port if you only have one display device
VCC18 Camera
VCP40 Video Conferencing
Phone
VGA Cable HDMI Cable 2m Ethernet Cable Power Adapter
PC Display 2
DVI Cable 7.5m Ethernet Cable
+
The system should be used with Yealink original power adapter (19V/3.42A) only. The use of the third-party power
adapter may cause the damage to the system

Remote Control and Cable Ties Installation
Fasten the cables with the cable tie
Install batteries
3

Bracket and Camera Installation
Please chose the following installation mode when the thickness of the TV is between 35-120mm
Hanging Mode
Adjust the bracket to ensure close adhesion to the back of the TV
TV
4
1
3
2
Lock the camera to the L-bracket.
1
Steps:
Make sure the back of the TV is clean, and then adjust the bracket to ensure close adhesion to the back of the TV
33
2Remove the protection of the Velcro. Put the L-bracket on the top of the TV.
with Velcro.
4

The recommended height for camera positioning is 1.5m-1.8m above the ground
Wall Mount Method
Hole diameter: 6mm
Hole depth: 30mm
50mm
100mm 4
5 6
1
3
2Screw specification: M3 8
+
Screw specification: T4 30
+
Steps：Punch holes & Insert expansion bolts Drive screws Adjust the screws position and manually lock them
Insert screws to lock the bracket to the wall Connect DVI cable Lock the camera
1
4
3
6
2
5

Main Screen
Time and date Site name Status icon System IP address and
account information
6

Network Deployment
Yealink Cloud Deployment
VC400 supports two network deployment methods: Yealink Cloud deployment and traditional deployment. Choose the
desired deployment method according to your needs.
. Select Menu->Advanced (Admin Password:0000)->Yealink Cloud
.
Select desired sign-in method from the pull-down list of Login Type
1）You can sign into the 9-digit enterprise Cloud account using PIN code or username/password (enterprise Cloud
account can be managed via Yealink VC Cloud Management Service)
2）You can also use 7-digit build-in Cloud number (build-in Cloud number cannot be managed via Yealink VC Cloud
Management Service)
With Yealink VC Cloud management service, organizations can communicate just using a Cloud account. Both the head
office and the branch offices can use this deployment method. Get Cloud account information from your Cloud enterprise
administrator, and do the following to sign into your VC400 via remote control:
7

Head Office
If you deploy VC400 in the head office, at least one static public IP address is required in the head office to allow branch
offices to connect. Do one of the following to deploy VC400:
Configure a Static IP
The following introduces how to configure a static IP address for the VC400.
Select Menu->Advanced (Admin Password:0000)->LAN Configuration
8
Select IPv4 from the IP Mode pull-down list
Select IPv4
Option2: To deploy the VC400 in an Intranet (behind the firewall), you must assign a static private IP address to the
VC400. In the meantime, do port mapping on the firewall for VC400.
Traditional Deployment
Option1: To deploy the VC400 on a public network, at least one static public IP address is required, you need to assign
a static public IP address to the VC400.
Turn off the DHCP
.
If you do not use Cloud accounts, you can choose traditional deployment method to deploy your VC400, and dial IP
addresses of other devices to make a call.
In order to ensure that the VC400 can work properly, please configure it according to the role it plays in the meeting.
If it is in the head office, please make sure that it is reachable from public network. If it is in branch office, please use
intelligent firewall traversal to deploy it or just follow the same steps as for the head office.
.
.
.
For example: use the remote control to configure a static IPv4 address to your VC400.

Configure Port Mapping
If the VC400 is deployed in an Intranet, and you want to solve the interconnection problem by port mapping, you must
forward the following ports to the public network on the firewall.
. Press Save to save the configuration,
. The screen prompts Reboot now
. Press OK to reboot the system.
PortFunction
H.323 signal port
SIP（optional ）
Audio & Video media stream port
Web management port（optional ）
Protocol Type
UDP/TCP
5060
443
50000-50499
1719-1720
TCP/UDP
TCP/UDP
TCP
9
Enter the IP address, subnet mask, gateway and DNS information in corresponding fields.
.

Branch Office
If you delpoy VC400 in the branch office, do one of the following to deploy it:
Option1: Deploy the VC400 following the same steps as for the head office. In this way, both inbound and outbound calls
will be available.
Option2: Deploy the VC400 using an intelligent firewall, which means that plug and play is possible without any further
firewall configuration, but only outbound calls are available.
Please note that when the VC400 is deployed with an intelligent firewall, you have to open ports (as shown below)
permission if they are restricted
It is recommended that you forward the web management port(443/TCP) to the public network, so that the head
office can remotely manage the branch office.
PortFunction
H.323 signal port
SIP（optional ）
Audio & Video media stream port
Protocol Type
UDP/TCP
TCP/UDP
TCP/UDP
50000-50499
5060-5061
1719-1720
10

Bandwidth Requirements
To ensure the best video conference performance , the recommended bandwidth for VC400 is as below:
For more information on configurations, contact your system administrator.
The bandwidth mentioned above is based on a two-way conference. Head office bandwidth should be increased in
line with the growing number of connected branch offices.
11
Troubleshooting
After installation and deployment, you can test the VC400 by dialing the Yealink Demo Room. If you can’t dial out
successfully, please contact your IT administrator to check the internal network configuration.
Assume that you are A in head office. Using the configuration method explained in "Head Office" chapter on page 8,
you find that you can call B in branch office or Yealink Demo, but that they cannot call you. The most likely reason is
that the firewall or gateway in the environment does not support the H.323 ALG feature. In this situation, please take
the following actions so that the NAT feature on the VC400 can solve this problem.
Video Resolution Recommended Bandwidth
Full HD 1080P 1.3Mb
People 1080P+Content 1080P 2.6Mb

12
Yealink Test Room IP: 117.28.251.50、117.28.251.51
. Select Menu->Advanced (Admin Password:0000)->NAT/Firewall
. Select Auto from the Type pull-down list, the system will obtain public IP address automatically.
If the system does not obtain a public IP address automatically, select Manual Settings from the Type pull-down list,
.
and then enter the public IP address in the Public IP Address field.
To configure NAT via the remote control:

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